I've been a patient of Blackstone Valley Eye for 5 years now. I am still very impressed with the…read moreway their staff, my patient care and the time the doctors spent with me. They are all very professional, knowledgeable and very helpful in picking out new frames. I am very pleased overall as a patient.

They were so nice and even took me 10 minutes before my appointment. The staff was kind and easy to…read moretalk to. They were efficient and very helpful while picking out my glasses. I would definitely recommend them!

I have brought 4-5 prints here and they have been framed perfectly. Very high quality with great…read moreattention to details and service. Turnaround is very prompt. The shop owner is very professional and in tune to providing great customer service.

I can't recommend Maryann enough! She worked with me to make a beautiful collage of my Boston…read moreMarathon memorabilia and educated me on the different types of frames, layouts, glass, matting, and plaques. She also sent text messages showing me the progress to make sure I was fully satisfied. You can tell she has a real passion for what she does and is such a pleasure to deal with. You won't be disappointed!

I started my process of replacing my progressive glasses online from another company, and it just…read moredidn't work out because of the many variables. In short, I could hardly read. The online store was actually very fair, accepted returns, but it wasn't a good option for me. Fast forward, the optometrist checked my prescription, and rechecked when I was in doubt without charge. The optician helped me find a stylish suitable frame, and after about a week, the precision lenses were very good, and clear at multiple distances. Sure, online is cheaper, but due to the variables, I have come to the conclusion it's not worth it unless you know the frame fit and have a simple correction. Pay a bit more (still less than many private practices) and visit the brick-and-mortar store.

I went and was fitted for my glasses there for the first time and was very happy with the service…read moreof the staff Casandra was very helpful with fitting my frames to me the staff there are extremely helpful and knowledgeable Thank you to all the staff

Prior to coming here I bounced around many eye drs who didn't really seem to know what they were…read moredoing. They made many careless mistakes and were very disorganized. Finding this office was a blessing. They are sooooo accommodating, organized, the place itself is beautiful and spotless. Dr Howarth is so personable and really takes the time to explain everything and catch up with you. He knows what he is doing and I really trust the care I get from him. I wouldn't go anywhere else this place is the best!

I have to take away 1 star from my previous 5 stars because today was the like 5th appointment in a…read morerow I waited more than 40 mins past my appointment time!

I was referred to Dr. Haworth from a long time patient of his who said, "He's great, I think you'll…read morereally like him." He was right. I now tell anyone who is looking for an optometrist to go see Dr. Haworth. Not only is he personable and kind, he truely enjoys interacting with his patients. He explains what each test is and what is going on. And his staff are awesome, too. They are all very kind and understanding. When I was 5 minutes late this morning, I apologized and the receptionist responded, "It's saturday morning, don't worry about it!" When she noticed that I hadn't been able to come in to pick up my contacts- an extra pair I had asked for to hold me over til my appointment- she said, "You should have called! We would have mailed them out for you!" Just a great experience, every year. If you need a new eye doctor, look no further!

My husband has been seeing Dr. Haworth for years and suggested that I make an appointment as well…read moreand wow, I am so impressed by his entire office. Dr. Haworth is kind, caring and his team is equally great. While I was waiting to be seen I overheard their staff making phone calls to confirm appointments for upcoming days and they went the extra mile to confirm insurance coverage on their patients behalf so that there were no surprises. They also send text messages reminding people of their appointments, which for an anti-phone person like me is wonderful. Their office is clean, spacious, and welcoming. I am thrilled with my experience there and would highly recommend to anyone who is in the market for a new eye doc. If I could change anything it's that it did take about 2 months to be seen as a new patient, but now that I've been there I can't imagine going anywhere else.

I went in for an annual appointment, which was efficient and overall fine. I looked at some glasses…read moreand told the optometrist clerk I didn't want to spend any money out of pocket and just wanted to get something covered by my insurance. She said she understood and then took me to a rack to pick out some options that were covered. After sitting back down, she tried to upsell every option to me. I declined them, and then was still met by a $110 quote on my way out. There are signs everywhere saying "no refunds", which did not inspire my confidence in the quality of their craftsmanship. I can get 5 pairs of similar quality glasses online for less money and be met with better customer service with return options, so I'll be doing that. During my short thirty minute visit, the phone was ringing off the hook, calls were going unanswered, and another customer was in the lobby literally crying in frustration over having had such terrible experiences with the office. I had a similar experience with this office last year and will likely be taking my business elsewhere in the future, which is a shame because again, the tech and doctor seemed knowledgeable and efficient.

I loved the eye doctor but the way this business group operates makes no sense and they don't…read moredeserve me as a patient. I appeared for my appointment on time. I leave work 40 minutes early to drive to my appointment. As I sat in the waiting room I see a text message on my my phone telling me that my appointment had been cancelled. The text message was sent 28 minutes before appointment. They called me too 28 minutes before but I'm driving so my phone is in automatic do not disturb until I shut off my car. I asked why and I was told by the receptionist that even though I confirmed my appointment by email prior thereto, because I failed to return their call when they called me to remind me of the appointment they cancelled it. I confirmed my appointment and that is all that should be necessary. I lost an hour and a half of work with no pay. I will find a nice little small office who will treat me with respect.

Dr John was great, very much knew what he was doing and efficient. I wish my appointment had been…read moreon time, but he really payed 100% attention to me in our eye and contact exam so I feel it was worth the 30 minute wait. Honestly, the exam was great but get ready to get SOLD products on your exit. I felt like I was being pushed into making an appointment for next year, and buying a full years worth of contacts which I didn't want. This is to be expected at any vision store but, I don't have insurance. When I tell you I don't want to spend $552 on contacts today and you see I don't have insurance please listen to me. When I tell you I don't want to book an appointment in 2021 when it's February 2020 please do not keep pushing me. It's very uncomfortable and not good customer service. I understand if it's company policy to push these things but I shouldn't have to say no 3 times. I'm not looking forward to coming back next week because I'll have to deal with the sales girls in the front after I see the doctor, however I feel it will be worth it because he seemed to really know his stuff. They were so busy pushing me to buy a years worth of contacts and schedule and appointment that they didn't give me my prescriptions. I now have to go back to go get my prescriptions..... I don't know who's training these girls up front but they're doing a bad job. TLDR: doctor 10/10, pushy sales girls 0/10

This has been the worse experience at this location ever. It was overcast and rainy and They were…read moredoing work in the lot for this location, no parking for all the businesses. Booked the appointment days in advance and even got to the appointment 40mins early and was informed was not able to be seen until my scheduled appointment (Not a patient in sight during the visit). I acknowledge and informed I would return. Upon return I was 5-10 mins late due to attempting to locating parking, just to be told SORRY but you're too late for your appointment and the next appointment is within the next 10mins. NO empathy to attempt to reschedule the appointment and the feeling of not wanting me to be there. I kindly said ok no worries I locate services elsewhere. Found it LENS CRAFTERS from a google search that I did not know existed and not only was there parking, I was able to walk in and be seen that day even though the lobby was full of patrons. The feeling of been welcomed was a relief, will be HIGHLY RECOMMENDING this location for their willingness to assist, without been treated unwelcome, like the other location (VISION NOT WORK).

My vision coverage was not coming up at first, but Donna was persistent in looking for it -- and I…read morewas covered to get a nice pair of sun glasses!

Michael and Rebecca at Gregory's, are THE BEST!…read more I have been purchasing frames and lenses from them for a number of years, including the previous location on Wickenden and now the newer "hotspot" on Hope Street. It's a small comfortable setting on the first floor of # 91. The shop certainly has style and pizzazz! Check out the wallpaper too! (luv it!) The display cases still house the most intriguing styles; classic, contemporary & cosmic. (my opinion solely!) See for yourselves ! I own six very unique frames including a pair of exquisite sunglasses. Yes, my smile brightens and my eyes light up, as frame style compliments are frequently given to me wherever I go. What's not to love???

I LOVE Gregory's Optical - they are beyond AWESOME! I stopped in today (early-mid January 2025) to…read morepick up my brand new Alain Mikli sunnies. They're gorgeous, stylish, handcrafted and totally rockin' my world. Gregory's Optical highly personalized service is bar none - no question about it. These people are professional, knowledgable, friendly, efficient, expedient, low-key (no hard selling tactics here - ever), and, a complete pleasure to deal with. I've patronized their business spanning decades. I first saw them on Thayer Street on the East Side of Providence abutting Brown University. I followed them to Wickenden Street in Foxpoint and now to their newest location at 91 Hope Street. Aside from their outstanding highly personalized client services, I've remained with Gregory's Optical because of their vast selection of excellent quality upscale global brands with outstanding competitive pricing. For a sublime boutique shopping experience for fine prescription eyewear, please visit opticians extraordinaire Michael (proprietor) and Rebecca - who continue the professional experienced traditions and practices started by Michael's Russian-American parents decades ago. While I dearly miss Gregory and Dora, I fully trust Michael and Rebecca to fulfill all my optician services and prescription eyewear needs. They ROCK!!

Awful experience the whole examination was virtual. The woman on Skype was rude and impatient. When…read moreglasses arrived they felt uncomfortable and gave me headaches. It was a waste of time and money. Had to go elsewhere to get a new prescription and the glasses were a loss.

Employees are super friendly and helpful. Decent selection of affordable frames. They had a great…read moresale for 50% off. I paid $218 for frames with thinnest lenses, anti glare coating and insurance.