To be honest, Torrid has always done the minimum for their clothing. But it fits so I don't care…read moreabout it too much. But I don't know why people work in customer service if they're going to treat the customers like shit. Everyone has bad days, but I think these ladies were just rude. I felt like I couldn't even look around without getting a death stare if I wanted to and grab something to try on.

I actually don't have a problem with the quality of the product from Torrid. My girlfriend loved…read morethis company and it's clothing. I have a problem with the quality of THIS location's customer service. My girlfriend went to check out and asked the clerk if a particular shirt was in stock. The clerk said no. While she was ringing up my girlfriend's stuff, my gf noticed the shirt was in fact in stock and on the rack next to the counter. My gf asked the clerk if she could try it on. While she was trying the shirt on, she overheard this clerk say to the other clerk she couldn't stand my girlfriend and didn't know how long she was going to be in the dressing room. This happened at 4:00 PM on 1-13-2020. Discretion...it goes along way. I get customers can be annoying. And I'm sorry you were in the middle of ringing her up already. But if you had known what you actually had in stock, my gf wouldn't have checked out yet. We all have our bad days, but these ladies could use a lesson in customer service 101.

I came in on a Sunday afternoon looking for a shirt to wear to a concert. Kennedy greeted me in the…read morelady's section and I told her what I was looking for and she made a couple of recommendations. When I went over to look at the boots a little while later she came over to check on me and showed me a few pair that are popular and comfortable. She was always nice without being pushy, which I appreciated it.

the manager made my mom rage, and continously argued with my mom and was totally unprofessional and…read moredidnt even know what the sale meant and didnt even know what she was talking about. But props to the salesman cade he was very nice and proffessional

After a recent weight loss and size drop, I am checking out cute boutiques in my area... And I…read morethink I found my favorite! Such beautiful colors and fabrics, for both formal and every day occasions! Just shopping in the store gave me a confidence boost as a woman... Who doesn't have good fashion sense for herself! The ladies working are a very helpful team too! Definitely, Nordstrom quality clothing at Nordstrom Rack prices!!!

very very bad service they do not treat you like a customer at all. the management is very rude and…read moredoesn't care about your opinion. therefore it is not the workers fault it is the boss's fault

I hate that I have to come here every time I'm at this mall. But today I got $30 off my purchase…read morebeing a rewards customer. Woo hoo! They spun it like I could get another $30 in free stuff if I wanted. But when I asked to apply the $30 to the current purchase that was also ok. Score!

Easy shopping here. If it is on sale and your size is not in store they will order for you. We got…read moreour order in three days. Sales people were very helpful.

Just found this gem, and I will be going back for shopping! Traded in some clothes - only got six…read morebucks so kind of a bummer but not a huge deal, donated what they wouldn't buy. The pricing on the clothes there are super reasonable. We will definitely be going back! Very nice employees specifically a nice gentleman that works there. Holding doors, waving to babies, helping out, friendly face. The only issue I had with my visit was the radio playing. Did not expect to hear 2Pac in the Baby store probably should change that lol

Amazing service, amazing staff, amazing prices--we'll definitely be back again soon!!!read more

My brother is very tall, and it's hard for him and me to purchase stylish clothes for him. I…read morethought you had to be tall and have a little weight on you to shop here. But actually, you can be tall and slender, so it doesn't matter. I stopped in to a pleasant surprise. The store carries the brand Untuckit. My brother loves their shirts, and he would purchase them at the regular store, but the shirts didnt fit as nicely because he is so tall. Another brand that I love is Ralph Lauren (Polo). Their selection was very nice here. They had the pullover shirts, button-downs, cargos, shoes, loungewear, and more. The sales lady introduced me to more brands that I knew about and didn't know. She showed me the various colognes, too. I was really pleased by the many brands, and most of all the prices. The prices here are way lower, and you'll also get a great sale.

Paul was super nice and helped my husband and I out. On the other hand the lady that I'm pretty…read moresure is the manager was a hag. Her attitude was just stuck up and rude. Talked to customers and employees like they were less than and wouldn't leave us alone as if we were stealing or something. Not helpful at all just rude. Paul did great though! Paul deserves the managerial position imo.

I'm visiting a friend here in Texas and she took me to the children store in Cypress, Tx and the…read moreservice was great! Nicole was very friendly . She was very helpful with the purchase. I appreciate good service .

Shopping for 4 grandchildren- just a few things for summer. Found some great deals! Nicole was very…read morehelpful. Store was neat and well organized. Easy to find what I was looking for.