Had LASIK Surgery here last Thursday. Fantastic all around. Staff is very friendly and…read moreknowledgeable. The procedure was quick and painless and the post op has been great no issues. My vision is Perfect. Thank you

Went to TLC after my son inspired me and they were great through the whole process and follow up…read morevisits! Highly Recommended!

Folks, do your research before going to this place. I wish I had. This business is not BBB…read moreaccredited and it's not surprising why after my experience with them and after reading the BBB complaints. I had a disappointing and truly weird experience with this LASIK provider. The staff used high-pressure sales tactics, pushed a credit card I wasn't comfortable with, were wildly disorganized, and were unclear about scheduling and payment plans. The day of my surgery, they claimed I needed another eye exam--despite already having one during my initial consultation. They got me confused with another patient and the woman who worked there seemed like she was confused about everything happening around her. Wasn't feeling super confident at this point but I was already there and prepped. A minute before my surgery they suddenly decided I was no longer a LASIK candidate because of some major issue with my eye they doesn't seem to exist according my actual eye doctor and they didn't appear to see during my eye exam during the consultation. Weird? They recommended a different more expensive procedure instead. That was the final straw. I walked out and requested a refund for the deposit I already provided them. The overall experience was disorganized and sales-driven rather than patient-focused. I'm glad all of that happened actually because I didn't bother to look them up on BBB until after all this happened. Had I seen the BBB complaints before hand I would never have proceeded on the first place.

2 months out and already have to go back to prescription glasses for reading and night driving. I…read morehave headaches all the time now that I did not have before and I am now afraid of night driving. I would not recommend having this procedure. This was one of my big mistakes. The Lasik Institute was very clean and the people were very nice. I called and have not received a return telephone call in regards to my concerns.

I've been a patient here for years, and have fond memories of Dr Waldorf and his warm & humorous…read morepersonality. Dr Hamel is also very personable and friendly. The front desk staff have varied over the years, and sadly, the last batch appears to have been misplaced: They collectively (and individually) have the personality and dispassionate guest-relations skills of stereotypical DMV workers. No more warm, smiling genuine greetings upon entering the office :( It seems like since they remodeled the office, the friendly front desk staff disappeared. I've tried to engage in a warm connection with this new batch of grumpy greeters, but got the bored look of a gen z (or is it y? I dunno...) looking at 'this smiling old lady' who wants to make friends? I wouldn't be surprised if they rolled their eyes at me once I turned my back. I recommend mixing it up and also hiring mature font desk folks who've lived and seen a little life, who understand and appreciate the customer service includes exuding warmth & compassion and a true interest in the patients who spend their money there. I would not encourage anyone to purchase their glasses at this establishment, because the staff is seemingly not trained in sizing frames to the face. They don't appear to know how progressive lenses need to be fitted to the eyes/face, and they are definitely not skilled at adjusting the newly arrived pair of glasses to the ears and nose - I know because all three of them made the attempt and did NOT give me glasses that function the way they should. I have to use my hands to lift my glasses up so I can see things on my laptop. Sadly, It felt like once they receive payment, there's not much incentive to provide a functioning product? Hundreds of dollars down the drain.... During my short time in the room with the Doc, I mentioned the problem with my glasses, but just got a disinterested 'Hum' in response... She was already on to other things....

We have been seeing Dr. Carol Hamel for a couple of decades. Her office has moved, staff have…read morechanged and office hours varied over the years, but Dr. Hamel is always her delightful self. She really knows her profession from what contact lenses are available in what increments to educating clients on eye care. Although Dr. Waldorf is no longer offering appointments the business continues to grow and I am delighted to see the office will be undergoing a bit of remodeling shortly. This will allow a greater offering of eye wear and a nicer waiting area. Look forward to seeing the new space at our next visit.

It has been almost 3 weeks since my LASIK procedure and I am in awe of my new eyes! I was very…read morenervous going into it, but looking back I had nothing to worry about! From the initial consultation, the staff were friendly, patient and understanding of my nerves. On the day of my surgery, Dr. Giles was great and made me feel comfortable the entire time. The procedure took less than 20 minutes and was painless. After the procedure I experienced very little discomfort and after a few days, any discomfort I did have completely went away. I experienced dry eyes for the first week, but since then that has also gone away. Being able to see is the greatest gift and I am beyond grateful to TLC for giving me the gift of eyesight. If you are nervous to get LASIK, know that I was too, but wish I hadn't been so nervous because in the end I had such a positive experience.

I am grateful and incredibly happy with my TLC-Laser Eye Center experience. They were extremely…read moreprofessional and attentive. They performed preliminary exams to diagnose the possibility of surgery. After that, they scheduled the surgery date and, finally, on the day of surgery, they assisted me throughout the procedures and, most importantly, always kept me calm and confident about the surgery. The rest was just personal nerves, a fact beyond their control or mine. However, everything went wonderfully well and according to their plan. I am truly grateful for their professionalism and passion for the work they do. Congratulations to the entire team, especially Dr. Christina La, Brandy, the doctor who performed the surgery, and the friendly lady who performed the initial exams. "I'm sorry I didn't write your name, but you know who you are." Congratulations to the entire team! Excellent work and keep loving what you do. You are the best.

My husband Raymond was seen by Dr. Clyde Hayworth for the first time today. He will be needing…read morecataract surgery. I can not tell you how pleased we were with Dr Clyde and Sharon his assistant. He was thorough, clear, concise and most of all he had a amazing calming personality. Sharon was also amazing. What a team, we have found our new eye professionals her at Koch.

I had my lasik surgery April 2025 and I had the best experience possible. Dr. Sayegh and his team…read moreis exceptional. I was very nervous and Dr. Sayegh and his team assured me everything was going to be fine. From my consultation with Rita who is simply the sweetest person to deal with when you are extremely nervous. Once in the procedure there is a tech that literally sits on the side of you just for comfort. I could not have done it without her Jenn is amazing along with everyone else I have had to take care of me at Koch. I was extremely nervous cancelled 2 consultations in the past years I finally went and did and and so glad I did. I can't say enough about Dr. Sayegh and his amazing team at Koch. Everyone has gone above and beyond to make me feel comfortable for my surgery and it was totally PAINLESS during the surgery and after NO PAIN. Thank you again Dr. Sayegh and your team I can't say enough good things about them!!

Excellent experience here. Other than a few short wait times while I was picking out glasses…read morebecause they were very busy, the Dr and staff were very kind and helpful. The assistant manager in particular was very nice and gave me a lot of advice about my glasses from picking out the new ones to sending my old ones out for remaking. She even gave me a discount on the frames for pretty much no reason other than that my insurance didn't cover them until next year. Wish I'd caught her name so I could give her more credit for that. Very much appreciated and I will definitely be coming back.

For a simple rescheduling issue, I can't be helped until a certain person in the office returns…read more This was the same thing that happened when I tried to get my contacts and had to wait for her to place the order? I don't get it. Why is the office staff not trained well enough to handle a simple rescheduling issue? When I dealt with my contact issues, I had to wait for a call back and it took 2 days! I had to keep calling and asking for an update. I really do like the place and my last exam, Dr. H was so nice and helpful. I just think service needs to be worked on.

For some time I have had problem with my right eye. I could not see it was like a gray vail over my…read moreeye. Made my appointment I'm very glad I did. Dr. Keamy gave me her professional advice and a plan. I'm Very Glad I chose her for this procedure. I was not nervous her whole office and the hospital were amazing the procedure last a few moments about 15-20 minutes. Had a follow up the next morning my vision was 20/35 a month later 20/20 after doing the one eye it was decided the left Eye was good and did not require surgery as initially thought. Fantastic news for me. My friends all knew how blind I was. Night time driving was like seeing UFOs flying by bright light. Now it's like 4k ultra. So Yes I would highly recommend Dr. Keamy and her office. She has changed my life. She gave me back my vision. Thank you Dr. Keamy

Dr. Keamy is awesome! She has been treating my very stubborn dry eye for years. She has the latest…read moretreatments at her fingertips and advises me accordingly. Although dry eye is a chronic problem--at least mine is--Dr. Keamy's dedication keeps it at bay.

In the interests of full disclosure, I've had the pleasure of knowing Dr. Paul Botelho personally,…read moreso when it came time for cataract surgery last year, he was the natural choice. Lest you think it's only due to personal relationship, Paul is also an instructor at Brown. Who better to perform eye surgery? That said, the overall experience was very positive, from scheduling to the exam process, then surgery, then billing question follow up. The actual surgery is done in batches, almost assembly-line styler. That may sound negative, but the staff was very attentive to all patients' personal needs and kept the process extremely organized so my mind was at ease knowing I was in good hands. Kudos to all the staff for a job well done! This office is highly recommended.

I have been looking for a good eye doctor for some time now. After visiting a few (and regretting…read moreit) I decided to give Advanced Eye Centers a call. I used to see one of the founding doctors years ago when I was young, as I've had eye issues all of my life. It was easy to schedule my appointment as I was still in their system after what had to be 8 or 12 years! They went over my insurance with me and explained what I'd be expected to pay at my first visit. I was able to get an appointment scheduled about two weeks out, but that was partly because my own work schedule is busy! I arrived about 10 minutes early and completed some simple paperwork. I was the only one in the waiting room and right on time was greeted by Dr. Michaud, an OD at the practice. My exam was thorough but quick, which was really great as I was in and out in about 30 minutes. I was able to get a pair of contacts in my new prescription to wear home and ordered a few months worth to be delivered to my house - super convenient. Check out was simple and easy. They do have an optical shop on premises which is convenient, but I chose to keep my old frames and they do charge a fee on top of the lense replacement charge if you aren't purchasing new ones through them. I elected to shop around for prices, so I didn't spend too much time in the shop. The doctor and staff were friendly and helpful and the practice was very clean. I had a great experience and will continue to visit them in the future.

I love, love love Dr. Fargnoli. I went in because I've been having vertigo issues and my PCP wanted…read moreto have my eyes checked. Dr. Fargnoli was very interested in what I had to say about my vertigo and the visual disturbances I've been having. He's incredibly easy to talk to about just about anything. His staff is also incredibly nice. I got stuck in traffic one day and ended up an hour late. They weren't annoyed or anything and squeezed me right in. The office is pretty much an all-in-one. Dr. Fargnoli is also a Lasik eye surgeon, so you have that, and they also have a pretty big glasses shop. I thought I'd be paying more for glasses because it was a private shop and not LensCrafters, but it turned out to be the same price I would have paid anywhere else (and with a much hipper selection). Dr. Fargnoli didn't push me into glasses, which was nice, he said my vision was pretty good, but if I wanted them for night driving, I could get them. Overall, I'd tell anyone who needs an eye doctor around Providence to go here.

If I could give zero stars I would! Had appointment for 245.... showed up early as this was my…read morefirst time and knew there would be papers to fill out. I overhear the lady next to me who states she's been here since 130p. It's 300 at this point I go back to the receptionist... who is on the phone with another patient and I hear her state to her" oh honey we will reschedule we don't want you sitting here waiting". Gee thanks! Where was my phone call asking to reschedule? So after listening to this phone call and being ignored another office personnel walked by and I asked her if he was behind she said yes 1.5 hrs behind!!! DON'T COME HERE!!! unless you like waiting hours for your appointment!! The worse Drs office I have ever been too!!!