I absolutely love this practice! I can't say enough good about it. My son has seen both Dr. Hamel…read moreand Dr. Waldorf. They are phenomenal with children, and are just good all-around people who show genuine care for their patients. I usually see Dr. Hamel for my contacts and she is a pleasure. She is very positive and informative. There is a good vibe in this office and appointments there are stress-free. This practice is also very good about seeing you if you have an emergency. The reception staff are courteous and friendly. I'd highly recommend them to anyone.

We have been seeing Dr. Carol Hamel for a couple of decades. Her office has moved, staff have…read morechanged and office hours varied over the years, but Dr. Hamel is always her delightful self. She really knows her profession from what contact lenses are available in what increments to educating clients on eye care. Although Dr. Waldorf is no longer offering appointments the business continues to grow and I am delighted to see the office will be undergoing a bit of remodeling shortly. This will allow a greater offering of eye wear and a nicer waiting area. Look forward to seeing the new space at our next visit.

Fast shipping and quick response to any issues. I think pricing is a bit high for the quality but…read morethey do have a large selection. They do a lot of 20-50% off deals

This is my second pair of Foster Grant that when closing them the arm falls off. I spent $30.00…read morebucks twice now and this product, the arm fell off, literally fell apart. After contacting Foster Grant via their Facebook account they told me being I bought their product from Walgreens there is nothing they can do. It's still your product Foster Grant and you should stand behind it. Poor quality product and a poor way to do business with a customer of your product.

Prior to coming here I bounced around many eye drs who didn't really seem to know what they were…read moredoing. They made many careless mistakes and were very disorganized. Finding this office was a blessing. They are sooooo accommodating, organized, the place itself is beautiful and spotless. Dr Howarth is so personable and really takes the time to explain everything and catch up with you. He knows what he is doing and I really trust the care I get from him. I wouldn't go anywhere else this place is the best!

I have to take away 1 star from my previous 5 stars because today was the like 5th appointment in a…read morerow I waited more than 40 mins past my appointment time!

I've been receiving eye care from Vision Associates for years now and have always had a great…read moreexperience with the doctors, opticians, and office staff. During my recent visit there was a bonus: an optician I hadn't worked with before provided me with the best assistance I've ever had selecting my new frames. And we're talking about a lot of opticians and a lot of frames! This young man was able to articulate clearly why certain frames were more flattering so I could make my selection with confidence. Thank you, Yorkie!

Dangerous Communication Breakdown and Failure of Post-Treatment Continuity of Care:…read more I am writing this review to document a severe and dangerous failure in patient care and communication at this practice.My first visit was on a Friday. The next day (Saturday), I experienced eye complications. I called the office on Monday, and the doctor saw me on Wednesday, starting me on an antibiotic treatment. On Thursday, the next afternoon, I developed a new complication same eye, I called to report it and reception said dr would call me back. On Friday, I developed another new complication same eye and called the office, dr will look this over and call me back. Later that day, the complications worsened, and I called again. Coincidentally, my husband had an appointment at this same office that Friday. His optometrist (who initially saw me for my first visit) explicitly told him that she would be in the Greenville office on Saturday and that I could be seen if needed. If that was a mix-up who knows, BUT I did call and leave a message When my symptoms escalated on Saturday. No one responded to my call. My husband drove me directly to the location, only to find the doors locked and the office completely closed. It is now Monday, and this office has still failed to follow up on a patient who called twice in 24 hours (besides the other calls) with worsening symptoms while on antibiotic therapy.Today, I called to request my medical records and eye prescription so I could transfer my care to an office that takes patient safety seriously. When I asked the receptionist about the office's protocol for returning patient phone calls, she stated she "understood my frustration"--despite the fact that I was speaking calmly and factually. After confirming my email address to send the records, she asked me to hold because she was going to try and reach that dr as he was in the office...the call was disconnected. They did not call me back, and my medical records and prescription have still not been emailed to me. Ignoring a patient undergoing active antibiotic treatment who reports worsening, new complications is medical abandonment. Withholding prescriptions and records is unacceptable. I am transferring my care as it is blatantly obvious they do not want or need our business.

Chris is my guy. Without Chris and Steve I would still have only one pair of glasses at a time,…read morebut their knowledge and pricing has me over the top with glasses

Love it here. Chris is Amazing very helpful and knowledgeable! Once you tell him what you like he…read moregoes above and beyond to help you find what you love. I have two Chanel glasses and one Versace sunglasses. They were ready quick and it was a easy pick up.

Walked in signed in and waited for 10 minutes. I was called, gave my insurance card, went to room…read more2, she drew my blood for a PSA check. The clinitions were very friendly and professional. Been going there for a while now too. Always a good experience.

If I could give zero stars I would. My son's labs did NOT get sent to his doctor, again. I called…read moreand left two messages for the lab to call me back, they didn't bother to call me back. So I stopped in to inquire why the labs didn't get sent. They offered NO explanations and said that I had to have my son come in with me with his ID before they could release any information. I understand HIPPA and everything, but they would not even tell me if the labs ever got sent to the doctor. They told me NOTHING and the woman that I dealt with seemed to really get off on her little power trip...how sad. I them asked if they could just send the labs results out again to the doctor: Denied! They said the doctor has to call the "results" line to get the results. So I asked for that number so I could give it to his doctor: Denied! I swear these little b*tches get off on making things as difficult as possible for their customers. This is not the first time I've experienced "attitude" from the women who work there. Terrible people. Terrible place. I will NOT be back to this office ever again. If you want to be treated like you're a piece of crap and that you're "bothering" them to DO THEIR JOB, this is the perfect place to go.

I have been going there for about 30 years. To make a very long story short, I have never had a…read morenegative issue with them.

My optometrist retired so I called Vision Associates to schedule…read morean appointment because it is near my workplace. My appointment was a 9 am this morning. At 9:40 am still waiting in the waiting room and haven't seen the DR yet. Very disrespectful of people's time. I cancelled my appointment and also cancelled my daughter's upcoming appointment. The woman who walked out ahead of me told me she had an 8:30 am appointment and she saw the DR walking in a 9 am! She wasn't very happy either. Note: When I was younger Dr Rowey was the owner of Vision Associates and he was very very timely. Too bad it went down hill.

I was referred to Dr. Haworth from a long time patient of his who said, "He's great, I think you'll…read morereally like him." He was right. I now tell anyone who is looking for an optometrist to go see Dr. Haworth. Not only is he personable and kind, he truely enjoys interacting with his patients. He explains what each test is and what is going on. And his staff are awesome, too. They are all very kind and understanding. When I was 5 minutes late this morning, I apologized and the receptionist responded, "It's saturday morning, don't worry about it!" When she noticed that I hadn't been able to come in to pick up my contacts- an extra pair I had asked for to hold me over til my appointment- she said, "You should have called! We would have mailed them out for you!" Just a great experience, every year. If you need a new eye doctor, look no further!

My husband has been seeing Dr. Haworth for years and suggested that I make an appointment as well…read moreand wow, I am so impressed by his entire office. Dr. Haworth is kind, caring and his team is equally great. While I was waiting to be seen I overheard their staff making phone calls to confirm appointments for upcoming days and they went the extra mile to confirm insurance coverage on their patients behalf so that there were no surprises. They also send text messages reminding people of their appointments, which for an anti-phone person like me is wonderful. Their office is clean, spacious, and welcoming. I am thrilled with my experience there and would highly recommend to anyone who is in the market for a new eye doc. If I could change anything it's that it did take about 2 months to be seen as a new patient, but now that I've been there I can't imagine going anywhere else.