I had a wonderful experience. I found the perfect glasses and they make my eyes and face look very nice! I was even able to get reimbursed a little from my eye insurance company. The wait wasn't too long and the process was done well. I believe these glasses will last me a long time. I decided to replace my glasses because the ones I was using were scratched and I couldn't do night driving well. Now, I can night drive with no problem. read more

The Optical View - Me wearing my new glasses. - Eyewear & Opticians Near Me - Framingham, Massachusetts

Stay away. 1- Equipment is antiquated. 2- Misleading communication. They do not support VSP. I had specifically asked before trying to go there. I was left with the impression they still had it. They stopped supporting it months before I called. The Dr was surprised I expected it. read more

I have complicated RX for my glasses and if they are not sitting exactly right on my face I can get bruises and/or headaches, never mind not being able to see right. OV is where I go to get my frames adjusted. Karen is a miracle worker, as far as I'm concerned. Recently brought in two pair that were causing severe pain. In less than ten minutes I was out of there, pain free and the world was looking good again. I offered payment but it was refused. How often does that happen? If you're looking for a warm welcome and personalized service, OV is the place to go. read more

I first came to Optical View back in 2013. I have bought two pairs of expensive glasses since. The Maui Jim's are great, but I would not buy Silhouettes from OV. Why? I love Silhouettes but the pair I bought from OV developed cracks around the drill holes and although Karyn replaced the cracked lenses, the drill holes in the replacement lenses also developed the same problem. 5 other pairs of Silhouettes I bought ('06-'19) from other retailers never had this cracked lens problem. So when I came in to speak to the owner, Karyn, today, to show her that the pair of Silhouettes I had gotten repaired by her less than 3 weeks ago failed .... the left arm fell off.... I thought she'd like to know about the problems i've had with Silhouettes bought and/or repaired by her store. She was pleasant but not interested in the least about my feedback. She did take my repaired glasses to the back and reattached the arm that fell off, to her credit. We'll see how long that lasts. Overall she is a pleasant lady but I have had significant problems with the quality of the glasses I've purchased or had repairs done on. I won't be coming back here. There are plenty of retailers who sell Maui Jim Sunglasses, and I'll shell out my $800+ for MG's with progressive lenses to a retailer who provides better service and quality overall. read more

FINALLY! both of my sunglasses are now filled with my prescription my Tomford Miranda is now my everyday and driving eyeglasses it allows me to still be glammed LOL and my Swarovski are my reading glasses because I love to read! While proper eyesight is a priority having cute glasses is a priority for me as well. Thanks to staff member Karen at Eye Care East for making it happen! read more

this Company and the folks who operate it are truly amazing, responsive, and to be trusted..... the greatest service ever......Atty Jordan lewis Ring. MA DC NY......Framingham MA read more

I wrote a very positive review after I got my new glasses in January-- now I'm back, with another example of why Optical View is the best. After an embarrassingly short time, I managed to scratch one of my lenses, right in the center, of course. I lived with it for awhile, but at times I switched to my old glasses. Not long ago I decided to call Karyn and find out if I could get one lens replaced - and how much would it cost? Well, I forgotten this, but OV protects your glasses with a one-year warranty -- so there was no charge! She ordered the new lens and when it came in, I dropped off my glasses overnight and the next day they were looking like new again! This is customer service at its best! read more

Really disappointed by the high prices. I purchased the Amazon/LivingSocial deal ($50 for $225 toward prescription eyeglasses). I like my decade-old top-of-the-line pair of glasses that had cost around $300 with Flexon flexible titanium frames, progressive photochromic glass lenses, and anti-reflactive coating. I expected that a good pair of glasses would still cost about $300, especially after seeing basic progressive glasses being advertised at two for $180 ($60 each). When we arrived we looked at some flexible titanium (similar to Flexon) frames and all had very 'short' lenses (narrow top to bottom) and therefore not a good style on me. Had to move away from the flexible frames to find a style that I liked. Then I asked about the pricing. The polycarbonate photochromic progressive lenses with anti-reflection coatings were $550! Adding to that the $150 for the frames brought the total to $700 so even with the $175 coupon it would come to $525 out-of-pocket. I decided not to go through with the purchase. I think I will send my old frames off for new lenses. The online prices for new top-of-the-line polycarbonate photochromic progressive lenses with anti-reflection coatings seems to be about $250. Add to that the write-off of the $50 coupon and I still save over $200. I think the prices at Optical View are a little out of line, at least with my expectations. read more

Literally leaving this review to balance out the review that was meant for a LensCrafters. How anyone can make that mistake, i don't know. But I stumbled upon this yelp page because I'm looking for a place near me for an appt for glasses and contacts and I will be calling tomorrow for an appointment and will update my review after!!! read more

They saved me from being the wrong Rx! A good selection and a good eye for what frames will flatter are nice (and they have both), but I'm now totally loyal because I almost got glasses that were too strong. I'd picked out frames, and we were about to order when she noticed that the change to my script was significant. She ran in the back to get some sample lenses. I couldn't read! I went back to my doctor to confirm. She had to redo the script. If I'd ordered those lenses, I'd have spent a fortune (my lenses are pricey because they require fussy bits) on lenses I couldn't use. I've gotten two sets of glasses at Optical View, and I'm thrilled with the quality and styling of both. They have lasted the test of time. I highly recommend them. read more

When nice isn't good enough...but high quality product and outstanding customer service are! Shopping at Optical View makes me want to purchase new glasses more frequently. First, Optical View has the best selection around (and I went to SEE in Hvd Sq, some fancy-schmancy place in Chestnut Hill, and about 3 other places before deciding to purchase). If you want really unique fun styles, or classic frames, this is the place to go. I was very torn between 2 pairs, and finally ended up with the coolest frames ever- orange and green, super-funky. Meanwhile my husband's taste is a little more reserved, and he upgraded from his wire-rimmed to a more modern, but still conservative style. Price: Optical View was consistent with other vendor's pricing, however, they carry lines that are hard to come by in the chain stores like LensCrafters. OV gladly gave us a receipt to submit to VSP which got us $145 each back quickly and made our purchase of 2 pairs at the same time much more affordable. Customer service: I have to say that so many places I shop these days have lost any sense of customer service. NOT so at Optical View. Karyn was fabulous and made sure that an accident within the first month that cracked my husband's lense was covered by warranty. And when I couldn't adjust to progressives, we worked out a plan to cover new lenses for me. She was all about options and asked what I wanted, rather than limiting my choices. And through it all, she was patient and clear on instructions and expectations about the new lense style. We've referred many friends to Optical View in the past few months, and gladly promote Optical View's product and services. It's worth the drive if you are coming from Natick, Sudbury, Wellesley, Newton, or surrounding towns! So, yes, Karyn is nice. Go say hello, and get quality glasses and great service, too. read more

I bought my first pair of eye-catching glasses from Optical View in 2006 and wore them out. I loved those glasses and got MANY compliments for them. YES, I paid top dollar. And It was worth it because I wear them every day on my face. Glasses are my window and eye-curtains to the world. Then, I turned to online glasses. They are cheap, in price and style. NOTHING has ever matched the quality and style I enjoyed for 5 years with my original glasses that Karen helped me pick out. I went back to Optical View, splurged and LOVE MY GLASSES. If you want a great look, frames that few other people have, and enjoy wearing your glasses, GO TO OPTICAL VIEW ! It is worth it. read more

Very friendly and personable staff. I have come here for new lenses as well as a new plastic temple piece that had come off. Great selection. Highly recommend this shoppe. read more

So I picked up my glasses on Monday. They were ready before the promised date. Once again, Karyn greeted me with a friendly smile and a warm welcome. She brought out my new glasses and they were so incredible. They fit perfectly and I was out of the store in a few minutes. Before I left, Karyn gave me cleaning cloths and a solution to clean my glasses along with advice on how to keep them looking brand new. Again, I appreciated the personal attention. The next day at work I received so many compliments on my glasses. Wherever I go now, people are comenting on my new glasses. I must admit they are so different than anything I have ever seen but it is so funny to see the reaction from people. I continue to say that I would only buy my glasses at Otical View. They are AMAZING!!! read more

I came here with a livingsocial deal and am very pleased with the results. There is a very wide range of prices/quality of frames, and so many options. In fact, there are so many options that I was able to find an equivalent but cheaper version of the glasses I had initially picked out. My glasses AND lenses came out to just $35 with the coupon (so $85 total) and are fantastic! The woman who works there is also very nice and helpful - I especially appreciated that even though she is losing money on some of the cheaper purchases (like mine - in which she only gets $60), she did not push or pressure me to pay more for add-ons like the anti-glare finish (which is apparently very nice but which I didn't really have the extra money to pay for). I think the review who is upset about having to pay $200+ is a little unreasonable considering $500 for a pair of prescription sunglasses doesn't seem too out of the ordinary (you won't really find polarized prescription lenses alone for under $250 anywhere). You can't really get a livingsocial deal and expect it to pay for the entire purchase - especially with something like prescription glasses that often cost far more than $250 regardless of where you go. read more

I really miss Dr. Michelle (Straube); she was the best; but this a wonderful business that I've been going to for many years. The staff is very professional - from the beginning to the end; answering any and all questions with patience and courtesy and understanding. They physicians are the same way. The business hours are very convenient. Because I have a 9-5 job and work Mon-Friday, it's extremely helpful that they have Saturday hours. I have recommended and continue to recommend Blackstone Eye Care to friends and colleagues to this day. read more

Can't say enough about Samantha. I went in to buy some glasses and she was beyond helpful. It is like buying glasses with a family member, she is honest it they look good or just "ok". It did not feel like she had a vested interest in selling me glasses. She wanted to make sure they fit, they were comfortable and that I would be happy with them. I can't say enough and I learned you don't have to be a BJ's member to purchase glasses there. Best experience ever. read more

They are wonderful! Helped me pick new glasses. Glasses were ready in a week. Great service. I'll be back next year!

We have been coming here for years! Karyn and the rest of the staff are always soooo helpful and knowledgable. The largest selection of designer all the way to lower end glasses are available. There is something for everyone... They are wonderful about insurance discounts too! Love it here! read more

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First, the customer service was awesome. I looked through and tried on nearly every pair of glasses in the store and nobody treated me as if, I was trying on every pair of glasses in the store and making a mess, like I have experienced at a previous chain eyeglasses store, which I will never go to again. Second, when I finally decided on my selection, Karyn was right there to help me, and very honest about which glasses she thought looked better on me. Third, and this is the best surprise that I have ever had, the price on the frames and the lenses were much less than the chain stores. When I went to pick up my glasses, Karyn adjusted them perfectly to fit on my ears and face. AND, they were just perfect! Optical view , I will be back again soon. I think I will be needing another pair within the next couple months. I highly recommend the Optical View for all your vision needs!!!!! read more

YOUR GLASSES DEFINE YOUR FACE WHEN PEOPLE LOOK AT YOU. Because of this I was very picky. I was due for new frames and had trouble finding anything I'd actually wear since I'm on the line and can do everything but drive without my old ones. Everywhere I went seemed to have the exact same thing. Discovered this mecca of an eye-wear shop while near shoppers world and was really impressed. She was really friendly and no pressure or "upgrade them with this or that." Selection was higher end, classier, better quality, etc. Who has a new killer pair of Ray-Ban eyeglasses that make them look twice as smart now... this guy! read more

I am writing this review after learning that Karyn gave my stepfather, who was visiting from out of state, a pair of glasses that she had remaining in stock and would not accept payment for them. If they lived locally, they would be return customers. Thank you, Karyn. It is always heartwarming to hear about kind acts of others. read more

Accolades go out to Karen, and Optical View. Last summer the arm of my glasses broke off and I really didn't need a new pair of glasses,but all the retail chains I went to told me that they could't be fixed and I would need a new pair of glasses to the tune of upwards of $450.00 Then I happened into Optical View, and Karen looked at them and told me that they possibly could be fixed.They were sent out and fixed for $60.00 What a bargain Thank you Karen Just recently I tripped in the living room and my glasses had a fight with the sofa and were bent way out of shape to see correctly. Once again I went to Optical View, and Karen was able to correct the defects, and now they are as good as new. The next time I need glasses,I know where I'm going,a no brainer. I would recommend Optical View to all who are in need of glasses or repairs. sincerely, Michael Davis read more

This place is great. After visiting every eyeglasses store in the metro west and finding the same old boring frames we saw this place on route 9 and dropped in to check it out. Their selection was impressive and very "stylish" you could say. The woman who helped us was friendly and didn't try to put any pressure on us to buy anything. It probably took two hours to make a decision (there's a lot of choices) and I ended up getting a decent deal on a pair of prescription sunglasses. We will defiantly be going back. read more

Great service ! Great selection. Super value . See Karen and she ll take great care of you. Good ol fashion customer service . Hard to find these days read more

This is a place that cares about kids. They have been so wonderful through my son's eye therapy process and we are seeing amazing results.

If you like realy interesting, stylish glasses, as my wife does, the Optical View is the place to go. Everywhere she goes (and I mean everywhere), people comment on her glasses. They have a huge range of styles and prices, and they are very nice. read more

Over the past 5 years I've bought 4 pairs of glasses and one pair of sunglasses. At each visit Karyn has been extremely knowledgeable in what looks good on me and what type of lenses I need. Not once did she push me towards anything that was either over my budget or necessary. Her customer service is one of the main reasons I keep coming back. The choices of frames is the other reason. I know that I am going to get the cutting edge fashion in glasses at a reasonable price. As for the quality of the frames - they are outstanding. I get constant complements on all of my glasses. While there are a number of good glasses stores where I live, I specifically drive from the North Shore to Framingham to just to shop here for my glasses needs. I have not found any place near me that has the selection, price, and service parallel to what The Optical View provides. read more

I've had the pleasure of doing business with The Optical View and would highly recommend them to anyone looking for glasses. Not only do they sell prescription eye wear, they also sell sunglasses. The owner is extremely competent and friendly, and her employees are amazingly pleasant and helpful! I was also able to purchase a beautiful sewn handbag that supported MetroWest Humane Society. read more

Excellent service!!! Dr. Trieu is wonderful! She takes care of both of my teenage daughters. She was able to give me a perspective that other doctors could not. So glad we found her! read more

My sunglasses were bent, and I went to Optical View for the first time to see if they could help. Not knowing if they were fixable, I was happy to say they looked like new after they worked on them. Very quick and the price was right! They will be my go-to when I need regular or sunglasses fixed. Highly recommend! read more

I bought a livingsocial deal for the optical view. It seemed like an awesome deal at the time ($225 toward a pair of glasses for $50), but I went to pick out the glasses today and discovered that I had no such luck. I went in for sunglasses only to find out that they had no frames that fit me for less than $150 and that sunglasses lenses are $280 (for polarized lenses). I asked if they had other lens options and was told they did not. All in all, I ended up laying out $280 for my sunglasses-- without the livingsocial deal they would have been $455. I feel completely mislead. Maybe I would have paid $280 for sunglasses at my regular eye dr, but the point of the deal was to try to save a little money, not to have to take a drive to a new place only to discover I would be completely overcharged. Honestly-- who charges $280 for lenses alone?! Note that this was for a single prescription (no bifocals or anything fancy). read more

Karen, the owner, is the best. Customer service is HUGE for us and here you get great customer service -- from picking out the right frame to repairs. read more

I couldn't be happier with the glasses I just picked up at Optical View. The great Yelp reviews led me to them, and I'm adding one of my own. Margie quickly narrowed down the styles of frames that would fit my face the best. She started with moderately priced frames and didn't try to up-sell at all; she was patient while my wife and looked at various options, then put in the order. My wife started trying on frames and ended up ordering some as well. I picked mine up yesterday and Karyn worked carefully to adjust them - they're the most comfortable glasses I can remember wearing. Their customer service is outstanding. read more

When you get glasses here, they will fit and be just right the first time. The selection is very good, much better than the chain stores. Before I found this store, I assumed it took several return visits to get progressive lenses right-- not true. If you like top fashion, glasses that work, and good service, try this! read more

I've been getting glasses here since 2001, so obviously I am a very satisfied customer! I love the huge selection of frames and I'm willing to pay more for something unique - however there are also many frames priced inline with other eyeglass stores. the customer service is beyond excellent, I always feel I've gotten really good advice on which frames look good and which don't. I'm picking up my latest pair of glasses later today, and I'll be back in a year or two! read more