I've been to Dr. Morill's office a few times now and have always been impressed with the service…read moreI've received. The front end staff are knowledgeable and friendly. It's so easy to make my appointments online and the times have always been honored and I've never had to wait. Dr. Rice is the best eye doctor I've been to. She's knowledgeable, thorough, kind, friendly, and overall is a dream to work with. She takes the time to go over my questions and explain exactly what is happening during the exam. I can not recommend this office enough- between the friendly staff and excellent doctors you will be treated very well!

"I had a very frustrating experience at this office regarding billing transparency. I was…read moreexplicitly told beforehand that the service would be free to me ( covered by insurance) yet as I was leaving, I was suddenly charged $40. The only explanation I received was that the person at the desk was 'new.' While I understand staff training takes time, patients should not be hit with surprise fees because of internal mistakes. I chose this practice based on the initial price quote and feel this was very unprofessional." I will not be returning to this business!

As a commercial pilot, it doesn't get more important than my eye sight…read more I have been coming to Dr. Stimac since 2007 in Manchester. He is by far the single most trusted eye doc, I have worked with period. His knowledge is simply amazing, and despite my continual questions, he patiently answers them all. He also has the ability to view my digital pictures back year-over-year to track the progression of my eyes. I could have my eye seen by anyone in the country--I continue to choose Dr. Stimac--because of his command of optometry.

Dr Stimac is very knowledgable. He understands patients' needs and how insurance works. He values…read moreyour time and very accommodating to our inquiries.

I've never had an issue with this office until yesterday. It's too long of a story to get into. The…read moreonly reason I gave 2 stars instead of 1 was because I was greeted very nicely. Aside from that, I was unimpressed by everyone there. I have reviewed the office on Google as well...Their response was comical.... "We have reported this to Google and reserve the right to subpoena Google to obtain your identity, at which point we will follow our standard policy to pursue legal action for slander and defamation." I seek out another eye care place that has a more organized staff and who doesn't switch up your care to charge you more.

They didn't schedule all of my Tests when I went to the…read moremilford office like they should have. But I did get to see the doctor and he told me what he thought was wrong. So i had to see the doctor next time in franklin.the dr wouldn't see me because the tests we're not done the milford office like they should have been.So I had to make an appointment to have more tests done in another office before the doctor could see me. And that would be a month away.I was very concerned because I had a swollen eye. When I did go back, I had to go to the Franklin office.Wait was extremely long and I asked what the problem was.And they gave me attitude. But the way they treated me was horrible. In the meantime , I am worried about the condition of my eye. I knew I wasn't going back there , so I found another eye doctor. I got a appointment pretty quick appt in Mass Eye and Ear in lexington. They listened to me and took me in pretty quickly. I was relieved. And for the wait time at franklin they told me that they said it would take two hours from the minute you came in until the minute you left. They said they told me that in my never did. That there was only when 1 Dr. covering everyone. And that's the way it is all the time. Yeah its called over booking. What a stressful day. Find another doctor to go to please.

The staff was great and very kind and patient. plan to get surgery there next month…read more We especially loved Dr. Adam's and Dr. Lou.

Horrible business. Always busy because they are so slow and don't care at all. The woman who takes…read morethe order for eye glasses should not be working there. It's so aggravating dealing with the people that work there. When I voiced my concern a woman behind the counter, (who was too busy filling her face) she just said "oh" and put her hand up as to say not her problem.

Absolutely fantastic experience at Visionworks! I popped in between my daughter's appointments with…read morebarely any time, and the team went above and beyond. Cathy helped me navigate pricing with my insurance and limited eyewear coverage, applied discounts, and made everything feel easy and stress-free. With the help of my daughter selecting my frames, we were able to finalize pricing and place the order--all within my tight window. Cathy was friendly, efficient, and genuinely helpful. So glad I stopped in and can't wait to get my new glasses!

Using my husband's account to post. I went to Visionworks in Franklin last week for sunglasses and…read moreeye glasses. The gentleman that helped me pick out my frames was a great help. He put the frames aside for me so that when I went back for my eye exam, and I cannot say enough wonderful things about Dr Johnson, my glasses were all set to be ordered. Dr Johnson was honestly the most thorough with her exam, and I have been to both Optometrists and Ophthalmologists for eye exams, she beat them all. Upon checkout, the young lady that helped me could not have been nicer. I highly recommend this Vision Works in Franklin! Barbara B.

She was very attentive to my concerns. The staff very polite and helpful. They took the time to…read morebe sure I was satisfied

Excellent care! Dr. Hrach is very knowledgeable and compassionate and fully understands and…read moreexplains well any of your eye issues. I've been with Dr. Hrach for quite awhile. It is always an enjoyable experience due to Dr. Hrach's great personality!! :) Highly Recommend!!

I have been seeing Teresa Hrach for 4 years, and she's the…read morebest Optometrist I've encountered over my 57 years of bad eyes. She had identified and corrected problems in my eyes, that other optometrists and ophthalmologists had missed. This is very important to me, because I count on the sharpest focus of my eyes for my profession. Optical engineering. So I know what I'm talking about, she has the newest and highly technical optical equipment around, and she provides the best Ophthalmological experience. Highly recommended.

If I could give 0 stars I would, but I can't…read more I called last week and asked for an appt and they said they had one available today for 1:00 so I took it thinking it would be perfect and I could go on my lunch break. They said I would have to fill out some paperwork so I decided to go early. I arrived at 12:45 and the woman told me to sit down in the waiting area and she would bring me my paperwork to fill out. There was only one other woman in the waiting room with her child and she seemed a little pissed off but I couldnt tell why, until she walked up to the counter and asked when she was going to be seen since her appointment was at 12:30 and it was now 1:00. The woman said "We are a little bit behind because we never know how long someones appointment is going to take." Which in my personal opinion is a bullshit excuse. So whatever, I tried not to pay any attention to it and just kept reading my book, then I realized it was 1:15.... still no paperwork... the other woman finally gets called by someone to go into the office for her appt. 1:30 rolls around... no paperwork. I was thinking that maybe they were busy and I didn't want to be a pain by asking for it because the woman who told me she would bring it to me walked by me numerous times. I don't think she was one of the dr's because she was the only one without the white coat, I assume she was the receptionist, not a very good one if you ask me. Anyways... 1:40 finally rolls around and someone walks by and says, "Are you waiting for someone?" and I said "Yeah actually Ive been waiting for my paperwork since 12:45" and she said "I'll get that for you right now" and I said "no thank you, I'm actually going to go because I made a 1:00 appt so I could come here on my lunch break and my lunch break is over and I still havent been helped" and she said "well do you need a lunch break appt or could you come on a saturday?" and I said "I needed a lunch break appt because I live 45 minutes away and to be honest, I will not be coming back here, this was my first time coming and it did not make a good impression so I'm going to find somewhere else to take my business" and she said sorry. I tried to be as pleasant as possible considering the situation because the woman I was talking to was one of the Dr's and not the idiot who checked me in and never brought my paperwork. But if this is how your business is run why on earth would I come back? As for going up and asking them for my paperwork, not my job. I was told to sit in the waiting room and I would be brought my paperwork. I am not going to go up and ask for it and seem impatient if they were in fact busy. I heard plenty of conversations in regards to what gym the receptionist should join or even the crazy stuff she did this weekend, I figured it only had to be a matter of time before I got my paperwork. I was very wrong. So in this one visit I have learned that I will NEVER EVER go back there and I can tell I am not the only unhappy person considering how pissed off the other woman in the waiting room was. I wish I could give 0 stars. I really hate giving negative reviews and I try to go to a place/restaurant at least twice to give it another chance but I will never go back here and will make sure to spread the word to all my co workers to go somewhere else.

Very thorough Dr. Got there early and was out in no time! The receptionist who helped with my…read moreglass selections was great. Can;t wait to pick them up!

Nothing like waiting 2 or more hrs. My time is as precious as his. Wouldn't change my mother's eye…read moreprescription as asked on 2 different visits because it caused her redness, couldn't read and constantly draining. Said it was an intolerance. He referred her to another dr and he immediately took her off meds ad prescribed preservative free and she is 100% better. Lack of compassion, over worked and staff constantly putting him over his elderly patients. He needs to retire or change professions. Jerk!

I was a patient of this practice. I had 3 visit each time I had to sit in the waiting room for 2+…read morehours waiting to see the doctor. They tell you to allow for 2 hours and so I assumed it was due to testing they would do on me before seeing the doctor. NOPE! You sit cooling your heels in the waiting room for 2 hours with 30 other people! When I finally saw the doctor it was for less that 10 minutes! My mother in law also goes to this practice and has the same experience! When she complained she was told all doctors offices do this! That BS!! I have been to many doctor offices and can't remember ever waiting more than 30 minutes!! Plus the doctor I saw there the last time said he can't help me anymore and that I should go to Mass Eye and Ear! This was after waiting 2 hours AGAIN! I went to Mass Eye and Ear and they are trying to help me. I waited 10 minutes to see a doctor there!!I'll never go back to this practice again! It's just a frustrating cattle call and money machine!!