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    Macy's

    3.0 (83 reviews)
    Closed 10:00 am - 10:00 pm
    Updated a few days ago

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    Curbside Pick-up
    Micheal W.

    I've been stalking this fragrance since I purchased the original scent but did not want to come off the ticket price. RetailMeNot had 12% cash back and that was enough for me to pull the trigger n I brought it and online and picked it up with curbside the next day!! It also came with a 5 piece sampler set with a $100 purchase that included Tommy Bahama, Mont Blanc, Jimmy Choo, Calvin Klein, Burberry fragrances. The curbside was a breeze too! There were other shoppers that use the curbside parking designated spots , so I just parked in the area with the lines and turned my hazard lights on. They came out within 3-4 minutes with my order. It was a breeze!!

    Mary B.

    I went to this Macy's location about six months ago. Every time I go, I buy more than five items a a time. I always ask the associate if she has taken the sensors off my clothes. Each time they say yes. Left the mall and took my items straight to the cleaners. Tried to wear one of the dresses when I got it out of the cleaners and there was a sensor on my white DKNY dress. I couldn't find the receipt, therefore I was scared to go back. Fast forward, I was there 2 weeks ago and again purchased over five items. Asked the sales associate if all the sensors were off, she said yes. Made it home and guess what a sensor was on an item. The next day I took that item and the previous item back and told them what happened both times and the customer service desk was rude as if I should have made sure the sensors were off. I have a job and it's not with Macy's. They need to insure their employees know their job. They removed both sensors. I purchased a light blue shirt that didn't need to go to the cleaners, so I just hung it up. Decided to wear it on yesterday and there was a sensor inside. I was livid!!!!! I was going to take it back on yesterday, but we had a family emergency. Woke up this morning getting dressed for work and the sensor was taken off but the back sharp part stuck me. Now I have had enough. I am having the sensor removed today and Macy's Willowbrook will never see me again! Oh yeah and their shoe department sucks too. Only one person working in there and it takes forever to get a pair of shoes. I would rather spend my money with more deserving people. This store is horrible!

    Free gift with $35 purchase.  Comes with a cute tote bag.
    Liz F.

    I love this Macys. It's convenient to my house and easy to get to with 249 and 1960. They have red apple sales quite often, so make sure and ask if you are there so you can get the discount. The sales people are always helpful and cheerful. I'm on a first name basis with several of the cosmetics ladies. Overall it is a good experience when I go there.

    LensCrafters Willowbrook.

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    3 months ago

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    2 years ago

    smells bad. selection is subpar and staff are hard to locate besides in the perfume/makeup areas.

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    2 years ago

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    3 years ago

    I had wonderful help with Fatima and Emily. Great associates! Wonderful teamwork at your Willowbrook mall Macy's housewares dept.

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    5 years ago

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    6 years ago

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    4 years ago

    Denise helped me find a shirt and pants that fit me perfectly! She also signed me up for the Macys membership to get points

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    Review Highlights - Macy's

    I order online and do Curbside pick up but during the holidays, no one is available or as helpful as normal.

    Mentioned in 2 reviews

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    Macy's - deptstores - Updated May 2026

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