I have been a loyal costumer to sun devil for over a decade now. Unfortunately, it is time to take my loyalty elsewhere. I took my disel in for a basic oil change and top to bottom inspection for a cross country 1500 mile road trip that I was about to take. They came back with that I needed a new radiator system and quoted me $1400. I took my truck for a second opinion to Crawford auto, who also did a full vehicle inspection... And said and I quote "i wish I could tell you your truck needed service because that's the business were in..but it doesn't. Your vehicle is in perfect working order. I would have no problem taking it cross country". Crawford had the perfect opportunity and setup to confirm its need for a new radiator system and quote me a little less to ensure my business with them. I did communicate exactly what sun devil said and quoted as well as showed them in the system exactly what they showed me. They were LOOKING for the problem!!! And still NOTHING!! Sun devil auto are thieves! They take advantage when they see opportunity to. Then conduct high pressure sales as they told me that I should think twice about driving my truck off their lot without getting the repair done. That I could blow my engine at the next stop light. A pretty bold statement considering the truck checked out PERFECTLY the next day elsewhere? Do not go here... On a side note, since the owner called my husband offended that I called them asshats on Yelp. I did them the service of removing it. Regarding your comment: nice back stroke sun devil! Appreciate your twist on words in attempts to not look like the thieves you are. Thought I'd edit this post and let you know that I did indeed take it for a third opinion like we discussed! Can you take a wild guess how it Checked out? Damn straight. Perfectly!!! read more

These guys bait and switch. I brought my car in for an oil change with a coupon printed from their website. When I came to pick up the car they charged me 50% more claiming that the oil my car used (5W30) was not part of the special offer. Baloney! If that were true, they would've mentioned it when I dropped off the car and gave them the coupon. The fact is they just didn't want to honor their coupon. The coupon was just to get customers in the door. This place RIPS YOU OFF. Stay away. read more

This place sucks, they milked a extended warranty we had purchased with a used car years ago. Every week like clockwork some other expensive component was broke, but it was usually covered. They also almost blew up my car and me in it when they did not install a hose going to my gastank after fixing it. It came off while driving and I dumped a full tank of gas in 30 seconds . read more

I greatly appreciate this Sun Devil Auto location. The staff was very friendly and they took great care of me. After dropping off my car, they let me know a timeline of the couple things that I should get fixed (from low priority to high priority). I was very pleased to know the same recommendations that Sun Devil Auto made, our family auto repair guy suggested them as well. The pricing was fair, and they provided financing options that don't involve opening an additional line of credit. I waited two months before posting this to Yelp, because I tend to be skeptical of auto shops. Sun Devil Auto was timely, fair in price, honest, and friendly. Thank you for providing such great service!! read more

David and his crew are awesome! Went to get an alignment done somewhere else and they said I needed 4 motor mounts. Brought it in to Sun devil auto talked to David and he showed me it was only one that was bad. Saved me $650 dollars. My wife and I thank you. Will be coming back here in the future for sure. They know what they are talking about and will show you what is wrong with it. I like that. read more

Every time my wife and I brought in our car to have its oil changed the mechanic would discover something wrong with either the radiator hoses, or the engine mount, or an oil gasket was leaking... It was repair this and that ad infinitum. Fortunately, I decided to independently verify all of these things before getting our 07 Chevy Impala overhauled by Sun Devil. Actually, the irony is, we took it to Big-o, who said they spotted a leak from a manifold head gasket. Sun Devil never mentioned that. (We too had that independently verified. And sure enough, there was a major issue that costs thousands of dollars, having just exceeded our warranty.) From this experience, my inferences conclude me to assume that the modi operandi here is mostly guesswork. They seem more interested in nickel and diming its customers, which is something that many mechanics do, even Big-o (whose services I have also eschewed). I will never take my car here again. read more

Been going to Sun Devil Auto in Scottsdale and Tempe for 8-9 years now and have always been satisfied with service and cost.

This is a great place to take your car if you want to have an oil change turn into a costly repair. These guys are the kind of place your dad warned you about. read more

I always have car trouble and trusting Mechanics who work on commission has always been an issue, but these Guys are awesome! They showed, explained in detail, and compared to another engine what was wrong with my car with nothing but patience. We worked out a good payment plan for what was the first priority as well as them listing and pricing what else will eventually be 1st and 2nd priorities. I am saving up for a new car but until then I trust this place with my hooptie! read more

I have been taking my car here for quite some time now for oil changes, and I have always been satisfied with the service. The guys who work here are always polite &friendly and they don't PUSH you to get other things fixed on your car, they simply inform you of a few things (if any) and give you an estimate should you decide to go through them. The price (for oil changes) aren't too expensive either. I am very satisfied with their service. read more

First Tip - Go to their website before you go to see if any coupons might be of use! www.sunautoservice.com/offers I am a fairly young disabled woman who drives a pretty sporty car and *just the type* mechanics with no scruples try to take advantage of. I'm new to the area and nobody was able to give me a recommendation, so Yelp to the rescue! Sun Devil Auto at the corner of McClintock and E. Elliot is great! I really know my car and I went in for a basic oil change, tire rotation, fluid top off before heading out of the area on about a 400 mile trip. I knew what they should come back suggesting in terms of additional work I might consider doing on the car and I knew just how urgent the work in question *isn't*! lol They came back mentioning just the things I already knew about, were honest that my car is perfectly safe and that the repairs in question are just something I'll want to take care of at some point...but there's no urgency about any of them. Big points right there. They caught all my cars little problem areas and were straight with me. That's HUGE from an auto shop. (At least in my book!) I had an appointment - something I suggest to one and all whether you're *just* after an oil change or your car is needing to spend more time at the car doctor. They're kept busy and yet it was clear that they are still being thorough and taking appropriate time tending to each customer's car. They got my car back right on time and it was done in about 45 minutes. The "front desk Daves" were both really friendly and I ended up having a lovely chat with one of them while I waited on my car. They honored an online coupon I'd found even though I'd been unable to print it out per the instructions! I had all my fluids topped off, my oil changed, and they rotated my tires - I was out the door for under $23.00! That's QUITE the deal. (Oil changes are typically more like $40 and it's usually another ten bucks or so to rotate tires.) I had the opportunity to listen to the Dave I hadn't been in conversation with talk with a woman about the problems they'd found with her vehicle and she needed it all broken down and explained in "bite-sized" chunks in order to be comfortable and make decisions about what work she wanted them to do. (She'd brought the car in because it was having some troubles and Dave was going over what they'd found and the estimates for the work the shop suggested be done.) I thought his explanations were *fantastic*. He made the whole thing very accessible for her and she was clearly at ease when deciding what to do. They get a lot of credit from me for that. A lot of shops lack the ability to explain complicated car problems to non-car savvy people...and even if they've got the skill, they so often lack the patience! This leaves customers really wondering if they're doing the right thing agreeing to put all this money into fixing things they don't exactly understand. Good Job, Sun Devil Auto! I also got to overhear the Dave I did spend time talking with "breaking the important news" over the phone to someone that their car repairs had come in a couple hundred dollars UNDER what had been quoted...so they have a sense humor, to boot! The only thing they didn't do that I'm sort of used to places doing when they do an oil change was vacuum out my car, but at $22 and some change - a timely but thorough job - a totally pleasant experience - and where NO attempt was made to talk me into additional things not necessary - I'm NOT really complaining. I can vac my own car! lol There folks do about every kind of work on cars/trucks/vans imaginable. The only things they don't really do is much in the way of body work or upholstery. I only went in for something very basic, but after having the experience I had and getting to see their employees interact with customers whose cars had bigger problems, I wouldn't hesitate bringing my car here again...be it for the maintenance they suggested that does need to be done at some point or for something far more major. Three Cheers for Sun Devil Auto!!! P.S. I think if you mention my name they'll give you a bit of a discount. Tell them you read Dahlia's review! Can't hurt! read more

This place is awesome. No bullshit. Went there to have my brakes checked and possibly replaced. My brakes were making a slight noise. They took the car, checked the brakes and were completely honest with me. My brakes were only 10 to 15 percent worn. And they informed me the noise was caused from dust. I doubt any other brake place would be this honest. They did tell me they could clean them with brake cleaner, for 30 but they weren't pushy about it. HIGHLY RECOMMEND THIS PLACE. read more

Stopped in to get a crack in my windshield fixed. The manager Dave was extremely friendly and chatted with me for a bit as I waited for the repairs to finish. All of the staff were friendly and professional. The damage to my windshield was fixed perfectly, and best of all they comped the cost of the repair! Great place! I plan on making Sun Devil Auto my go to repair shop. read more

Great service here! Dave and Maurice are always so nice! I take my car here for everything. Had to have my entire brake system replaced and Dave made sure it was handled at the best price and timely manner. Everyone I speak with is always super friendly too. Oil changes are always under an hour too. Everytime I'm in here I hear singing from the office or in the shop. Who doesn't enjoy singing working men? Recommended read more

I have had such a good experience here, Dave has always taken great care of me. Last night, I was leaving work (located right next to them), and my car wouldn't start. It was 5 minutes before they closed, I ran over to ask if there was anything they could do, and Dustin & Austin were able to help me! They brought a jump pack over and got my car started immediately. They saved me hours of inconvenience, I am so grateful!!! Thanks guys!!! read more

I've been taking my vehicles to Sun Devil Auto on Elliot Rd for several years. Two services ago I had the oil change in my 2009 truck and they pointed out the unusual wear on my front tires. I choose to have it aligned closer to my home. The next time I changed the oil they noted on the receipt the tires were rotated, but clearly they hadn't. Yesterday I took my wife's car in for an oil change. Just to check on them I marked the tires so I could clearly see if they were rotated. After the service their paperwork indicated the tires were rotated, but again they clearly we not. When we leave our vehicles for service anywhere it's a leap of faith they will be trustworthy and do what they say they will do or have done. Before I left the area I pulled the dip stick just to check if there was clean oil on it. I fell fortunate they at least changed the oil. Now I have to find another shop to get my repair work down because the trust I'm looking for isn't at this business. The only plus (besides actually changing my oil) was the support and confidence the manager had for his employee saying he did the work. I guess loyalty between workers is a good thing even in an untrustworthy place. read more

Honest, nice, helpful. They fixed my car for far less than I was expecting and their lobby has free WiFi. Not the worst way to spend a Monday morning. read more

Car overheated on the freeway and a few things went wrong at once. After I had it towed to the Tempe location, they put in a new radiator which had cracked during the overheating, thermostat which got shot in the process, hoses, system flush and a new battery with a 5 year free battery warranty for just 800 and that was without coupons etc. read more

Great service. Like any other car repair shop, prices are a little high. But you have to pay if you want the work on your car done correctly. The guys who work there explain to you how and why your car needs the repairs they recommend but don't hassle you to do it on the spot. Strongly recommend them to anyone who needs any minor or major work on their car done. read more

I liked these guys a lot. They were fast, friendly, and sympathetic to my limited budget. They were honest, helpful, and gave me a great price on the services I needed. I'll definitely be returning to them in the future. Plus, their front office and bathroom were very clean which is always a good sign that they care about their customers! read more

I was recommended here by a family friend. I am from out of town and don't know much about cars or oil changes but they are reasonably prices especially for a college student and have a friendly staff. I would recommend this place to anyone looking for any auto repairs. read more

I recently had my car worked on at the Sun Devil Auto on E. Elliot Road, Tempe, AZ. The staff were professional and pleasant to deal with. This is one auto repair shop that definitely stands behind their work. I will recommend them to all my friends. read more

Was referred to this shop by a friend. I was very impressed with Chris's "can-do" attitude and relaxed demeanor. Unexpected car problems can be so stressful and Chris was very attentive and actually listened to what I said in regards to the car's issues. Chris sorted out a free tow from across town and kept me up to date on the status of my car. Sun Devil Auto diagnosed the problem with my clutch for FREE. The quote I received was about $500 less than what another shop quoted. I had also been quoted for a radiator replacement due to "discoloration"- SDA took the time to look up my radiator and determined it was just the actual color of the radiator and it didn't need to be replaced yet. They informed me about what needs to be done next as well, so I can prepare accordingly. They quoted a few other things for me and they all fell lower than 3 other independent shops in town. I'm blown away with the care and detail they provide for their customers at such a competitive rate. They also serviced my brakes for an incredibly competitive rate. I will never go anywhere else from now on! :) read more

After being in Arizona for 2 years I have been so impressed with Sun Devil Auto in Tempe. We've had a lot of car troubles and they always go above and beyond for a great price. Plus you can't beat an oil change for $20! I am so thankful that they always are able to get us in and fix what needs to be fixed quick and inexpensive. I don't trust my cars to go anywhere else besides here. read more

Sun Devil Auto at 1824 E Elliot Rd in Tempe has been our "go to" place for courteous, comprehensive, complete and reliable auto service for almost two decades now. Sun Devil guests have included our personal vehicles, and those of my parents, my siblings and friends.... Depending on our needs, we have occasionally popped in for a quick fix - blinker bulb or fuse; have also dropped vehicles off with a "pls look at litany of items". No job is to big or small, but what is truly great is the communication between Sun Devil Team ( I usually talk to Dave) and customer during the process - "here's what we got, recommendations, costs". No hard sale. This time, took 2001 jeep in for check-up. Told Dave the young lady with me (our 16 yr old) would be primary driver. Dave promised he'd look it over as he would for his daughter. Needed tie rods replaced and an axle boot along w/ minor maitenance. Big item - new tires. Sun Devil took care of physical vehicle, rumbled down road got new tires. Feeling incredibly competent about condition of the 2001 vehicle on the streets and the young lady driving it. Thank you Dave. You and your team - courteous, competent, caring and committed. You are the best! Folks looking for opportunity - check around, but you'll find quality mgt, technicians and service at This Sun Devil location! read more

Had everything repaired efficiently. They did have to keep my vehicle for 48 hours, but that was just for parts they needed. They also took me as a walk in. They were honest and friendly. I will definitely be back. read more

I have gotten my car fixed by this location recently. After doing additional research by getting a mechanic friend to look at my car. And he told me what needed to be done. When I told them this they said to check it out. The work I needed done should have cost a total of 300 max from parts and labor but then they happened to added other major charges that did not need to be done. After the work was done I got a list of everything done and having to pay 850 later I realized this place rips people off. I've called a few places to check on prices and figured out sun devil auto price gauges 4 to 5 times more than so many other places for the same work. Amco charges 30 for transmission flush I was charged 120. And more just like that. Highly recommend going other places first before falling for there shit there. Don't fall for the free tow. best of luck. Doubt u can get your money back or free services from them to offset the way over charge but I'm sure u can find actual real prices from other places rather than being over charged at this place. read more

My husband visited Sun Devil for a 2nd opinion on a problem with the A/C. Chris was the service tech that helped him, he was courteous, helpful, professional and smiling. the 1st shop we took the car to told us we needed a complete A/C system at a cost of 1250.oo. sun Devil assessed the problem as a leaking hose with a loss of freon, cost of $414.17. we chose Sun Devil and now driving a COOL Mazda! Thank you Chris and Sun Devil! read more

I stopped by this morning to get air in my tires. They had just opened and all the bays were full. I thought to myself... "damn, I hope they'll do me a solid and just give me some air." It was raining sheets at the time. I pulled up to the second bay and out comes Chase--my tire-filling angel. He filled all my tires with a huge smile on his face while getting soaking wet. It really made my morning. My wife took all the cash out of my wallet so I couldn't tip him, but I doubt he would have taken it anyway. Go to Sun Devil Auto on Elliot Rd. if you want great customer service! read more

I was there last Monday 9/19/16. My car had over heated because it turns out the radiator cap was so loose I had spilled out half the coolant. The first phone call I received explaining what needed to be done was by "Dave" the manager. If you come into contact with him or his shadow run, everything coming out of their mouth is a lie. I was told I needed a new radiator, 3 new hoses and a temperature gage. All for the low, low price of $918.00!!!!!!!!! After telling them no way and getting a second opinion from an amazing shop on Arizona Ave I bought myself a new radiator cap for $7.00 and my car is running as good as new. STAY AWAY ladies from Sun Devil nothing but a rip off!!!! Also when I got there to pick up my car they wouldn't put the supposed diagnosis in writing, maybe because it was a bunch of crap. I should of recorded the phone call when "Dave" first called. read more

Brought my car in for an oil change and brake check as my car had been making new a weird noise. Turns out I needed the front brake pads and rotors replaced. They were very quick and efficient despite being very busy and did an oil change free of charge. Very friendly and accommodating! read more

This place is terrible at diagnosing problems, and the front staff is annoyingly condescending. I bought a car battery there 1 year ago and it died last weekend (that was the 3rd time they pro-rated the original battery I got there--they all only lasted 1 year.) I took the car back to Sun Devil Auto so they could check it out. After awhile the guy told me "we've tested and tested it and the battery is absolutely fine. Something must be drawing from your battery when the car's not running." So I brought the car to my mechanic so he could check out that possibility. He tested everything he could think of and decided to try and put a new battery in. The car is running great. I will NEVER go to this place again. read more

Checked the reviews for this location and they seemed good. I decided I would check it out myself since I'm new to the neighborhood and I couldn't have been more pleased. Friendly, fast service and they don't skip a beat. Quality care. I have very high mileage on my Kia Soul and they did not try over sell me when just getting an oil change. Also thought my brakes were in need of replacement and they could have lied and said yes but they did not. The gentlemen let me know sometimes breaks just squeak especially since I had rotors changed a little while back. read more

We'll see what else happens after getting my truck back(if anything else comes up), originally only went for the oil change. Asked for some things to be looked at and possibly get then care of. I know I did not have a crack in my windshield before entering for repairs however less than a mile drive away from what was originally intended to be an oil change and noticed a 7in crack in the windshield on the driver side. A quick eye ball of the damage and am given a "yup that's a rock chip".. I just worked a14hr shift at the hospital and stayed for 3 1/2 hrs and paid hundreds of dollars with no crack in my windshield when I arrived. Previously chose to come to this shop based on review and have heard of friends going to other locations. Staff member at desk very professional though staff that inspect damage gave the professional S.O.L and advised to call insurance. I just had to walk away because I'm lacking patience and am beyond irritated that I chose this shop to pay hundreds to make repairs. Not even a let me see what we can do for you since you paid quite a bit of money here. Straight to your f****, call insurance and feel free to bring back for another fix. Like damn this is how your expecting to retain business. Not this vehicle owner and can be sure Ill detour others from this company. read more

Have a 2013 Hyundai Elantra GT, they had to call for the windshield all over the country to get it which took 4 days. The person comes to install it and he tells me the windshield is in but no molding was given to him or ordered. He advised them he needed the molding and was sent out anyway. A big waste of time and pure stupidity on Sun Devil side. What ever happened to good practical service? read more

Bad. I've used Sun Devil multiple times and always have a bad experience. This last time I went is the last time. They keep my car all day every time and never call me with an update or letting me know they'll have to keep my car over night, never let me know of the work that needs to be done or price in anyway before hand, and I can't help but feel I'm always over charged. And their customer service is just rude. read more

Stopped into Sun Devil after a recommendation from my mom when I needed to have a connector to my battery looked at, and a standard oil change. First of all, right away they were super welcoming and friendly. I could tell when I walked in that they were definitely busy because almost all of the lifts were full, and the parking lot was almost totally full, but I came in with my car without an appointment, they didn't make it seem like it was an inconvenience (which I have experienced at other places when I have come in during busy times). They gave me an estimated hour wait for my car to be finished, and it was done in a little over 40 minutes! The waiting area had current reading material, and there was complimentary coffee. I am used to paying nearly $50 for my oil changes at Jiffy Lube...I know nothing about cars, so I will openly admit now that I was sucked into their marketing and seeing them all over town. I was literally SHOCKED when it only cost me $17.03 for them to fix the part on my battery, and for my oil change (this was after the $5 Yelp check-in discount). Definitely will be a longtime customer after today's experience...I highly suggest taking your car here. They are friendly, honest, reasonable and really put the customer first! read more

I personally live by reviews of places across the board. I have gone to numerous places to have my oil changed since moving here over 2 years ago. No other place has compared and it's safe to say this location will be my location for car maintenance going forward. Even prior to moving here this was the first time someone sat down with me after my oil change and went through the little things they noticed that would need to be worked on potentially in the future. We went over the highest priorities as well and i was given quotes for those highest priorities to know what I'd be getting into. I loved that i wasnt forced into doing anything today and was just given options for my next visit and future visits. Thank you for such a great experience today! read more

Are you Kidding me!!! I had my alternator replaced from Store #16 back in Sept 2017. - I was driving 4 days ago ( Jan 6, 2018) and all of a sudden the car stopped working and driving very slow. - i called Store #16 and let them know my HUM device said that it was a alternator fail. He asked me where i was. I told him i was at McClintock and Elliot- He said great go to that store the alternator is still in warranty. - He called and let them know the issue. They took the Range Rover in and diagnosed a few issues that took a bit of time but they found the problem and traced it to a faulty alternator = They replaced the alternator and battery that died in the process. I came to pick up the car and they said that the repair was taken care of -and there was no charge. I assume that the warranty took care of the alternator but the battery, they comped. I cannot believe this. Thank you Chris and Mark at Store #3. Chris told me that Sun Devil Auto is a family owned business and each store will take care of you the same. They have linked computers that know your history, which makes things very cool to get work done at other locations. I have taken my Land Rover D2, my Jeep Wrangler, Buick Enclave, my steps son's Blazar, my Range Rover and now my step daughters Saturn SUV. I am thankful for their service and the help they have done for my family. read more

I would be extremely cautious and avoid going here if at all possible. When asking about repairs to my truck the manager contradicted his self several time with what they did and did not do. NOT honest!! took my vehicle in and I get a phone call telling me there is a screwdriver in my radiator. Now understand they had just worked on the truck last week, so where could the screwdriver have come from other than they left it in the engine compartment. If there really was a screwdriver in the radiator. That along with not being honest with what they had to do to do repairs, To many contradictions. Either the manager has no clue what happening or he is not being honest. read more