My PCP is located here. The convenience of both the hours and the patient portal & quick response…read moretime is fantastic. I have been a patient for several years. Sometimes waits can be long, but primary care in RI is scarce. It's also a one stop shop. Lots of specialists located in the same building. Additionally, there is east side clinical and RIMI located there as well. Off street parking, and located conveniently on Atwood ave.

Care team doesn't really care if you have prescriptions on time. I was advised my script would be…read morecalled in when needed for my vacation. I called twice to confirm and it was filled after I was already out of town. Cancelling my next appointment and will find a different doctor.

My friend needed urgent care during the last hour before closing, and the care was exceptional. The…read morephysician assistant, Mark Gavuin, and the nurse, Jen, were professional, gracious, and took the time to answer all of our questions. When things became a bit more complicated, they truly went above and beyond. The facility itself is very clean and new. Out of respect for privacy, I won't share details, but I highly recommend this urgent care team.

After putting off a doctor's visit, assuming my symptoms were just a cold or allergies, I finally…read morewent in to be seen. From check-in to X-ray and discharge on a busy Friday night, the entire process took less than an hour. The staff were warm, attentive, and thoughtful, making the experience smooth and reassuring.

I was informed by my new employer that I needed a drug screen prior to starting my new position…read more The closest Quest location to me was Atmed Occ Med @ Atmed UC located on Atwood Ave, Ste 122 in Johnston, RI. Usually, I've been to stand-alone Quest locations but this was inside Atmed Urgent Care. It was easy to locate and there are plenty of parking spots. I went into the building and found Suite 122, there are plenty of signs in the building. I wrote my name down on the sign-in sheet and took a seat in the waiting room. A few minutes later, my name was called and I spoke with a woman. I gave her the QPassport my new employer provided and she brought me to the back. The whole process was seamless.

They were supposed to be open until 9pm last night, got there at 730 and the door said it was…read moreclosing at 8. Why are we locking doors at 730? This place has inconsistent hours, so I can't even tell how staff or doctors are. Don't waste your time coming here!

Takes forever to get your report. Even docotors are…read morediscussed with the time delay. Patients are waiting for medical issues to be diagnosed, so treatment can be may begin.

Went to get an Cat Scan early in the morning... They were…read moresupposed to be open at 7am, but when I got to the door, all the lights were out. I walked in and asked if they were open, someone then came out and greeted me. Good thing is they have free parking right in front of the building which is very convenient. The staff that checked me in did not seem very friendly nor customer focused....I really felt like a Number....not a patient needing care. The actual CAT SCAN was quick and easy.

Better run then public hospitals. They are organized and things run on time. They also better…read moreunderstand the illness's combat veterans will have.

We came in here today to possibly sign up my husband for benefits. He has a Vietnam veteran has…read morehearing issues, etc. they were very nice to say downstairs. We met with a lady. We still have an appointment but we didn't know that because our friend suggested we just come down and then what happened was she filled out all the paperwork and stuff for us so that we were able to apply right away and not have to wait. You should hear something soon but she was just amazing. I believe her name was Liz, but she was just out of this world. She was in the VBA office in the basement, but that did not take away from her ability to do things and to get stuff moving in the right direction for him. Looking forward to hearing back from them.

I am a patient of Dr Ringel. I find her very caring, very knowledgeable and professional. I don't…read morefeel rushed, she takes time to answer my questions so that I understand. she is everything I'm looking for in a primary care physician. The office staff has always been helpful in assisting me when checking in or on the phone. It's been a pleasure in every way.

Like others have expressed the Brown clinicians are for the most part good. The problem is with…read morecorporate. It's being run as a business instead of a profession. You can expect long waits for appointments, and lack of call backs concerning test results. You can NOT call your DR. directly. You have to go through an answering service that doesn't work very well. Getting a referral is like pulling teeth. Many times you will not be able to see an MD. They like to put you with a nurse practitioner or a physicians assistant (PA). Obviously it costs them less to do that.

In a time where the whole world is suffering through a pandemic, it's always comforting to know…read morethat there is some place you can to and know you will get the best care possible. And that place just happens to be Roger Williams Medical Center. After literally being thrown out of Kent Hospital the night before where I had taken my son for help with Covid, I was at my wits end trying to find another facility to help my son. His oxygen level had dropped to 83 and I was sure he wasn't going to get better. I had checked Miriam, RI Hospital , Fatima and they were all filled. I was not going back to Kent, ( where I have always gone for the last 40 yrs), and started scouting the internet for other options. We found that Roger Williams Medical Center had beds so we headed right there. When we arrived, the nurses immediately took my son in and assessed his situation. They told us that they were admitting him as his oxygen level had significantly dropped to a dangerous level. Within less then 24 hrs, his Doctor, Dr Raimondo, told us that my son had a very bad case of Covid and he had so many Covid crystals in his lungs that he wasn't sure if he would make it! Upon hearing the news, my husband and I were devastated! My son had been informed of his prognosis 4 days later. He was scared! We were scared! I spoke to the nurses, many who were sick with Covid themselves but still came to work, and they assured us he was getting the best care possible. My son decided after a week and not knowing what would happen to him, he just wanted to be home with us and his doggies. We thanked the nurses and his doctor for their exceptional care, which we felt he would not have gotten anywhere else. Update: my son survived this ordeal remarkably. When he went for his first checkup, all the Covid crystals were gone! Dr Raimondo called my son his miracle child! Thank you Dr Raimondo and the entire medical staff at Roger Williams Medical Center!

Son had surgery admitted twice called after hours stoll waiting for on call 3 hrs son is in pain…read more 3 hours waiting for a call back just terrible Went in for apendix turning into a nightmare

I had to have throat surgery. I was very apprehensive. However,the care I received was absolutely…read moreexcellent-from beginning to the end! The nurses,surgeon and everyone in-between were awesome. I highly recommend this medical facility!!

Suite C, 2nd Floor Miriam Hospital The Fain Building…read more First of all,this is a teaching facility for student doctors doing their residency and as such, you need to really keep an eye on everything surrounding your care, your medical history, your medication history, be sure to read all of the doctor's notes after your visits to make sure everything is correct because more often than not these doctors in training make things up that have no bearing on your life or condition. I have caught them listing false information in my medical history alleging that I suffer from mental health issues that my psychiatrist never diagnosed me to have and she should know being a trained specialist in her field. They add information on their notes that doesn't apply to you and mention medications that you are not taking which prove one thing ... they are not listening to patients and writing falsified information on your permanent records and when you ask them to correct it, they tell you that you have to go to the records department and request modification of those notes which takes months because as I was told by the Manager of the records department, there are thousands of patients with the wrong information in their files ... a class action lawsuit should be filed against this hospital to force them to do things correctly. I recently (July 7, 2023) had an appointment with Dr Chirag Mehta at Suite C, I met with him for two reasons, my blood work results for my Cholesterol/Triglycerides were elevated an cause concern with Type 2 Diabetes. I asked about being put on Ozempic, I wasn't. Here's the concerning part, Mehta's notes mentioned mental health issues that I have had years ago and am no longer being treated for, he listed a medication that I haven't been on in over 5 years, and he wrote about things that weren't even discussed in the office, I recorded the entire conversation. I wrote an email to Christine Duffy, the head doctor who's license runs and covers all doctors working in this section of Miriam Hospital. I explained my concerns about what he put in his notes and that none of it applies to me, she referred me to contact the records department to remove the wrong information. I mentioned to her and gave her the information needed to give her access to my medical records and test results. I explained that I am type 2 Diabetes and that I asked Mehta to put me on Ozempic. Christine Duffy contacted Chirag Mehta who examined me on July 7th, this is what he told her ... Mehta told Christine Duffy that I don't qualify to be on Ozempic because I am not currently taking a Statin for my cholesterol and triglycerides. I told Christine Duffy that I am and have been taking Atorvastatin 40mg for the last 6 months and that Atorvastatin is a High Intensity Statin and is listed in my current medications in my records. Duffy is telling me to discuss this with Mehta and I told her that I will be consulting with an attorney to file a lawsuit against Suite C, her and Mehta for failure to properly care for me,failure to provide proper treatment and other issues. Please be advised that the people who are in charge of Suite C and who work under the direction of Christine Duffy are putting your health and lives in jeopardy, I have all the evidence needed to back this up. Do yourself a favor, check your records, all doctor's notes and make sure that you are being given the correct medication so that they don't cause your life to be shortened by their careless behavior.

My son was diagnosed at RI Hospital with ALS on Thursday. My family wants to thank Travis a nurse…read moreon the 7th floor. He has a lot of compassion at this most devastating time.

If you don't love your loved ones and don't care if they die due to neglect, then send them to…read moreRhode Island Hospital. Otherwise I would advise you to take your loved ones anywhere else. I can't believe the experience we have had with the staff at Rhode Island Hospital. Very disturbing and disappointing. They almost killed my mother three times due to neglect and each time they had to put her on a ventilator. We will never ever go back to this hospital in fact we didn't want to go there in the first place but the ambulance driver refused to take her anywhere else. We are very displeased with the care our loved one has received

The actual services provided seem fine, decent people good enough healthcare. But it stops there…read more The billing system is a failure. As much as we all need to be happy and healthy, our credit scores are also important. This medical care's billing system is a failure. When calling to ask them about it, they admit it has been "down" for an extreme length of time. You receive a bill that asks you to go to an online portal. The "paper" bill says one thing the online portal says exactly the opposite, often showing zero balance due. At the end of the day, yes the healthcare is more important, but the credit score jeopardy for not having accurate billing and potentially missing a payment creating credit issue is not worth not going to this establishment again.