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    Kessler Optical

    3.0 (34 reviews)
    Closed Closed

    By appointment only

    Services - Kessler Optical

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Kessler Optical Photos

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    Ask the Community - Kessler Optical

    Review Highlights - Kessler Optical

    The staff will spend as much time as it takes to get the right fit and the right look and tell you how to properly care for your glasses.

    Mentioned in 2 reviews

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    People searched for Optometrists 123 times last month within 15 miles of this business.

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    LensCrafters

    LensCrafters

    (42 reviews)

    $$$$

    Megan and Tony were incredibly helpful when I came in needing my RayBans fixed. Tony didn't…read morehesitate to help and even cleaned them up very nicely! 10/10 service!! Very nice people.

    Horrible experience. Tony is extremely nice and professional. But the manager Cassandra is just SO…read moreRUDE!! I asked for gray lenses with a salesperson, but got green-ish lenses when I picked it up another day. A different lady named Cassandra who claimed to be the manager was there. Cassandra first tried to gaslight me into believing the green lenses are the gray ones that I asked for. I took out my original gray color lenses and showed her that it's not the same color. I nicely asked her if it's OK that they replace the lenses to the color that I wanted. She suddenly talked to me rudely. Her original word was: "I can change it for you, but I don't want to. Because no matter what color we give you, you won't be satisfied. You will just come back and ask for new colors again and again." Her bad attitude was out of nowhere. Then I explained the situation last week with the different salesperson. I asked for exactly the same color as my original lenses but with prescription. She kept repeating her passive aggressive words implying that I chose the green color myself, and was then unsatisfied and asking for change, implying that I was a dishonest customer. Cassandra then started gaslighting me by "I was there the whole time when you were working with Tony, I was sitting right next to you. I saw him showing all the lenses to you and you chose the green color." I knew it was not true, because only Tony was there when I went there last week. So I explained that "You were not there. You must have mistaken me of someone else." She started increasing her voice and be like: "No, I was sitting right next to you the whole time. IT IS YOU." I proposed looking at the camera and see if she was there. She started saying "ugh, dramatic." I got mad and asked her: "Were you calling me dramatic??" She replied: "No, I am not talking about you." I pointed out that LensCrafters has the 30 days guaranteed satisfaction, she simply replied rudely: "Yes, but you will never be satisfied. You will just come back and change colors again and again." At that point I was really mad but still trying to explain. She almost shouted: "YOU DO NOT INCREASE YOUR VOICE!!! YOU DO NOT! INCREASE YOUR VOICE" I said: "I can come back tomorrow and work with the salesperson that I talked to, but I think your attitude towards the customers should be better." She rudely replied: "You are the one increasing your voice and calling me a liar. I have been professional and nice all this time." Then she just started to file documents for other customers and ignore me. The experience with Cassandra was SO HORRIBLE. Her service was so unprofessional and rude, full of gaslighting, passive-aggressiveness, discrimination, and microaggression. She did not even listen to my when I explained. I eventually left the store feeling discriminated as an Asian customer and being accused to be a dramatic and dishonest customer.

    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    (15 reviews)

    $$

    Overall, the care at America's Best veers towards negligence. There is no longer a doctor in…read moreperson; exams are done remotely via video chat. The in-person staff adjust the equipment, and the doctor theoretically sees through a camera attached to the equipment. During my exam, I was given an inaccurate contact lens prescription. When I went back to have it redone (at my own cost), the doctor blamed me for receiving the wrong prescription. I don't know how this service model can function. The whole thing just seems like a money grab with little to no care for the health of patients' eyes. Additionally, I complained of a new floater that wasn't going away. After being dilated and examined, they told me it wasn't anything to worry about. After a significantly more thorough exam at my excellent, new, (and in-person) eye doctor at a different practice, she referred me to a specialist to check it out. As someone who can advocate for myself to receive good care, America's Best has been awful. I worry for those who aren't able to. Please do not go here. Honorable zero-star review for 2+ hour wait times on more than one occasion, and staff telling me (unprompted and unasked for) bizarre and inappropriate gossip about former employees.

    I am an employee supervisor trying to understand why my employe's appointment was canceled. Got…read morecalled an "asshole" over the phone by a manager named Dee. I was denied the ability to reschedule the appointment at any time because they are all booked out. Was told the store manager was unavailable yet was then told "well I could call my manager" which I did ask for right before being cursed at by the so called manager. They have no in store doctor and have to use a doctor that lives 1.5 hours away. So they don't take appointments before 10:20 when that doctor comes in, yet my employee was scheduled for 9:50 and denied any accommodations to solve the issue. My employee now must go out of state in order to get the care he needs as this place does not know how to properly schedule or take care of their mistakes.

    Kessler Optical - optometrists - Updated May 2026

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