I had a truly outstanding experience right before closing last night, and it was all thanks to a…read morewonderful employee named Maite. She went significantly above and beyond to assist me with my needs, and I was so impressed by her dedication and willingness to put in the extra effort. Her help was invaluable, and she provided a level of customer service that truly exceeded expectations. I've always appreciated the Oakley brand for its quality products, and now, knowing they hire exceptional individuals like Maite who are so dedicated to their customers, makes me like the brand even more. Her quality of work was remarkable, and I sincerely wish there was a way to leave a tip to directly acknowledge her outstanding support. I truly hope her excellent service is recognized . employees like Maite are a real asset! Thank you for assisting me with my glasses maite I appreciate you! I promise to take better care of them but I know exactly where I need to go if I need help again

I came in on Sunday, found some glasses I liked. As an educator myself I always ask if discounts…read moreare offered. I was told by one team member when asked that the store does give educator discounts. As I am ready to pay, the person at register says "I'm sorry I don't know what he is talking about." Manager was called and he said no we don't offer that. The only reason I made my purchase was because of the 15% off I was told I would get. It was pretty upsetting and to not hold up the line further, I paid the full price. Made me feel embarrassed.

Shopping really is one of the best stress relievers for women, and the real purpose isn't just…read morebuying things, it's about the mood and the experience. I honestly haven't had this much fun shopping at an outlet in years. The environment is so much better than it was a few years ago. There are plenty of seating areas everywhere to rest, and so many stylish new stores to explore. The dining options haven't completely caught up yet, but I'm hopeful they'll continue to improve. The three of us shopped for six hours straight and somehow didn't even feel that tired. Looking forward to coming back more often, and hopefully seeing even better discounts next time!

An outdoor mall, walkways throughout the shops with escalators, stairs, ramps and crossing streets…read more On the far west end is McDonald's, EV charging and gas stations. Entrance 4 has nice lounge seating areas right in front of Clark's & ugg stores. One restroom area is right next to the coach store. By the south side exit door. Staff inform you of their deal that day. Selections can sell out quickly on popular sizes. On the far east side is Hadley's fruit orchard store, Chipotle & in n out near casino Morongo. Deals on past season designer brands. Always packed the Friday after Thanksgiving. Be prepared if you're planning to head out in the afternoon. Freeway will have traffic to get into the shopping center & parking structure. Front row parking in structure and kids wagon strollers by the elevators with extra cost. Nearby homes will offer parking in their driveways for a fee. It's a mad dash for deals.

I am writing to formally file a complaint regarding an extremely disappointing and unacceptable…read moreexperience I had at the Saks OFF 5TH store located in Cabazon, California. I have been a loyal customer of Saks OFF 5TH for nearly 20 years. I live in Palm Springs, CA, and have regularly shopped at the Cabazon location. In fact, last year I even opened a store credit card because of my long-standing loyalty to the brand. Therefore, what happened during my recent visit was both shocking and deeply upsetting. On March 2, 2026, I visited the Cabazon store and purchased seven men's suits. Since I was aware that the store would soon be closing, I specifically asked the staff at the register to confirm that the jacket and pants sizes matched for each suit. After returning home, I discovered that one of the suits--a dark blue suit by Scotch & Soda--had a jacket size of 40R but pants size of 48R, which is obviously a completely mismatched set. On March 4, 2026, I returned to the store to request an exchange for the correct size. I fully understand that the items were marked as FINAL SALE. However, this was not a typical return situation. This was clearly a mismatched product, and I reasonably expected the store to correct the error by either providing the proper pants size or allowing an exchange for the same suit. Instead, I was treated in an extremely rude and dismissive manner by the staffs, particularly by the manager, Rakesh, and another employee(or manager) whose behavior was even more aggressive. They immediately insisted that because the item was final sale, nothing could be done, and they repeatedly told me that checking the sizes was entirely my responsibility. The tone and attitude they displayed were confrontational and disrespectful. I have shopped at OFF 5TH and Saks Fifth Avenue for decades and have never experienced such treatment. Their behavior gave me the clear impression that because the store is closing soon, they simply did not care about providing any level of customer service. To be completely honest, the situation also made me feel as though I was being treated with less respect because English is not my first language. The dismissive attitude, the raised voices, and the refusal to even consider a reasonable solution were extremely upsetting. Eventually, after a female staff member suggested that they simply check whether the correct pants size existed, I personally went to the rack and found the correct matching pants myself. Only then did they reluctantly agree to exchange it. Even during this process, the manager warned me not to "yell" in the store, which I found completely inappropriate given the circumstances. The entire experience left me feeling humiliated, disrespected, and deeply disappointed. What should have been a final visit to a store I had supported for two decades turned into one of the worst retail experiences I have ever had. For clarity, here are the details: Purchase date: March 2, 2026 Exchange request date: March 4, 2026 Manager involved: Rakesh Store Manager: Michael Dufresne Location: Saks OFF 5TH - Cabazon, CA After 20 years of being a loyal customer, I find it unacceptable that a simple and reasonable issue involving a mismatched suit set was handled in such an arrogant and disrespectful manner. I sincerely hope Saks OFF 5TH takes this complaint seriously and addresses the behavior of the staff involved.

Fashion's just a house of cards, isn't it? Now that Saks owns Neiman Marcus, we may see less price…read morecompetition in the world of luxury brands. Fortunately, there's Saks OFF 5TH to provide some relief and the occasional jaw-dropping deal. Run, don't walk, to the area where everything is locked up with cables and beeping alarms -- that's where the treasure is. Each OFF 5TH has a small selection (sometimes just a rack or two) of direct-from-boutique designer goods from last season: Gucci, Balenciaga, Off White, Versace, Prada, Moncler. I'm not sure how management decides what gets sent to OFF 5TH, but I promise you it is worth a look. A very small number of designer bags can also be found in the locked glass cases against the wall. The better shoes don't seem to make it so I would pass on those. Bonus: they have some sort of free loyalty program where you earn credits with every purchase. And no one will know your haul was from OFF 5TH.

Lots of help here.... The girls were very attentive... my friend ended up buying a small purse…read more.. she could use for concerts/ venues ... they require your purse to be a certain size... the thing I found interesting was none of the wallets have RFID blocking... and none of the staff even knew that it existed

We stopped by the Kate Spade Outlet at the Cabazon outlets and had a really good experience. My…read morewife ended up buying a backpack and loved the selection they had. The store was clean, organized, and easy to browse. The discounts were solid, and with the additional promotions, it felt like a great deal. The staff was friendly and helpful without being pushy. Overall, it was a smooth shopping experience and we'd definitely come back.

On the east side outskirts of the cabazon outlets, easily accessible with parking right in front of…read morethese strip of shops. I do have to say one staff was very nice while I looked around which is what bumps this to a three but they were way over staffed for such a small store. Service was informative but usually at other store locations I'm always offered a beverage right off the bat, welcoming and friendly with no judgment of how I look. Unfortunately this time wasn't the case. Ive had a few of these experiences in my life. I felt the watchful eyes on me. I was one of two customers inside at the time. I got the "pretty woman" look over but I continued to look around. I always shop at Brighton to find gifts for my mom and sister but the initial judgment was a little off putting for the now, hurried visit. I felt uncomfortable browsing around. After seeing a few others who have had a similar experience, I'm not sure if I would return to this location. Staff etiquette needs improvement. It's sad that a place with the Brighton name could have this type of experience. Good thing about this place is there's many other stores within walking distance to find that perfect something.

Somewhere between ok and good. Figuring out their pricing during sales required a calculator…read more Because it is in an outlet area, it gets very busy and items get moved around quite a bit. So you can find different items throughout the store. On some days, half of the store is on sale and the other half isn't. On annual sales, probably 90% of the store is on sale. If you, or the people on your gift list, like Brighton, this is a great place for bargains. If you like their belts, they have great deals on these. You'll need to be patient as lines can be long to checkout. Also, depending on the season, you will either get gift boxes / packaging for every item you buy, or just a few. Parking is ok as well. If you enter from the main street, the parking to the right is usually the best. Bathrooms are available about 100 yards down from this store. But, even though I rated it 3 stars, it could be 4. We do stop in about once a year and always leave with a purchase. Hope you can find something you like for you or your loved ones and...enjoy!!!

This my favorite brand for wallet and purses. Nose place , and all stuff. And nice for save money…read morehere

I had such a great experience here 3 weeks ago. My associate was JP. He was attentive, hospitable,…read moreand accommodating. The shoes were the pair I loved and the price was great! There are comments about them being mean to brown people, well I am brown and didn't have that experience at all. I was in line 10 minutes at the most, was greeted upon entering and assigned my associate. I told JP what I was looking for, they had my size, I purchased and then left the store. Even the associates not assigned to me were super nice. I had gone to the CL red bottom store a few minutes prior and was not greeted at all, they looked at me as if I was Casper the ghost. I usually deal with Tammy there and she was scheduled to work the night shift and was not there at the time I went to the mall. Went to Gucci and had a good experience.

The Salvatore Ferragamo store at Desert Hills is beautifully arranged and full of timeless pieces…read morethat really showcase the brand's elegance. The selection is impressive, with a nice range of styles and sizes, and everything feels thoughtfully displayed. It is one of those stores that's easy to get lost in, especially if you appreciate classic, high-quality design. Whether you are shopping for something specific or just browsing, it is definitely worth stopping in for a little luxury.

Salesmen were attentive and helped me get a great pair of classics. The interior of the boutique…read morewas nice and easy to navigate. I will come back here again to get a new pair of well-crafted shoes.

Additional 10% off purchases as of 2/24/24…read more SA was helpful, and not pushy. Like any outlet store, merchandise is usually off season - not the current popular items. Miu Miu items also offered inside Prada location.

I purchased a bag for my husband and he didn't like it because it's cheap materials, especially the…read moremetal buckle is very thin and slim for a Laptop bag. The salesperson didn't tell me it's the final sale and no return. We went back within 7 days and was told we can't return it. After a long unfriendly talk, finally the store manager allow us to do an exchange. But nobody would even help us with the different items. We had to spent another thousand bucks to exchange to another bag. Prada used to be a very high-end brand that provides very good quality and very good service, it's so sad to see the way they handle their business and treat their customers poorly. The quality and the service are simply not commensurate with their high prices.