I've been a patient here for quite some time. I have seen both Dr Fradkin & Dr Ornstien. They are…read moreextremely thorough in their exam process. Dr Ornstien monitored a potential issue on my right eye closely when I first started using contact lenses back when I was in high school. Joann in the office is always very helpful, efficiently makes appointments for me & let's me know once my contacts are in. Very good communication from Joann in the office always! She's always pleasant & asks how I'm doing. I've gone there for years happily paying out of pocket to have my eyesight in their care. With that said, they have very reasonable pricing. Their service well exceeds the cost. This family run optometry office goes above and beyond for their patients. I appreciate their care & attention to details.

My whole family has been coming here for years. The doctors and very friendly and knowledgeable…read more Twice I had to make emergency appointments for a small incident bothering my eye and was able to get in immediately (it turned out both times I scratched my eye). I was reassured and taken care of both times. Could not be more pleased with this office. The receptionist is always friendly and knowledgeable, as well as Brian who aids with glasses. I've been to other offices where my wait time was 2 plus hours. The doctors are always on time at this office. We love it here!

Beware! Whatever you do, don't ask too many questions. And if you aren't from Milford, be…read moreprepared. They actually keep a record of patients who they think are nice and not nice. If you happen to be unemployed, asked your eye doctor if you can use your HSA card with plenty of money on it, and the check-out person refuses to use it, and without explanation charges your credit card on file instead, what would you do? You would ask questions, right? And how about if you were later told you are 'black listed' for asking questions including why your credit card was used? And then told you have ''self-dismissed'? And what is 'self-dismissed'? What's with the 'list' and such bizarre behavior. I have asked folks who are Milford born and bred, and they know folks who have experienced this, so we aren't the only ones. Even they can't explain it!

If you want quality eye care from examination to contacts or glasses this is the place. The…read morecustomer service is fantastic. The office is so inviting. Please consider this practice you will not be disappointed.

Just had my first eye examination at Blackstone Valley Eye Care. I was very impressed with the…read morecenter, the staff, the technology and their wide selections of eyewear. The staff there were all very friendly and professional. I was also really impress of how modern the center is, for example; receiving an email and text to remind you of your appointment. This place had some really advanced and sophisticated instrument for eye exam. It has been a couple of year since I had an eye exam and I did not realize how advance the instruments are now. Dr. Kenyon was a true professional. He gave me the most thorough eye examination I have ever had. He really took the time to explain everything to me, which really help put all my worries about any issues with my eyes at ease. He even help me pick out my new pair of glass. I will be making appointments at BVEC for my wife and 2 kids soon.

One of the best experiences I've had at an eye care center! I've been a long wearer of glasses,…read moreprevious offices would give me slack for having frequent repairs/replaces for myself or my 2 of 3 children who wear glasses. BVEC has been so easy to work with from scheduling appointments, insurance coverage, selection of frames and payment plans when I needed it. I often recommend this office to my own patients! Their costs are affordable and the staff are consistent, knowledgeable and patient!

I was referred to Dr. Haworth from a long time patient of his who said, "He's great, I think you'll…read morereally like him." He was right. I now tell anyone who is looking for an optometrist to go see Dr. Haworth. Not only is he personable and kind, he truely enjoys interacting with his patients. He explains what each test is and what is going on. And his staff are awesome, too. They are all very kind and understanding. When I was 5 minutes late this morning, I apologized and the receptionist responded, "It's saturday morning, don't worry about it!" When she noticed that I hadn't been able to come in to pick up my contacts- an extra pair I had asked for to hold me over til my appointment- she said, "You should have called! We would have mailed them out for you!" Just a great experience, every year. If you need a new eye doctor, look no further!

My husband has been seeing Dr. Haworth for years and suggested that I make an appointment as well…read moreand wow, I am so impressed by his entire office. Dr. Haworth is kind, caring and his team is equally great. While I was waiting to be seen I overheard their staff making phone calls to confirm appointments for upcoming days and they went the extra mile to confirm insurance coverage on their patients behalf so that there were no surprises. They also send text messages reminding people of their appointments, which for an anti-phone person like me is wonderful. Their office is clean, spacious, and welcoming. I am thrilled with my experience there and would highly recommend to anyone who is in the market for a new eye doc. If I could change anything it's that it did take about 2 months to be seen as a new patient, but now that I've been there I can't imagine going anywhere else.

was sad my insurance was drop by new managment. they made me feel rushed with my appointment. I…read morespent lot of money on the old glasses 2 years ago and got real nice glasses and felt they had no patients and felt not wanted, I notice they did not lower price inventory that I got there 4 years ago. never going there again unless they make feel like a customer

Everyone is nice. Dr Elliott was thorough and professional. Highly recommend Elliott Eye Doctors!read more

I've been a patient here for years, and have fond memories of Dr Waldorf and his warm & humorous…read morepersonality. Dr Hamel is also very personable and friendly. The front desk staff have varied over the years, and sadly, the last batch appears to have been misplaced: They collectively (and individually) have the personality and dispassionate guest-relations skills of stereotypical DMV workers. No more warm, smiling genuine greetings upon entering the office :( It seems like since they remodeled the office, the friendly front desk staff disappeared. I've tried to engage in a warm connection with this new batch of grumpy greeters, but got the bored look of a gen z (or is it y? I dunno...) looking at 'this smiling old lady' who wants to make friends? I wouldn't be surprised if they rolled their eyes at me once I turned my back. I recommend mixing it up and also hiring mature font desk folks who've lived and seen a little life, who understand and appreciate the customer service includes exuding warmth & compassion and a true interest in the patients who spend their money there. I would not encourage anyone to purchase their glasses at this establishment, because the staff is seemingly not trained in sizing frames to the face. They don't appear to know how progressive lenses need to be fitted to the eyes/face, and they are definitely not skilled at adjusting the newly arrived pair of glasses to the ears and nose - I know because all three of them made the attempt and did NOT give me glasses that function the way they should. I have to use my hands to lift my glasses up so I can see things on my laptop. Sadly, It felt like once they receive payment, there's not much incentive to provide a functioning product? Hundreds of dollars down the drain.... During my short time in the room with the Doc, I mentioned the problem with my glasses, but just got a disinterested 'Hum' in response... She was already on to other things....

We have been seeing Dr. Carol Hamel for a couple of decades. Her office has moved, staff have…read morechanged and office hours varied over the years, but Dr. Hamel is always her delightful self. She really knows her profession from what contact lenses are available in what increments to educating clients on eye care. Although Dr. Waldorf is no longer offering appointments the business continues to grow and I am delighted to see the office will be undergoing a bit of remodeling shortly. This will allow a greater offering of eye wear and a nicer waiting area. Look forward to seeing the new space at our next visit.

The staff was great and very kind and patient. plan to get surgery there next month…read more We especially loved Dr. Adam's and Dr. Lou.

Horrible business. Always busy because they are so slow and don't care at all. The woman who takes…read morethe order for eye glasses should not be working there. It's so aggravating dealing with the people that work there. When I voiced my concern a woman behind the counter, (who was too busy filling her face) she just said "oh" and put her hand up as to say not her problem.

I go to the location at 65 Walnut St in Wellesley, MA…read more Dr. Sutcliffe and his staff are such a pleasure to see (Pun intended...hahah. I make terrible jokes.) They remember my name and are so sweet to me. I can tell Dr. Sutcliffe really cares about me as a patient, and that he truly wants to work with me to help me with my eye care. Couldn't ask for a better eye doctor!