Be really careful here. You're out to purchase exercise equipment and their friendly staff will…read moreexplain all the details. However, once you get it home you have seven days to make sure it works right. Afterwards, forget about options to return. Sadly, my elliptical didn't work out of the box and their repairman took two weeks to fix it. Now, I have a device that doesn't feel right to my stride, one whose LED lights aren't observable unless I squat down a few inches while running. The store holds strong to my two options: return it and pay more for a better unit or sell it to your neighbor. Everyone seemed very helpful to recommend, to charge my credit card and even get me home. Now I realize they aren't as helpful after seven days... even when the unit didn't work for the first two weeks. Be really cautious here. These are expensive units and your two minute exercise in the store to "feel" the machine doesn't represent the same mechanics you'll expect in a serious workout. It's much cheaper to buy a gym membership. My two thousand dollar ellipical certainly doesn't feel as good as the gym. Further, they never feel the same at home as they do in the store. Sadly, there is no way to learn that until you get it home. I found the sales rep to be amazingly friendly until after I purchased my machine. When things went wrong, I saw their true colors.

Good buying experience. Corey was very knowledgeable and was able to help tremendously in our…read moredecision making process. So far all we've done is make a purchase, so I'll update this review once the equipment is in- and functioning well. But the buying experience was well received. I didn't feel overly pressured and the pricing relative to the quality of the machines they sell there seems very fair.

We experienced excellent customer service from several of the staff for floor help to the register!…read moreGet the app, because there's promos you can use in store! Also when you register your birthday, a gift $5 off!

Frustrating experience as I shop here often. One of my items was on clearance and the associate at…read morethe register did nothing to help find the accurate price. However I was asked if I wanted to open an Academy card with no further help. Therefore, I decided not buying the other items which were shoes and went to Dicks Sporting Goods instead.

Went in to do some after Thanksgiving Christmas shopping the music was so loud you could not…read moreconcentrate. Playing heavy metal death music chanting kill, kill, kill. not a nice atmosphere prior to Christmas. Even told the nice sales person who came by to ask if needed assistance that I would not be in long due to the music being played. He did inform the other but went on deaf ears. Now I know why they are deaf!

the bike team is nothing short of amazing! the guys are super cool and and really know there stuff…read more i ordered a bunch of upgraded stuff on amazon. because i bought my bike with them, it was super cheap labor on installing the parts!

Just a shout out to outstanding Asst. Manager Evan at The Woodlands Golf Galaxy. I wanted a special…read moreorder set of rather unique iron shafts and have them installed under tight time frames. Evan took the time to research various options, closely monitor their path through the supplier's shipping process, and installed them within hours of their arrival at the store. He kept me updated with regular calls throughout the process. Evan is a customer service king!

I went in there today around 1 PM, I picked out my new putter grip. I stood in front of the only…read moretwo people working behind the counter for two solid minutes before they even acknowledged that I was there. Keep in mind I'm 6'5 330, no Chance they didn't see me. One of them was looking up something on the computer. The other one was helping him so I waited patiently for two solid minutes.. I was ready to check out and get my putter regripped. When finally acknowledged he says oh you need to regret your putter. Oh, give me two minutes. I'll get it done. Is it to say go look around come right back I'll have your putter done. I come back my putter sitting on the counter with the grip. Nothing has been done and the same individual is re-gripping other drivers for customers that came up there after me. Keep in mind there were no customers there when I came up the first time. Then I come up there there's 10 customers there. So now I'm behind all of those customers because because the individual didn't acknowledge me told me he was gonna regrip it needs two minutes. And the crazy thing is it was a younger lady and he's obviously an older man who's I would think want to set an example for the younger employee. The example is don't acknowledge customers. Tell him you're gonna do something and don't do it. I mean, I'm sure they were what they were solving world hunger at that computer screen. This world is going to shit. I guess I know why they have two stars. Unbelievable something could've taken four minutes. Five minutes hell 10 minutes. Instead, I had to leave because I did not want to cause a scene. Total bullshit. I don't know who's running this joint, but they're not good at it.

Awesome staff, awesome service, awesome products, awesome EVERYTHING!!! The selection of items is…read moregreat and the value is excellent! I drive all the way from Katy just to come to this location because I know my order and customer service will be top notch!

I called here for a last minute order to see about getting 2 awards inside of 24 hours. They…read moreaccommodated even though they were insanely busy. Super nice people and were very helpful. The one man even said I give you my word well handle it, and followed through. I will give them all my business for the awards/trophy's for our company on the next round.

Just a horrible place for golf instruction. My score went up 20 strokes after taking lessons here…read morefor 6 months. I practiced between lessons and had the instructor review my practice to ensure I was on track. Their simulators show inaccurate ball flight, the ball lies are on flat turf, and putting area is small and flat - Nothing close to actual course I asked to schedule a lesson on the course which they kept agreeing to but never did despite my reminders. The golf coaches are incompetent and unprofessional and the facility is poor Plenty other options in the area. Stay away from this hell

After not playing for over 12 years, I picked golf back up. After hitting the range and a couple…read morecourses....I SUCKED! ...nothing like what I once was. Now granted, I am now 56 and a couple pounds heavier (LOL on the couple), but need to get my swing back right. Investigated Golftec....with all the new technology out there, thought I would give it a try. Working with Jon Crowe, he not only can show me in still frame my entire golf swing, but gives me training drills to work on at the range and at home. I am scoring back in the mid 80's, and having fun. Not ready for the Champions Tour, but, I keep working on it!!!

My husband worked with Michael on our team uniforms. Michael answered every question, insured we…read moreunderstood everything, and delivered on his guarantee of quality uniforms. We live in Baytown, so this wasn't close at all, but we wouldn't go anywhere else. All of the staff is extremely helpful when shopping or gives you space when you're just looking. They have all kinds of stuff for players, coaches and fans. You won't be disappointed.

If you are looking for sports equipment this is the place to go. My 8 year old granddaughter plays…read moresoftball and I always take her here whenever she needs anything. The store has a full compliment of everything from bats to helmets along with gloves, equipment bags, clothing, and shoes. We found top quality equipment at affordable prices. Customer service is excellent.

What can you say about Dicks? Since the pricing is similar at each location, I'll skip that point…read more Located in The Woodlands Mall, this location stands out for the following reasons: -Centrally located, their connecting parking lot is one of the most coveted at the Woodlands Mall. -This location remains clean, and staff is always readily available. -They have a huge selection including those you may not expect, like Free people movement. -They do a pretty good job representing most major sports. However, my favorite feature of the store is the restroom. While it's no fancier than your traditional Walmart restroom, it beats the general mall restroom and is always less populated. While this is not the only store in the woodlands mall with an independent restroom, it's the only one that allows me to use one and then purchase gear for all of my various sports, which is a score for me ...pun intended.

Very helpful worker at the batting cage, helped me understand which bat would best suit my…read moredaughter. I also had a good experience looking for shoes for my son. That section was busy but being handled very well. Overall this Dicks has tons of clothes, shoes, sports equipment/accessories. There's always a sale rack too!

Bob Lee is all you need to remember. Bob is the manager. He is customer service focused and…read moreexemplary in this role. I hope he is there if you ever need special assistance. Thank you Bob Lee.

Sadly they said they were going to upgrade the three hitting bays 12-18 months ago. Apparently they…read morehave the equipment in the back since July, 2024 but still have not done anything. Hence I buy clubs, apparel (over $3K over the past 15 months) at the other PGA or Dicks in Houston, Austin, or Columbus. Apparently they are "asleep at the switch" here.