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LOFT

2.9 (8 reviews)
Open • 11:00 am - 7:00 pm

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Adelyne's Boutique - https://shopadelynes.com/collections/new-arrivals

Adelyne's Boutique

(12 reviews)

Disappointed in product quality and customer service!…read more I purchased a Volcano candle from Adelyn's Boutique and I'm extremely disappointed. The candle has three wicks, yet it will not stay lit. It tunnels badly (the sides don't melt down), the wax builds up around the edges, and there's black soot collecting on the inside of the jar. The wax pool gets so heavy that it repeatedly drowns the flames, and it becomes very difficult to relight. This is not normal performance for a candle and definitely not what I expected. What made this worse was the customer service. When I reached out for help, I felt like Lucy Evans was dismissive and did not follow through. The impression I got was that because she "only sells" the product, she believes she isn't responsible when it arrives defective or performs poorly. As the seller, I believe the boutique should stand behind what it sells and provide clear, timely resolution when a customer receives a faulty item. I won't be shopping here again, and I plan to file a complaint with the Better Business Bureau. If you're considering buying this candle through this boutique, I suggest proceeding with caution. Horn Lake, Mississippi

Absolutely love this little boutique! They have a large selection of gifts and excellent customer…read moreservice. Always friendly, knowledgeable and helpful. They even bag up your purchase in a gift bag if needed and are sure to cover gift price tag.

LOFT - accessories - Updated May 2026

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