One Star - Discriminatory Treatment at Dick's Sporting Goods Batting Cage…read moreI visited the Dick's Sporting Goods location at Woodlands Mall on December 20, 2025, around 3:30 PM with my son to use the batting cage, a service we paid for. What should have been a positive experience turned into blatant discriminatory treatment by an older male employee (white hair, beard, thin build, appeared to be Hispanic) working the batting cage area. To be clear: anyone of any background can engage in discriminatory behavior, and that's exactly what happened here. When we entered the cage, it was already a mess with balls and bats scattered everywhere from the previous customers, a woman and her child whom this same employee had just been assisting. We didn't complain; we just started our paid session. While my son was batting, he accidentally made contact with the t-post. This employee shouted at him from across the store, "Hey, that's a $300 bat." Not a polite request to be careful. Not a conversation. A public reprimand from a distance, as if we couldn't afford to replace equipment or were being intentionally careless. When our time ended and we left the batting cage, he came up to me again and, full of sarcasm, he said, "Hey, baseball guy, can you go back in there and pick up all the balls?" The same mess that previous customers had left, which he had never asked them to clean, and which was already there when we arrived. I paid for a service, not a cleanup shift, but I didn't want to escalate in front of my child, so we complied. As we left, he made a sarcastic comment about being a "gentleman and a scholar": passive-aggressive condescension wrapped in polite words. Here's what I observed during the 40 minutes I was there: He watched us like a hawk the entire time we were in the store. He was pleasant and helpful with other customers who appeared to be white, including the woman whose child left the mess we were told to clean up. He stopped what he was doing specifically to police our behavior. This is textbook discriminatory treatment, the kind of microaggression that people of color experience regularly in retail spaces. I don't work for Dick's Sporting Goods. I was a paying customer trying to spend quality time with my son. Instead, we were surveilled, publicly reprimanded, and required to perform cleanup duties that other customers were not. To other customers of color: be aware of how you may be treated at this location. To management: Your employee's behavior on December 20, 2025, from approximately 3:30 to 4:10 PM was unprofessional, discriminatory, and created a hostile environment for my son and me. This employee made my son visibly uncomfortable, and you should consider yourselves fortunate I chose not to make a scene in your store. I don't anticipate corporate accountability, but I wanted this documented.

What can you say about Dicks? Since the pricing is similar at each location, I'll skip that point…read more Located in The Woodlands Mall, this location stands out for the following reasons: -Centrally located, their connecting parking lot is one of the most coveted at the Woodlands Mall. -This location remains clean, and staff is always readily available. -They have a huge selection including those you may not expect, like Free people movement. -They do a pretty good job representing most major sports. However, my favorite feature of the store is the restroom. While it's no fancier than your traditional Walmart restroom, it beats the general mall restroom and is always less populated. While this is not the only store in the woodlands mall with an independent restroom, it's the only one that allows me to use one and then purchase gear for all of my various sports, which is a score for me ...pun intended.

If you are looking for sports equipment this is the place to go. My 8 year old granddaughter plays…read moresoftball and I always take her here whenever she needs anything. The store has a full compliment of everything from bats to helmets along with gloves, equipment bags, clothing, and shoes. We found top quality equipment at affordable prices. Customer service is excellent.

My husband worked with Michael on our team uniforms. Michael answered every question, insured we…read moreunderstood everything, and delivered on his guarantee of quality uniforms. We live in Baytown, so this wasn't close at all, but we wouldn't go anywhere else. All of the staff is extremely helpful when shopping or gives you space when you're just looking. They have all kinds of stuff for players, coaches and fans. You won't be disappointed.

Amazing hat selection and customer service was even better. They have an amazing selection of…read morefitted, snap back and dad hats of all teams.

YK Sportsline is for all your blank caps and lower cost street wear needs. I go to YK to pick from…read morethe plethora styles to pick for caps. With reasonable prices for each kind of cap, this place is for your wholesale needs. With much things in retail, cash is king. Some drawbacks of this place is the product is semi lined up in cardboard box/shelves with even more products stacked on the floor. This is haphazard of bending over and maneuvering around the place and hard to search or dig for exactly what you're looking for. Great place if you need to find a buncha blank caps.

Better training on employee attitude when assisting guest on promotions that are stapled all across…read morethe store do not look at purchasing customers like they are idiots and to respect herself and others when speaking to customers. This girl acted like the victim ones. I started recording her after she treated us like we were idiots.

Literally a place for non famous shoes, like bro whos looking for sandals, I want my new Nike's, at…read moreleast add some of the more popular things, might as well put Schetchers in the store

Okay it was very very last minute and I needed jersey tops done for the office within 24 hours. We…read moreselected another company at first to do the job and 3 weeks after putting in the order, they told us the day before we needed them that they wouldn't be able to do it on time. We immediately, through word of mouth, called Ballin. These guys came to our rescue. With no far warning of our call, we talked to Reggie there who actually took the time to walk us through the process and explained the challenges on getting the order ready. Even though there were challenges, he gladly took on the project and immediately started designing us jerseys for the company from scratch. By 10 AM the next day we received all 100 personalized embroidered jerseys. I don't know if this is something they can do all the time, but for us, it was a god send. They saved us from being uniform-less for our mud run event. We turned so many heads from the other teams as we looked like a professional football team. We have found our vendor for embroidery and t-shirts in Balling Sportswear. Thanks Reggie for saving us. I'll be by for one of those new beanies you are designing. Keep Ballin...and prosper.

WSS is a really great shoe place. They have great customer service. The people are very nice and…read morethey have great spirits.

From the owner: For over 40 years, WSS, your neighborhood shoe store, has delivered the best value for men, women,…read moreand kids' shoes. WSS has a wide selection of Nike, Jordan, adidas, Puma, Converse, Vans, New Balance, and more for the entire family. Plus, socks, t-shirts from Pro Club, sportswear, backpacks, and more everyday school and play essentials. This WSS location, serving the Cypress Creek community in Houston, features a dedicated soccer shop where you'll find your next soccer jersey, cleats, balls, and shin guards. Soccer fans can also get official jerseys from national teams around the world, as well as MLS clubs and Liga MX favorites. It's conveniently located off I-45, exit on Cypress Creek Parkway, near Cypress Station Shopping Center.

Went in to do some after Thanksgiving Christmas shopping the music was so loud you could not…read moreconcentrate. Playing heavy metal death music chanting kill, kill, kill. not a nice atmosphere prior to Christmas. Even told the nice sales person who came by to ask if needed assistance that I would not be in long due to the music being played. He did inform the other but went on deaf ears. Now I know why they are deaf!

the bike team is nothing short of amazing! the guys are super cool and and really know there stuff…read more i ordered a bunch of upgraded stuff on amazon. because i bought my bike with them, it was super cheap labor on installing the parts!

Would not recommend this REI. Not a lot of actual hands on…read moreclimbing and hiking knowledge in the back packing area. Men's clothing manager is sharp but the other gal was clueless as to how to layer for high altitude climbs. Friendly at check out but they need more people.

From this shopping experience I remembered why I stopped shopping at REI. I am a jack of all…read moretrades so no particular day might be the same for me and that includes my clothing choice. Follow along because this prelude plays a part in my review. On this day the sun was blazing and I had some demo work outside so I am in a long sleeve sun blocker shirt, work jeans with some stains, a pair of steel toe boots and a boonie hat. I researched and saw that this was one of the few places that carried Buff Coolnet UV protection neck gaiters so this was my primary reason going to REI. I walk into the store start looking around and a sales associate pops out of now where and asked if I needed assistance. Harmless enough until I walk to the location that the neck gaiters were at then I hear on the intercom that Mr. ???? is needed in the area that I was in and the phone rang near me. Still Harmless?? I am still looking around next thing I know I see a CUSTOMER (Loss Prevention Specialist) out of the corner of my eye. At this point, you are probably saying to yourself really....Ok, let's continue then. I see some items that I have been looking for which are on sale so I pick up some Thermocell canisters, natural bug spray, a couple of first aid kits, and some other things I do not remember. I thought these would be some good stocking stuffers for friends and family. I move to look at the carabiners and this CUSTOMER slowly moves over in the same area. Now I am like really dude!!! I look around the store three regular customer on the right side of the store looking at kayaks and bike gear, two older regular customers on the left side with three boxes of boots open, two sales associates at the front. I proceed to go to the backpack sale section and as I am looking at the prices and the craftsmanship of the material, this guy is following my every move passing by me twice looking at the items in my hand. At this point, I mentally say Game On! Most Loss Prevention personnel cannot maintain eye contact because they do not want to be detected or their facial expressions tense up (micro expressions) and if the subject that is being followed make erratic moves then it is hard for them to follow a normal pattern of surveillance so every time he proceeded to follow me I did a quick button hook and end up in the same location as I started from but in a closer proximity to him. After about 15 minutes of this cat and mouse, I turn and walk up to him and said, "Look dude, I have no place to be at the moment and I have the time if you still want to play theses games!" He replied, "Sir, I am just shopping". I said, "If you were just shopping you would not have been following me for the past 15 minutes while I shopped and like I said I have the time." He looks at me and walks away as if he is shopping. I reported the incident to the Team Lead Associate at the front desk and they seemed befuddled and said, we do not have Loss Prevention, sir. I described the guy, black polo, khaki cargo shorts, chaco sandals, hairy arms, dirty brown hair and the Team Lead states let me try to find the guy you described. The store is a small REI and the Team Lead leaves and does not return. At this point I am looking at the front door and no one has exited. The other Sales Associate started ringing up my items a bit nervously making small conversation. Once she found my information in the system for REI rewards, she looked up with a normal customer service smile nervously ( she knew what was going on) and gave me my receipt and told me to have a good day. NOW, I remember why I stopped shopping at REI and order most of my outdoor gear from Backcountry.com

This Academy is located in a small strip center off 45 N feeder road with a side road entrance next…read moreto a Wendy's. It's a tight turn to use side road so be careful for traffic exiting from Wendy's and Academy. You can also enter off the main road FM2920 I go here often and its never super busy but the staff is always friendly and very helpful. Today I needed a fishing license so I paid at register then went to customer service for another person to print out. Store is always clean and nice and stocked well.

Ummm maybe some customer service?! Do your job you get paid…read moreto do. Hung up on me twice!