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    Joseph & Thomas Opticians

    4.4 (7 reviews)

    Services - Joseph & Thomas Opticians

    Eyewear fitting

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    Target Optical

    Target Optical

    3.7(21 reviews)
    2.5 mi
    $$

    I went in because the screw holding the lens in my glasses fell out and the ones in the kit i…read morebought were too long. The guy there was very curt with me, basically saying he didn't want to take responsibility for the glasses. I needed new glasses anyway but wasn't going to make an appointment at that point. I went to another optometrist in Milford and they fixed the glasses right away and scheduled an exam.

    NEVER AGAIN! I purchased new glasses and had a my lenses…read morechanged in another pair. I stopped in to see if they would tighten them up a bit. The conversation went like this... "Hi I got my glasses here and.." "You did NOT get those glasses here" "I did....I got a new pair and..." "You did NOT get those frames from here!" "No, I got a pair of glasses and had the lenses changed in these ( taking off glasses to show him) I wanted to see if you could just tighten them up." With hands raised to his chest and palms outward he says "whoa, whoa, I don't know! You didn't get the frames here so you have to do it at your own risk...I mean the frames could crack...they could break and that wouldn't be our responsibility ." It was like I was asking for his first born child or something. He was so aggressive and angry about it. I said "What the f###!" Well that put him over the edge...he looked like he wanted to hit me. "Excuse me?!?!?" I said " I can't believe I paid this much for two pairs of glasses and your giving me hard time about tightening the frames." Granted, my bad for using the F word but after being interrupted twice and basically being called a liar from the get go and then the incredulous look and aggressive manner after I asked for what came for, I had had it with this guy." Target would be better served using this guy as a bouncer for people who try to come in without masks on...customer service is definitely not his calling.

    Joseph & Thomas Opticians - opticians - Updated May 2026

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