I had a pair of rimless eyeglasses that couldn't be repaired at America's Best, Sunglass Hut, or…read morethe jewelry repair shops in the mall. Matt was preparing to close when I walked into Lenscrafters and asked him for help. He repaired the frames by attaching the lens to the frame and securing it with a rimless frame bracket within 15 mins for free, as it was purchased at LensCrafters. I highly recommend this store because Matt's knowledge, skills, and customer service were second-to-none. Thanks, Matt!

I literally just left the store. There was a man and a boy who were the only other people there…read morethat were being helped as I Browsed for a good 20 minutes was never greeted, was never approached by staff to ask if I needed help. The man and woman working were talking about other clients they have helped. More people walked in. The woman greeted the new people but never offered help. Customer service clearly isn't a strong point at this location. I was trying on a bunch of glasses and still no one had asked if I needed help or if I was interested in what I was trying on. I even found the glasses I wanted but was turned off in getting them due to lack of customer service.

Super cool store. You can try on all the different glasses and ask any questions of the friendly…read moreand accessible staff members. You can buy this brand online but this is one of their only actual stores that you can try in the different styles. They have lots of different sun glasses and blue light glasses too. Easy check out process and you are on your way

I had a great experience at QUAY I ended up finding two pairs of sunglasses that I loved. The two…read morepairs i choose i got for 85-86 dollars great deal. The employee helping me was super knowledgeable about all the different styles, colors, and prices, which made it really easy to decide. The store itself is cute and small, and the service was really friendly.

What a pleasant experience at Americas Best, especially with General Manager Jordan! Jordan, along…read morewith the other front office staff were very knowledgeable and were patient to navigate me with my weird insurance situation. They were patient and explained everything very well! My optometrist that checked me out too was very knowledgeable and helpful. They were all quick, professional, and in/out of there in no time. Def make an appt and avoid going weekends.

I bought some glasses from the Brea location but the next day I went into this Anaheim location…read more The frames werenr sitting right and all I wanted was an adjustment. The guy at the counter was Jordan, he told me "is there any reason why you came to this Americas Best, you should go to the Americas best you bought them at! Terrible customer service! Turns out hes the manager... WOW!

I took my aunt, who has dementia, to Eye View Optometry, and we had a wonderful experience! The…read moreDoctor and staff were so kind, understanding, and professional. The facility was well set up, easy to navigate, and very clean. I enjoyed the fact that it is a warm and friendly environment, as opposed to the larger, chain eye care businesses. Thank you Dr. Tran and staff. Especially with your patience with my aunt. We'll see you again. :)

They told me it was big enough for a wheelchair and I could get my face into the machine. Nope. The…read morereceptionist/tech kept showing me styles of frames that I told her I did not want. I didn't want to look like Buddy Holly. I was specific. No black rimmed glasses!!My gut said to turn around and leave. There was a language barrier. She did not listen to a word I said. Picked up new glasses today after numerous calls to come and pick them up. They were already paid for! I dreaded going down there because I knew there were going to be problems. The frames were more round than I remember. While trying them on and off again, they fit OK but needed adjustment. She tried several times to get them to fit tighter against my head. She could not get them right. So now I am in a dilemma. Should I go back to them or find another provider in my insurance plan? I am sitting here dictating this note and I can see better with my old glasses then I can with my new ones which are sliding down my nose! I actually think these are the wrong glasses! I will give them one more try.

TERRIBLE RUDE MANAGER says her name was Jenny. Went in with $600 Oakley ai glasses that we just…read morebought and wanted to exchange. Nothing but attitude from her from the start. Asked her what other AI meta glasses and she said. "Be more specific - there are lots of them - don't you know what you wanted when you bought them?" So told her we just wanted to return them and will buy elsewhere. She looks at the receipt and says. "You paid cash ugh" as if American currency is a crime to use I guess...Then she starts "cleaning totally new glasses roughly for 5 minutes while glaring at us in between and sighing". She then says they are "unreturnable condition saying there are scratches she can't even point out. Refused to give upper management phone number and then try's to call security. The woman in this picture is her. She is a terrible member to be employed in any service position let alone a store manager. I have purchased over 10k of sunglasses over the years from sunglass hut. Will not spend another penny there EVER! I highly suggest sunglasses hut revisit their hiring standards especially for management because this is not it.

Derek is a great salesman! I came in right at closing and he was patient with me and let me even…read morecheck out clothes at his register. Highly recommend!

Dr Michael, Mike, and Steven were very professional, helpful, and friendly. This was my initial…read moreappointment and took a chance as it was closest and in network with my new VSP insurance. My experience did not disappoint whatsoever. I showed up a few minutes early, they greeted me, and took me in and started the intake and pre-diagnostic stuff. Everybody was thorough and patient. Located in a nice plaza with plenty of parking. Ordered my glasses and hope to pick them up soon. Will bring my family to Visionworks moving forward.

Absolutely recommend! I brought it my daughter within an hour of calling to make an appointment. I…read morewas very impressed with the optometrist who take every second analyzing and was determined to properly assist my daughters eye needs. The staff were also very patient and great service. I will return for my eye exam and am so happy to have found a trusted optometrist.

Background: It has been almost 2 years since I got my last…read moreeye exam. Considering the fact that my vision has become so blurry to the point where it was hard for me to drive at night, I figured it was time to get a checkup. I usually see the same optometrist I have since I was in middle school, however due to my parent's lack of insurance, I was not able to revisit the same optometrist. At my old optometrist, I was paying almost $200 for just my contacts check up and contacts. Not including my glasses prescription. Price: After a little bit of research on other vision centers, I found that Walmart's vision center best fit my budget as a college student. For both a contacts/regular prescription glasses check up, was roughly around $90! For a box of contacts (roughly half a year's supply) and new glasses frames, including the price of just the check up, was about $230! I could not believe I had been paying so much at a private optometrist compared to Walmart! Experience: The layout of the vision center is kind of odd. The front is solely for looking at frames. In order to get your check up, you have to walk to the far back corner. There are no signs explaining this, and as it was my first time here, I was very confused. However the staff had noticed I was lost and were very helpful in pointing me in the right direction. The front desk lady did my pre-exams and she was very nice and welcoming. Then the doctor saw me right away. He was also very friendly and after explaining how my vision was blurry with my current prescriptions and describing my day to day vision activities, he gave me very helpful advice and information to keep my vision the best it could possibly be. He was caring and funny, and made the experience a little less nerve-wracking for someone who hates going to any sort of doctor in general. Aftermath: I had received a paper right after with both prescriptions on it. I then purchased my contacts that they had on hand, so I didn't have to wait for a shipment. Then I continued to look for frames to wear for my glasses. I have always hated picking glasses because I never seem to like a pair enough to wear for half a year. I have worn glasses since I was in elementary and have yet to find a glasses frame I am happy with. The staff however assisted me multiple times by asking what it was I was looking for or what kind of preference I had. They had multiple options and were all roughly under $100 for frames. If you want boujee ones, they carry a few selection of Ray Bans and Coach glasses as well. I however, stuck to my $80 frames. I'm not sure if it was just a one time promotion or not, but after I purchased both my glasses and contacts, they gave me 50% off my frames purchase. Which was very helpful. Overall: Overall it was a great experience here. Everyone was very kind and helpful and I did what I came to do in under an hour. It was fast, efficient, and easy. I am very happy with the service I received and will come back here in the future. My contacts have been very nice since I got them, and they're the correct prescription. I have yet to receive my frames, but when I do, I will add to my review based on the outcome.

I was led by the to do this , call it led by the spirit, the girls at the Optical Department at…read morethis Walmart in Brea deserve there flowers the do an outstanding job representing there department they were kind with a servant heart second to none all three of them Stephanie Hanna Adriana , all three of these girls are keepers and Walmart is lucky to have them . Merry Christmas . Great job girls ! Sincerely Robert

Dropped by this Brea Mall Oakley location to return a pair of sunglasses I ordered online, that did…read moret fit me well. As I walked in, I was greeted by Cesar and asked how my day was going not "how can I help you", which I thought was really cool. Cesar was able to help me with my online return, and even gave me a little history lesson on the sunglasses. He let me know they were a reimagined pair of the very 1st Oakley sunglasses ever made. The very 1st model from Oakley. After I knew this, I was sad that they didn't fit as Cesar said gave me great insight to some limited edition legacy sunglasses made by Oakley. My many thanks to Cesar for the great interaction at Oakley Brea. He was professional, knowledgeable, and provided excellent customer service. Something you don't see this day and age. 5-Stars for this Oakley location, with great people like Cesar making the company proud.

Got my first pair of Oakleys from here. Thank you to Christian for the best service, he was super…read morekind, enthusiastic, and helped me decide between getting the Sphaeras vs the Radar EV Path. I will definitely be back here anytime I need another pair! They have an amazing selection and value is standard.