One Star - Discriminatory Treatment at Dick's Sporting Goods Batting Cage…read moreI visited the Dick's Sporting Goods location at Woodlands Mall on December 20, 2025, around 3:30 PM with my son to use the batting cage, a service we paid for. What should have been a positive experience turned into blatant discriminatory treatment by an older male employee (white hair, beard, thin build, appeared to be Hispanic) working the batting cage area. To be clear: anyone of any background can engage in discriminatory behavior, and that's exactly what happened here. When we entered the cage, it was already a mess with balls and bats scattered everywhere from the previous customers, a woman and her child whom this same employee had just been assisting. We didn't complain; we just started our paid session. While my son was batting, he accidentally made contact with the t-post. This employee shouted at him from across the store, "Hey, that's a $300 bat." Not a polite request to be careful. Not a conversation. A public reprimand from a distance, as if we couldn't afford to replace equipment or were being intentionally careless. When our time ended and we left the batting cage, he came up to me again and, full of sarcasm, he said, "Hey, baseball guy, can you go back in there and pick up all the balls?" The same mess that previous customers had left, which he had never asked them to clean, and which was already there when we arrived. I paid for a service, not a cleanup shift, but I didn't want to escalate in front of my child, so we complied. As we left, he made a sarcastic comment about being a "gentleman and a scholar": passive-aggressive condescension wrapped in polite words. Here's what I observed during the 40 minutes I was there: He watched us like a hawk the entire time we were in the store. He was pleasant and helpful with other customers who appeared to be white, including the woman whose child left the mess we were told to clean up. He stopped what he was doing specifically to police our behavior. This is textbook discriminatory treatment, the kind of microaggression that people of color experience regularly in retail spaces. I don't work for Dick's Sporting Goods. I was a paying customer trying to spend quality time with my son. Instead, we were surveilled, publicly reprimanded, and required to perform cleanup duties that other customers were not. To other customers of color: be aware of how you may be treated at this location. To management: Your employee's behavior on December 20, 2025, from approximately 3:30 to 4:10 PM was unprofessional, discriminatory, and created a hostile environment for my son and me. This employee made my son visibly uncomfortable, and you should consider yourselves fortunate I chose not to make a scene in your store. I don't anticipate corporate accountability, but I wanted this documented.

What can you say about Dicks? Since the pricing is similar at each location, I'll skip that point…read more Located in The Woodlands Mall, this location stands out for the following reasons: -Centrally located, their connecting parking lot is one of the most coveted at the Woodlands Mall. -This location remains clean, and staff is always readily available. -They have a huge selection including those you may not expect, like Free people movement. -They do a pretty good job representing most major sports. However, my favorite feature of the store is the restroom. While it's no fancier than your traditional Walmart restroom, it beats the general mall restroom and is always less populated. While this is not the only store in the woodlands mall with an independent restroom, it's the only one that allows me to use one and then purchase gear for all of my various sports, which is a score for me ...pun intended.

Perusing the aisles and they do have a handful of good stuff. Camping, hunting, fishing, you name…read moreit they have it. We enjoy coming here as they are not really busy. Service is great here too, staff are available to answer questions. Value for the price is a bit high on some things.

Just used 2 gift cards at Academy for shoes & a pair of pants. The system wouldn't accept them, so…read morethe cashier said the manager's name & he rolled his eyes & started helping other customers instead. I almost just walked out... But after helping a few customers he finally asked what the issue was. He said push the red button instead of the green one. It was a quick easy fix. if he had just assisted and not rolled his eyes. VERY unprofessional.

Went in to do some after Thanksgiving Christmas shopping the music was so loud you could not…read moreconcentrate. Playing heavy metal death music chanting kill, kill, kill. not a nice atmosphere prior to Christmas. Even told the nice sales person who came by to ask if needed assistance that I would not be in long due to the music being played. He did inform the other but went on deaf ears. Now I know why they are deaf!

the bike team is nothing short of amazing! the guys are super cool and and really know there stuff…read more i ordered a bunch of upgraded stuff on amazon. because i bought my bike with them, it was super cheap labor on installing the parts!

I had incredible help from Luke, he offered to help me find what I needed and was very polite and…read morerespectful! I definitely will be back more often just because of how helpful Luke was, keep it up!!!

Michael at Tyler's did great!!! I like to visit Tyler's…read morebecause they take care of you so well, respectful, friendly! And they are always willing to help you in everything that has to do with the store! Michael is very calm, he asked me if everything I had chosen was okay, and he gave me ideas to select new garments! I appreciate that from the work staff! I'll coming back!

I have to admit, I never gave into the hype until recently when I see the difference in quality…read morehere and at other similar stores. This location is large enough to have a very nice selection and staff is always so helpful and friendly. I am also impressed that they recognized military first responders with a discount. I believe the brand has done a good job in mixing athletic and leisure options. I do wish that they would make some tops for girls that may be a little more blessed at top but do not wear an extra large

Service at this Lululemon location is FANTASTIC. They have…read moreplenty of in-store stock. But the retail workers here are some of the most kind people we've met! They help you find everything you need for as long as you shop with them.

Rude staff No visible management.present. I went to buy my 11 year old grandson a new set of clubs…read more No help wanted to serve me.

I was going to be the easiest money they ever collected. I went in to buy either a 52 or 56 degree…read morewedge. Alone, found the 2 I wanted. Had to go find someone to set up a station. All he did was get me a small bucket of balls. Then, it logged 2 hits, then quit logging. I found another person, he actually told me there was a glitch, reset, hit 1 ball, it logged, hit another, did not log...did he hang around to see...NOPE...I left both of the wedges there, walked out, 5 mins later at the PGA Superstore right down the road. Same 2 wedges, but had someone there to chat with, make sure I was happy, etc... It wasn't but 129 bucks, but guess that wanted it way more than Golf Galaxy.

Better training on employee attitude when assisting guest on promotions that are stapled all across…read morethe store do not look at purchasing customers like they are idiots and to respect herself and others when speaking to customers. This girl acted like the victim ones. I started recording her after she treated us like we were idiots.

Literally a place for non famous shoes, like bro whos looking for sandals, I want my new Nike's, at…read moreleast add some of the more popular things, might as well put Schetchers in the store

This Academy is located in a small strip center off 45 N feeder road with a side road entrance next…read moreto a Wendy's. It's a tight turn to use side road so be careful for traffic exiting from Wendy's and Academy. You can also enter off the main road FM2920 I go here often and its never super busy but the staff is always friendly and very helpful. Today I needed a fishing license so I paid at register then went to customer service for another person to print out. Store is always clean and nice and stocked well.

Ummm maybe some customer service?! Do your job you get paid…read moreto do. Hung up on me twice!

This store has been closed. Please update on google so people dont drive out there! We waited over…read more1 hour to see if they might have been on lunch but no! They never opend

I'm about to start a new job and needed to pick up a few pairs of new scrubs to add to my small…read morecollection. Came to this location in search of a pink set and a black set. I was welcomed in by a very helpful lady who was unpacking some inventory and explained where the women's scrubs were and where the fitting rooms were. They had a decent amount of scrubs, but unfortunately not many in my size (xs). I was able to find one pair of black scrubs that were along the lines of wht I was looking for, but legit only found 1 pink xs scrub top, and 1 matching xs petite pants. The xs petite bottoms/pants fit like capris, so those were a no go. The same lady that greeted me offered to order the pink ones for me when I was purchasing the black set, but I thought I better hold off as I would want to make sure everything fit before purchasing. The service was great, but I was kinda bummed about the selection of scrubs in my size. Maybe that size sells quick, or they were waiting on a shipment ?? Not sure.