The last time I had an eye exam was when I got my driver's license roughly a decade ago. I went in…read morefor an eye exam and got my first pair of glasses - I guess my vision isn't what it used to be! I was overwhelmed by the selection of frames they had but I was walked through every step of the process, and the workers there were honest about whether a style was flattering on my face (much appreciated!). During checkout, the person helping me automatically applied discounts and checked my insurance to ensure that I was getting the best deal. I was able to pick up my glasses in about a week. I'm one happy customer.

I was a long time patient of this place and everything was fine until it wasn't. Last time I was…read morein for glasses, they changed their house brand and I could no longer get the glasses I wanted. Not a deal breaker at the time. But now they require a "mandatory" extra $45 retinal scan (not covered by insurance and not told until AFTER you book an appointment), and that was a deal breaker. Don't force me into a service that I've not had before, have no information on and go "well, our doctors require it and it's another $45 out of pocket." I have decided to go somewhere else for eye exams that don't force un-covered procedures on you. Editing to add after the reply from the eye place: This procedure was NOT recommended. It was REQUIRED and it was conveyed you have no choice if you want it done or not. If you say no, no check up. If you say yes, then you have to pay the $45 since it's not covered by insurance. Again, this is not a recommendation of a procedure if it is required and that requirement is only told after you book an appointment. And then you have to pay more for this procedure that is forced on you.

Went there for eye exam and new prescription glasses. They…read morewere expensive, but i picked an expensive frame. the total for my glasses were $530. Although this was expensive the prescription was a better, sharper quality then glasses that I received else where.You get what you pay for. Everyone was very nice and helpful. Would go there again.

Great people to work with and excellent service. Decent selection of frames. I've gotten 3 pair of…read moreglasses here and love that it's a local business.

The staff and doctor are amazing! I feel that they truly care about my eye health, and about me in…read moregeneral. It has always been around 3 years between my appointments and they still remember things we discussed (not in records) previously. I don't know how they do it!

Poor communication. Unnecessarily difficult. Unprofessional. Complete waste of time…read more A page on their website (i.e. "Location, Hours and Contact") has a link to a site for ostensibly scheduling an appointment (i.e "Contact us now to schedule your appointment"). So, I did. Except, contrary to appearances, that doesn't actually schedule an appointment. Somebody from the office called a few days later to say they didn't actually have an available appointment. If the "Schedule and Appointment" site is not actually for that purpose, then be explicit about that. I got an exam elsewhere and then gave Kessler Optical a second chance because they supposedly carry a line of frames in which I was interested. I walked into the business during their stated hours of operation, only to be told they don't accept walk-ins. If that's their policy, then they should state that on their website. I should add that the woman at the front desk was unapologetic about any of this and unnecessarily difficult. If a business repeatedly fails to communicate clearly and inconveniences a customer as a result, then the business should acknowledge that and, ideally, try to make amends. Kessler Optical did none of that. I had limited time and needed to place an order for new glasses quickly before traveling for the holidays. Kessler Optical was a waste of precious time.

Aqsa was so kind when doing my testing! I felt very comfortable and the entire contacts process was…read moreseamless! Dr. Armstrong was very nice and was extremely informative. Thank You!

I was looking for a new eye doctor and called for an appointment. It was an emergency situation…read more When I chose '1' to make the appointment, I heard a beep and the call ended. Tried again and the same thing. Then I got a text saying they couldn't answer the phone and to let them know via text what I needed. I sent a detailed message and asked if they could help. No response. Not even a 'sorry, we can't help' or 'our first available appointment is in two weeks,' or, 'We're not accepting new patients.' Worst way to treat prospective customers, starting with not even answering the phone.

If you have a child or individual with any type of Medical diagnosis do NOT go here!! My daughter…read morehas Down Syndrome and has been seeing an ophthalmologist for several years. Due to routine care we decided to see an optometrist at Eyemart express which was Dr. Balgemann. After the eye exam it took almost 3 weeks to get her new lenses in. He indicated that the change he made was very significant and if she had any issues such as headaches or could not tolerate them to just give him a call and he would adjust the prescription without seeing her. I had my daughter wear the glasses for at least a week and she was continually getting headaches and struggling while at school. I called the office as instructed by the doctor and was told he was at the office for a couple days and would return my call as soon as he was in. Never received a call so called was told he was with patients and would call when he was available. Waited another four hours called him back again and was still told he was with patients and wouldn't be able to see her for another almost 3 weeks and would not adjust the prescription without seeing her. I called the office and advised that I would be bringing my daughter in because she needed to have her prescription corrected. We sat in the office for over an hour and then were told he could not see her. He was booked for the day and was leaving. I asked for a refund on our exam and glasses as I will be taking her elsewhere and was told the manager on call couldn't make that decision.....I will be calling the corporate office as this is completely unacceptable and I highly encourage others to seek a different healthcare providers in the area! Not to mention the staff that works in the glasses section was also rude and put me on hold for at least 10 minutes before I finally hung up. They have all my contact information and of course no one called me back.

We LOVE Dr. B! (Balgemann). We have been going to him for many years. He is very kind and you feel…read moreso relaxed with his eye exam. He doesn't rush you and makes sure you are pleased with your exam/prescription. I am due up next month for exam and lenses, etc. He is the only one I will have as an optometrist. My husband tried him once and has been going to him ever since. Try him. He's the best! (He's also great with children and the elderly).

Did you know this place has its' own Medical Spa?! I didn't until a friend told me about it last…read moresummer (2017) and I've been a monthly client ever since! I was skeptical at first given the name "surgery center", but she was right! Their services are top-notch, prices very fair and reasonable and their main aesthetician Chelsea, is fabulous! She is knowledgeable, professional and completely passionate about helping her clients achieve whatever it is they wish. I've been struggling with hyperpigmentation on parts of my face and she has gone above and beyond in helping my skin, to the point that those trouble areas have almost all but faded! She also takes the time to help you with a routine that is achievable at home. Highly recommend!

I went in for a breast augmentation consult. At that time he did something called rapid breast…read moreenhancement which required no pain meds. His manner was very curt and off putting. He said he wouldn't do that procedure without also doing a breast lift. He claimed it would be painless and I could go out to dinner the same night. He also claimed that the implants could stay in for over 20yrs. He insisted on silicone and said it was perfectly safe. All were red flags. I thought he'd give me an idea of implant size but I was left alone in a room with implant inserts to try on. I wanted input because I didn't know how big would be too big with the lift. All he had said is you'll regret not going big and then left. It seems like a bigger implant could cause stress on the lift stitches. Then the sales lady came in with paperwork insisting that I sign the contract. That's when I gave up and left. I'm so glad I did, this is not the doctor I want when making a big decision. I never saw him again or heard from his office.

Was referred to the General Surgery department at Christie Clinic for issues with my gallbladder…read more It was here that I first met with Dr. Ruggieri. My experience, from initial appointment through my follow-up surgery appointment was extremely positive. I found Dr. Ruggieri to be extremely knowledgeable, compassionate, and thorough. He explained what would happen at each step and my surgery and recovery was a breeze. We are lucky to have him in our community!

My experience with Dr. Rafael Ruggieri has been outstanding. Dr. Ruggieri listens, cares and takes…read moretime for you. He and his staff are professional, informative, personable and responsive. I had my sigmoid colon removed for diverticulitis and had to go in for a breast biopsy 5 months later...With both scary situations, Dr. Ruggieri spent time walking through my conditions and explaining his recommended surgical solutions to my husband and I. He is truly the best! I am thankful for Dr. Ruggieri... I have never felt better!

I normally don't write reviews for businesses, but I was genuinely impressed by the service I…read morereceived at this clinic! From Angel at the front desk to Dr. Chebolu, everyone was amazing. Angel was so friendly and helpful. I had actually called earlier, but the line was busy, so I planned to call back later. Instead, they called me back right away! 100/10 customer service! Dr. Chebolu was also phenomenal! I went in needing a tooth extraction and wasn't sure if it could be done that same day since the clinic seemed very busy, but she still made time for me. I really appreciated how accommodating and caring everyone was throughout the process. I highly recommend this clinic to anyone looking for dental care. It's not often you come across a team that provides this level of service. Thank you, Angel and Dr. Chebolu, for such a great experience!

My visit was disappointing and felt unprofessional. I waited an hour in the exam room before the…read moredentist came in, and there was no personal introduction. After that, there was another long wait for the hygienist to come in to polish and floss my teeth. At that point, I was frustrated enough to leave before those services were completed. The office also had a strong air-freshener smell that I found unpleasant and overwhelming. Between the delays, the lack of introductions, and the uncomfortable atmosphere, I did not feel welcome or that my time was respected. I expected better communication and a more professional experience."