I recently moved to the area, and in the process I broke my favorite pair of LA Eyeworks frames! Jed recognized the frame immediately, and also knew the person who sold them to me in NYC by name. He was friendly, professional, efficient. Definitely recommend if you're looking for unique styles and great service. read more

This place is just amazing and I will return time and again when I need eyewear or adjustments to my glasses. The quality is superb and the service is second to none! The shop is beautiful- very modern, very tidy, ever so tasteful and the selection is vast! Garrett and Max helped me and were excellent! Clearly Garrett absolutely loves what he does. Buying glasses has, for me, always been torture. I have a very thin face and really struggle finding anything small enough. And I like very plain, very subtle, very classic frames. When I explained this, these two gentlemen culled their collections and provided me with close to a dozen choices. I was flabbergasted! And once I tried them all, I still found I had several choices - any of which I would have been pleased with. They were extremely helpful, kind, polite and really funny as well, and I thoroughly enjoyed the experience. The price is not cheap, but I believe you get what you pay for. When I received a text letting me know my glasses were ready, I arrived fully anticipating several adjustments. Max got the glasses and I put them on- perfection! Not a single adjustment was necessary! And the lenses are incredible. The crispness of my vision is almost beyond description! This is a wonderful eyewear boutique! Go there! For me, this was the most pleasant experience buying glasses I have ever had! Kudos to both Garrett and Max for being just outstanding! Thank you for a wonderful experience. You two are awesome! read more

Wow. I stopped by to purchase a microfiber cloth to clean my glasses and they gave me two free cleaning cloths AND cleaning solution NO CHARGE! I'm definitely coming here for my checkup. Old school, classy service isn't dead! Garrett is a true gentleman! read more

If I could give 10 stars, I would for the exceptional service and stunning glasses that I received at Opt Eyewear! I had the most awesome shopping and purchasing experience at this chic, modern boutique of artful eyewear. Garrett is a consummate fashion and sales consultant--kind, creative, and generous--and I feel as if I've found my go-to eyewear shop and person for all of my future needs. read more

I called inquiring a tightening/fitting of my sunglasses and spoke with Garrett. When I arrived, he was just as friendly and welcoming as he was over the phone. He fixed my glasses in no time and I was on my way. The boutique was clean, modern and well designed. I HIGHLY recommend Opt for any eyewear assistance! Thank you Garrett! read more

This place is wonderful! It's the best boutiques I've visited on the east coast. I will definitely drive from Boston to purchase my next pair of glasses. read more

I stopped at Opt today to window shop for some new eyeglass frames. The owners Jed and Jessica are uber friendly and helpful. There is no sales pressure and they have lots of high quality and rather unique frames in their collection. I am super picky and found three really great OPTions for my next eyeglass purchase. An overall pleasant find on my stroll through Wayland Square today! read more

Opt Eyewear is FANTASTIC! Truly a lovely shopping experience from beginning to end - if more stores were like this I would rarely ever shop online. Garrett is simply the BEST. He welcomed me to the shop, asked what I was looking for in a pair of sunglasses and started pulling options. All the options were wonderful and ranged in price from moderate to splurge to major splurge. Garrett was fun, honest and extremely knowledgeable. He gave great advice, offered his opinion when asked and then sat back and let me make the decision - pressure-free. I went with a major splurge pair and have never felt better about spending a stupid amount of money - I hope Garrett works on commission! I came in a few weeks later as the glasses had a slight wobble and Garrett fixed them on the spot and gave them the deep clean. If we want neighborhoods to not be filled with chains manned by drones serving the same things then we have to patronize small businesses that carry exceptional products and staffed by passionate and knowledgeable individuals. Opt is one such place. Please shop here for all your glasses and sunglass needs! read more

My dad broke his glasses and it took them 5min to fix it. Wow, really quick and profession. I highly recommend!!!!

Great help. We needed an adjustment to sunglasses we purchased elsewhere. They were very helpful and professional and gave great advice. We will be coming back when our daughter needs her next glasses! read more

I came in today with a friend who was looking to buy a pair of sunglasses. The shop looked lovely as does the merchandise although we didn't spend enough time looking as we chose to leave due to the dismissive and condescending attitude from the female sales clerk. When we were directed to the sale table we became excited as we thought there might be something there in our price range. After perusing the table we noticed there were no prices on the merchandise. I asked the sales clerk how I could find out the prices and she said "well... you ask me and then I tell you." Both my friend and I felt the comment was rude. I noticed that other reviewers have had similar experiences with whom I suspect is the same clerk. I suggest this business retrain this particular sales person on how to work with the public so that future sales are not lost. read more

The nose piece on one of my favorite pair of glasses broke recently. Having just move to Providence I didn't have an eyeglass store where I had a purchasing history. Walking in off the street I was hoping against hope that I could get them fixed. However, as in the past, I just expected to be told they were unfixable and the only solution was a new pair. To my great surprise the manager kindly said no problem and fixed them in a few minutes. There's no question that I will go to Opt the next time I need glasses. As a bonus I should add that they have the largest selection of cool looking glasses I've ever seen in one store! What a great local find. read more

Great last minute repair-perfect! Very helpful in resolving all my issues as an artist who needs accurate progressives.

In short, Opt is the bee's knees. They took care of me from start-to-finish, and made the entire process of getting my new glasses a joy. Both Jed and Christine helped me select new frames and the three of us had fun doing it. I must have tried on every pair in the shop, but they were patient and full of recommendations. When it came down to two pair, they were honest and extremely helpful. I now have my most favorite pair of glasses I've ever had, and I've been wearing specs since I was 10. There was a bit of a snafu with the first set of lenses, as my optometrist had under-prescribed and forgot to add a note about my 'abnormal' line of sight, for which the optician must accommodate. I brought my glasses and new prescription back to Opt and to Christine the optician, and within a week I had them back, and they're perfect. In fact, I haven't taken them off since I got them, and for a woman who has been lectured about over-wearing my contacts, that's saying something. I highly recommend this boutique for those in search of super-cool specs and excellent customer care. You won't be disappointed! read more

The arm fell off my glasses as I was driving my dogs to a park (I can't see AT ALL without them) so I took a detour to Opt in Wayland Square, which I have driven by a thousand times. They fixed my glasses beautifully on the spot and charged me nothing! The store is so stylish and friendly and they have a great frame selection, will definitely be back! read more

I usually wear my glasses instead of contacts to work so I need a good, solid, fashionable pair. The selection at Opt Eyewear was just what I needed. Yes, they are pricey. However, if you think about something that is going to be on your face that people will notice first (because hopefully they look at your eyes most as you talk) then you should make sure they look good. The salespeople are knowledgeable, pleasant and helpful. I do agree that the phone service should be a bit better- I called at the exact 14 day timeframe I was quoted and found out that they were arriving that day by mail. The sales team is very sharp, though, taking down all of your info on Ipads and e-mailing you your receipt. They have a lot of good glass options for decreasing the thickness, refraction, glare, etc. that I hadn't come across in most stores. I would strongly recommend them as a good place to check out for a solid, sexy pair of glasses. read more

Our family spends a lot of time outdoors, especially on our boat in the summer, and i wanted to get my husband an amazing pair of sunglasses for our anniversary. I didn't know much about them, but had been referred to OPT. The staff was informative, fun, and incredibly patient, helping me try on numerous pairs of glasses and flipping through page after page of catalogs. I even went outside with a few pair after narrowing down the selection, and was amazed by the quality of the lenses. The glare was gone, but the sky was still bright, and the clouds looked incredible. In the end, I selected the perfect pair. My husband LOVES the glasses, although I have been tempted to "borrow" them on a few occasions. I will definitely be going back to get a pair for myself! read more

Love this place!! The glasses are beautiful and the service is second to none. They have a multitude of frames you cannot find any where locally. And then on the plus side you get to support a locally owned business. read more

This is a wonderful optical shop; I would recommend them to anyone I know! They carry styles you can't find at other locations in Providence. It isn't just funky frames either - they have some nice classic styles as well so there is something for everyone. We all have that friend or family member who wants the polar opposite of what we do when shopping; haha! The staff is friendly and the shop itself is really nice. You can help yourself to trying on frames on display or ask for help; they don't pressure you or hover over you like you find at mall shops. read more

I go to the bakery next door and finally stopped in. I had a few minutes between appointments and stopped in this cute eye boutique. Although I didn't purchase I will definitely return for some summer shades. I loved the selections and wasn't made to feel bad because I notified the shop assistant that I was only browsing and not making a purchase. Great selections and you can pull and park! read more

I stopped into Opt on this sunny afternoon with my Prada sunglasses. (Truth be told they were a terrific find from a shopping excursion at TJ's!) I threw them in the bottom of my purse and they emerged missing both of the plastic nose pieces, leaving them unwearable. The gentleman at Opt took a quick look and was happy to help with the simple repair and about five minutes later I was out the door with my like new glasses. He refused payment and said a to go enjoy the sunshine. I'm most impressed with the impeccable customer service. And they had a nice selection of frames which I browsed during my short wait. read more

OPT have a great selection of styles, many of them designer glasses. On the pricey side, but for an item I'm going to wear for many years, I don't find it overpriced. I love the look of the store, too. There is no fitting service in house, so customers need to bring their own prescription. The service during my first visit in the store was pretty good, I was shown lots of different frames and got lots of attention. I went to see a doctor and came back about a month later to order the frame I had chosen the last time (actually frameless, for which there are numerous colors and lens shapes). The service unfortunately didn't hold up quite so well through the process of ordering my glasses. On my second visit I found a lens shape I liked but wanted to see the shapes that are available but were not on display before ordering. I was told twice that there were many other shapes, but never actually shown the selection. Then the owner was called away to the phone, and after waiting a while I ended up just taking the shape that was on display. Face-to-face service was impeccable during the ordering process and when I came back later to pick up the glasses. However, I had been told it would take x days (I think it was 10) for the order but usually went a lot faster. I gave my phone no. to be called when the frame arrived. After 10 days I checked the receipt, and it actually said 10 _business_ days, which makes it quite a bit longer. After those were over I waited another week before calling the store. I was told the glasses had actually been damaged in production and had to be redone, but they would arrive "today or tomorrow". I finally got a call back yet another day later. The optician apologized about the wait etc., and it was overall not a bad experience, plus I LOVE the glasses - but I feel for an item at this price level I can expect a little more attention to detail and more up-to-date info on the order status, especially given that I had to pay the full price in advance and that the store clearly was informed about the delay. I would probably go back because the glasses are so great, but the service has room to improve. read more

The optician was friendly and professional, her name was Brandi. I felt valued even though it was my first time in. This is a great option when you are just browsing to really get a good idea of what looks good on you. read more

Love, love, LOVE this store. Great selection and awesome staff! I won't buy my glasses or sunglasses anywhere else. High end glasses reasonably priced. I can bring my glasses in anytime for minor adjustments from daily wear and tear. Check it out soon you'll be glad you did. read more

This place is great. Brandy is a fabulous salesperson. Low pressure but super helpful. So excited to purchase my first pair from there. Great options and funky designs. This is not Lens Crafters with their boring selection. read more

I came here to adjust glasses that I had bought online. I wasn't sure how the experience would be considering I wasn't really a customer, but they were wonderful! The man was super helpful and very polite. I am very impressed with the service and the niceness of people! read more

So many pairs to choose from I was forced to buy multiple. If I must wear glasses they must be great. Opt has a great funky, chic selection that you will not find elsewhere. I could not decide between 2 styles so I got both then figured I needed sunglasses also, such fun! They are a wee bit more expensive than the chains but it is worth it to support local small business, get great service and not look like everyone else. I have gotten so many compliments and total strangers stopping to give positive affirmations. Recommend for sure! read more

I went to Opt to support local business. It started off fine , with me leaving ordering 2 pairs of glasses. When they told me the price , I realized I paid double what I generally pay but again I thought , support local business. Well, let's just say things go down as soon as they get your money. The women who deals with customer service after that is rude, pretentious and condescending. I had a voice mail with her on it telling one thing and she acted as if it was my fault I showed up when she told me to. Finally when my second pair of glasses came in she said sorry about the confusion. Then said if you need anything else please come back. That will happen,...never!! If your going to be a boutique and want local business then be nice! read more

Great customer service! Kai was extremely helpful and honest about which frames worked and didn't work with my face and coloring. I received my glasses really quickly and love them. I highly recommend Opt. read more

A belated review to thank a lovely, stylish local business who helped me: I've not actually had glasses (yet, anyway, but will seriously look when next I need 'em) from these folks, but many of my friends have sworn by them for years. ANYway, a couple of weeks ago, my good polarized Ray-Ban aviators got twisted in my pocket (UGH!) and one of the lenses popped out...now, they're glass and the things ain't cheap...so I wasn't going to futz with them myself...so thought, "Hey, I'll take them over to that cool optical boutique near Wayland Square and gladly pay them to fix them!" Well, I walked in, and the very gracious and elegant lady behind the desk was welcoming and said "of course I can fix that" - which she proceeded to do in a matter of a couple of minutes, good as new. I reached for my wallet and said "What do I owe you?" and she just waved me off and said "Free of charge, with a warm smile." Made my day, so this is the very LEAST I can do! So: if you live in Providence and need glasses, please support this excellent local business!! And many thanks, again, to the kind lady on duty! read more

What a genuinely wonderful place this is! I walked in with a broken and crooked pair of glasses, and the wonderful staff here fixed them for me free of charge. I came back with a different pair that needed to be adjusted, and they fixed them beautifully again. No matter how much I insisted, they would not let me even give them a tip. I will be coming back here to purchase a pair of sunglasses in the future, if only to reward them for incredible customer service. They also have an amazing selection of frames on display. There isn't a better place for vision and glasses care anywhere near College Hill. read more

I got frames there almost a year ago, and I get compliments on them constantly. The salespeople were so helpful, knowledgable, and professional on each visit. I think I went there three times to try on frames before I settled on a pair I really liked, and they greeted me warmly each time, and once they even cleaned and tightened my old frames as I browsed. I really felt like I was in good hands, and I love looking well put together as soon as I put on my glasses! read more

Finally after years of searching for the perfect eye glasses and professionals who actually knew what they we doing, I am happy to report I have found them. I must say that everyone at Opt Eyewear was extremely friendly and helpful, especially Garrett the licensed optician. He took the time I needed to be properly fitted. I have a difficult prescription and have never been completely satisfied in the past with my eye glasses. My new frames and lenses fit perfectly and my vision has never been as clear and sharp in my life!!!! Thank you Garrett and all the staff at Opt Eyewear. Dorothy read more

Opt Eyewear has an amazing frame selection! Brandy was very helpful assisting me in choosing the best frames for me, which was a pretty tough job. I can't wait to pick up my new glasses. read more