"I had a very frustrating experience at this office regarding billing transparency. I was…read moreexplicitly told beforehand that the service would be free to me ( covered by insurance) yet as I was leaving, I was suddenly charged $40. The only explanation I received was that the person at the desk was 'new.' While I understand staff training takes time, patients should not be hit with surprise fees because of internal mistakes. I chose this practice based on the initial price quote and feel this was very unprofessional." I will not be returning to this business!

I've been to Dr. Morill's office a few times now and have always been impressed with the service…read moreI've received. The front end staff are knowledgeable and friendly. It's so easy to make my appointments online and the times have always been honored and I've never had to wait. Dr. Rice is the best eye doctor I've been to. She's knowledgeable, thorough, kind, friendly, and overall is a dream to work with. She takes the time to go over my questions and explain exactly what is happening during the exam. I can not recommend this office enough- between the friendly staff and excellent doctors you will be treated very well!

I've been a patient of Blackstone Valley Eye for 5 years now. I am still very impressed with the…read moreway their staff, my patient care and the time the doctors spent with me. They are all very professional, knowledgeable and very helpful in picking out new frames. I am very pleased overall as a patient.

They were so nice and even took me 10 minutes before my appointment. The staff was kind and easy to…read moretalk to. They were efficient and very helpful while picking out my glasses. I would definitely recommend them!

As a commercial pilot, it doesn't get more important than my eye sight…read more I have been coming to Dr. Stimac since 2007 in Manchester. He is by far the single most trusted eye doc, I have worked with period. His knowledge is simply amazing, and despite my continual questions, he patiently answers them all. He also has the ability to view my digital pictures back year-over-year to track the progression of my eyes. I could have my eye seen by anyone in the country--I continue to choose Dr. Stimac--because of his command of optometry.

Dr Stimac is very knowledgable. He understands patients' needs and how insurance works. He values…read moreyour time and very accommodating to our inquiries.

Absolutely fantastic experience at Visionworks! I popped in between my daughter's appointments with…read morebarely any time, and the team went above and beyond. Cathy helped me navigate pricing with my insurance and limited eyewear coverage, applied discounts, and made everything feel easy and stress-free. With the help of my daughter selecting my frames, we were able to finalize pricing and place the order--all within my tight window. Cathy was friendly, efficient, and genuinely helpful. So glad I stopped in and can't wait to get my new glasses!

Very friendly office. I have no complaints. I got done what I had to and was out of there.read more

I was referred to Dr. Haworth from a long time patient of his who said, "He's great, I think you'll…read morereally like him." He was right. I now tell anyone who is looking for an optometrist to go see Dr. Haworth. Not only is he personable and kind, he truely enjoys interacting with his patients. He explains what each test is and what is going on. And his staff are awesome, too. They are all very kind and understanding. When I was 5 minutes late this morning, I apologized and the receptionist responded, "It's saturday morning, don't worry about it!" When she noticed that I hadn't been able to come in to pick up my contacts- an extra pair I had asked for to hold me over til my appointment- she said, "You should have called! We would have mailed them out for you!" Just a great experience, every year. If you need a new eye doctor, look no further!

My husband has been seeing Dr. Haworth for years and suggested that I make an appointment as well…read moreand wow, I am so impressed by his entire office. Dr. Haworth is kind, caring and his team is equally great. While I was waiting to be seen I overheard their staff making phone calls to confirm appointments for upcoming days and they went the extra mile to confirm insurance coverage on their patients behalf so that there were no surprises. They also send text messages reminding people of their appointments, which for an anti-phone person like me is wonderful. Their office is clean, spacious, and welcoming. I am thrilled with my experience there and would highly recommend to anyone who is in the market for a new eye doc. If I could change anything it's that it did take about 2 months to be seen as a new patient, but now that I've been there I can't imagine going anywhere else.

My doctor (dr Patel) was excellent, but everything else about this practice is subpar…read more They never called that 3 pairs of glasses were ready. I had to call the office multiple times. Then the woman was half an hour late from her lunch break after explicitly telling me when she was going to be back at the office. She was 30 mins late, came in reeking of cigarettes, and offered no apology for being late.

I drove 45 minutes to get there. Had 5 texts confirming appt, and 2 emails. They informed me that…read moreif appt was cancelled w/in 24 hours a $50.00 charge apply. They told me to bring meds info , copay and insurance card. NEVER SAID to bring id. I didn't have my current, but had my previous license, which has the same pic, they said no. My husband, the insurance carrier, offered his license, and and he had an appointment in a cpl of weeks and I could bring in a current id. She told me to sit while she IM her boss, instead of picking up the phone. I had to already wait 15 minutes to check in because they are SO SLOW, now I was waiting another 10 minutes, only to be told no. This is now 70 minutes of our time. I asked what the purpose was for the id. She said it was to confirm you are the patient. Well, morons, the 2 1/2 yr old id shows my picture, you can tell it's me, you just had to be intelligent enough to look at it. My husband, the insurance carrier is confirming it, and we provide you with his insurance card, wtf more do you need. they refused to see me. MAYBE WE SHOULD CHARGE YOU $50. For wasting OUR time. You guys suck. Cancelled husband's appointment

Both of my daughters have been going here for years. I've always felt the wait time is…read moreunacceptable. Since our very first visit we've had to wait a good hour or more. The practice has continued to grow and I feel it's gotten slightly better but it's always hit or miss. Definitely consider you will be there far longer than you should be. Also, most recently, I received a bill from my insurance company for a routine eye exam. I have relied on the practice to schedule future appointments for my daughters knowing what is covered and what is not. I was actually there recently for my youngest daughter and the office told me it had been less than a year since her last appointment so they let me reschedule it for a new date. Apparently my insurance covers every 2 years. Not every year. So after taking my older daughter to a recent appointment that the office scheduled for us last year, I got hit with $460 bill. After calls with my insurance company who thought they'd miscoded the visit, the billing office told me we'd reached benefit maximum so it wasn't covered. A call back to my insurance and she explained preventative vision care is every 2 years. I realize that it's my responsibility to know every detail about my insurance, but I thought these offices could see that when they scheduled visits for patients. My dentist office and pediatrician both seem to know what's going on with our health insurance. But not Mildford Frankin Eye Center. Lesson learned. But I'm done. I'm on the search for a practice.

They waste your time. If you look at other posts , it's always everyone else's fault, never theirs.read more

Excellent care! Dr. Hrach is very knowledgeable and compassionate and fully understands and…read moreexplains well any of your eye issues. I've been with Dr. Hrach for quite awhile. It is always an enjoyable experience due to Dr. Hrach's great personality!! :) Highly Recommend!!

I have been seeing Teresa Hrach for 4 years, and she's the…read morebest Optometrist I've encountered over my 57 years of bad eyes. She had identified and corrected problems in my eyes, that other optometrists and ophthalmologists had missed. This is very important to me, because I count on the sharpest focus of my eyes for my profession. Optical engineering. So I know what I'm talking about, she has the newest and highly technical optical equipment around, and she provides the best Ophthalmological experience. Highly recommended.

Dr. Trieu is a treasure. Smart, funny, and beyond competent. She made some excellent referrals for…read moresome ancillary eye issues as well as providing excellent tips and exams. Just for her I'd go here even without the great prices and customer service (the entire team is friendly and knowledgeable). That said the prices are fantastic. Though I seldom buy frames there my 3rd party frames are treated with care and delivered in a timely and professional manner. I've had over 10 pairs of glasses prepared here over the last five years. I expect I'll have an equal amount over the next five year period. Easy, fast, reliable and cheaper than most alternatives.

Dr. Linh Tu Trieu, OD is one of my favorite doctors. She is intelligent, professional, intuitive,…read moreand a pleasure to see. Her office is immaculate, IT relevant, and perfectly appointed with every modern technology imaginable. I've been with this doctor for approximately four years now and am so glad to have found her. Also shout out to Ron and Tim at the optical counter. Best customer service I've ever had at any optical business. Always provide A+ service!

I've been a patient of Dr Young Kim for over 15 years and I trust him with my eyesight. He is a…read morethoughtful and caring doctor who takes his time to insure that you are on the correct prescription for your eye ware and/or choosing the correct contact lenses.

Dr. Kim is a pleasure to go to for an exam. He is professional, knowledgeable and caring. He…read moreexplains all the testing and what he is looking for. As I age it is important to have someone who understands the aging process of my eyes and his recommendations are very helpful. He is always available with any questions and takes his time explaining his answers.