Overall I have had good experiences with Dr. Siegel and Paul, the optician; however, there was a…read moretime during the pandemic last year when there was a different optician, Jake, and my opinions drastically changed. He was sometimes unprofessional and actually became angry with me when I questioned the continued delay of my glasses, which then arrived without one of the features I had paid for. My experience with him did not prevent me from returning to Dr. Siegel for an eye exam, and I was very happy to learn that the former optician, Paul, was back. I will add that when I first started going to Family Eye Associates, I did find the receptionist to be unfriendly and indifferent, but that did not reflect the services I received from either Dr. Siegel or Paul.

late glasses delivery by 3 months, excuse after excuse. wrong prescription processed, took 2…read moreadditional tries to get it right. extendef wait times in office. Receptionist forgot we were there. Waited over an hour to set up frame consult. Not the way they were when his mother ran the business out of Auburn.

Just want to share how great Dr. Heyler is. She really loves her work and gives 110%. She has the…read morelatest equipment and it's clear that she wants to take time to be on top of new developments. She also takes the time to get your prescription right. I've worked with her to try several contact lens fits and wasn't charged for every trial. She makes herself readily available as well. The staff is courteous and the optician there is also top notch. I couldn't be happier with my care. Donna R. Shrewsbury

This is a great vision care place! They kind and pay attention to details. They will definitely…read moremake sure your lenses/glasses fit and give you best recommendation for the type of glasses you need. Simply the best!

Felt like it was time to find a new optometrist and - BAM - literally bumped into this awesome…read moregroup while out to dinner. Made an appointment with Dr.Rebecca McLaughlin and was seen in about a week! The office is bright and sunny and super clean. Some country tunes playing in the waiting room and really friendly staff great you. Dr.McLaughlin was SO wonderful - saw me right on time, explained every step of the exam, and even helped me look up a new contact solution I was considering. So glad that they take my insurance (Harvard Pilgrim) AND they're just a few turns off of 395.

Dr. Cohn is old school, in a good way. He establishes a relationship with his patients using…read moreknowledge & humor. I appreciated that :) His exam was great & very info-forward. I was fitted for glasses with Michael, who was very knowledgeable. I ultimately made my decision after asking Michele, the receptionist. I like a woman's opinion, so sue me. The only problem was that I knew I only had $150 to spend through my insurance, the glasses I chose were $225, so let's see if I get hit with an overage bill. (would be my fault for having expensive taste ;) So -- great Doctor -- but know your spending limits :)

Atchue opticians has a great selection of quality frames and the…read moreBest lens selection available! The prices are the best you will find Anywhere. Charlie the owner is very Knowledgeable and he has a great staff with him! Go to Atchue and you will leave feeling lucky that you went there in the first place!

Have been going here since His father ran the business....I can't say enough about how great all my…read morevisits have been ..Appts. Are now required which gives your Visit an even more personal experience ..even though I am sure everyone was always given special individual attention to the point of even helping you choose just the IGHT drams that fit & look the best for your features..... ( several times Charlie has come from working behind the desk when he sees I need device choosing Abram ..stayed with me , even handed me frames to try that he thought were a good choice....( and I did end up purchasing ! ) He takes his time ,is very professional+ extremely Knowledgable in his field...If I have had to return for an adjustment or other issues he wants you happy! + Jayme Armstrong

I just picked up my new glasses, a really creative and unique pair of frames from Mr. and Mrs…read more Magay. Really a top notch experience as always. What sets Magay and Barron apart from other eyeglass stores is their attention. They not only pay attention to offer a different selection from other shops, and they give each customer true one on one attention. It's rare to see that these days, and such a welcomed experience. Mr. Magay is truly passionate about making sure his customers are completely satisfied. I went in not knowing what I was looking for after learning I had some extra flex spending money that needed using, and left with a beautiful pair of glasses, custom fit just for me! I couldn't ask for more. My family and I will always return to Magay and Barron. Top notch service, great styles, and all at an affordable price!!

From the moment I arrived to the moment I left, I enjoyed the vibe of this office and the staff…read more Eye exam, eyeglass fitting, warmth of staff, design and décor - truly everything was lovely! Highly recommend!

Quick and attentive is what I've got to say about this place!…read more So I woke up with pain in my eyes one morning and thought I could tough it out. By mid afternoon I couldn't bear it anymore and decided to give this place a call. They were able to squeeze me in that day before the office closed. As soon as I walked through the doors, I was greeted by the front staff and given some paper work to fill out. Shortly after I was taken in by Dr. Feucht who was very knowledgable, kind and personable. At the end of it all he spent his time explaining to me what happened and gave me some meds which helped me feel better in no time. Very happy camper! Will be back again!

I'm extremely disappointed with my experience. I paid 445 dollars for my glasses. I always keep my…read moreglasses in my car, usually in the glove box, and I've never had this problem with any other pair. Less than a month after getting these, strange lines appeared on both lenses, almost like the glass was cracking. They replaced the lenses once, and I was told to pay thirty-five dollars, which I did. But just couple of days later, The exact same thing happened again to the new glasses they replaced, but only on one lens. Then I was told they couldn't replace them because I had already used my replacement. The staff also said I didn't have scratch protection which I asked for my receipt and definitely they charged me for it and claimed they had warned me not to leave my glasses in a hot car when I picked them up. That never happened. When I picked up my replacement glasses, they just adjusted them and handed them to me. Nobody discussed heat or gave care instructions. If someone had told me heat could permanently damage the lenses, I would have avoided it. Instead, I spent445 dollars on glasses that I wasn't even able to use, and no one was willing to help. What a Waste of money and time. The optician who assisted me was very rude, unhelpful, and dishonest. Unfortunately, I don't know her name, but she was a tall woman with blonde hair who I spoke with during my last visit when I went to have my lenses replaced. She told me that she had warned me about leaving the glasses in a hot car, but that never happened. I find it extremely disappointing to be told something that simply isn't true straight to my face and not admit that the product is bad or simply replace the lenses or do something that both parties can be satisfied like offering to replace with small charge or any normal business will do other than blaming and lying to me. This is very poor customer service. Currently, I don't think they actually care enough to do something about it and make things right.

If you are looking for the best in optical shops Eyes on Main is the place to go. Sherry is so…read morepatient and knowledgeable about all aspects of optical needs. I wouldn't think of ever going anywhere else but there. Make an appointment and see for yourself. Highly recommend.

I am disappointed with the doctor at this location. My mother purchased glasses at this location…read moresix months ago. The glasses never worked, so she went back to Mass Eye & Ear to have them checked and found out they were not made to the prescription. When she called, the doctor yelled at her and said there was nothing she could do since it was over 90 days. I would recommend not going to this location. Thank you for your response. I am disappointed in your conversation with her on the phone earlier today. I will wait and see how this works out. But working in customer service I am mortified how you treated her on the phone today. So I am warning others that they may be yelled at if they do business with your location. But thank you for your response still does not change the 1 star review.

Phenomenal Service, selection, and Value . Extra phenomenal is the proprietor, patient amf Kind…read more... Didn't rush me to make a decision, and trust me it takes me forever to make up my mind! Now, for lovely Laura below, I have two beautiful black cats, named Halle Berry, and Serena because they are so beautiful. I would assume that makes me racist. Narcissist people, such as yourself, find faults in others that they themselves have. It's a way of making their selves feel better, and allegedly look better in the eyes of others.

Well...Jeff has lost 200 dollars from me at minimum…read more.. Jeff--I believe that's the name of the business owner and I were talking about our cats and then he suddenly paused...before saying something extremely racist. To be clear, I am white. I believe the hesitation was to consider if it was "safe" to make the joke that he did. The shop is not a large space and I did not want to lose my temper and escalate anything, so I pretended to laugh and told him I needed my relatives' approval before buying anything. Well. I have a lot of racist relatives. They would defend this man. I won't. I will not give him money, theirs, mine, or anyone else's. It's sad to hear a local business owner and operator, otherwise welcoming, kind and polite, talk like that because it undoes his kindness--he's only willing to show it to people who look like he does. It's disturbing because this is not the screaming, overt racism of domestic terrorists and our government of 2026. it's insidious. It's literally in our mom and pop next door local businesses. I'm not going to repeat what he said. Doubtless, he has many excuses for it. I would, sadly, for the sake of his cats, who sound delightful, warn my friends of every color not to give this man an income. There was and is no excuse on this planet for what he said. Please consider that if you shop here, you are supporting his racism.