This store has gone above and beyond for my husband and me, as well as my dad, every time we go in…read more My husband, and the groomsmen, wore tuxes from here for our wedding, and everyone commented on how sharp they looked. My husband recently had to go to Men's Wearhouse to rent a suit for a wedding he was in, and it was nowhere near the class, organization, and service this store has. Most recently, my dad noticed they had a $99 sale, so while my parents were in town, we ventured in there. My dad has a bad experience at the Woodlands store (store associate didn't want to assist at all), but he wanted to come in this one. Cesar helped us with anything and everything we needed. He measured my dad, searched high and low for shirts he wanted in his size, and provided excellent customer service. The store isn't cheap, but their sales absolutely make it worthwhile. If my husband had a suit-and-tie job, I'm sure we'd mostly shop here. If you're a bride to be and are looking for options with the groom and groomsmen, seriously consider Joseph A. Bank. This location will take care of you.

as a hispanic couple, my husband and I walked in and immediately were greeted. we also brought our…read more1 year old with us and none of the employees seemed annoyed/bothered by his loud, presence. lol. Noah assisted my husband in getting pants and blazers tailored and gave us nothing but honest opinions the whole time. while checking out we were talking about dry cleaners and Chris the manager at the time chimed in and gave us a recommendation to where he goes to (we haven't checked it out yet, stay tuned) but overall these 2 gentlemen went above and beyond for my husband and definitely eased his nerves about coming here. 10/10 recommend. we will be back soon. thank y'all!

Product was what I was looking for, but the service was horrible, all I wanted was shoes! But I had…read moreto go to the back to ask a gentleman on lunch if I could get help to finally get some service. Anyways there was no apology for lack of service or any type of accountability.

Do not shop here! First day I went in here to rent a Tux the older gentleman assisting me didn't…read moreseem to have a grasp on what he was doing. I was in there over an hour getting fitted . He didn't know how to operate the tablet he was using to put in my measurements, tried checking me out on 3 different registers and finally had to get the manager to check me out. Not to mention the manager was arguing with a customer in the store during the fitting which is beyond the point of being unprofessional. I should have just left but I had already burned more than an hour of my time so I decided to follow through with the $300 rental . Went to return my suit this morning walked in and not a person to be seen. After 5 minutes of just standing there I walked to the back to find the sales associate having a personal conversation on his cell phone with his credit Union , not taking interest into his job duties. I could have walked in a left with an entire rack of suits without anybody noticing . My event was on Saturday , I returned the suit on Monday, and now I'm charged a $20 penalty for being late. #1 if I was out of town for a wedding or out of country with this rental, how the hell do they expect you to return it within 24 hours! If I owned this store I would fire the entire staff and start over. Go somewhere else to rent or buy your suit this store is a joke .

I really hope I am spelling her name correctly, but the store manager Gita (Ghita), truly helped me…read moreduring a inconvenience this evening. I attempted to exchange a dress that I bought my aunt for Mothers Day. When I found the correct size, I was checked out by an associate that was not helpful. She stated that I had to have the same method of payment for my exchange, the receipt and she could not look up my purchase. I informed her that previously, associates were able to assist. Slightly frustrated, I proceeded to pay for the other dress and hopes that I would find the receipt when I got home. On my way out of the store Ghita in a high spirited voice stated, "thank you for coming, I hope you have a great night". Something told me to ask for assistance and as I stated, she was able to find my purchased and refunded me with a gift card. The smallest interaction can really make for a different outcome if you just attempt to dig a little deeper, or go the extra mile sometimes. The previous associate didn't ask for manager, co worker or anything to confirm, but gladly took my method of payment. Ghita, just know. Shoppers like me, truly appreciate great customer service when everyone is choosing to shop online and have less interaction with people/human beings due to the potential lack of customer service. 10/10 Definitely recommend

Accidentally purchased the wrong type of Dior Sauvage and needed to exchange it, Nataliya helped me…read morewith the process. Highly recommend shopping with her, she's patient and knows how to help you find a fragrance that you'll like.

Great first time visit. Have bought products at Bass Pro shop but first visit at a store. Their…read moreMemorial Day sale did not disappoint. Big selection of great sale items and customer service was splendid. Hopefully I can find a store in my location on the east coast. Taking lots of great clothing, gear and patches home.

Went in to exchange a pair of boots I bought online due to sizing. Everything was going perfect and…read morehad the new boots on my feet ready to check out. Next thing I know the computers go down and I'm told I have to come back at a later date. So even with an in kind exchange, the manager could not process this and punch a key when the computer comes back online? Gas, time, and money be damned.......I love their products and have spent thousands on them over the years. Come on guys, really? You're selling to Leos, First Responders, and Military. Get some competent people to deal with other competent people that spend their money on high priced items. Atleast a good manager that can make a management call. I will not be going back to this store.

This was my first time visiting a Rue21 & it did not disappoint. The staff was super welcoming &…read morefriendly. While I was there i had the pleasure of meeting one of the managers, Yenifer and she was amazing. She helped me look through some styles & ended up finding the perfect pair of flared black jeans which I couldn't find anywhere else. Needless to say this will be the first of many visits & I can't wait for my next shopping spree here:D

Pretty clean. Great deals. I was able to get a blue.jean shirt normally $24.99, marked down to…read more$7.99. 2 hats .

Lydia was absolutely BRILLIANT! She deserves a raise for her performance, she was so kind and so…read morepatient and professional, had a lovely friendly conversation with me while we waited to get a situation We had going on, absolutely outstanding, she made our whole week!

This worker she's a black older lady I just returned a amazon package after being in line for a…read morewhile, has the audacity to say "oh you didn't tape the box" i said no i didn't have tape and i don't know yalls process, hands me the piece of tape to tape my side asking "are you gonna help it's your box" I wouldn't have been upset if she would've at least said please like ma'am I work in customer service too and we tape up the boxes and make labels it's never an issue so I don't know what this attitude was for

Absolutely unacceptable. Mobile order ready to pick up and doors are locked before close. Literally…read moretakes 1 minute to pick up my order. You guys really think you're the only ones around. Can't wait to see go to out of business. Remember who pays your bills; the customers, not your employees

Not only is the store disgusting looking but I get the feeling that no one is happy in the store…read more The clothes are a mess and the two girls working there are seemingly trying very hard but there is an older bald gentleman who is simply walking around the store and not helping. I also overheard him disciplining one of the staff because she was not moving fast enough when a customer complain that he was not helping them.

Oh. My. Gosh. Service was absolutely amazing. I passed the shop as I was headed to my gate and…read morethought I would stop and look for a gift for my GF. She's always wanted a Stetson so I knew I should get her one, but didn't know what her size was. Misty helped me guesstimate and find one that should work. She also gave me some hat filler just in case. To top it all off, she handed me her business card in case it didn't work out and I needed to exchange it for a different one (from halfway across the country, I might add). I have no complaints whatsoever! (Oh, and did I mention the music selection was spectacular? I've never related more to Just To See Her Smile than that, haha). Thanks Misty!

From the owner: True Handmade Boots, Southwestern Apparel, Fine Hats, Artisan Jewelry, Belts and Buckles, all make…read morePinto Ranch much more than just western wear. Pinto Ranch embodies true American lifestyle. Shop the premier western store in the United States for both curated luxury collections and handmade goods using the traditions and crafts of the Old West.

This Thrift Store is so cute and so many nice things too. Staff were so helpful and nice. I can't…read morebelieve I never been here before. I hope I can come back next week. Plus some really nice vintage and antique items. I saw 3 old irons that require to be heated by a heat source. Plus some old lanterns, cookware and cookware. Plus normal household, housewares, kitchenware and clothes. I picked up a small cast iron and Christmas items.

best of the best. love this place, so kind and so much jewelry. i got a vintage coach bag CHEAP and…read moreI use it everyday. pretty old fashioned clothes if thats what you're into and very small section for men. it's pretty small and overwhelming but I really do love this place. service was great too:)

I place my order for pick up past 4 o'clock and they got my order ready in five minutes!!!!! I've…read morebeen driving around town trying to get this for tomorrow and they made it happen for me and my baby boy. This store is always on point.

I have visited this store on numerous occasions over 20+ years but prefer ANY other store…read more There is always ONLY one person assigned to the register, no matter what time of day or year. There are always workers on the floor but no one gets called to assist at the register. Often I have had to stand at the register and wait for A customer service person to come to ring up my purchases. Call me old fashioned but is Customer Service still a "thing"? I will go out of my way to avoid the Humble Store.