I am very particular about my glasses. If I need to wear glasses, they need to make a statement. Shalamar has the most beautiful selection of frames anyone could imagine. Not only are the frames gorgeous, but, more importantly, the lenses are exceptional. The service is by far the best. Professional, , courteous, and truthful describes the staff. Bar none Shalamar is the very best in the state. If you need glasses, this is where you should go. They are a 10 out of 10. read more

So, I made an appointment for an eye exam as I needed contact lenses and glasses and was way overdue for an exam. The price for the exam was $65 which seemed reasonable compared with $125 at an place closer to my apartment. I showed up for the first appointment and while Kim, the receptionist, was nice enough, she claimed she had left me a message saying my appointment was delayed and I wouldn't be seen for another 3 hours. I don't drive (am disabled after a broken neck and multiple TBI's) so I didn't really have a choice; I opted to wait the 3 hours till the doctor would see me. This was the first time I've ever had a contact lens fitting where the doctor used his own, unwashed hands to put the contacts in my eyes. A week or so later, during this trial period of testing the lenses, I developed a discharge from my right eye and the lens itself was likely defective as it kept popping out of my eye. I called to make another appointment and explained the issue with the lens popping out. The doctor and his son (I'm guessing they are related somehow) didn't seem too happy to give me another pair of lenses to try out. It's like jeeze, you guys aren't paying for the lenses, what's the beef? Oh and then I was shamed for having Medicaid. They apparently saw me as some kind of "free loader" and treated me rudely. My case worker was with me for the second appointment and we both looked at each other like is this really happening? Are we really being treated like this? The doctor made a particularly rude comment to my case worker and then plainly ignored her when she asked him a question. He muttered some off color joke under his breath - it was super uncomfortable. The really fun part was when I went to choose a pair of glasses from the Medicaid section of available frames. I prefer to have larger lenses/frames as they help me see much better. I picked out the biggest frames in the Medicaid selection and boy, the man who "helped" me was not pleased at all. Again, these are glasses for me, not this dude. Why was he so upset I chose glasses which were covered by Medicaid and available in the section of their store FOR MEDICAID GLASSES. This guy kept telling me, or trying to tell me, there was no way they could put lenses in the frames I had chosen, and seemed appalled overall by my selection and persistence. He then tried to charge me an additional $40 bucks (talked down from his original pitch of $60) to put lenses in the frames. Dude, the glasses are covered by Medicaid, you can't charge people for glasses that are covered by this plan. Ugh. When I went back for the last time to get the new trial lenses and get a copy of my prescription, the Medicaid nazi was again seemingly appalled by my presence. How dare I have an eye exam, a trial pair of lenses and a pair of glasses covered by Medicaid? When I asked for a copy of my prescription, he struggled to use the printer/copier, I assume it hadn't been used for a long time and/or the guy just didn't know what he was doing or how to operate the machine. He begrudgingly gave me my prescription, though of course the doctor failed to indicate which eye had whatever number the prescription is. Really not looking forward to calling for clarification but oh well, looks like I'll have to. I obviously won't be going back to Shalmar for further eye exams, and can't recommend this place to others. It's unfortunate as they do have a nice selection of eyewear but meh, you can find great glasses elsewhere and be treated with respect, regardless of what insurance you have. One and only star goes to Kim, for at least attempting to be pleasant. I can't imagine having to work in such a small space with that doctor and his rude son. She's probably seen a lot. read more

i came in here two weeks ago for an emergency eyeglass repair of my only pair. they had broken on the arm joint from wear and tear on the joint. anyway this guy says he doesn't do repairs and doesnt know anyone who can do them because it's "a liability". fine whatever. i take them home and tape them and look like a lunatic until my new ones come in. which they did! they came in today but they were too large and sliding off my face. again, i took them here and the guy tells me they dont do adjustments or fittings (?!) because they're "a liability". again he doesn't know anyone who does them. i wound up going up the block literally 2 minutes away to OPTX who did them for me no charge after having me sign a waver. the moral of this story is that if you want any service relating to eye glasses don't come here. but if you like wasting gas you can drive to their parking lot and sit there and get the same experience as being a customer. anyway, to hell with this place read more

Walked in to get new glasses but we also needed a vision examination. We walked in around noon on a Wednesday afternoon and they were seeing one other patient. We were promptly greeted and checked in. Within a few moments we were being seen and examined. They do not use the "puff test" here to test for glaucoma. I remember this test because I am a doctor and while in medical school I did an elective rotation in ophthalmology and the puff test was the most hated test we performed. Both optometrists were very professional, helped us pick out the correct glasses and were had us in and out all within the hour. I'm very happy we decided to try Shalmar out, I would highly recommend it. read more

I had an appointment but had to leave after being talked to in a rude and condescending manner by the optometrist. He appeared to need to be disrespectful for absolutely no reason. I took both insurances and went to North Providence. I received a great exam in a very respectful way and purchased beautiful glasses. Very glad I had the confidence to reject such mistreatment. read more

Wish there were more businesses like this around. I went in on a whim because the screw feel out of my glasses. The owners where so helpful and kind. Fixed them in a few minutes and didn't even charge me. I looked around while I was waiting they have a beautiful selection of designer glasses from fendi to Gucci and everything in between. I will definitely be back for a new pair. Thank you again what a great experience highly recommend read more

Walked in to browse glasses and inquire about an exam. They were able to get me in right away with no waiting. I had my exam and picked a new pair of glasses from a great selection. My glasses were ready in 2 days. Very happy with selection and overall customer service. read more

This used to be my eye doctor i have been with them for a few years and had no issues but now is just my eye optics a few years ago my eye Dr prescribe my transitions to me because i told him about my eye getting distracted by sunlight so he showed me different samples of transitions and how darker they get when my glasses came in I was happy and confident with my decision my glasses get very dark in the sun and up till today I still have them and another thing they would help you make the write decisions for your eye problems. I stop coming because bus 19 stop running. The eye doctor has good customer service and very helpful and detailed oriented about their glasses and transitions. They have a small selection of frames to choose from if you don't find what your looking for they would order it for you or if you find a frame that another eye, optic store have but can't order it or they don't have it in that inparticular style or color Dr Shalmar would order it for you with no hassle. Anyone looking for darker transition this is the store to find them. read more