I came in on a Sunday afternoon looking for a shirt to wear to a concert. Kennedy greeted me in the…read morelady's section and I told her what I was looking for and she made a couple of recommendations. When I went over to look at the boots a little while later she came over to check on me and showed me a few pair that are popular and comfortable. She was always nice without being pushy, which I appreciated it.

the manager made my mom rage, and continously argued with my mom and was totally unprofessional and…read moredidnt even know what the sale meant and didnt even know what she was talking about. But props to the salesman cade he was very nice and proffessional

Came in and there's a sign that says buy one pair get another 50% off. Tried purchasing 4 pairs of…read morethe same brand but apparently that "brand" was not one of the ones eligible for the promo. Decided to look up the price of the shoes from the manufacturer website, and they were half the cost plus free shipping... definitely recommend looking online for the shoes that are in this store. I promise you will find them for half the price.

Best shoe shopping experience in a very long time. :) It's…read moreback to school season, which means I have to stretch my dollars as far as possible. Thanks to my handy dandy Entertainment Book and Entertaiment App that my dad gave me as a gift last year, I saved an additional $20.00 off the already incredible everyday BOGO deal! I bought a 4 pairs of shoes; Converse, Adidas, Keds, and Sketchers, plus some socks; for under $150.00. They have a great selection of shoes for the entire family. The sales people are very nice; helpful when you need them and busy when you don't. I will be visiting this shopping center more often. It's a bit far, but all my choice retailers are in one convenient location. (Justice, Children's Place, Old Navy, Kohl's, and JcPenney is just across the freeway. What more could I ask for!!!) Happy Shopping everyone!!!

Poor quality products. No benefits to any kind of customer…read moreloyalty. Computer systems are antiquated, do not have any kind of support between store locations.

Fantastic and friendly service! My MIL got a great loafer and I got dressy business boots on the…read moreBlack Friday Sale. I love the arch support!!! Rhonda was super personable and helped me find the best fit and even sized me (this whole time I thought I was a 7 wide... but actually since I have a a narrow heel, I'm actually a 7 medium. This solved why so many of my shoes don't fit properly... lol. ) We will be back.

Went to this location looking for some shoes And Ashley…read moretook good care of me She helped me find what I was looking for Color Size and everything Very helpful and attentive Shout out to her

This place takes advantage of their older crowd. My mother went in looking for some air force ones…read moreand was sold the wrong type of nikes. They then proceeded to sell her some crocs and told her if she bought a second pair she would receive free shipping. I went to another Famous footwear to try and return them without the receipt (my mother was sure they were correct) they could find the sale in the system. they also told me this location took advantage of my mother because they never carried air force ones, they also charged her for shipping bc the only way it's free is if she was a member. However she isnt which is the reason they couldn't find it in the system.

We went here looking for school shoes for my daughter. They did seem to have some good sales going…read moreon. She found a pair of air Jordan's that she wanted, they were sold out of a lot of sizes in the ones she wanted and were unable to order the size she needed online. She did find a pair on display that fit her. The shopping trip was pleasant and I think she was happy with our purchase. I would go back there again, but I would probably pick a different time that isn't so close to school starting so that they would have more sizes in stock.

I purchased a shirt at the memorial city mall location and came back to our side of town to find a…read moretear in the Nike shirt I purchased for my son. The woodlands mall location said no problem and exchanged the shirt with ease for the same shirt . Thank you and also when we were there, my kid messed something up and they were so nice everyone minded their business and while I tried to pick up what my kid messed up . It was nice that they left me alone while I corrected my kid . I've been places where they are like oooh its ok . . No it's not ok let me correct my kid and they let me do it and I appreciate it 5 stars

DeShawn helped me with an almost impossible task of finding shoes to fit my wide feet. He went…read moreabove and beyond to find the right size and style for me. Thank you DeShawn for being THAT guy!!

A DAY OUT WITH MY GRANDSON…read more I stopped here to buy my grandson some Nike gear but could hardly find anything. They do not have much of a selection for youth boys, but they have a nice extensive selection for girls. We got a few items that were on sale such as Nike joggers with matching sweat tops and some Nike shirts. The selection of colors were extremely limited. In addition to shopping for my grand baby, I ended purchasing some new Nike workout gear for myself. They have a large selection of workout items for women. Their main attraction, however are the shoes. Their shoe department is huge and it's mainly what customers come for. The overall shopping experience was not bad. The staff was friendly and welcoming. I would suggest coming to this place early when the doors first open in order to beat the mad crowd! Especially since it's income tax season, lol!

Absolutely love this store! Came here for looking for pants for an upcoming hunting trip...the…read moreselection of women's pants is off the charts. I'm 5'9" and it's so nice to find pants in tall lengths. The displays were easy to shop, and I was asked serval times if I needed help with anything. Aside from the great clothes, the customer service is honestly what will keep me coming back. Amanda is fantastic! She has great product knowledge and helped me find the perfect pants for my trip. I can't recommend this 5.11 store enough!

Received two pair of 511's at work. Not the correct size and tried to return at the 511 store…read more They seemed confused that someone would return or exchange items. The front desk person knew nothing and the lady had no desire to help. She made a call and said no thanks. Not sure how 511's can't be exchanged at 511 store. All other major brands allow it and she said I should shop online. I mentioned that we didn't need stores like hers if we all shopped online and that didn't concern her. I will not be back.

I was looking for year end sales online and decided to walk the outlet instead, best decision ever…read morebecause when I walked in, there was a fantastic sale that was IN-STORE only and maybe I'm old but I didn't realize I could have paid with Apple Pay which was a delightful surprise! Got a couple new pairs to add to the collection & a girl is satisfied with a great deal in an awesome store with kind staff :)

Wanted something to keep me cool during the Houston summer. Oops. Should have gone to "Fans"…read moreinstead. This is the Vans at the Cypress outlet mall (Houston Premium Outlets) which is a little cheaper than most other locations. Sometimes I think that some of the products are not really cheaper, but there's a few things that definitely are marked down, and they're more likely to have a big sale. It's still pretty expensive, even when sales are taken into account, but overall if you're looking for some entry-level skate stuff and you don't want to go to a really professional independent skate shop, this works okay. Barbie likes it in here but we don't usually buy anything.