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Champaign, IL

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All About Eyes - Champaign

3.4 (64 reviews)
Closed • 8:00 am - 4:00 pm
Updated 1 month ago

Services - All About Eyes - Champaign

Eyewear fitting

Eye exams

Laser vision correction

All About Eyes - Champaign Photos

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Thick "1.74" lenses on the right were made by All About Eyes. Thin 1.74 lenses on the left were made by Rodenstock. Exactly same Rx + frame.

I should have gone to Rodenstock in the first place. I paid over $350 for thinner high index (1.74) Essilor lenses. When I got the glasses back (with a delay), I was shocked. They seemed much thicker than expected and I pointed out to the manager that they looked like lower index lenses (which cost half as much). The manager said she would call the lab to verify and call me. I never got a call back. I just made a new pair of 1.74 Rodenstock glasses elsewhere, with the exact same prescription and frame, and look at the difference in the photo. The thicker pair in the photo is by All About Eyes. The optometrist in the other store used a hot air gun to bend my frames into shape and ensured that my pupils were centered in the frame properly. He had his assistant take photos from various angles to ensure proper fit, before the lenses were made. The All About Eyes manager had no clue how to do any of this when I asked. My frames were not bent into proper shape, no matter how many times I asked, and my pupils sat too high in that frame (despite being the same frame, the nose pads and ear pads were bent differently). The manager did nothing to fix this, and as a result my lenses were cut off center, and they are way thicker at the bottom.

My new glasses.

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8 years ago

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5 months ago

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6 months ago

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6 months ago

Great selection of frames, lenses that work, friendly employees. Only problem. They're a little hard to find.

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1 year ago

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9 years ago

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Page 1 of 2

Ask the Community - All About Eyes - Champaign

Review Highlights - All About Eyes - Champaign

“Lewis and his associates are always kind and professional, going the extra mile to make sure I'm taken care of.”

Mentioned in 4 reviews

Read more highlights

Chittick Family Eye Care

Chittick Family Eye Care

3.7(32 reviews)
4.3 mi
•$$

I did not have a good time at this place. From the moment I walked in the door, the staff were…read moretrying to squeeze every last dollar out of me. At the start of my appointment, a technician persistently brought up Lasik surgery, despite my disinterest. When I said "No, thank you," the receptionist gave a speech about how Lasik is actually cheaper than buying contacts. Interesting take. She also told me that it's a "one-and-done" fix, and thus, much more economically efficient than contacts. I have never once in my life been harassed like this, nor recommended Lasik. Clearly Chittick has some contract with an off-facility surgery site. My recommendation: make that a little less obvious. Next, I attempted to buy contacts through them. Big mistake. Chittick charged me almost double what my old optometrist charged me. At first I thought it was an insurance issue, but then I pulled up the contacts price with NO insurance, and was baffled. Chittick inflates their contacts prices by at least 200%. You are better off ordering your contacts through 1800-contacts or a different site, as Chittick would like to squeeze many extra dollars out of your pocket. This practice is especially hurtful for graduate students. I am making only 2k/month over the summer, and with rent taking about 50% of my paycheck, I do not have time for Chittick's games. If you visit this place, I am sorry. Best of luck.

I went here for a couple years, I loved that Dr Rix was still requiring masking, I don't need…read moresomebody getting breathed on by kindergartners all day and then breathing in my face. Some of us don't have infinite sick days. But... I've been trying to get an appointment for literally a month and when I call they tell me that because their system goes out 45 days and their backlog is that long, they just... can't? It's not that I have an appointment a long ways out, I don't even have an appointment at all yet. I'm out of contacts now, and they know that. Bye, Felicia.

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Chittick Family Eye Care
Chittick Family Eye Care - These glasses are my all time favorite! Love the quality I got from Chittick.

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These glasses are my all time favorite! Love the quality I got from Chittick.

Kessler Optical

Kessler Optical

3.1(35 reviews)
1.7 mi

The staff and doctor are amazing! I feel that they truly care about my eye health, and about me in…read moregeneral. It has always been around 3 years between my appointments and they still remember things we discussed (not in records) previously. I don't know how they do it!

Poor communication. Unnecessarily difficult. Unprofessional. Complete waste of time…read more A page on their website (i.e. "Location, Hours and Contact") has a link to a site for ostensibly scheduling an appointment (i.e "Contact us now to schedule your appointment"). So, I did. Except, contrary to appearances, that doesn't actually schedule an appointment. Somebody from the office called a few days later to say they didn't actually have an available appointment. If the "Schedule and Appointment" site is not actually for that purpose, then be explicit about that. I got an exam elsewhere and then gave Kessler Optical a second chance because they supposedly carry a line of frames in which I was interested. I walked into the business during their stated hours of operation, only to be told they don't accept walk-ins. If that's their policy, then they should state that on their website. I should add that the woman at the front desk was unapologetic about any of this and unnecessarily difficult. If a business repeatedly fails to communicate clearly and inconveniences a customer as a result, then the business should acknowledge that and, ideally, try to make amends. Kessler Optical did none of that. I had limited time and needed to place an order for new glasses quickly before traveling for the holidays. Kessler Optical was a waste of precious time.

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Kessler Optical

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LensCrafters

LensCrafters

2.6(42 reviews)
0.5 mi
•$$$$

Megan and Tony were incredibly helpful when I came in needing my RayBans fixed. Tony didn't…read morehesitate to help and even cleaned them up very nicely! 10/10 service!! Very nice people.

Horrible experience. Tony is extremely nice and professional. But the manager Cassandra is just SO…read moreRUDE!! I asked for gray lenses with a salesperson, but got green-ish lenses when I picked it up another day. A different lady named Cassandra who claimed to be the manager was there. Cassandra first tried to gaslight me into believing the green lenses are the gray ones that I asked for. I took out my original gray color lenses and showed her that it's not the same color. I nicely asked her if it's OK that they replace the lenses to the color that I wanted. She suddenly talked to me rudely. Her original word was: "I can change it for you, but I don't want to. Because no matter what color we give you, you won't be satisfied. You will just come back and ask for new colors again and again." Her bad attitude was out of nowhere. Then I explained the situation last week with the different salesperson. I asked for exactly the same color as my original lenses but with prescription. She kept repeating her passive aggressive words implying that I chose the green color myself, and was then unsatisfied and asking for change, implying that I was a dishonest customer. Cassandra then started gaslighting me by "I was there the whole time when you were working with Tony, I was sitting right next to you. I saw him showing all the lenses to you and you chose the green color." I knew it was not true, because only Tony was there when I went there last week. So I explained that "You were not there. You must have mistaken me of someone else." She started increasing her voice and be like: "No, I was sitting right next to you the whole time. IT IS YOU." I proposed looking at the camera and see if she was there. She started saying "ugh, dramatic." I got mad and asked her: "Were you calling me dramatic??" She replied: "No, I am not talking about you." I pointed out that LensCrafters has the 30 days guaranteed satisfaction, she simply replied rudely: "Yes, but you will never be satisfied. You will just come back and change colors again and again." At that point I was really mad but still trying to explain. She almost shouted: "YOU DO NOT INCREASE YOUR VOICE!!! YOU DO NOT! INCREASE YOUR VOICE" I said: "I can come back tomorrow and work with the salesperson that I talked to, but I think your attitude towards the customers should be better." She rudely replied: "You are the one increasing your voice and calling me a liar. I have been professional and nice all this time." Then she just started to file documents for other customers and ignore me. The experience with Cassandra was SO HORRIBLE. Her service was so unprofessional and rude, full of gaslighting, passive-aggressiveness, discrimination, and microaggression. She did not even listen to my when I explained. I eventually left the store feeling discriminated as an Asian customer and being accused to be a dramatic and dishonest customer.

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LensCrafters
LensCrafters
LensCrafters

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America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses

2.2(17 reviews)
0.2 mi
•$$

I came by last week. I've been going to the America's Best in West County in St. Louis for as long…read moreas I can remember so, I was happy to see them open a location in Champaign. The appointment was friendly and quick but when it came time to pick out glasses, one of the employees was one of those "overly helpful" types. I'm the kind of person that likes to be left alone to think about what I'm going to buy. If I have questions, I don't mind asking someone for help. This guy must have come up to me every five or ten minutes to ask if I had questions. Sometimes it was helpful, a lot of times, I felt like he was pressuring me to make a decision. In the end, I will say that the glasses are not much cheaper than other more expensive places. I ended up paying $400 for two pairs of glasses which is pretty comparable to an "expensive" place like lens crafters and at least there you can have your glasses ready the same day! Sure, they advertise the two pair for $69 deal but it only applies to certain glasses and the really "helpful" employee was not so helpful when it came to helping me find the best deal. He kept making comments about the more expensive frames being more durable. They must get paid on commission or something. Also, the price doesn't include lenses and I'm not sure how much that costs, my lenses are pretty basic, no astigmatism or anything.....so I'm not sure how it ended up costing so much but in the end, I was sick of being there and just wanted to leave with a decision. I figured $200/per pair of glasses isn't too bad after all.... I also bought contacts. They say the prices start at $13.99/box but they're more like $20 a box unless you pay $99 to join the Eyecare Club or buy a year supply or something. This place has lots of confusing gimmicks, just tell me the real price! UPDATE: 2 weeks later.... So, I finally picked up my glasses. I'm happy with the frames and the woman who adjusted them for me. This is the only reason why I haven't switched to online stores. Getting my frames adjusted to fit my face is important to me. The only thing I'm not happy with is my actual prescription. Its definitely different than my old one and I don't think I like it. My prescription hasn't changed in over 10 years so, I was a little surprised when she had said she changed it. Now it's harder to read things that are close up. I don't think the eye doctor did a thorough enough job double checking this.

Took a month to get my glasses back after ordering. Every time I called I would be on hold for over…read more20 minutes and would have to hangup and call again just to talk to someone. Horrible customer service and long wait times.

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America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses

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All About Eyes - Champaign - opticians - Updated October 2026

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