Caring Family Dental engaged in deceptive practices to convince me to agree to treatment plans,…read morethen turned around and sent me a bill for nearly 4 times what they originally quoted. In their office, they issued extensive verbal assurances about the pricing and they made it seem like they had confirmed everything with insurance, but it turned out that they hadn't done any due diligence at all. They were basically just making up the numbers and telling me they were certain. I paid them everything they quoted me that day, and my insurance paid them too, but 5 weeks later they're demanding hundreds more. No amount of reasoning with them resulted in any progress, and of course they're threatening to send their bloated bill to collections. Apparently, the "Caring Family Dental" name doesn't mean much to them. They're just another version of the corporate dental business that tries to always pile more on. At this point, I would NEVER trust any treatment plan quote they issue, as I know now that they'll just radically alter the numbers afterwards. Even if they tell you with certainty what the numbers will be, I now know that means nothing. I eventually filed a complaint with the Illinois Attorney General and we'll see where that goes, but man, what a huge hassle. I wish more businesses would actually read and abide by Illinois' deceptive practices laws.

I started seeing Dr. Markwood after she purchased the practice, and have been a patient for 3 years…read morenow. I have never had a bad experience with the Dr. or her staff, but have found them to be caring and considerate of my comfort in the office. They have always ben clear about information that they needed from me, and have worked with my insurance very patiently (probably too patiently for their own good - coughcoughDeltaDentalcoughcough). I am VERY pleased with the care I have received there and would certainly recommend them.

I deeply regret my experience with Dr Standley and wish I had sought a second opinion before…read moreproceeding with treatment. After moving, I saw this dentist for a checkup and was told I needed seven fillings, even though my previous dentist had only recommended monitoring those areas. Trusting their judgment, I went ahead with the work. After the fillings were placed, I experienced persistent dental pain. It hurt to bite down, floss, and even eat moderately cool foods --something as simple as room-temperature toothpaste became painful. I returned multiple times hoping for relief, but only minor adjustments, such as polishing, were made, and the discomfort never fully went away. Years later, I finally decided to switch dentists after living with ongoing pain. My new dentist noted that one of the most painful fillings might not be possible to fix due to its size and that another had a shadow near the nerve, meaning I may now need a root canal ("Doesn't it hurt?" my new dentist asked, surprised. "The other ones hurt more" I replied). I can't help but wonder if some of these fillings were unnecessary in the first place. I wish I had questioned the extent of the treatment before agreeing to it, as I am now dealing with chronic dental pain and uncertainty about my health. I may never be able to enjoy food without pain again, and I'm deeply worried about what my future holds in terms of dental work and discomfort. I'm sharing my experience so others can make informed decisions about their own dental care and hopefully avoid what I'm going through. The other 1 star review here mirrors my experience exactly, down to the flippant attitude regarding botched fillings. I wish I had seen it before.

dr standley and his wonderful staff have taken care of my mouth and it's various problems for many…read moremany years. he is always there to answer questions and explain procedures with a smile. office manager "t" always has the paperwork or insurance up to date and can help plan procedures to best benefit your pocket. dental assistant "p" is the epitome of organization and efficiency allowing the work to flow without a hitch. "j" the dental hygienist is the best i have had to work on me in my 60 years of dental necessity. she helped me get over my extreme gag reflex so x-rays are blase and i do not dread them anymore. i have had everything from routine cleaning, and fillings to root canals, bridges, and implants and all with the greatest of skill and success. will never go to another dental practice! thank you team standley!!!

this is the best dentist office ever they were so kind and helpful. The assistants were so…read morerespectful i look forward to coming for my cleaning!!!

My experience in this office was great. The staff was friendly and professional. My hygienist, she…read morewas fantastic. Very knowledgeable about her job. I'd recommend this office to anyone in need of dental care needs.

I haven't used them for me yet, I do have an upcoming apt. I was just really impressed at how well…read morethey worked with my husband who was going through Parkinsons. So nice. So I'm switching up@

Beware! I've taken my two kids (now 15 and 17) to West Main Dental for about 10 years. We liked it…read morefor many years, but recently (2025), every time we take our kids for a cleaning we're told they have 2-5 new cavities. I asked how our kids could have so many cavities when West Main claims to have properly sealed their teeth and they said, "Oh, that happens, sometimes the sealer falls out." I took both kids to my dentist (who I've gone to for 20 years) and she said there was decay under most of the sealers, which means the teeth weren't prepared properly before the sealer was applied. My son had 5 cavities under the sealer and my daughter had 8! No wonder the sealer was falling out. Now I'm paying to have all improperly applied sealers removed and replaced by a competent dentist. West Main Dental really failed my kids. Use West Main Dental at your own risk.

I'm a big fan of Dr. Scott & Dr. Schorsch, and their dental office in general. My friend got a…read morefilling here and said it was the best filling of his life. The office receptionist is extremely friendly, organized, and informed. I've usually gotten excellent hygienists, who both do a great job and are very friendly (though only once, it was a bit too forceful, that was limited to one person and uncommon). Records are well organized and they know my history every time I go, and I've never had to deal with any insurance logistics (they do). They've also been on time and I barely have to wait. An important piece is that they have invested in a modern low-radiation X-ray machine -- very important when your head is getting zapped -- and do not at all require taking X-rays annually, unlike other places in town. As a minor but refreshing note, they give out pretty sweet toothbrushes, and don't automatically give me a pink one because I'm a girl, but let me pick a color! Thanks, guys.

This is a very dishonest dental clinic. They charged over $500 to extract a single tooth and…read morerequired patients to pay upfront before seeking reimbursement from their insurance. Patients have no idea about their pricing beforehand and end up paying out of pocket without understanding the cost. I paid $533 for a tooth extraction, but my insurance only reimbursed $119 because the clinic's fees are much higher than what the insurance company is willing to cover. At other dental clinics, you only need to pay less than $200 out of pocket, and $179 of that is a once-a-year fee that won't be charged again for your next visit. I strongly advise everyone to avoid this greedy clinic.

AVOID THIS SCAM, graduate students! I was looking for a new dentist and spoke with their…read morereceptionist, who assured me that they take graduate students' Delta Dental and have plenty of grad student patients. She warned me that they require payment upfront and then submit the bill to Delta Dental for reimbursement. When I arrived for my appointment, I confirmed this information again with the front desk and my hygienist. A simple check-up with no problems or peculiarities cost me $300!! Delta Dental couldn't cover more than half because of Anderson's exorbitant rate! A Delta Dental representative told me she'd never seen anyone charge so much. It took five weeks of back and forth with a rude Anderson Dental administrative worker, who kept interrupting me, telling me to stop talking, and spouting nonsense about the importance of communication and recognizing that these processes take time (FIVE WEEKS!? Just admit that you forgot or were trying to wait me out) to receive payment from Anderson Dental after they'd acknowledge that they had misled me. These people are scammers and their workers should be embarrassed that they stoop to trying to steal from graduate students. Never going back.

An excellent endodontist! I had a previous root canal done on a tooth over 20 years ago by another…read morepractitioner. An infection developed and it was discovered that there was another canal that was not filled. Dr. Sahni not only extracted a post, located the additional canal and dealt with the infection, but saved the crown! Incredible.... Great job by a true professional!! I would highly recommend this physician

I had Paul work on a tooth for a root canal. He told me that the number 3 was the one that needed…read morework. The procedure required three visits because of infection. On the third visit, Paul said it wasn't working, and left the procedure room with no explanation. I went to my regular dentist, and was told that it wasn't tooth number 3 wasn't the issue, it was tooth NUMBER 4! I had that done by another dentist and he had to extract the tooth. I am definitely not pleased with Sahni, and I still had to pay him $1,000 for the botched procedure.

Just a update that I found out was after paying Dr. Kunos office over a grand, that they did not…read morecomplete the job on my front teeth after my debrevement and I had to pay my regular dentist to complete the job! Now im wondering if the rest of my teeth are done right!

very professional and caring- followed by by callingme the day after the procedure, an extractionread more