Best place to get your eyes checked and some new specs. Dan is a great doctor who is very helpful and pleasant to be around. They have an amazing selection of glasses and sunglasses. Plus special orders come in quickly read more

I have been going to Dr Sullivan for years. The service has been excellent and had great conversations with Dr. Sullivan, he really knows his stuff. I would recommend this office to anyone looking for a professional group of people. read more

My family has been going to Sullivan Optometry for 2 decades. The service and quality of the entire staff is excellent. They treat the patients right and really know their clients well. It's a great relationship built on trust and dedication. read more

Excellent customer service and care. Have been going to Sullivan Optometry for 15+ years. Can't say enough good things about Dr Dan and the other staff at this business. read more

Just HORRIBLE! Do yourself a favor and go SOMEWHERE ELSE! When our glasses were ready they just handed them to us. No fitting them or adjusting. Awful quality and service in eyewear. read more

I have been going here for a few years now. I personally like a smaller family run business, so this works for me. The building is not fancy, but the care is solid and I always enjoy chatting with the optometrist during my visit. Makes for a comfortable environment. Office staff has also been pleasant and done great at their job. I believe in supporting local small businesses, so I encourage you to check it out if you need an optometrist. read more

I have to agree with the other reviews. The two receptionists continually ruin my experience here. They are terse, dismissive, abrasive, and often rude. Not to mention incompetent. I hate to ask a question or even approach the desk for service because they seem as if you are bothering them. Do they hate their jobs or just customers? It's unclear. My guess is that they have been here for decades and feel comfortable doing as they please without consequences. My husband has finally had enough and refuses to go back. I already switched to another optometrist, and will move my kids. It's a shame because the Sullivans (optometrists) and Nancy (who handles the glasses orders) are fantastic. But it's just not worth the attitude from the receptionists. The Sullivans should know these two women are ruining their business. read more

The Dr.'s here are wonderful which is why I kept coming back for years. Unfortunately their front desk receptionists are so awful. Not sure if it's the same person or multiple (they sound the similar to me). I'm past due for my yearly eye exam, temporarily moved out of the area and both pairs of my glasses broke within a few days of each other. My prescription expired and I'm in need of emergency contact lenses until I can wait the few weeks for a new pair of glasses to come. I knew it was a long shot but thought I'd ask if they could ship me a box and I'll schedule a new appointment. The woman on the phone was clearly having a miserable day. We all have them but when I asked her about approving a box to be shipped to me, she became oddly offended that I'd ask her such a "ridiculous" question. I know it's my fault for not keeping up with my appointments but the least they could do it say "sorry we aren't able to do that, let me see if we can squeeze in an appointment as soon as possible". Instead she told me absolutely not, I'd have to schedule an appointment and they're booked ways out. Apparently not being able to see anything has no urgency to it, she didn't care to try and help. I'll have to a settle for an appointment weeks out. I told her thank you but it's urgent so I'll make an appointment somewhere else for now and come back next year. She hung up on me without saying a word. I could here the phone bang down on the receiver. I definitely won't be back next year. read more

Terrible place to go for an eye exam. The father never introduced himself and was rude and not personable. I felt rushed. I wil never go back there again. read more

I never go to places where the son/daughter inherits the business from Parents. They don't understand customer service and how difficult it is to obtain and keep new clients. This is exactly what I found when I broke my rule and went here. Do yourself a huge favor and go to Vision Associates in Marlborough. I am not affiliated with them. They are just great! read more

First time visit, Wow! They really do put the interests of the patient first. Thorough exam in a confidential and comfortable setting. They have a comprehensive practice that can also handle eye injuries or serious vision issues. If you need eyewear, they have a great selection. I trust them. Nice office. read more