Dropped by this Brea Mall Oakley location to return a pair of sunglasses I ordered online, that did…read moret fit me well. As I walked in, I was greeted by Cesar and asked how my day was going not "how can I help you", which I thought was really cool. Cesar was able to help me with my online return, and even gave me a little history lesson on the sunglasses. He let me know they were a reimagined pair of the very 1st Oakley sunglasses ever made. The very 1st model from Oakley. After I knew this, I was sad that they didn't fit as Cesar said gave me great insight to some limited edition legacy sunglasses made by Oakley. My many thanks to Cesar for the great interaction at Oakley Brea. He was professional, knowledgeable, and provided excellent customer service. Something you don't see this day and age. 5-Stars for this Oakley location, with great people like Cesar making the company proud.

Got my first pair of Oakleys from here. Thank you to Christian for the best service, he was super…read morekind, enthusiastic, and helped me decide between getting the Sphaeras vs the Radar EV Path. I will definitely be back here anytime I need another pair! They have an amazing selection and value is standard.

ONLY PLACE THAT CAN HELP!!!…read more So I accidentally took a nap on a very expensive pair of eyeglasses put them in a desk drawer and retired them.. was forced to buy another pair. Fast forward like 3 years later one of my twins (not naming which one) likely took my glasses and either threw them away or put them with the rest of our lost buried treasures of things that go missing. I was forced to wear my glasses that lived in the drawer when I worked at my desk then decided since I had the parts that their had to be a way to have them fixed. Went to a couple of places claiming they could fix but I was told they were unrepairable and should buy new ones.... I almost gave up and gave in. UNTIL! I came across FIXMYGLASSES online that is actually World Optic on state college they took me right in and rushed my glasses into surgery and miraculously brought them back to life!! Saying that I'm ecstatic right now would be an understatement! Thank you World Optic!

Great service from beginning to end! I always need nose pads on my glasses because I have a low…read morenose bridge. I found World Optic through a quick google and Reddit search for local, affordable glasses modifications. I placed an order/RMA on their website on 1/26/26, immediately received an email with a prepaid shipping label, and the. mailed out my new Miu Miu glasses on the same day. On Tuesday 1/27/27 I received email confirmation of delivery to their shop and a separate email with assessment options and prices. I paid $79 for the basic option of nose pad modification. They even preemptively chose the gold nose pad arms to compliment the frames (I didn't add specific cosmetic requests in my order). By Saturday 1/31, I gave them a call to ask about the status of my glasses which they let me know were shipping out that day. Today, 2/2, I received my brand new, perfectly fitting Miu Miu glasses and couldn't be any happier! I'm so excited to know that I can get more plastic frames now that I've found World Optic to add the nose pads for me!

I had a great experience at QUAY I ended up finding two pairs of sunglasses that I loved. The two…read morepairs i choose i got for 85-86 dollars great deal. The employee helping me was super knowledgeable about all the different styles, colors, and prices, which made it really easy to decide. The store itself is cute and small, and the service was really friendly.

I was at the Brea mall looking for clothes, and the Quay store caught my eye. I walked in and was…read moremet by a young friendly sales person named Mia. She could tell I was a little lost with the different styles and so she immediately helped me and suggested a few pair that she thought would look good on me. Quay was running a special for buy one get 1/2 off and so I asked her to hold the glasses while I grabbed my wife so that she can get a pair as well. Mia was amazing. She helped my wife find a pair that she absolutely loved and gave us a great deal on the sunglasses. I had an amazing experience and will definitely come back soon to buy more. Thank you, Mia and Quay for your kindness and help.

I can't recommend Visual Effects Optometry enough! From the moment you walk in, the experience is…read moretop-notch. The staff (Diana, Daisy and Michael) are consistently wonderful- they're always professional, welcoming, and efficient, which makes the check-in process a breeze. Overall this place is fantastic- you can tell the entire team truly cares about their patients. As for Dr. Nguyen she is simply amazing. She takes the time to be thorough, answers every questions, and provides expert care with a personal touch. We've been going to them for 7 years now and we couldn't be happier.

I had an urgent situation where I needed to get a prescription for pickup. I was told it would be…read moreemailed to me, so I waited--but never received anything. When I called back to check on the delay, I was told their scanner was broken. Given the urgency, I would have expected a proactive call to let me know so I could make other arrangements. What's frustrating is that after the delay, they suddenly were able to email the prescription anyway. The lack of communication and nonchalant attitude throughout the process felt unprofessional and unreliable. Because of this experience, I'll be taking my business elsewhere.

Jasmine was kind and knowledgeable! My daughter-in-law's lens had popped out of her frames, and…read moreJasmine fixed it quickly and effortlessly. Then, she also fixed my sunglasses as a bonus! What a gem of an employee -She went above and beyond!

This store lost my daughter's sunglasses in a shipment and it was supposedly sent to a store in…read moreanother state. When I didn't get a call that they were ready for pick up, I had to call the store to inquire about my order and was then told that my daughter's sport goggles, along with other customers' glasses, were sent to the east coast. My daughter needs the sport goggles and I was told there was no tracking number and they had to work with UPS and their regional directors have emailed other stores to "check their shipments" for the lost items. The sales associate was very matter of fact and made no recommendations on how we could rectify the situation given that she needs them for upcoming sporting event. My first post gave one star review. Update: the store manager called me and told me that there was no update on the shipment but that the store would give my daughter sport goggles at no charge as a short term solution for the time being. I was very appreciative. I gave three stars in my follow up post.

I walked in today to pick out 2 pairs of prescription glasses for the 1st time ever. One for my…read morepurse and one for my car. I had no idea what I was (narrow, wide,...low bridge,..) and what would look good on me. Within 30 minutes I had them picked out, insurance looked up, ordered, and all reflected on my app. Within minutes the email confirmation came thru, then my insurance submission. Thank you for making this easy and fun. The rep that helped me is a young, petite Asian gal.

Low priced glasses expect low to no customer service skills from the staff…read more Won't be back.

I've been coming to Eye Optics for the last few years. It all started when my family and I randomly…read morewandered into this small, unpretentious shop in the H-Mart shopping center. The owner who I'm pretty sure is named Andrew, unless he's been politely lying to me for years has always taken great care of us with zero issues and really fantastic customer service. When I heard they were moving to a different shopping center, I decided to follow. Caring, gentle, professional and he somehow puts up with my indecisiveness. Definitely made the right call! The 168 Market spot is perfect. I can grab Korean groceries, eat way too much at the food court, and handle my eyeglass emergencies all in one go. The new place is still low-key and unassuming, but don't let that fool you, the products are high-quality and the prices are surprisingly competitive. And here's the wild part: if he has your lenses in stock, he can get your glasses done in like 20-30 minutes. I'm not kidding. I've waited longer in line for boba. This kind of speed is something I'm used to in Asia, especially Korea, not here in the U.S. The shop is now located inside 168 Market in Hacienda Heights and it's actually a bigger space. It's clean, organized, uncluttered, basically the opposite of my desk at home. They even have a great selection of glasses for kids, which is something a lot of big chain stores seem to struggle with. Just my two cents. I'm no expert, just a very satisfied customer, but I can easily recommend Andrew and his shop for all your eyeglass needs. And hey, it probably won't mean anything, but feel free to ask Andrew for "the James deal." Lol.

I highly recommend this eye glass store to anyone who needs eyeglasses or sunglasses…read more We got a new prescription for my kid and quotes from doctor's office were pretty high and there were not many options for kid/teens. We were at 168 market and looking around and saw frames light weight and cute at this store. The owner/Andrew recommended blue light protection lenses and showed us how they work. Those frames are made with titanium and silicone and so light for kids to wear. I left prescription and it took 2 days and got our glasses. The owner/Andrew is very knowledgeable and explained well to us. The price is very reasonable. We are so happy with the service and we'll go back for more glasses in the future. They also have fashionable sunglasses at reasonable prices.

Aloha Family Optometry is excellent in every way. I highly recommend them. My family and have been…read moregoing to them for 15 years. Dr Jennie and Dr. Randy are the best and the staff is warm and welcoming.

One of the best VSP providers around…read more I really enjoyed our experience with Aloha Family Optometry. Everyone was very kind, patient and welcoming. They handled my youngest child with a lot of patience and care and didn't even make us feel bad about it. They have a wide range of frames - they also had my preferred brand (ray ban). They also had a lot of nice options around lenses. I have super sensitive eyes and my prescription is thick. It was nice that I could get high index anti-glare lenses with protective anti-blue light coating. This is the bare minimum I need otherwise I can't drive at night. They also offer transitions on-top of that too, which was also cool. One of the best VSP supported options out there. The doctors were super nice and very thorough in the examination. To ensure that I'm providing an honest review, I do have to say that they offer you a lot of upsells around various types of tests. For me, I didn't mind it, because I have bad eyes and I want to make sure they are in good health. I usually opt-in for these additional services anyways (like retina imaging, et..). If you don't want these services, you can decline. I understand why they do it. It's partly to be helpful, but also, as a small practice, they are unable to process as many patients as large chains and are not able to spread their costs across a wider variety of locations and options. Therefore, they try to maximize revenue per patient to keep their practice running. Personally, I don't mind that and get it - and I like supporting small local businesses if I can. They are also not forceful or abrasive about it, which I appreciate. That would have been a turnoff for sure, but they are very nice about it. Finally, if you get your frames and lenses from here, they are under a 1 year warranty that's included in the price. So you can use your glasses worry free. For me, because glasses are so important in my daily life, I'm always worried about messing up new glasses so this helps a lot in giving me peace of mind to just use them! Thank you Aloha Optometry for taking care of me and my family's eye care needs!