The service here is TERRIBLE! They refuse to deliver mail to the east side of town, instead…read moreforcing residents to get PO boxes. Why? My parents, who live on the west side of town, have mail delivered to the house. WHY do I have to go to the post office to get my mail? If that wasn't bad enough, they refuse to give you packages. If your tracking number says your package has been delivered to the post office (remember, you don't have a choice!), good luck getting it. You have to wait for THEM to tell you you can pick up your package, regardless of when it actually arrived. Paid all that extra money for overnight or two day shipping? Be warned: it's wasted money because of how these people handle mail. The service here creates a huge problem when buying things online especially, because you don't always know how a vendor will ship your item. You are forced to put the PO Box for every purchase, because if the vendor ships USPS and you put your street address, you're screwed. This post office will send your package back. Most post offices will at least cross reference addresses and hold your package for you. Gonzales? What a joke. They don't even tell you you received a package. They indiscriminately return to sender. And if your package is delivered on a Friday? Too bad! You won't see your package until Monday because they're too lazy to go get it for you, claiming they're "sorting" it, even if you have the tracking as proof that it was delivered hours ago. This is inexcusable. I shouldn't be forced to use a PO box. I should have mail delivered to my house. I shouldn't have to WAIT for my packages, sometimes for DAYS because the people here refuse to give it to me, even when I have proof it's arrived. This is ABSURD. I would leave zero stars if I could.

The girls at the counter are nice, courteous and knowledgeable about shipping needs. That have…read moreshowed me tricks of the trade and have saved me lots of money as I was shipping ebay items the incorrect way.

Ramon, please never close, relocate or go out of business! The employees here are so helpful,…read moreknowledgeable and courteous. A true gem in South Salinas!

Great service! We came for passport pictures and we got a…read morenice gentlemen and happy to help!

This post office is a lot slower than the one in Marina, so anytime I'm in the areas I visit this…read morelocation. I needed to ship off my passport renewal application and was too afraid to do it in my own. I came into this location for assistance with shipping out my package and ensuring I have all of the right documents. The first person to help me was very nice and helpful. Unfortunately, when we got to the end of my package she informed me that I have to pay either by check or with a money order as this is all the department of state will accept for passport renewals. I was forced to leave, go to the bank, and come back. At this point, I was helped by a different employee that was helpful- but a little rude. Additionally, I noticed other employees being rude and snappy to customers.

I usually do all my post office business in Marina, but decided to come here. I had a package to…read moremail and drove by a post office, and thought, well, get that chore done. The COVID protocols are in place with markings on the floor to indicate correct social distancing. The service was also outstanding. Goodness. Those Postal Workers having to work under the current circumstances happening in the world. It is quite scary. There was a line, but it moved quickly. I was a bit concerned at being around so many people, but dang it, COVID has everyone, especially me, afraid to be around too many peeps. I probably won't be going out of my way to come to this Post Office location. But only because is not my "go to" Post Office. If you happen to be in this neighborhood and need to mail something, I would say, yes, this Post Office will suffice. Thank you postal workers for doing your job. Happy Yelping Peeps.

What is going on with LBC lately? a sea cargo box was registered 8 weeks ago but going into their…read morewebsite shows no record of the tracking number. The shipment history should have indicated a record by the fourth week. customer service was called multiple times but could not give a coherent answer. I then decided to file a claim which seems to have rattled them. Bottom line: where is the box? An air cargo was registered over a week ago and their system also shows no record of tracking number. In the past LBC processing of air cargo has been fairly quick with the Cargo on its way the week after registration, but not this one. Did they lose this one too? Another claim coming up!

Four words: Easy peasy lemon squeezy…read more If you're not familiar with this location; the store is found in the far back left of this tight parking lot. The store front sign is small and obscure. Thus you might pass the store; so drive slowly. Customer service is so friendly here. Caveat: they do not help unload boxes from your vehicle. The cost to ship a regular size LBC box is now $75 dollars (due to COVID?) they take cash or credit/debit cards for payment Overall, I am completely satisfied and recommend this LBC location. Shipping goods to The Philippines? Use this place! You will not be disappointed. Cheers!

Del Monte Laundry did an exceptional job with my personal laundry last spring; but my ongoing…read morefrustration with its online system... messages left online about scheduling deliveries and pickups...led me to cancel my account and find an alternative. Case in point? Two weeks AFTER I opted out online of ALL future recurring laundry pickups at my home? And messaged the owner to delete my credit card on file with Del Monte Laundry? This afternoon the owner arrived in my driveway in the company's vehicle out of the blue... And rudely blamed me !! in front of my home for all the world to hear for the confusion. I cannot recommend Del Monte Laundry. ... UPDATE: THE OWNER'S Response? It may serve his new laundry business in the future to fix the "bugs" in the company's online reservation platform; but in no way does it serve as any kind of adequate apology for the disrespect this laundry service owner showed me; shouting in my driveway... nor, for the unforgivable thing he said so all the world -- and my all my neighbors could hear him. Unjustified. Unbelievable. Unforgiveable.

I seldom, very seldom, leave business reviews but have to give a shout out to Del Monte Laundry for…read moreexceptional service! Needed some bedding washed, the app was straightforward and user-friendly and they even located me in address-less downtown Carmel. When my girlfriend freaked out about a missing pillowcase, Ryan was super helpful and located it within the hour, had it delivered. If you're not using Del Monte Laundry, you SHOULD!

Fast, convenient great location go visit before these locations become extinct. A lot of local…read morefoot traffic there

Answer the phone I called several times in a row and all hang ups bad for customer serviceread more

never thought i'd leave a yelp review for a post office but i felt the need to say this is the best…read moreone i've ever had out out of anywhere i've ever lived. everyone i've ever interacted with (mail carriers, in the post office itself, on the phone, etc.) have been a total joy. john our mail carrier is just amazing- so kind, generous, & i always look forward to seeing him. and jennifer at the post office is so incredibly helpful (when i had a mail hold and a package had been scanned but not delivered (FYI i now know that it'll be scanned even with a mail hold on & delivered later), she helped me track it down and got in touch with john who even got it & delivered it that same day after the normal delivery. the team here really does seem to care & always seems to go above and beyond. will really miss them when i move out of pacific grove!

No functioning after-hours mail drop. At the POST OFFICE. Old one out front is welded shut.read more

Mailbox service and packages in mail boxes service. After hours entry with key and mailing…read moreavailable on site. Need id to set up a box. Great value for the money. Efficient assistance while there.

Amazing customer service from the moment I walked in! I needed a document notarized for work, and…read morethey helped me right away. The staff was very friendly, the wait time was minimal, and I didn't even need an appointment. Super convenient experience!