I went in for an annual appointment, which was efficient and overall fine. I looked at some glasses…read moreand told the optometrist clerk I didn't want to spend any money out of pocket and just wanted to get something covered by my insurance. She said she understood and then took me to a rack to pick out some options that were covered. After sitting back down, she tried to upsell every option to me. I declined them, and then was still met by a $110 quote on my way out. There are signs everywhere saying "no refunds", which did not inspire my confidence in the quality of their craftsmanship. I can get 5 pairs of similar quality glasses online for less money and be met with better customer service with return options, so I'll be doing that. During my short thirty minute visit, the phone was ringing off the hook, calls were going unanswered, and another customer was in the lobby literally crying in frustration over having had such terrible experiences with the office. I had a similar experience with this office last year and will likely be taking my business elsewhere in the future, which is a shame because again, the tech and doctor seemed knowledgeable and efficient.

I loved the eye doctor but the way this business group operates makes no sense and they don't…read moredeserve me as a patient. I appeared for my appointment on time. I leave work 40 minutes early to drive to my appointment. As I sat in the waiting room I see a text message on my my phone telling me that my appointment had been cancelled. The text message was sent 28 minutes before appointment. They called me too 28 minutes before but I'm driving so my phone is in automatic do not disturb until I shut off my car. I asked why and I was told by the receptionist that even though I confirmed my appointment by email prior thereto, because I failed to return their call when they called me to remind me of the appointment they cancelled it. I confirmed my appointment and that is all that should be necessary. I lost an hour and a half of work with no pay. I will find a nice little small office who will treat me with respect.

I've been a patient here for years, and have fond memories of Dr Waldorf and his warm & humorous…read morepersonality. Dr Hamel is also very personable and friendly. The front desk staff have varied over the years, and sadly, the last batch appears to have been misplaced: They collectively (and individually) have the personality and dispassionate guest-relations skills of stereotypical DMV workers. No more warm, smiling genuine greetings upon entering the office :( It seems like since they remodeled the office, the friendly front desk staff disappeared. I've tried to engage in a warm connection with this new batch of grumpy greeters, but got the bored look of a gen z (or is it y? I dunno...) looking at 'this smiling old lady' who wants to make friends? I wouldn't be surprised if they rolled their eyes at me once I turned my back. I recommend mixing it up and also hiring mature font desk folks who've lived and seen a little life, who understand and appreciate the customer service includes exuding warmth & compassion and a true interest in the patients who spend their money there. I would not encourage anyone to purchase their glasses at this establishment, because the staff is seemingly not trained in sizing frames to the face. They don't appear to know how progressive lenses need to be fitted to the eyes/face, and they are definitely not skilled at adjusting the newly arrived pair of glasses to the ears and nose - I know because all three of them made the attempt and did NOT give me glasses that function the way they should. I have to use my hands to lift my glasses up so I can see things on my laptop. Sadly, It felt like once they receive payment, there's not much incentive to provide a functioning product? Hundreds of dollars down the drain.... During my short time in the room with the Doc, I mentioned the problem with my glasses, but just got a disinterested 'Hum' in response... She was already on to other things....

We have been seeing Dr. Carol Hamel for a couple of decades. Her office has moved, staff have…read morechanged and office hours varied over the years, but Dr. Hamel is always her delightful self. She really knows her profession from what contact lenses are available in what increments to educating clients on eye care. Although Dr. Waldorf is no longer offering appointments the business continues to grow and I am delighted to see the office will be undergoing a bit of remodeling shortly. This will allow a greater offering of eye wear and a nicer waiting area. Look forward to seeing the new space at our next visit.

I was referred to Dr. Haworth from a long time patient of his who said, "He's great, I think you'll…read morereally like him." He was right. I now tell anyone who is looking for an optometrist to go see Dr. Haworth. Not only is he personable and kind, he truely enjoys interacting with his patients. He explains what each test is and what is going on. And his staff are awesome, too. They are all very kind and understanding. When I was 5 minutes late this morning, I apologized and the receptionist responded, "It's saturday morning, don't worry about it!" When she noticed that I hadn't been able to come in to pick up my contacts- an extra pair I had asked for to hold me over til my appointment- she said, "You should have called! We would have mailed them out for you!" Just a great experience, every year. If you need a new eye doctor, look no further!

My husband has been seeing Dr. Haworth for years and suggested that I make an appointment as well…read moreand wow, I am so impressed by his entire office. Dr. Haworth is kind, caring and his team is equally great. While I was waiting to be seen I overheard their staff making phone calls to confirm appointments for upcoming days and they went the extra mile to confirm insurance coverage on their patients behalf so that there were no surprises. They also send text messages reminding people of their appointments, which for an anti-phone person like me is wonderful. Their office is clean, spacious, and welcoming. I am thrilled with my experience there and would highly recommend to anyone who is in the market for a new eye doc. If I could change anything it's that it did take about 2 months to be seen as a new patient, but now that I've been there I can't imagine going anywhere else.

My vision coverage was not coming up at first, but Donna was persistent in looking for it -- and I…read morewas covered to get a nice pair of sun glasses!

Dr Krosschell is very professional and informative. Very comfortable atmosphere and you can tell…read morehe cares about each patient.

I found Dr. Hendrik Krosschell via yelp. As usual thank you yelp and my first experience with Dr…read more Hendrik Krosschell was nothing less than perfect. The place was very clean, organized and professional. After having recently moved to near by area i jumped on to the yelp to find a good optometrist for my regular eye test. I found this place with good reviews and made an appointment online (highly recommend doing that so it saves you some time). As soon as i walked in i was greeted by the wonderful front-desk lady (wish i remember her name). From start to finish she was awesome going above and beyond to take care of my needs. Dr. Hendrik Krosschell was very thorough, clear in his explanation and was kind enough to answer the concerns i had. He also had me come in multiple times just to ensure that i had the best possible lenses. A special kudos to the front desk lady. I had a full insurance coverage for my vision. The lady explained me how much i would be paying for my co-pay but there was a bit of confusion on what it covered for my lenses. I called up the insurance and got the details and this front desk lady (again i wish i remembered her name) was so kind enough to charge me just the remaining amount and have my insurance cover the remaining. All-in-all i had a pleasant and hassle-free experience. Strongly recommended!!

Amazing eye doctor, gave phenomenal contact lense reconditions, and they were able to fit me in…read morewithin two weeks of setting up an initial appointment. I adore Dr Ginsberg, and am so happy Erik D recommended him to my husband and I. His office is in the back of the 2224 complex, and can be a bit confusing, but once you are inside you feel comfortable. Friendly warm reception area,light eighties music playing (why do doctor's offices always play that kind of music?) Nice selection of glasses to choose from in their own store. And one of my favorite things is that patients can online schedule!! www.DrGinsberg.com I'm incredibly pleased with his team, his humor, and the fact I was seen at my appointment time, not 30 mins later like my old eye doctor.

Dr. Ginsberg is prompt, professional, thorough, and kind. I can't say enough nice things about…read morehim. I've been going to him for years.

I went here back in January. The place was clean and had a good vibe. The doctor gave me a new…read moreprescription that seemed very different from my previous one. I got new glasses and had a really hard time wearing them. I had bad headaches and my eyes felt very strained wearing them. I stopped wearing them and went back to my old glasses. I went to a different place last week and learned that my eyes hadn't changed; the prescription from Providence Optical was completely wrong. I'll never be back.

Great spot to get an eye exam and buy contacts and lenses. Right downtown so street parking can be…read morea little tough sometimes but there are garages nearby. And they seem to take lots of insurance and make it all very easy. I've seen two optometrists and they were both great. They really make sure you get the right contacts. I had to go back a bunch of times to find ones that worked for me. The selection of glasses are great. They have cheapo ones, pricey ones, and most importantly to me, lots of good ones in the middle.

I was looking for an eye doctor for my annual exam and came across Eyediology Vision. Eyediology…read moreVision is located on the 3rd floor of a building on 245 Waterman St. in Providence, RI. There are other offices in this building as well. There is a parking lot in front of the building, but I didn't see any reserved spots for Eyediology Vision. Instead, I parked on one of the side streets. We were welcomed by friendly staff during check-in. There is an area with water, soda, and coffee for patients. The office is very modern, clean, and organized. The technician did some tests and then I met Dr. Kriti Bhagat. Dr. Bhagat is the owner and founder of Eyediology Vision. She was very professional and friendly. My husband purchased glasses with Eyediology Vision and the staff were very helpful in the process. They really care about you feeling comfortable with the glasses. I am looking forward to my next annual visit with Dr. Kriti Bhagat.

My eye doctor sent me here because she wanted to be sure my contact lenses were fitting correctly,…read moresince I started wearing gas permeable lenses since they were a thing back in the day. She thought there was an issue, so the office set me up with Dr. Kriti Bhagat, OD, FAAO. Eyediology Vision is only about 8 months old, and on the East Side in the Bliss building. It is difficult to park; there are only 2 spaces in the parking lot for visitors. There is on street parking if you get lucky enough to find a spot, or a pay lot not far from the building. The office itself is gorgeous! Black and white finishes, and the equipment is state of the art. The staff were very personable and friendly. Dr. Bhagat is just as friendly, took her time with me, and explained everything she was doing in layman terms, and that made my visit a great one. She specializes in my type of lenses- the reason I am grateful my doctor referred me here. If you are looking for an eye doctor, this new office is the place to try!

What a wonderful experience! Prompt care, kind and friendly staff, great senses of humor all…read morearound, flexibility with scheduling, and staff knew clients on a causal, first-name basis. When I told Dr. Contillo that I do a lot of theatre, she hooked me up with a pair of sample color lenses and let me try on different shades of blue for an upcoming performance. After visiting Dr. Contillo's office, I truly don't want to go to any other optometrist. She was excellent, quick, knowledgeable, and talked me through her decisions. Highly recommend!

DR. Elissa is thorough and very friendly. She was recommended by a friend and I certainly would…read morerecommend her. Office environment is pleasant and her care is great!

One of the best experiences I've had at an eye care center! I've been a long wearer of glasses,…read moreprevious offices would give me slack for having frequent repairs/replaces for myself or my 2 of 3 children who wear glasses. BVEC has been so easy to work with from scheduling appointments, insurance coverage, selection of frames and payment plans when I needed it. I often recommend this office to my own patients! Their costs are affordable and the staff are consistent, knowledgeable and patient!

I will not be coming back here. The Eye doctor that I had brushed off my concerns like they weren't…read morean issue. Very unprofessional and it came across as rude. I also had a contact fitting and an eye exam that were inaccurate because there is no way my prescription changed as much as it did within a year.