Audrey went very much above and beyond for me. I have a couple different fairly mild problems…read morebesides just "needs reading glasses," but I am sensorally (is it a word? it is now) a total snowflake. I had previously just given up glasses because my last Rx gave me headaches (and my previous doc couldn't figure it out). Finally saw a new OD. Brought the Rx to Good Look on a whim. My doctor's first Rx was overkill. Second Rx wasn't overkill, but every glance to my periphery felt swervy and icky. I was about to throw in the towel, but Audrey basically sat with me to try and troubleshoot, taking the extra time that my OD couldn't. Between attempt #2 and attempt #3, Audrey took the initiative to reach out to my last doctor to get a full history of what I'd been wearing (and what really hadn't worked), hypothesized that while most people get used to the corrective lenses for astigmatism, my eyes just weren't having it. Audrey redid the lens again with less than a day's turnaround and comped half of round #2 and all of round #3. I am wearing those glasses right now to type this review up. These glasses are awesome. And Audrey is also unequivocally awesome. I will definitely be back when I need more glasses.

Audrey was a one of a kind glasses expert. She took so much time with me to determine a pair that…read morewould really work on my face and that I would truly love. She's empathetic, experienced, and a total boss. Not to mention her selection is great! Please consider choosing her lovely shop to get your glasses.

I wrote my last review back in 2009, and it's eleven years later, 2020. I returned to Ararat…read moreJewelers for my next custom piece. I drew the design, and the owner, Nahabet, cast the design, made the gold piece, and his brother Manuel set the diamonds. The finished product is a gorgeous 60g 14kt gold and diamond pendant, that is one-of-a-kind. My idea became a reality. Visit the store, discuss your idea and budget, and get started on a custom jewelry piece. I also had them take the cubic zirconias out of a 10kt gold pendant I bought second hand years ago. They replaced those with real diamonds to upgrade the piece. Also, they took a plain 14kt gold name pendant I already had, and set about 4 carats of diamonds in the piece to upgrade it. I also had them custom make me some gold diamond stud screw back earrings. I bought a few gold link chains as well. If they don't have what you're looking for in the store, they can order it for you, no problem. I decided to treat myself in 2020, and we're 6 transactions in so far this year. At Ararat Jewelers, they do everything, make custom jewelry designs, upgrade jewelry pieces, repairs, cleaning, whatever you need. Don't hesitate, because the customer service is the best.

The best jeweler ever. I can not say enough about how wonderful Ararat is to work with. They are…read morewilling to take the time and make the effort to make you exactly what you are looking for. I will never shop anywhere else.

They saw me right on schedule and were quick with results. The doctor ended up sharing results with…read morea doctor at Beth Israel who wanted to see me. They're friendly, the place is clean and they were quick with results. Highly recommend this place for eye exams. Although if it's something more serious, which was my case, I would recommend going to Mass Eye and Ear or Beth Israel (in my case) where I saw Dr. Jorge Arroyo.

This review is for the Chestnut hill location Appalling…read moremoney grabbing scheme We came in to get our glasses upgraded to a new prescription , 2 for my daughter and 3 for me . We started out with my daughter's prescription and the frames we already have . They had our insurance information (VSP signature) All we needed was basic lenses for her school -1.00 polycarbonates R &L , nothing fancy put into new frames we just bought abroad. The optometrist wrote a whole bunch of things on his pad which amounted to a over 500$ - and it would take 14+ days at least because it's VSP . Now mind you this is not my first time getting glasses and we always bought frames had exam and had our glasses made for under 100-200$ with our insurance. This time we did not even need frames or exam !! I asked about what savings are there with VSP and he answered that it's like a coupon , they give discounts for add ons But the price of over 500$ without frames or exam for basic lenses for simple myopia sounded ludicrous. Description as follows Frame - Patient Frame Lens R/L- Any Single Vision (Lab Choice) - 80$ each Crizal ROCK with UV (AR Coating D) 205$ Custom Measurements & Edge SV 60$ Grooved 50$ SV scratch & warranty service 33$ And I was told this is the basic stuff , first off Crizal Rock is not basic and with my insurance should have been about 50$ if covered at all The coating is already scratch resistant so $33 was just double charge for same thing on top of 200$ they should not have offered to begin with Now I needed to have 4 more frames done so that would be 2400$ And mind you This was the basic stuff according to them . There was nothing cheaper I called VSP and realize that this EYESPOT are scamming by price gouging and adding totally uncalled for and unnecessary add ons . VSP savings on one prescription ended up being too small and out of pocket cost was close to 300$ for just one simple pair of glasses -1.00 both eyes ! I was outraged I called morning of next day , I said I want to cancel order ASAP , The secretary said that they needed to speak with their optometrist and they will call back They didn't , 2 hours later I called again asking for refund and my frames back , again I was told the same BS to which I replied I will come in person , only then did a manager magically appeared and told the secretary to tell me that it's too late to cancel as they charged the VSP ! I called VSP they said they received nothing and they called the store just to be told it's the store policy that they do not cancel orders even ones placed less than 20 hours prior I made a formal complaint with VSP that I want to go elsewhere and to put stop payment on the claim , which they agreed to Later In the store the manager gave us hassle that they won't refund the FSA for the remaining sum, to which we said we already called FSA to put a stop payment on this "purchase" They refunded FSA only at that point And they had trouble finding the frames we left with them just 20 hours prior, then another BS story about them getting charged by VSP if we are refunded . Followed by a weird sales pitch that they care so much about us they will give us discount at next visit The place is for sad suckers , because it's chestnut hill they know they will get away with anything and seeing how arrogant they are it seems they do It's not the last complaint I ll be filing to get people aware of the scam ***Update 9/11 - manager named Will offered to discuss my "grievances" on the phone , said he wants to understand my frustrations. Make it worth while I responded that I want nothing to do with this business and I spoke to VSP and that I can now go elsewhere to get my glasses. To which he responded that he will write here that my entire description to what occurred is "totally false!" This despite having ( 2 witnesses ) a record of calls , conversations , and documents. And the mere fact that he is even contacting me is evidence that there is something wrong with this entire situation . He mentioned that if I post about this business further I will be liable as I am " threatening the business" which imo deserves even more exposure after this unexpected conversation. There's something extremely wrong when a business privately texts your number instead of simply responding to a review UPDATE # 3 - 9/21 : Clearly "manager" has difficulty with reading comprehension , I never claimed out of pocket cost was 500$. I called VSP because the proposed price seemed outrageous and the OUT OF P COST WAS A PERCENTAGE OF THIS PREPOSTEROUS COST ! The entire response of the "manager" again is a complete lie .THEY REFUSED TO REFUND OUR HEALTH SAVINGS ACCOUNT UNTILL WE CAME TO THE STORE AND TOLD THEM WE WILL CONTEST THE CHARGE ! STAY AWAY FROM THIS SOREYE! THE ONE STAR REVIEWS ARE SPOT ON . Lastly we went elsewhere & got glasses for 50$ out of pocket cost , that's less than 1/5 the price of this SCAM central

Lots of services available in this historic building with the convenience of the Atrius system. The…read morephlebotomists are very caring and there's a lay down chair option for the fainters. The gyno department is good, too. Compared to the other locations, the parking is a huge issue, but public transport options are around and you can use a few garages several blocks away. It isn't the most friendly to people needing ramps for wheelchairs, strollers, etc. Lots of stairs and slow elevators! But the front desk staff are great and the location is convenient if you work downtown.

This is an entry for the glasses store attached to the Harvard Vanguard Medical Facility…read more I went here to buy glasses and had a nice experience. The woman who helped me was super-friendly without being salesman-pushy. I got a big discount on frames since I have Harvard Pilgrim healthcare insurance. Decent selection of frames, nice prices, and the new technology for glasses just keeps getting better and better. I had a really nice experience here, and you will too.

I have complicated RX for my glasses and if they are not sitting exactly right on my face I can get…read morebruises and/or headaches, never mind not being able to see right. OV is where I go to get my frames adjusted. Karen is a miracle worker, as far as I'm concerned. Recently brought in two pair that were causing severe pain. In less than ten minutes I was out of there, pain free and the world was looking good again. I offered payment but it was refused. How often does that happen? If you're looking for a warm welcome and personalized service, OV is the place to go.

Awkward. All of the glasses are behind the counter so you have to point and ask for each pair to…read moretry on.

This short but amazing journey with Peak Vision Care all started with a tiny, tiny, tiny lens screw…read morepopping off my prescription Ray Bans. As it happened while driving in bright and happy New England spring sunshine, I had to pull to the side of the road and dig out my emergency junk sunglasses that I had purchased a while back at some random 7-11 store *FOR* this exact reason. Talk about Deja-vu. I started looking for the closest Ray Bans store that I could drive to for free service and instead noticed a local optometry store literally a minute away. Since the desire was for a quick and convenient fix, I started driving their direction and was willing to pay for any services rendered. If you believe in fate like I do (just since there has been too many repeated coincidences to remain just coincidences), I was meant to find them today. Danielle greeted me with the friendliest smile and tone of voice the moment I walked through the door. She engaged me in conversation (that made me feel like a VIP) and quickly referred me to Felix, who was just as friendly and attentive. Felix fixed my glasses in less than a minute and was about to send me off on my way despite asking to pay for the service. He laughed and simply said, "I have a million of those screws and won't charge me for such a simple fix." This was when I turned back around and asked Danielle about their optometry services. I wanted to get another eye exam this year since the last one I had since moving here was...not particularly satisfactory in any way. Long story short, I was able to schedule an appointment next day and had a very thorough and fantastic eye exam with Denis, who ALSO was just as friendly as he was professional. Of course, if anyone knows me and glasses, it has never been about price. It's like the one gift to self that I look most forward to each year. This year, I really had something specific in mind that I wanted, which is to get a proper version of the cheap 7/11 spare glasses I bought back then when my Ray Bans first had issues. I loved the look. I loved the style. I loved the color of the lens. One hour later and after trying an endless amount of glasses, I found the right fit. Maui Jims. Surprise, surprise. Of course, this piece of junk copied something amazing lol. I picked it up a week after this exam and man, am I delighted. While they both look so similar, the "performance" is night and day. The clarity and the way it handles bright sun and reflecting light from cars and buildings...absolutely different. I don't even want to wear the Ray Bans anymore. Definitely recommend this lovely spot. Good people, great product, and absolutely wonderful service!

I have, miraculously, not been needing/wearing eye glassed in to my sixties. I recently flunked my…read moreeye test at the Mass RMV and was told I needed to get corrected lens in order to drive at night. Eye test and new prescription so I visited Peak Vision Care, right here in my hometown of Newtonville. Felix and his team found a great style for me in no time and I love the way they make me look! Highly recommend these folks, personable, professional and good prices too.

I work in the area and called because I was having trouble with a lens replacement for my…read moreprescription frames. I didn't know what to expect for such a small service but was hoping that I could get some help without having to buy a repair kit, struggle to fix myself, and end up going to a professional anyhow. Weston EyeCare was very helpful on the phone and when I arrived later that afternoon, were able to assist perfectly. I hate relying on services for these kinds of tasks but the only thing that makes those situations worse is when the person you've gone to for help makes it clear that they aren't happy about assisting with such a mundane task. Here I was greeted and serviced tremendously and not made to feel like a burden, despite not arriving with any intention to make a big purchase. I typically go through corporate sites to purchase lenses and frames but fully expect to return here when I have a more significant need as the personal touch is very much appreciated and valuable to my experience.

Easy. Warm, friendly environment. I felt that the optometrist (is that the right term?) did a…read morecareful exam.

Ron did a great job repairing my old frames! The price was extremely reasonable and it only took 2…read moredays! Very thankful for this. They have a large selection of glasses to choose from if you need a new pair. Will be sticking with this place for all my optical needs!

My husband and I each just purchased new eye glasses from Optica. My husband broke his and needed…read morenew ones quickly. Susan was great helping us decided on frames and the turn around couldn't have been quicker. My lenses are so much better and crisper than glasses I've purchased recently at a cheaper chain eye glass shop and the lenses are so thin with my prescription. We both highly recommend Optica.