I was thoroughly impressed with the level of service that we received when purchasing bikes for our family. Michael greeted us at the door, took the time to listen our preferences, and began to work his magic. After qualifying us for the best fit, he scoured their system to find options that fit our budget, and we ordered the perfect bikes for our use. Michael took the time to watch each of us ride our bikes, made a few adjustments, and even reviewed these adjustments and maintenance tips to be sure we are as comfortable as possible with them. As a salesperson, I take pride in putting myself in our client's situation so I can understand their needs as best I can- being careful to provide the perfect fit. Michael was just the same. He did not give us a long-winded pitch, nor did he try to sell unnecessary items. He delved directly into our needs and preferences, was very thorough, yet did not waste time in doing so. We are excited to ride some of the trails that he recommended, and ultimately, we are are looking forward to spending more quality time as a family. Michael, thanks a ton, and keep up the great work, Brandon K read more

Went in to do some after Thanksgiving Christmas shopping the music was so loud you could not concentrate. Playing heavy metal death music chanting kill, kill, kill. not a nice atmosphere prior to Christmas. Even told the nice sales person who came by to ask if needed assistance that I would not be in long due to the music being played. He did inform the other but went on deaf ears. Now I know why they are deaf! read more

the bike team is nothing short of amazing! the guys are super cool and and really know there stuff. i ordered a bunch of upgraded stuff on amazon. because i bought my bike with them, it was super cheap labor on installing the parts! read more

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The young man who helped me with snow boots sizing has a horrible attitude. Treated me like I was an idiot. This is the second time this has happened to me in this store. I won't be back. read more

Shopping for ski boots and wanted to buy local so went to Sun and Ski. The boots I was interested in are $700 boots and I asked to try the boots on. Employee informed me that they would charge me $41 to try the boots on unless I decided to buy the boots. Went to the manager and said I was willing to buy the boots if I like them but I was not willing to pay for trying them on. Managers response was sorry, we have to pay for labor. Hah!, sounds like I would be paying for the labor. I've been a long time sun and ski customer, but won't be going back. And these guys wonder why people buy online. read more

Thank you Sun & Ski for our military discount! Bring a thick wallet because this shop carries name brand gear that does not come cheap. We came in to shop for ski-ware and accessories and I found more than I needed like a new pair of Uggs on sale. I do wish the Solomon ski pants came in more sizes and colors. The staff was super friendly and helpful. Justin helped us out and was very patient. I found my new gear store! I'll be back:) read more

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My husband and I went here looking for a bike to ride on trails, dirt and road. We were clueless as to what to get. They explained the difference in the bikes, how they worked, if repairs are needed very often, and comfort level. I rode 3 different bikes. They watched me as I rode each one and gave advise as to how they thought would be a fit for me. The employees are extremely nice and helpful. I'm glad we picked Sun & Ski Sports. I will definitely go back for any purchases in the future. Customer service means everything to me. Go check them out if you're in need of any type of bike. read more

The people here are so friendly and nice. I brought my little girls bike to have looked at and the staff was great. Not only were they friendly but they were friendly to my daughter and family as well. I was planning on honestly buying a bike from bikelane or bike land but I changed my mind. I plan to go with a bike from them after witnessing how they treated me with a bike that wasn't even from their store. I hope the management does not change the personal or vibe in this place. This day in age it's just like wow I can't believe there is still stores liked this. I went back and purchased a bike for my son! read more

Troy, Matt and Kevin are great to deal with and make things right. Thanks guys, and everyone else in this well-run store. I will continue to come here for my biking needs. The stickers in the Woodlands should all say GO SEE TROY, NOT KEN! Ha ha. Seriously, so glad to have a Sun and Ski franchise in our neighborhood. read more

Expensive but it kept us warm in 5 degree weather. The woman who helped us get everything we needed had an accent don't know her name but she was very patient with us and would def go there again. read more

We have been discussing buying ski and snowboard boots/ equipment for a while, but were hesitant because of the amount of assistance we would need. We came to Sun & Ski today and spoke with Kevin. He was incredibly patient and knowledgeable. He made us feel comfortable not only in wearing the equipment, but with the overall purchases. His concern was purely about how we felt in the boots. We will definitely come back! Thank you, Kevin!! read more

Great customer service! Cody helped me find new running/walking shoes. Quick and speedy process! Very happy with my purchase!

I had an awesome experience with the staff of my local SS&S. They helped me thru the process of choosing and purchasing 2 mountain bikes!!! They were patience knowledgeable and very polite!!! I highly recommend and will definitely make my future purchases with these guys. Awesome experience!!! read more

My boyfriend and I came in right when the store opened at 10:00 am on a Saturday. We had been to this location before multiple times checking to see if they had the bikes we had been looking for in stock, hence us coming in early. There were a couple sales associates talking amongst each other. We both saw 2 hybrid bikes and were looking at them for about 5 mins. However, not once did anyone come up to us or ask for help despite us waiting for assistance. Then, a lady came in and seemed to not know much about bikes, and a sales associate went up to her immediately. Within 2 mins, the SALES ASSOCIATE took the bike my boyfriend was interested in out of his hands because this lady was taller and needed a XL. She wasn't interested in a mountain bike, so he said this is a hybrid. We could not believe the audacity. We immediately decided to leave and as we were walking out, the same sales associate proceeds to then ask if we had any questions about the bikes. My boyfriend did said we were about to buy 2 bikes, but now we're going else where. We bought 2 Specialized bikes for less than what we would've paid for there and got the best customer service from John at Bike Land off 45. read more

Sun & Ski Sports - These are the bikes from Bike Land. We were even offered to test ride them before purchasing. - Ski & Snowboard Shops Near Me - Spring, Texas

he manager got information out of my DL without informing me what info she was getting when I made a return at store Sat morning. I started to get concern about identification theft when I got back home. As of matter of fact I was worry sick about identification theft Sat and Sunday. Finally, someone answered my messages Monday afternoon assuring me only info obtained was my address and name. I think the manager was very unprofessional not inform me what info she was getting out of my DL. And I was too slow not to react on time and grab my DL back. read more

Bought my Santa Cruz mountain bike here. Love the bike but love the service even more. Great experience. Michael at the bike shop knows everything about all types of bikes and treats you great and can answer absolutely every question imagined. This is my spot for tune ups and repairs and gear. Also I'm a snow boarder and get my waxes here before each winter. Awesome vibes all around in the shop. Bunch of cool dudes that treat you like a friend. 10 thumbs up all around. Recommend read more

Sun & Ski Sports - Ski & Snowboard Shops Near Me - Spring, Texas

Don't waste your time going into the store. not only are they overpriced, they don't even have one shoe in womens size 11. running shoe. seriously? They Barely had any size tens. Just another store with a bunch of overpriced clothing and NO size 11 shoes. read more

Just purchased a Thule Force XL cargo box. Living in TX pretty slim pickings. Kevin & the staff were fantastic . Kevin explained things very well, he assisted out the door , awesome guy ! We leave tomorrow for Durango CO The Thule Force XL is quiet, easy to install and roomy. I give Sun & Ski read more

Great service. Michael and Kevin were fantastic. Didn't try to sell me what I didn't need, were very helpful.

Michael and Kevin have been great to work with in the bike section. Kevin has done a great job rigging and servicing my cyclocross in a timely manner. And Michael, being an avid cyclist, does a great job in helping you pick the right bike for where you want to ride and the best components/accessories. Additionally, they both reach out to the community at large in promoting local group rides that can be especially helpful if you're just starting out or just want to have some fun. read more

I bought a bike from Michael, loved the bike, had a few minor adjustment problems, took it back for some adjustments, then the bike had more serious problems, they determined that it possibly was a lemon, no questions asked they gave me my money back towards a different model. I absolutely love the new bike. Everyone in that store from the top to the bottom have been nothing but professional. I have been working in retail for almost 27 years and it's rare to receive this kind of service. I am bad with names but thank you to all the employees of this store. read more