As avid outdoorsman I used to like the selection of lures equipment boating items that you used to…read morecarry. This store had the worst inventory I've ever seen. I'll liken it to the sporting goods section of a Kmart back in the day. I've been a loyal customer since I moved here in 1991. I'm done. And your website is junk and isn't easily navigable. Good luck. Other than your ammo selection this store barely sells the sporting goods you were once famous for.

I've been here a couple times and the first time was fine but the second time, the service was not…read moregreat. I needed assistance finding something, and did two laps around the entire store without seeing a single employee. There were also only 2 registers open out of like 8. Did they only have two people working?? I had to go to a register to ask for help and eventually was able to find what I was looking for. It also seemed like the workers all would rather die than work here. They were surly and when I was checking out, the lady asked me if I wanted to sign up for their membership thing and rolled her eyes at me when I said no. I'd come here again if I absolutely had to, but it wouldn't be my top choice.

Would not recommend this REI. Not a lot of actual hands on…read moreclimbing and hiking knowledge in the back packing area. Men's clothing manager is sharp but the other gal was clueless as to how to layer for high altitude climbs. Friendly at check out but they need more people.

From this shopping experience I remembered why I stopped shopping at REI. I am a jack of all…read moretrades so no particular day might be the same for me and that includes my clothing choice. Follow along because this prelude plays a part in my review. On this day the sun was blazing and I had some demo work outside so I am in a long sleeve sun blocker shirt, work jeans with some stains, a pair of steel toe boots and a boonie hat. I researched and saw that this was one of the few places that carried Buff Coolnet UV protection neck gaiters so this was my primary reason going to REI. I walk into the store start looking around and a sales associate pops out of now where and asked if I needed assistance. Harmless enough until I walk to the location that the neck gaiters were at then I hear on the intercom that Mr. ???? is needed in the area that I was in and the phone rang near me. Still Harmless?? I am still looking around next thing I know I see a CUSTOMER (Loss Prevention Specialist) out of the corner of my eye. At this point, you are probably saying to yourself really....Ok, let's continue then. I see some items that I have been looking for which are on sale so I pick up some Thermocell canisters, natural bug spray, a couple of first aid kits, and some other things I do not remember. I thought these would be some good stocking stuffers for friends and family. I move to look at the carabiners and this CUSTOMER slowly moves over in the same area. Now I am like really dude!!! I look around the store three regular customer on the right side of the store looking at kayaks and bike gear, two older regular customers on the left side with three boxes of boots open, two sales associates at the front. I proceed to go to the backpack sale section and as I am looking at the prices and the craftsmanship of the material, this guy is following my every move passing by me twice looking at the items in my hand. At this point, I mentally say Game On! Most Loss Prevention personnel cannot maintain eye contact because they do not want to be detected or their facial expressions tense up (micro expressions) and if the subject that is being followed make erratic moves then it is hard for them to follow a normal pattern of surveillance so every time he proceeded to follow me I did a quick button hook and end up in the same location as I started from but in a closer proximity to him. After about 15 minutes of this cat and mouse, I turn and walk up to him and said, "Look dude, I have no place to be at the moment and I have the time if you still want to play theses games!" He replied, "Sir, I am just shopping". I said, "If you were just shopping you would not have been following me for the past 15 minutes while I shopped and like I said I have the time." He looks at me and walks away as if he is shopping. I reported the incident to the Team Lead Associate at the front desk and they seemed befuddled and said, we do not have Loss Prevention, sir. I described the guy, black polo, khaki cargo shorts, chaco sandals, hairy arms, dirty brown hair and the Team Lead states let me try to find the guy you described. The store is a small REI and the Team Lead leaves and does not return. At this point I am looking at the front door and no one has exited. The other Sales Associate started ringing up my items a bit nervously making small conversation. Once she found my information in the system for REI rewards, she looked up with a normal customer service smile nervously ( she knew what was going on) and gave me my receipt and told me to have a good day. NOW, I remember why I stopped shopping at REI and order most of my outdoor gear from Backcountry.com

Sitting here in the fitness area while the rest of fam is out looking for things they need. I am…read moreenjoying the cleanliness of this place. Nothing is out of place and the staff are pleasant and welcoming. They do have good prices and wide selection of everything you need from camping to clothes. I do love this location.

Poor customer service! I walked into the store for a pickup and Jacob was behind customer service…read morebooth and was pretty much hiding between the 2 monitors. No formal greeting or anything. Then pretty much ignored my reasoning for in there. It was initially a curbside but took too long. Products are still clutch as usual but this location could definitely improve on customer service.

Good selection of shoes. Interesting way to try something on - scan the barcode and enjoy our size…read moreand they bring it out. Took a minute to get the system and luckily we did it on the first try or finding help would have taken awhile. Decant prices- about the same as else's.

Dicks sporting goods @ the Woodlands Mall…read more The customer service in the shoe department is lacking. I was there yesterday with my three daughters who all needed tennis shoes for the start of school. We picked out some and glanced to a group sales associates standing together talking and one of them just pointed towards a kiosk. No "good morning" "how can I help you", nothing. So we left and went down to Foot Locker and purchased three pair of shoes. One good thing.....for my three teenagers, it was a teaching lesson on customer service.

I enjoy coming here. I come for selection of guns, bb guns, clays, and most of all Christmas…read morePhotos. I come here for the xmas photos because I can include the furr babies and the picture packages are not expensive compared to the mall. You can also find delicious snacks retro candy. I have also bought my reef brans sandals as well as mens boots. They have a variety! The staff is always nice and attentive when needed.

I love having a Bass Pro Shop nearby. During Christmas, they have free photos with Santa and…read moreactivities for the kids. I like that they are dog friendly. There's an aquarium inside. I haven't really purchased anything but they have a good selection of merchandise for people of all ages, home decor and outdoor lifestyle. The customer service is friendly, too.

Customer service went well my first time at this place I really like this place and a great…read moreselection

very attentive and helpful. have a good selection of sport goods. will def continue to shop my team…read moregear here

amazing experience the lady in there was so nice And the smell of the Colonge was amazing.read more

Went in there because of there grand opening, they have such great variety of clothes, amazing…read moreperfumery section, backpacks / purses / shoes, glasses, jewelry , incense amazing! They even have eyebrows threading and will be my regular place to go to. It also looks epic inside. Very friendly owners and such a great vibe. Family owned business