I came back in and realized my review about custom cushion was inaccurate. I came in looking for…read moreexactly that! :( Nonetheless, back to looking for running shoes and the young lady was so kind. I told her I was looking for a specific running shoe. I was able to try on several different styles, but no size or color I wanted. Bummer. Will be back for other running gear. I like this little shop. They even sell GoodR shades! I thought you can only buy these online!

We had a great experience thanks to Evan, who helped us pick out a pair of walking shoes for our…read moreupcoming trip. He was extremely respectful from the moment we walked in and took the time to really understand what we needed. His knowledge about the different shoe options made the process so much easier, and he explained everything clearly without rushing us. What stood out the most was his patience. We never felt pressured, and he made sure we were completely comfortable and confident in our choice. Because of his help, we found the perfect pair of shoes for our trip. I truly appreciate his excellent customer service and would highly recommend him to anyone needing assistance.

They had a buy one get one half price special. Sigh. So sadly we ended up with two pairs of…read moreshoes. I think they always have specials and their app gives you some as well. Head to the back of the store for super discounted shoes.

Always have good luck here. Between the clearance rack and the VIP coupons there are plenty of…read morebargains to be had. Quality has been good on what I have brought home. Sales team typically very helpful.

Michelle was freaking amazing and got us deals on deals on deals!!! So many coupons and sales all…read morebundled together for an AMAZING deal. She also helped us order some shoes that weren't in stock and it was so easy and simple. Give her a raise!

10.13.22 Shopping for new shoes with my daughter. We…read moreusually have good luck finding some shoes for my daughter here. But not this time. They did not have many high heels to pick from. Maybe next we will have better luck.

My dad needed a new suit so we went here. Prices were ok but he still didn't feel they were low…read moreenough. My kid wanted some jeans but these too were kinda expensive imho. Welp, off to JcPennys!

I don't know about you but sometimes I just shop to quiet my mind. On this visit that was my…read morepurpose. I really didn't "need" anything so I lucked out when I found a few of my "favorite things". Nest candle? Yes please! L'Occitane shower gel? Get in my basket! Some sparkly hair accessories? A must have for NYEve! But the clothes selection? Yikes? They looked like a bunch of dirty rags. Honestly the selection was crap. And anything that looked decent was too pricey. So this was disappointing. I did see some All Saints but it was just a ratty old looking boring black top in xxs. The shoes had a better selection, but nothing I had to have for the price. Overall, I've never found any great clothing items, but accessories, homeware and men's dress shoes are about the only things I buy here. Buyyyyyyy bye!

This is a preliminary 1.5 week post-purchase comment. I shall post again as I wear the inserts and…read moreget a full experience. I purchased a pair of inserts 1.5 weeks ago for myself and a pair for my 12-year old granddaughter. Representatives spent a significant amount of time trying to find the correct fit. They were polite. The in-store sales rep seen after purchase was helpful and informative. My granddaughter's heels, ankles, and knees have hurt almost constantly for years when walking. Immediately after fitting and still after wearing them in her flip flops for a week, she states her feet and knees feel much better. I have observed she did not complain about her feet or about walking during the week following the purchase, and she appeared more willing to walk. We went back for a recheck before she flew back home. Her fitting remained the same. The representative added three different insole styles to use with the inserts in different shoe styles. She has not had them off since she got them. I have arthritis in both feet and really struggle to walk. Years ago, the podiatrist recommended inserts to elevate my arches, and I bought a pair from him. I could not wear them as they did not work in ladies' shoes and caused other pain at different pressure points, including knees. I have tried multiple insert and insole styles with no luck. There are times I can barely walk, most of the time really. In desperation and out of curiosity, I stopped by the Good Feet Kiosk in the mall. I just felt a tug. Was it a God thing? I have no idea. I do know immediately after the first Good Feet fitting, my feet felt better when walking. After a few days, however, my knees began to hurt, so I went to the store for a second consult. The representative did another fitting and changed the insert style. My feet felt even better immediately, and my knees did not hurt. Three days later I had to go to the airport with my granddaughters. After walking them from the parking garage to the departure gate and back, it occurred to me as I approached my car I had not stopped to rest and catch my breath a single time. My feet did not hurt at all. This is huge for me. Typically, I stop three or four times on the way from the car to the gate. I actually have particular stops where there are chairs. On this day, I did not even think of stopping. My feet and knees did not hurt. I even felt walking to be less stressful. I was not out of breath. Is it due to the inserts? I do not know, but you can bet I shall continue to pursue using the inserts to find out. 3.5-4.0 Rating-Why? There was no 3.5 rating, so I gave a 4.0 rating rather than 5.0 for the following reasons: 1. The cost for a single pair of hard plastic inserts is exorbitant. It feels as if the company is taking advantage of the pain and suffering of others. Desperate people in pain will do desperate things to find relief. Many people will find a way to pay whatever it takes to find relief, even if it takes their money for food and other necessities. Regardless of research and manufacture costs, the expense is huge, much like gouging seen with pharmaceutical companies. 2. The company's strict no refund policy gives the feeling of it's being a scam due to the ridiculous cost. No refund suggests the company does not stand behind the product and indicates they may not think the product actually does work. Therefore, does it take a no-refund policy to make enough money to stay in business? Though The Woodlands store has positive reviews, there are many negative reviews and scam reports on the corporate Good Feet website, most about just these issues. No product can meet the needs of every problem. The Good Feet people are not doctors and need to recognize their product does have limitations and cannot solve all problems. They need a refund policy in place to account for such limitations and may find they have fewer angry customers and fewer scam reports. 3. I felt the Kiosk salesperson was a little too insistent and had the smooth salesperson approach, and I felt pressured. However, I had pretty much decided when I stopped that I was going to try the inserts if they appeared to work. The hard sale was unnecessary and almost sent me walking. I particularly resented the pretense I was being given insoles for free to suggest I was getting "a deal" because this purchase in no way was a "deal." In addition it seems they typically include insoles with the insert purchase. I prefer honesty. I shall return with more thoughts as I progress with wearing these very expensive inserts.

I did not like the hard sell at all. Their TV ads make it sound like the insoles/inserts are custom…read moremade. There is an ad with a lady named Teresa who is dealing with plantar fasciitis. In the ad she specifically states, "They (the arch supports) were personally fitted just for me." Then the narrator goes on to say, "personalized arch support fitting". These words imply that the insoles/inserts were specifically made for me. They are not. They are premade hard plastic inserts and foam toppers that come in a variety of prices. The inserts/insoles actually made my feet hurt worse. When I went back to my foot surgeon and showed him what I purchased, he told me that they were the cause of the additional foot pain that I was experiencing. He told me to stop using the inserts and sent me to therapy. Therapy provided me with stretching exercises. I do them everyday. Foot feels tons better and I just wasted good money on hard plastic stuff. Maybe my dogs would like them as chew toys.

Selection is limited and the store location is in a plaza with Trader Joe's so parking is a…read morechallenge. Was looking for a particular shoe but there wasn't a wide inventory. Wasn't worth the drive.

Need some running kicks? Need stoped here a few weeks back with my wife. Both of us found something…read morewe liked. (Wife got two pairs). Come here for great customer service and cool shoes. I definitely will come back for another pair.

Poor quality products. No benefits to any kind of customer…read moreloyalty. Computer systems are antiquated, do not have any kind of support between store locations.

Fantastic and friendly service! My MIL got a great loafer and I got dressy business boots on the…read moreBlack Friday Sale. I love the arch support!!! Rhonda was super personable and helped me find the best fit and even sized me (this whole time I thought I was a 7 wide... but actually since I have a a narrow heel, I'm actually a 7 medium. This solved why so many of my shoes don't fit properly... lol. ) We will be back.

When we're in this store, we're literally infamous footwear…read more This is the Famous Footwear located all the way up I-45 in The Woodlands. It says it's Conroe but it's part of the Shenandoah Mall aka Portofino, which is one of the prettiest shopping centres you'll ever see. I like coming up here although we haven't found any really good deals in this particular store. Still, nice employees and a good spot to wander around.

In for a quick visit to do a return. No issues at all, They handled it with a smile. They have free…read morewifi here. Store was very clean and shopper friendly. They also had a great BOGO50 sale going on.