I was thoroughly impressed with the level of service that we received when purchasing bikes for our…read morefamily. Michael greeted us at the door, took the time to listen our preferences, and began to work his magic. After qualifying us for the best fit, he scoured their system to find options that fit our budget, and we ordered the perfect bikes for our use. Michael took the time to watch each of us ride our bikes, made a few adjustments, and even reviewed these adjustments and maintenance tips to be sure we are as comfortable as possible with them. As a salesperson, I take pride in putting myself in our client's situation so I can understand their needs as best I can- being careful to provide the perfect fit. Michael was just the same. He did not give us a long-winded pitch, nor did he try to sell unnecessary items. He delved directly into our needs and preferences, was very thorough, yet did not waste time in doing so. We are excited to ride some of the trails that he recommended, and ultimately, we are are looking forward to spending more quality time as a family. Michael, thanks a ton, and keep up the great work, Brandon K

Went in to do some after Thanksgiving Christmas shopping the music was so loud you could not…read moreconcentrate. Playing heavy metal death music chanting kill, kill, kill. not a nice atmosphere prior to Christmas. Even told the nice sales person who came by to ask if needed assistance that I would not be in long due to the music being played. He did inform the other but went on deaf ears. Now I know why they are deaf!

I haven't been back here in ages but it's still pretty solid. It's so fun inside from the shooting…read moregame to seeing all the fishes. I think things were fairly priced inside and we will definitely be coming back to look at archery gear. The staff asked us if we needed help but we were good just looking around for this trip.

As much as I shop at Bass Pro I can't believe how they allowed a used boat to leave their facility…read more Yes I looked at it before I left, but it wasn't until I actually got home I realized all the lazy "work" that was done to it. Yes it's a used boat.. I knew I'd have to put some TLC into it. Let me just explain the absolute frustrations.. I called about the boat to make sure it was still at the location before I made my commute. I asked the SALES guy some general information over the boat. He went on to tell me how well taken care of it was, and how the boat was ready to hit the water. I arrived, the boat was stationed outside in the front. I did a decent walk around. Seen that I'd personally would rather do mortifications to my wants. That wasn't the issue. As I'm looking at the ad on its site and going through the boat. I start to realize, it was missing almost every it was advertising. Stated it had a working trolling motor, it had navigation lights, extinguisher, paddles, a depth finder, and new batteries. I made my was to the boat section where I met with the sales guy. I will say it was towards the end of his shift, and he was willing to help me. I made clear that I could come back the following day or talk with another rep. if I needed to. He insisted on helping me stating if I was interested in the boat it shouldn't take long, it's "either you want it or you don't." I started to express that based off the details online, the advertised items were not on the boat. I asked if the price was negotiable due to the advertising. He said, absolutely not. He said just because its advertised doesn't mean it's included... WHAT???? I showed him it says, INCLUDED.... Tasks a glance, oh that's just all AI generated, so like I said that doesn't mean it's included. "we can definitely add whatever you want," just pay the difference. Of course right, I'll pay an additional cost for something y'all are advertising that's included.. Absolutely not. Against my better judgement, I still felt like the overall boat was at a reasonable price. I went through with the purchase, paid cash. They asked me to come back in the morning to pick it up after they did one last service and cleaning. Staff tells me it will be ready to hit the water tomorrow when you come pick it up. Tomorrow comes, I'm loaded up with all my fishing gear along with my wife. Get to the pick-up area, and they start showing us the boat. He hands me the keys, tells me to have fun. I ask if he can crank the motor so I can see that everything is in working condition. He states oh it is, we had it running this morning. But definitely would turn it on if I wanted him too. I said yes, I'd like to see it and hear it running. He cranks the motor, silent!!!! No nothing. So my wife says, so do we need new batteries? He explained that it just needed a jump. He said it was just sitting for a long time. We told him, if we need new batteries just tell us so we can buy them now. No, no, no they are newer batteries.. That was a lie! He jumps it, boom.. turns on.. great.. he said just go run it so the batteries can charge. I had a jump box and cables so I thought I'd be ok. I connected the batteries to charge before we had left with my battery box. I backed up my truck, went to connect the trailer. Hooked the lights up, went to do the chains.. Way too short.. didn't even reach the bumper. So I looked at him, he looked at me. He ask me, so what you going to do? I said have you go get chains that are appropriate to connect the trailer. He said, this is your boat, you paid for it! I said, so I pick up a boat that's ready to hit the water right? But I'm having to charge the NEWER BATTERIES, and can't connect the trailer chains?? He said I don't know what y'all discussed in the office. I just laughed and said, "You know what, you are right." Get to the creek about 40 minutes from the location after I went to academy to get chain. I was not buying from them. Get the boat to the launch. I tie the boat off to the side. Pull my truck out the way. Get to the boat, crank it... dead!!! Of course it's still dead. i look at my box that was connected, it was now dead. (Yes it was charged) I pull the truck up, connect the cables, fires up after about 30 minute. I'm letting the motor idle for a few minute. I tell my wife, let me run it down the creek and do a U-turn just to make sure it runs fine. I pull away from the dock, I start turning giving it some throttle, then I head a loud click... the boat just started going in circles... I had to kill the motor before I had no control of the boat. The having to the steering cable was in pieces. Good thing I had rope to toss to the dock. Because the trolling motor that ran, barely worked. Then went to crank the motor, dead of course. Swapped the batteries. Since the trolling motor worked that battery should be good. A few cranks, and that battery was gone. As of yesterday, I gutted the boat, the steering cable wasn't even

Very helpful worker at the batting cage, helped me understand which bat would best suit my…read moredaughter. I also had a good experience looking for shoes for my son. That section was busy but being handled very well. Overall this Dicks has tons of clothes, shoes, sports equipment/accessories. There's always a sale rack too!

What can you say about Dicks? Since the pricing is similar at each location, I'll skip that point…read more Located in The Woodlands Mall, this location stands out for the following reasons: -Centrally located, their connecting parking lot is one of the most coveted at the Woodlands Mall. -This location remains clean, and staff is always readily available. -They have a huge selection including those you may not expect, like Free people movement. -They do a pretty good job representing most major sports. However, my favorite feature of the store is the restroom. While it's no fancier than your traditional Walmart restroom, it beats the general mall restroom and is always less populated. While this is not the only store in the woodlands mall with an independent restroom, it's the only one that allows me to use one and then purchase gear for all of my various sports, which is a score for me ...pun intended.

Love this their quality products!! Always fun to see what fun things they have in their store!!read more

Would not recommend this REI. Not a lot of actual hands on…read moreclimbing and hiking knowledge in the back packing area. Men's clothing manager is sharp but the other gal was clueless as to how to layer for high altitude climbs. Friendly at check out but they need more people.

I want to start fishing and I didn't know where to start. I asked Jeff if he could point me in the…read moredirection to start. He didn't just show me where things were but he helped me pick the right gear and explained how to use it. He is really helpful and a great guy. Very knowledgeable!

If you are looking to buy a gun from the library don't do it, I won't ever buy one from here again,…read morean employee mention they make sure they mechanically work, but upon testing after I purchased it the gun broke internally, I've tried to contacting them to at least get the part replaced but no response, I was happy with my new bass pro credit card and new gun but the same day enjoyment left as a sad ending.

Talked to sales person about 9mm pistol ammo, when I got home after purchase found what he…read moresuggested to be some part of a bullet in other words something that some one who put together ther own ammo, call the store and was told no refund or returns. if you are shopping for ammo open the box and check that what the box and sales person says it is true, i paid $118.00 for some thing I cant use.

The best outfitting store in the area! Mr. Scott was a true pleasure with whom to exchange ideas on…read morefly fishing-- from needed gear to extreme conditions. His staff was absolutely the most team oriented group with all providing help and no one trying to be superhero know-it-all which happens way too often. Their prices can't be beat, and speaking from personal experience , it is a great escape from the drama of having horses and/or dogs in surgery at the best Vet Hospital in the world (totally unbiased as I am 3rd generation Longhorn). Go enjoy the low pressure, high intellect of this great store!

I ventured into Bear Mountain right after the holidays to get properly fitted for hiking boots…read morebefore an overseas backpacking trip. I've done a bit of day hiking before, but never been professionally fitted or been on multi-day trips. I wasn't sure what to expect, but I could not have been more pleased. The staff was very friendly and knowledgable. The guy who helped me spent a lot of time answering questions and helping me be sure I got the best fit- and I ended up with a less expensive boot than I expected (which never happens). They had really good sales at that time, and I ended up coming back the next day to get a new pack. On the following day, I found an equally friendly and knowledgable staff. A friendly staff even after the holidays is the sign of a good shop, I think. Anyway, If you are looking for hiking, camping, or kayaking gear- start here.

One of my fave camping stores from my old days living in Montrose…read more They still have some of the friendliest staff that constantly asked us if they could us with anything. They have tons of fun gifts and great selection of hiking items such as tents , boots and hiking socks. Would definitely return.

It's always a stop in for me when I'm going next door to Trader Joe's. They've got all kinds of…read moreitems from outdoor clothing, shoes, camping gear, toys, gifts it's a fun place to just browse around. I've found great deals on shoes and jackets when there's end of season sales. Check them out, especially if you're looking for outdoor gear!

If you are looking for sports equipment this is the place to go. My 8 year old granddaughter plays…read moresoftball and I always take her here whenever she needs anything. The store has a full compliment of everything from bats to helmets along with gloves, equipment bags, clothing, and shoes. We found top quality equipment at affordable prices. Customer service is excellent.

My husband worked with Michael on our team uniforms. Michael answered every question, insured we…read moreunderstood everything, and delivered on his guarantee of quality uniforms. We live in Baytown, so this wasn't close at all, but we wouldn't go anywhere else. All of the staff is extremely helpful when shopping or gives you space when you're just looking. They have all kinds of stuff for players, coaches and fans. You won't be disappointed.