I've been to Dr. Morill's office a few times now and have always been impressed with the service…read moreI've received. The front end staff are knowledgeable and friendly. It's so easy to make my appointments online and the times have always been honored and I've never had to wait. Dr. Rice is the best eye doctor I've been to. She's knowledgeable, thorough, kind, friendly, and overall is a dream to work with. She takes the time to go over my questions and explain exactly what is happening during the exam. I can not recommend this office enough- between the friendly staff and excellent doctors you will be treated very well!

"I had a very frustrating experience at this office regarding billing transparency. I was…read moreexplicitly told beforehand that the service would be free to me ( covered by insurance) yet as I was leaving, I was suddenly charged $40. The only explanation I received was that the person at the desk was 'new.' While I understand staff training takes time, patients should not be hit with surprise fees because of internal mistakes. I chose this practice based on the initial price quote and feel this was very unprofessional." I will not be returning to this business!

As a commercial pilot, it doesn't get more important than my eye sight…read more I have been coming to Dr. Stimac since 2007 in Manchester. He is by far the single most trusted eye doc, I have worked with period. His knowledge is simply amazing, and despite my continual questions, he patiently answers them all. He also has the ability to view my digital pictures back year-over-year to track the progression of my eyes. I could have my eye seen by anyone in the country--I continue to choose Dr. Stimac--because of his command of optometry.

Dr Stimac is very knowledgable. He understands patients' needs and how insurance works. He values…read moreyour time and very accommodating to our inquiries.

I've never had an issue with this office until yesterday. It's too long of a story to get into. The…read moreonly reason I gave 2 stars instead of 1 was because I was greeted very nicely. Aside from that, I was unimpressed by everyone there. I have reviewed the office on Google as well...Their response was comical.... "We have reported this to Google and reserve the right to subpoena Google to obtain your identity, at which point we will follow our standard policy to pursue legal action for slander and defamation." I seek out another eye care place that has a more organized staff and who doesn't switch up your care to charge you more.

The absolute worst healthcare provider in all of New England! Going on 2-1/2 hours and still…read morehaven't been seen by the doctor! And this is not the first time, but it will be the last. We were early for a 3pm appointment and I'm certain that we will be asked to shut the lights out when we're finished. Seriously, you cannot book 1 doctor to see 70+ patients per day when each appointment is usually close to 2 hours at least! Honestly, this is nuts! Note: should be less than 1 Star, but not possible.

My doctor (dr Patel) was excellent, but everything else about this practice is subpar…read more They never called that 3 pairs of glasses were ready. I had to call the office multiple times. Then the woman was half an hour late from her lunch break after explicitly telling me when she was going to be back at the office. She was 30 mins late, came in reeking of cigarettes, and offered no apology for being late.

I drove 45 minutes to get there. Had 5 texts confirming appt, and 2 emails. They informed me that…read moreif appt was cancelled w/in 24 hours a $50.00 charge apply. They told me to bring meds info , copay and insurance card. NEVER SAID to bring id. I didn't have my current, but had my previous license, which has the same pic, they said no. My husband, the insurance carrier, offered his license, and and he had an appointment in a cpl of weeks and I could bring in a current id. She told me to sit while she IM her boss, instead of picking up the phone. I had to already wait 15 minutes to check in because they are SO SLOW, now I was waiting another 10 minutes, only to be told no. This is now 70 minutes of our time. I asked what the purpose was for the id. She said it was to confirm you are the patient. Well, morons, the 2 1/2 yr old id shows my picture, you can tell it's me, you just had to be intelligent enough to look at it. My husband, the insurance carrier is confirming it, and we provide you with his insurance card, wtf more do you need. they refused to see me. MAYBE WE SHOULD CHARGE YOU $50. For wasting OUR time. You guys suck. Cancelled husband's appointment

Absolutely fantastic experience at Visionworks! I popped in between my daughter's appointments with…read morebarely any time, and the team went above and beyond. Cathy helped me navigate pricing with my insurance and limited eyewear coverage, applied discounts, and made everything feel easy and stress-free. With the help of my daughter selecting my frames, we were able to finalize pricing and place the order--all within my tight window. Cathy was friendly, efficient, and genuinely helpful. So glad I stopped in and can't wait to get my new glasses!

Very friendly office. I have no complaints. I got done what I had to and was out of there.read more

She was very attentive to my concerns. The staff very polite and helpful. They took the time to…read morebe sure I was satisfied

Excellent care! Dr. Hrach is very knowledgeable and compassionate and fully understands and…read moreexplains well any of your eye issues. I've been with Dr. Hrach for quite awhile. It is always an enjoyable experience due to Dr. Hrach's great personality!! :) Highly Recommend!!

I have been seeing Teresa Hrach for 4 years, and she's the…read morebest Optometrist I've encountered over my 57 years of bad eyes. She had identified and corrected problems in my eyes, that other optometrists and ophthalmologists had missed. This is very important to me, because I count on the sharpest focus of my eyes for my profession. Optical engineering. So I know what I'm talking about, she has the newest and highly technical optical equipment around, and she provides the best Ophthalmological experience. Highly recommended.

If I could give 0 stars I would, but I can't…read more I called last week and asked for an appt and they said they had one available today for 1:00 so I took it thinking it would be perfect and I could go on my lunch break. They said I would have to fill out some paperwork so I decided to go early. I arrived at 12:45 and the woman told me to sit down in the waiting area and she would bring me my paperwork to fill out. There was only one other woman in the waiting room with her child and she seemed a little pissed off but I couldnt tell why, until she walked up to the counter and asked when she was going to be seen since her appointment was at 12:30 and it was now 1:00. The woman said "We are a little bit behind because we never know how long someones appointment is going to take." Which in my personal opinion is a bullshit excuse. So whatever, I tried not to pay any attention to it and just kept reading my book, then I realized it was 1:15.... still no paperwork... the other woman finally gets called by someone to go into the office for her appt. 1:30 rolls around... no paperwork. I was thinking that maybe they were busy and I didn't want to be a pain by asking for it because the woman who told me she would bring it to me walked by me numerous times. I don't think she was one of the dr's because she was the only one without the white coat, I assume she was the receptionist, not a very good one if you ask me. Anyways... 1:40 finally rolls around and someone walks by and says, "Are you waiting for someone?" and I said "Yeah actually Ive been waiting for my paperwork since 12:45" and she said "I'll get that for you right now" and I said "no thank you, I'm actually going to go because I made a 1:00 appt so I could come here on my lunch break and my lunch break is over and I still havent been helped" and she said "well do you need a lunch break appt or could you come on a saturday?" and I said "I needed a lunch break appt because I live 45 minutes away and to be honest, I will not be coming back here, this was my first time coming and it did not make a good impression so I'm going to find somewhere else to take my business" and she said sorry. I tried to be as pleasant as possible considering the situation because the woman I was talking to was one of the Dr's and not the idiot who checked me in and never brought my paperwork. But if this is how your business is run why on earth would I come back? As for going up and asking them for my paperwork, not my job. I was told to sit in the waiting room and I would be brought my paperwork. I am not going to go up and ask for it and seem impatient if they were in fact busy. I heard plenty of conversations in regards to what gym the receptionist should join or even the crazy stuff she did this weekend, I figured it only had to be a matter of time before I got my paperwork. I was very wrong. So in this one visit I have learned that I will NEVER EVER go back there and I can tell I am not the only unhappy person considering how pissed off the other woman in the waiting room was. I wish I could give 0 stars. I really hate giving negative reviews and I try to go to a place/restaurant at least twice to give it another chance but I will never go back here and will make sure to spread the word to all my co workers to go somewhere else.

Very thorough Dr. Got there early and was out in no time! The receptionist who helped with my…read moreglass selections was great. Can;t wait to pick them up!

Nothing like waiting 2 or more hrs. My time is as precious as his. Wouldn't change my mother's eye…read moreprescription as asked on 2 different visits because it caused her redness, couldn't read and constantly draining. Said it was an intolerance. He referred her to another dr and he immediately took her off meds ad prescribed preservative free and she is 100% better. Lack of compassion, over worked and staff constantly putting him over his elderly patients. He needs to retire or change professions. Jerk!

I was a patient of this practice. I had 3 visit each time I had to sit in the waiting room for 2+…read morehours waiting to see the doctor. They tell you to allow for 2 hours and so I assumed it was due to testing they would do on me before seeing the doctor. NOPE! You sit cooling your heels in the waiting room for 2 hours with 30 other people! When I finally saw the doctor it was for less that 10 minutes! My mother in law also goes to this practice and has the same experience! When she complained she was told all doctors offices do this! That BS!! I have been to many doctor offices and can't remember ever waiting more than 30 minutes!! Plus the doctor I saw there the last time said he can't help me anymore and that I should go to Mass Eye and Ear! This was after waiting 2 hours AGAIN! I went to Mass Eye and Ear and they are trying to help me. I waited 10 minutes to see a doctor there!!I'll never go back to this practice again! It's just a frustrating cattle call and money machine!!

Excellent business, wonderful people. My glasses broke and on a recommendation from a friend, I…read morestopped in. Even though I did not buy the glasses there, they fixed them for free and, since I had just had surgery and it was hard to keep my glasses on, they gave me a nose guard to help. They gave it to me for free to try and would not take any money. Excellent service and fantastic people.

I've been going to Joseph and Thomas for my glasses since I first started wearing them in the 6th…read moregrade. That means I've been a patron for about 20 years. We have a lot of history. It's not a huge shop, but they have a great selection of frames. Classic? Trendy? They have them all. They're really good about letting you try on every pair of frames in the place. 10 times each. And being that I'm one of the least decisive people in the world, they're good at giving opinions on how the frames look with your face, and don't mind when you have it narrowed down to 2 choices, and just keep standing there going back and forth trying to make up your mind. Now, being a customer for as long as I have, and because one of the owners lives in the town where I grew up, and has a son who used to play basketball with my brother, I've gotten to know Tom. He's a great guy (Joseph and Kristina are nice, too, I just know Tom better). There have been a couple times where I had it narrowed down to 2 pairs of frames and couldn't decide. Because of all that history, or maybe it's just how they operate, he let me take both pairs of frames home with me to get the opinion of family and friends before purchasing. That's one of my favorite things about this place. Saved me from making the wrong decision a couple of times. Something happen that your glasses got all out of whack? Walk on in, and they'll adjust them for you. The personal attention and friendly attitude of all who work here really makes this place a gem. I've been wearing contacts for years, so I don't get new glasses as often as I would if I wore them daily. I've also moved out of the Milford area. But when it's time for me to get new glasses, I always go back to Joseph and Thomas.