Where do I start? I'm a very loyal customer to Alo or should I say was a very loyal customer , I purchased a new item from them at least every week sometimes two and three items spending a lot of money on online. Today I returned ONE of the sweatshirts I brought the other day I literally just tried it on tags still on shirt .. I just got in the mail yesterday. I just decided to return it in store which I've never done before. I usually keep all my items. Wasn't even greeted when I walked in , immediately they said do you need anything??? Like seriously Do you need anything like I was gonna steal or something the way I was approached ..I said I have a return. It's an online return. I presented my receipts and the short lady comes up and she's examining the shirt. Meanwhile, the shirt is brand new with tags never worn, she was examining the shirts, looking at every crevice of the shirt, counting every thread and making the making sure the shirt is in the top notch condition. Trust me, I can understand returning the item the same way you received it, but the way how she was examining the shirt was absolutely ridiculous and made me feel very uncomfortable ..but I have bought many items from Ali and they get knits all over them little beaded balls and then after going delving deeper into their collection, they use cheap synthetic plastic polyester crap who wants to spend $128 for a sweatshirt that number one is going to get beaded and that is synthetic polyester shit!!!! I surely don't need to spend top dollar for a sweatshirt that number one gets beaded number two when I need to return it be treated like a criminal one doing it!! read more