The last time I had an eye exam was when I got my driver's license roughly a decade ago. I went in…read morefor an eye exam and got my first pair of glasses - I guess my vision isn't what it used to be! I was overwhelmed by the selection of frames they had but I was walked through every step of the process, and the workers there were honest about whether a style was flattering on my face (much appreciated!). During checkout, the person helping me automatically applied discounts and checked my insurance to ensure that I was getting the best deal. I was able to pick up my glasses in about a week. I'm one happy customer.

I was a long time patient of this place and everything was fine until it wasn't. Last time I was…read morein for glasses, they changed their house brand and I could no longer get the glasses I wanted. Not a deal breaker at the time. But now they require a "mandatory" extra $45 retinal scan (not covered by insurance and not told until AFTER you book an appointment), and that was a deal breaker. Don't force me into a service that I've not had before, have no information on and go "well, our doctors require it and it's another $45 out of pocket." I have decided to go somewhere else for eye exams that don't force un-covered procedures on you. Editing to add after the reply from the eye place: This procedure was NOT recommended. It was REQUIRED and it was conveyed you have no choice if you want it done or not. If you say no, no check up. If you say yes, then you have to pay the $45 since it's not covered by insurance. Again, this is not a recommendation of a procedure if it is required and that requirement is only told after you book an appointment. And then you have to pay more for this procedure that is forced on you.

The staff and doctor are amazing! I feel that they truly care about my eye health, and about me in…read moregeneral. It has always been around 3 years between my appointments and they still remember things we discussed (not in records) previously. I don't know how they do it!

Poor communication. Unnecessarily difficult. Unprofessional. Complete waste of time…read more A page on their website (i.e. "Location, Hours and Contact") has a link to a site for ostensibly scheduling an appointment (i.e "Contact us now to schedule your appointment"). So, I did. Except, contrary to appearances, that doesn't actually schedule an appointment. Somebody from the office called a few days later to say they didn't actually have an available appointment. If the "Schedule and Appointment" site is not actually for that purpose, then be explicit about that. I got an exam elsewhere and then gave Kessler Optical a second chance because they supposedly carry a line of frames in which I was interested. I walked into the business during their stated hours of operation, only to be told they don't accept walk-ins. If that's their policy, then they should state that on their website. I should add that the woman at the front desk was unapologetic about any of this and unnecessarily difficult. If a business repeatedly fails to communicate clearly and inconveniences a customer as a result, then the business should acknowledge that and, ideally, try to make amends. Kessler Optical did none of that. I had limited time and needed to place an order for new glasses quickly before traveling for the holidays. Kessler Optical was a waste of precious time.

Megan and Tony were incredibly helpful when I came in needing my RayBans fixed. Tony didn't…read morehesitate to help and even cleaned them up very nicely! 10/10 service!! Very nice people.

Horrible experience. Tony is extremely nice and professional. But the manager Cassandra is just SO…read moreRUDE!! I asked for gray lenses with a salesperson, but got green-ish lenses when I picked it up another day. A different lady named Cassandra who claimed to be the manager was there. Cassandra first tried to gaslight me into believing the green lenses are the gray ones that I asked for. I took out my original gray color lenses and showed her that it's not the same color. I nicely asked her if it's OK that they replace the lenses to the color that I wanted. She suddenly talked to me rudely. Her original word was: "I can change it for you, but I don't want to. Because no matter what color we give you, you won't be satisfied. You will just come back and ask for new colors again and again." Her bad attitude was out of nowhere. Then I explained the situation last week with the different salesperson. I asked for exactly the same color as my original lenses but with prescription. She kept repeating her passive aggressive words implying that I chose the green color myself, and was then unsatisfied and asking for change, implying that I was a dishonest customer. Cassandra then started gaslighting me by "I was there the whole time when you were working with Tony, I was sitting right next to you. I saw him showing all the lenses to you and you chose the green color." I knew it was not true, because only Tony was there when I went there last week. So I explained that "You were not there. You must have mistaken me of someone else." She started increasing her voice and be like: "No, I was sitting right next to you the whole time. IT IS YOU." I proposed looking at the camera and see if she was there. She started saying "ugh, dramatic." I got mad and asked her: "Were you calling me dramatic??" She replied: "No, I am not talking about you." I pointed out that LensCrafters has the 30 days guaranteed satisfaction, she simply replied rudely: "Yes, but you will never be satisfied. You will just come back and change colors again and again." At that point I was really mad but still trying to explain. She almost shouted: "YOU DO NOT INCREASE YOUR VOICE!!! YOU DO NOT! INCREASE YOUR VOICE" I said: "I can come back tomorrow and work with the salesperson that I talked to, but I think your attitude towards the customers should be better." She rudely replied: "You are the one increasing your voice and calling me a liar. I have been professional and nice all this time." Then she just started to file documents for other customers and ignore me. The experience with Cassandra was SO HORRIBLE. Her service was so unprofessional and rude, full of gaslighting, passive-aggressiveness, discrimination, and microaggression. She did not even listen to my when I explained. I eventually left the store feeling discriminated as an Asian customer and being accused to be a dramatic and dishonest customer.

This store is bigger than I thought. I bought a jacket with $13, a short with $5 and a shirt with…read more$12 and they are super fashion! The prices here are really affordable. Accessories such as hats, sunglasses and earring are also sold here. There are also various kinds of dresses and costumes. Suites are not in very high quality but maybe you can find a good one if you look carefully.

Pretty good for decent clothing. Some of the clothes are cheap and good quality. It really depends…read moreon what you're looking for.

I was in and out in less than 20 minutes, I was just hustled through…read more The doctor didn't even bother to log into the computer to see that I was a new patient, came in the room and said, "so how're the eyes?" ... "oh, you're new! I'm doctor ..." Hustled through the exam, then sat at a desk with a lady who I'm sure is very sweet that didn't want to be there on a Saturday, so I just asked for a printout of my Rx, and had to wait for the doctor to go back to my record to close it (but he was already with another patient) so she could print it. I work in healthcare. I know what good care looks like, and this is not it. If you have EyeMed, go somewhere else.

The staff is super friendly, but something has happened to the quality of the lenses they use. My…read moreglasses have caused me issues since the day I got them. I don't have a back up pair, which made it difficult to resolve the issue, as they couldn't be sent back. But they would have been the exact same quality, even if I could: scratch SUPER easily & the lenses are just wonky. It is difficult to put into words, but I just don't see well from them. They never seem to come clean, and there are weird markings in the lenses. The coating is cheap. And the glasses were $450 even with insurance. The nice staff isn't enough to get me back there with this quality. It has changed in the last few years, even though they claim it hasn't. Giving two stars for the quality of product, not the staff.

This particular TJMAXX in Champaign has been going steadily downhill during the last year. I…read morerecently found myself in the middle of a fight between 4 young black men right in front of the dressing rooms. It was 11:30 on a Friday morning, and I was later told by an employee that no security were even in the store yet! The manager emerged from her office looking bewildered. The staff were extremely disorganized in figuring out how to handle this. Not very confidence inspiring! I now drive to the Bloomington or Decatur TJMAXX, although this type of incident seems to happen anywhere these days. Just relieved that no guns were displayed.

Store review: At least they have a TJ maxx in Champaign…read more Although it is not well stocked compared to other locations up north and they don't seem to have as much on yellow tag discount you can still find name brand items for cheaper than Macy. Maybe there will be better sales later on. The store itself is a bit cramped and the aisles very small. You have your selection of clothes, home good, and and same electronic accessories. I wish they would expand on that selection more. If you have time to search for deals than this is a place to come to. Pros: discount name brand items Cons: smaller inventory, not many items of yellow tag sale Hidden deals: Search high and low for red and yellow tag items

I died and went to mid century modern heaven. Lol kidding, but what a solid gem this place is…read more Smells of vintage treasures. When I say vintage, I mean a mixture of really HIGH END vintage and mid range affordable pieces. Every piece is a worthy piece here. I have purchased clothing and furniture with excellent service. Down stairs is a lovely selection of curated clothing. They update about every week. There summer hours are limited, but this place is not one to be missed!

This place is such a gem in Champaign. The inventory is constantly moving, the pieces are in great…read moreshape, and the owners are welcoming. We always manage to find something to take home every time we visit. During my most recent visit I was able to find a great mcm wire plant stand and gorgeous mushroom lamp. Check this place out!

Dr. Wilson was kind, patient and thorough. She explained things clearly and was very positive. I…read morerecommend this practice!

Dr. Bennett was very professional and courteous. Very quick and…read moreand complete. I would highly recommend.

Aqsa was so kind when doing my testing! I felt very comfortable and the entire contacts process was…read moreseamless! Dr. Armstrong was very nice and was extremely informative. Thank You!

I was looking for a new eye doctor and called for an appointment. It was an emergency situation…read more When I chose '1' to make the appointment, I heard a beep and the call ended. Tried again and the same thing. Then I got a text saying they couldn't answer the phone and to let them know via text what I needed. I sent a detailed message and asked if they could help. No response. Not even a 'sorry, we can't help' or 'our first available appointment is in two weeks,' or, 'We're not accepting new patients.' Worst way to treat prospective customers, starting with not even answering the phone.