Peak Vision Care

Outstanding customer service. Magnificent selection of frames. Bought a wow pair of prescription…read moresunglasses with Etnia frames from Barcelona. Focal Point was also great about reusing some older frames I loved for reading glasses and distance glasses. Fast service and not an iota of high pressure. I highly recommend Focal Point, a great family owned business.

This is a wonderful place. Neil was helpful, kind and knowledgeable and listened carefully and…read morerespectfully to all my questions. He explained many things to me about the glasses prescription, and gave me a referral when I requested that. He made the glasses while I waited----for only 20 minutes---and told me that if there were any problem with them within 6 months he would replace them at no charge. There was also a big selection of frames. Can't recommend Focal Point highly enough.

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The Eye Store

4.9(148 reviews)

5.0 mi

Committed to satisfaction

Locally owned & operated

I am shocked to read the (couple of) negative reviews here. This is the best optical store I've…read moreever been to, both in Boston and New York City. John is so sweet, kind, cooperative, helpful (on and on), and Dr. Shah is thorough and kind as well. I can't fathom someone feeling "degraded" or having any kind of negative experience at this store.

Very disappointing experience. I provided three different insurance plans and not a single one was…read moreaccepted, which was already frustrating. The first eye exam itself was a terrible experience. I didn't feel like I was being treated by a doctor at all. The communication was rude, and I felt uncomfortable the whole time. Six months later, I came back to ask about getting a second exam for contact lenses, and I was made to feel degraded, like I was bothering them just by asking. The lack of professionalism and basic manners made the whole experience really upsetting. I left feeling bad instead of cared for.

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Highland Opticians

4.6(32 reviews)

1.9 mi

Great optometrist there. Convenient location. Not all of the staff is particularly friendly, but…read morethey act competitive with other stores, including being reluctant to give you prescriptions, which is incompatible with Massachusetts law. I've never had this problem elsewhere, including getting pupillary distance or measurements that would allow me to get glasses elsewhere if I want. It's petty. Also much more expensive than some other places that make equally good lenses with good frame choices, and they don;t take insurance which is of course their prerogative. I hope to follow the optometrist elsewhere when they leave.

Awesome customer service and excellent products! A very wide variety of frames as wellread more

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My newest reading glasses from Highland Opticians.

The Optical Shop at the Brook House

5.0(36 reviews)

0.0 mi

I had a pair of frames with a broken wire. I'd been to multiple stores and none of them had the…read morepart, and none of them had any interest in repairing them. Felix made time for me on a busy Friday afternoon and had the frames looking good as new in an hour, at a great price. He knows his trade and clearly cares about his work -- definitely won my business for as long as I live in the area.

Felix is always amazing. He looks at my face and chooses five or six frames for me to try and one…read moreof them always works. I used to pick a few myself when I first started going to his shop but now I don't even bother. The frames are always reasonably priced too.

Digital Measurements for perfect results.

The Optical Shop at the Brook House logo

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Newton Eye Care

3.4(13 reviews)

1.9 mi

I have found the doctor and staff to be very professional and kind…read more I have damaged my hinges more than once and I just bring the glasses and they repair them right on the spot. Terrific service. They stand behind their product.

I found this place through my vision health insurance website and decided to go there due to it's…read moreproximity to where I live. Unfortunately I did not read the reviews beforehand and it was too late afterwards when I realized that Dr. Cheng and the assistant had completely cheated me! (I saw the claims form online several months later that they had double charged/collected their fees from me and the insurance company. It was for the frames and the contact lens fitting/order.) In addition, the vision prescription for the frames were way too strong and I still can't wear them without getting a headache. I will never come back here and be warned to future patients. Dr. Cheng only cares about collecting her pay, and if she can get away with it double the pay/excess fees...

Pearle Vision

4.3(47 reviews)

2.9 mi

I just needed a little metal pin replaced and they did it with a smile on a busy Saturday.read more

Head to Pearl Vision on Needham Street in Newton, MA for new glasses and ask for Drew. He is…read moreprofessional, knowledgeable, fun and helpful. He guided me through my eyeglass frame selection and introduced a terrific, price conscience sunglass option too. Drew is your go-to-guy, and you won't be disappointed! THANK YOU, Drew!

Pearle Vision 2021

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Pearle Vision 2021

Bay State Eye Associates

4.4(49 reviews)

2.0 mi

Really frustrating experience. I made an appointment for eye exam to get new glasses and contacts…read more Glasses prescription was fine, though I got glasses elsewhere. The contact lenses were a nightmare! First contacts prescription was completely wrong. Could barely see with them. Went to an appointment to get them corrected but I accidentally forgot the lenses, asked if they could reset my appointment for any time later that day...NO. I had to wait 2.5 weeks to get seen again! At the next appointment, they "corrected" the prescription but it took them one month to have them available. Despite multiple inquiries about my contacts, emails and calls to their lens center, the contacts were sent to a different office, about 35 miles away! I asked if they could either transfer to my doctor's office or mail to me...NO! They insisted on a whole new order. Yet more waiting! They did expedite the order but the prescription is still off. I need to hold small print about a yard from my eyes to able to read it. There was no follow up on their part. Totally frustrated, I am going next week to a different doctor and company to get contact lenses that are supposed to be right for me! To add to the frustration and my negativity was that I was there three times a week asking for my lenses (only because my physical therapy was across the hall) and each and every time they asked my name (you'd think they'd remember after 10x, assure me that they would call me as soon as they would come in; when they eventually came in, nobody called. What a waste of money and time!!!

CONTACT LENS WEARERS BEWARE! You'll notice its been more than a dozen years since anyone has…read morereported that the aging Dr. Edelestein had been able to successfully fit contact lenses. I had a horror show trying to get him to do so for me, and it was a total fail. Not just the results - the process made no sense, as he wouldn't start with my perfectly fine existing prescription. He just flailed around with alternatives that were far off the mark until I just has to say NO MAS

Eye glasses..

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Ray Bans

Eyespot

3.8(56 reviews)

2.7 mi

They saw me right on schedule and were quick with results. The doctor ended up sharing results with…read morea doctor at Beth Israel who wanted to see me. They're friendly, the place is clean and they were quick with results. Highly recommend this place for eye exams. Although if it's something more serious, which was my case, I would recommend going to Mass Eye and Ear or Beth Israel (in my case) where I saw Dr. Jorge Arroyo.

I had a bad experience here last year. First, I agree that Dr. Idrizovic gave me a sales pictch. I…read moreorginally saw another Dr, who was fine, but I was told I had to return to see Dr. I because she was a dry eye specialist. Not only was I kept waiting over an hour for this appointment, but my insurance didn't cover it so I had to pay for it. Dr. I recommended that I have a series of laser treatments at $250 each. AND she told me a horror story about how I could go blind if I didn't do it. Then, when my glasses came in the alignment or something was way off. I had it checked and redone redone twice. The lenses alone cost $650 because they were progressives with prism. (They were never right but I gave up.) When I told them I couldn't see well enough to drive wearing the glasses, they didn't believe me and said I just had to get used to progressives even though I explained that I had had progressives before. So, I had to return three times and wait a long time even though I had appointments. At the time, I wrote a negative review. The owner contacted me and asked me to take it down and he'd give me a free pair of prescription sunglasses lens. (I provided the frames.) I'm submitting this again because it's a year later and I went to another eye doctor. Now, after a good experience at Boston Vision, I know I was right to complain. Sure, prescriptions change, but I found out the contacts didn't even correct my astigmatism, which is the main reason I wear them, and the glasses were way off. Not only that, but no one tried to sell me any lasers or drops or eye masks. When it came to tests, they carefully explained my choices because some were included under my insurance and others weren't.

Epic marathoner Bill Rogers is an EYESPOT celebrity!

EYESPOT celebrity Michael Hoomanawanui loves to score touchdowns!

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EYESPOT Boutique Optical

Optical Designs

4.9(18 reviews)

4.7 mi

I can't believe how patient they are! I'm new to progressives so I had no idea how much discussion…read moreand adjustments are necessary (or maybe I'm just picky!), and Ilana never made me feel rushed. Also, great selection of frames which they clean after each handling. Full disclosure: I redesigned their logo about a year ago. That said, a couple of years ago I went in with my wife for her progressives and we were treated as patiently then as well. Highly recommend!

Incredible, caring and kind! We had a wonderful experience working with Ilana. I highly recommend…read morethen. Fantastic selection of frames too.