Everyone is nice. Dr Elliott was thorough and professional. Highly recommend Elliott Eye Doctors!read more

was sad my insurance was drop by new managment. they made me feel rushed with my appointment. I…read morespent lot of money on the old glasses 2 years ago and got real nice glasses and felt they had no patients and felt not wanted, I notice they did not lower price inventory that I got there 4 years ago. never going there again unless they make feel like a customer

One of the best experiences I've had at an eye care center! I've been a long wearer of glasses,…read moreprevious offices would give me slack for having frequent repairs/replaces for myself or my 2 of 3 children who wear glasses. BVEC has been so easy to work with from scheduling appointments, insurance coverage, selection of frames and payment plans when I needed it. I often recommend this office to my own patients! Their costs are affordable and the staff are consistent, knowledgeable and patient!

I will not be coming back here. The Eye doctor that I had brushed off my concerns like they weren't…read morean issue. Very unprofessional and it came across as rude. I also had a contact fitting and an eye exam that were inaccurate because there is no way my prescription changed as much as it did within a year.

Excellent business, wonderful people. My glasses broke and on a recommendation from a friend, I…read morestopped in. Even though I did not buy the glasses there, they fixed them for free and, since I had just had surgery and it was hard to keep my glasses on, they gave me a nose guard to help. They gave it to me for free to try and would not take any money. Excellent service and fantastic people.

I've been going to Joseph and Thomas for my glasses since I first started wearing them in the 6th…read moregrade. That means I've been a patron for about 20 years. We have a lot of history. It's not a huge shop, but they have a great selection of frames. Classic? Trendy? They have them all. They're really good about letting you try on every pair of frames in the place. 10 times each. And being that I'm one of the least decisive people in the world, they're good at giving opinions on how the frames look with your face, and don't mind when you have it narrowed down to 2 choices, and just keep standing there going back and forth trying to make up your mind. Now, being a customer for as long as I have, and because one of the owners lives in the town where I grew up, and has a son who used to play basketball with my brother, I've gotten to know Tom. He's a great guy (Joseph and Kristina are nice, too, I just know Tom better). There have been a couple times where I had it narrowed down to 2 pairs of frames and couldn't decide. Because of all that history, or maybe it's just how they operate, he let me take both pairs of frames home with me to get the opinion of family and friends before purchasing. That's one of my favorite things about this place. Saved me from making the wrong decision a couple of times. Something happen that your glasses got all out of whack? Walk on in, and they'll adjust them for you. The personal attention and friendly attitude of all who work here really makes this place a gem. I've been wearing contacts for years, so I don't get new glasses as often as I would if I wore them daily. I've also moved out of the Milford area. But when it's time for me to get new glasses, I always go back to Joseph and Thomas.

Not really a problem with service at the time of bating glasses. Got 2 pair of glasses and one of…read morethem using VSP in September of 2020. Paid what I was told was the deductible to the the Vision center at the time. I got a letter in late June 2021 that it was not the correct deductible. First if it sent to me on timely basis I could use my 2020 FSA and secondly that they were trying to help me by delaying informing me seems like utter bull. I have used VSP a few times with non-VSP vision centers and never had this happen.

My husband scratched his cornea today. Being Saturday afternoon on a holiday weekend we had no…read morewhere to go but an ER. I called everywhere i could, miles from my house. The vision center at Walmart in Whitinsville was busy but they said they'd take us anyway. AND they waited till closing time AND called me to see if I was still coming. They saved him terrible pain. The doctor was amazing, the staff was friendly. I appreciate them more than they will ever know. I WILL be back!

I've been a patient here for years, and have fond memories of Dr Waldorf and his warm & humorous…read morepersonality. Dr Hamel is also very personable and friendly. The front desk staff have varied over the years, and sadly, the last batch appears to have been misplaced: They collectively (and individually) have the personality and dispassionate guest-relations skills of stereotypical DMV workers. No more warm, smiling genuine greetings upon entering the office :( It seems like since they remodeled the office, the friendly front desk staff disappeared. I've tried to engage in a warm connection with this new batch of grumpy greeters, but got the bored look of a gen z (or is it y? I dunno...) looking at 'this smiling old lady' who wants to make friends? I wouldn't be surprised if they rolled their eyes at me once I turned my back. I recommend mixing it up and also hiring mature font desk folks who've lived and seen a little life, who understand and appreciate the customer service includes exuding warmth & compassion and a true interest in the patients who spend their money there. I would not encourage anyone to purchase their glasses at this establishment, because the staff is seemingly not trained in sizing frames to the face. They don't appear to know how progressive lenses need to be fitted to the eyes/face, and they are definitely not skilled at adjusting the newly arrived pair of glasses to the ears and nose - I know because all three of them made the attempt and did NOT give me glasses that function the way they should. I have to use my hands to lift my glasses up so I can see things on my laptop. Sadly, It felt like once they receive payment, there's not much incentive to provide a functioning product? Hundreds of dollars down the drain.... During my short time in the room with the Doc, I mentioned the problem with my glasses, but just got a disinterested 'Hum' in response... She was already on to other things....

We have been seeing Dr. Carol Hamel for a couple of decades. Her office has moved, staff have…read morechanged and office hours varied over the years, but Dr. Hamel is always her delightful self. She really knows her profession from what contact lenses are available in what increments to educating clients on eye care. Although Dr. Waldorf is no longer offering appointments the business continues to grow and I am delighted to see the office will be undergoing a bit of remodeling shortly. This will allow a greater offering of eye wear and a nicer waiting area. Look forward to seeing the new space at our next visit.

Beware! Whatever you do, don't ask too many questions. And if you aren't from Milford, be…read moreprepared. They actually keep a record of patients who they think are nice and not nice. If you happen to be unemployed, asked your eye doctor if you can use your HSA card with plenty of money on it, and the check-out person refuses to use it, and without explanation charges your credit card on file instead, what would you do? You would ask questions, right? And how about if you were later told you are 'black listed' for asking questions including why your credit card was used? And then told you have ''self-dismissed'? And what is 'self-dismissed'? What's with the 'list' and such bizarre behavior. I have asked folks who are Milford born and bred, and they know folks who have experienced this, so we aren't the only ones. Even they can't explain it!

If you want quality eye care from examination to contacts or glasses this is the place. The…read morecustomer service is fantastic. The office is so inviting. Please consider this practice you will not be disappointed.

I've been a patient here for quite some time. I have seen both Dr Fradkin & Dr Ornstien. They are…read moreextremely thorough in their exam process. Dr Ornstien monitored a potential issue on my right eye closely when I first started using contact lenses back when I was in high school. Joann in the office is always very helpful, efficiently makes appointments for me & let's me know once my contacts are in. Very good communication from Joann in the office always! She's always pleasant & asks how I'm doing. I've gone there for years happily paying out of pocket to have my eyesight in their care. With that said, they have very reasonable pricing. Their service well exceeds the cost. This family run optometry office goes above and beyond for their patients. I appreciate their care & attention to details.

My whole family has been coming here for years. The doctors and very friendly and knowledgeable…read more Twice I had to make emergency appointments for a small incident bothering my eye and was able to get in immediately (it turned out both times I scratched my eye). I was reassured and taken care of both times. Could not be more pleased with this office. The receptionist is always friendly and knowledgeable, as well as Brian who aids with glasses. I've been to other offices where my wait time was 2 plus hours. The doctors are always on time at this office. We love it here!

I went in because the screw holding the lens in my glasses fell out and the ones in the kit i…read morebought were too long. The guy there was very curt with me, basically saying he didn't want to take responsibility for the glasses. I needed new glasses anyway but wasn't going to make an appointment at that point. I went to another optometrist in Milford and they fixed the glasses right away and scheduled an exam.

NEVER AGAIN! I purchased new glasses and had a my lenses…read morechanged in another pair. I stopped in to see if they would tighten them up a bit. The conversation went like this... "Hi I got my glasses here and.." "You did NOT get those glasses here" "I did....I got a new pair and..." "You did NOT get those frames from here!" "No, I got a pair of glasses and had the lenses changed in these ( taking off glasses to show him) I wanted to see if you could just tighten them up." With hands raised to his chest and palms outward he says "whoa, whoa, I don't know! You didn't get the frames here so you have to do it at your own risk...I mean the frames could crack...they could break and that wouldn't be our responsibility ." It was like I was asking for his first born child or something. He was so aggressive and angry about it. I said "What the f###!" Well that put him over the edge...he looked like he wanted to hit me. "Excuse me?!?!?" I said " I can't believe I paid this much for two pairs of glasses and your giving me hard time about tightening the frames." Granted, my bad for using the F word but after being interrupted twice and basically being called a liar from the get go and then the incredulous look and aggressive manner after I asked for what came for, I had had it with this guy." Target would be better served using this guy as a bouncer for people who try to come in without masks on...customer service is definitely not his calling.

I live in SE CT and have many dispensaries in the local area. BVC 12/eighths Tuesdays make the trip…read moreof a little over 1 hr each way really worth it! Consistently excellent in house grown primo flower. High THC and high terps available. MAC1 exceptional taste, buzz, cure! Great service and products. Returning customer over 2years.

The building is far off the main road, tucked away. Clean, safe, spacious parking lot. Well lit at…read morenight. No lines, no waiting! Walked right in and a friendly and knowledgable budtender answered my questions, made recommendations, and completed my purchases. Selection and prices are about average, they carry disposable vapes and Betty's Eddie's. You can pre order online or order at the counter. Taxes are very high, and they upcharge for card transactions.

Always has good stuff and staff is always super friendly. They always have something new to try and…read morealways have some sort of promo going on so you get more bang for your buck.

I would just caution all those with a medical card...if the dispensary does not have medical Mary J…read moreu are not getting the same service....