After my online order from JAB arrived damaged, I took it to the Champaign store to see if they…read morecould help me. Kyle, the store manager, didn't have what I needed in stock, but he got right on the phone, tracked down the blazer I wanted, and had it ready for me to pick up at his store the next day. With that kind of customer service, I'll pass on any more online JAB orders and take my business to the Champaign store.

I went in for a tux rental fitting. The staff were very…read morefriendly, helpful and made it easy. Also purchased a couple things. They also made it very easy to choose. They made sure it fit me perfectly and looked good on me. I'll be back.

Amanda was awesome! The staff knows what they're doing and are so incredibly helpful!read more

Kuhn's provides EXCELLENT customer care. Recently, I took my dad to three different stores --…read moreKuhn's being the last of the three -- to buy him a blue blazer as an early Father's Day gift. The manager had Dad measured up in no time, found him a reasonably priced ITALIAN jacket -- so reasonably priced that I was able to spring for a good pair of all-season wool trousers. I had wasted my time at the other two stores. Kuhn's is old-school in terms of customer care -- meaning it is excellent. The style choices are up-to-date, however. Beautiful clothing. This store is worth a visit. You won't get this level of customer care elsewhere in Champaign-Urbana -- not in men's clothing anyway. Oh . . . if you want a pair of orange trousers -- almost jeans-like, they are so comfortable -- Kuhn's has them. For those of us who bleed Illini Orange and Blue, they are perfect. Bought them for myself.

This is a very old-fashioned menswear store. Some of the clothes seem outdated or pricier than what…read morethey should be but then, I'm not familiar with men's clothing brands that are considered more upscale, either. (I will say that two XLT tee-shirts go for $27 and can be found cheaper on Amazon, as one example. My two cents would be to stick with the larger items for purchase here, e.g. suits, sweaters, pants, etc.) They have regular sales on most or all of their items, including suits. The staff are knowledgeable and will help you with whatever you need. I have purchased items as gifts and my fiance has bought some suits here. I will continue to support this local store that has been in the community a very long time.

My husband and I went to Macy's while visiting Marketplace Shopping Center. We had some time to…read morespend before going to a friend's wedding. We visited Macy's to see if they had any bargains. I love shopping in their backstage and final act area. I found a sweater discounted 80% and a throw blanket discounted 66%. Christmas shopping has been started. Mission Accomplished!

Awesome variety IN selection and value at Macys. My last perfume purchase was just lovely and…read morethere was no shipping charge The merch is always packaged and quickly sent off

Problem is with customer service. I ordered two tees in size 3xl. Everything was great until I…read morereceived the two tees. One was correctly sized at 3xl. The other was clearly marked 4xl. On the day I received the tees, I found their customer service email address and sent an email requesting help in exchanging the tee. It has now been five days and I have not been contacted. At this time I would give a rating of 2 out of 5.

They use the post office for delivery, charge for shipping and don't stand behind the delivery-…read morethey tell you to deal with the post office!

i had an order to return to Lands End today. the woman who took my items said one thing to me:…read more "where's this going to?". thats it. no greeting no thank you. also, the way employees dress is horrendous. novelty tshirts, jeans, etc. i worked at the Champaign Kohls during a holiday season several years ago. that type of dress would never have been allowed. kohls has really gone down hill in all areas: decreased selection of brands and within brands, decreased customer service. rarely shop there any longer.

Had what they said it had online Dog pillows on floor…read moreCoupon we got from returning something didn't work Overpriced suit jacket Lots of friendly and hardworking staff members

I went to the store after work to purchase a father's day gift. This was around 340pm. Instead of…read moregoing in and buying said gift there was a sign "Be back soon". Seriously...I'm not waiting around to shop. If you can't be staffed during your posted open hour then you don't need or want my business. I will just order something online.

Big guys don't have many choices where they can buy clothes and Casual Male is one of the best…read more What I particularly like about this one is that there is lots of U of I clothing here. Go Illlini! On a recent shopping trip here I was able to pick up three U of I shirts and another was ordered with free delivery to my home. I got to see what they all looked like. I did not have to try them on because their sizes are very consistent and I look great in orange and blue. The people who work here are always friendly, will talk about the game with me and are very helpful. I come here a couple of times a year hoping for the appearance of the Holy Grail. What is the Holy Grail? An orange fleece, the only Illinois clothing which has somehow eluded me. Stock that, Casual Male and I will get Yelp to bump this to six stars. Great store and Go Illini!

The line here was sooo long but it went so quick bc they have a lot of workers and super helpful…read moreones too! They have a selection for everything and I mean everything!!! The value is top notch quality that will last long. We got a hello kitty long sleeve which was on sale Always check out the sale section bc it's pretty expensive

When I attended college here, I did do a good amount of my textbook shopping and souvenir shopping…read morehere (and in general at Gameday Spirit or Follett's when it wasn't available). I did enjoy the nicer decor and layout of the store to provide a pleasant shopping experience. As an alumnus, I do appreciate their selection of unique items that you won't really find online, sports store, or at the mall (at least not easily) that includes items like homecoming apparel and disney themed collectibles. Service is pretty quick and while prices could be a little cheaper, they're not outrageous either.

Decent selection with different styles of clothes and sizes. I loved the 70 percent of rack! The…read morestore overall feels cramped because there's a lot of clothes. I found nothing was overpriced and they have a great selection of shoes. The workers were very nice.

Going into Briella's is hoping to find a treasure that can't live without!…read moreOr sometimes you call & ask for something specific & they have it! Always clean& friendly!