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    Sugarbug Dental

    4.0 (152 reviews)
    Closed Closed

    Services - Sugarbug Dental

    Orthodontics

    Sugarbug Dental Photos

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    Reviews With Photos

    Angela C.

    I HEART SUGARBUG I was referred to this dental office by several friends with little ones. When I asked what they loved about their experience they all said the following: the staff, the vibes, and the knowledge of the dental team. When we took my son to his first visit, I understood instantly what my friends were talking about. The front desk crew was exceptionally kind and welcoming (my toddler loves attention so this was great). The atmosphere of the building, while at times hectic, just felt fun like everyone loved working there. When it was time to leave, they made sure we were set with our next visit and were prepared to answer any and every question we had. Later, when my husband and I had a question about insurance, their insurance rep took the time to thoroughly and knowledgeably explain our benefits and made sure we didn't feel overwhelmed or confused. We just felt cared for from start to finish! Bonus: my son is OBSESSED with brushing his teeth now.

    Bryan L.

    Very Friendly Staff. Kids get a comfortable vibe . DAs will let them pick a movie while the procedure is getting done. I love coming here even though i have to drive from ventura

    Sesame W.

    I found Sugarbug Dental when a friend referred me here. This was about 3 years ago and the first visits were 5 star, but I have noticed in the last 1.5 years that the customer service has gone down hill. It appears they have expanded so much that they don't even have time to address their clients discomfort in an appropriate time frame. This week I found that my daughter had a chipped tooth, with an exposed root, and they found it appropriate to have my daughter wait over 6 months to have it corrected because this was their soonest appointment. My daughter was comfortable here and this is what is so important to me. So for the last 1-1.5 years I have dealt with the minimal effort customer service, arriving for a confirmed appointment to be told it was cancelled by the office and they would not see us, to no return phone calls, promises from the management team (Patricia, Lizette and Teresa) with no follow through. I have requested on multiple occasions that my contact information or my email address be forwarded to the owner of the business so I could communicate my concerns, but I have never heard back. My daughter cracked a tooth this week and they saw us the following day. The hygienist told me, "that's not cracked, it's chipped". I explained that I was sorry but I didn't know the difference. For a moment I felt bad, but then the dentist confirmed that the tooth had an exposed root and that we needed to schedule an appointment to have it fixed. Their earliest appointment was for July 2020, OVER 6 MONTHS FROM NOW. When the scheduler asked a manager about it, she came to make excuses for the long wait and I explained that it seemed cruel to allow a young child to wait for 6 months with an exposed root and I asked if there were other options and was given a list of excuses. As we were leaving Sugarbug Dental my 6 year old said "mommy, they are nice to me but they are rude to you". I have since found a dentist to see and examine her and have surgery scheduled for 1 month from now, possibly sooner if there is an opening. Again, my daughters comfort is the most important aspect, but it's pretty sad that she can also feel the mood present at Sugarbug Dental. This has not always been the way they operate so I hope this review helps.

    Overbooked and waiting forever
    Ruben H.

    On the dental side, the last time I came they tried charging me a fee for missing an appointment that they actually had called me apologizing to reschedule. They finally waived the fee after arguing with them. Make sure you always get a name when rescheduling. Now I'm here for my 11:30am orthodontic appointment and it's now 11:50am with no end in sight. No regard for my time, if I was 20 minutes late they'd charge me and wouldn't see me! To be fair though I absolutely love Dr. Nanda. He's definitely a gifted orthodontist and makes my daughter feel comfortable. I just wish it wasn't such a hassle getting to see him.

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    7 years ago

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    5 years ago

    Little trouble with the location . But everything else was excellent , and really fast actually .

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    5 years ago

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    12 years ago

    Wonderful has been our experience at sugarbugs. We are always welcomed by very friendly staff.Thumbs up sugar bugs!

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    7 years ago

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    5 years ago

    Clean brand new facility. Our appointment was at 11:45 but didn't get seen until after 12:00.

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    9 years ago

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    7 years ago

    Fantastic service and set up. So glad we found them. They are our daughter's new dentist and orthodontist without a doubt.

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    10 years ago

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    8 years ago

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    13 years ago

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    10 years ago

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    9 years ago

    This office is amazing with kids. The day I took my sister to her appt, everyone was great and my sister left very happy.

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    Page 3 of 4

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    Review Highlights - Sugarbug Dental

    Dr's Patricia and Vikrum Nanda were the MOST knowledgeable doctors I've ever encountered in dental medicine.

    Mentioned in 9 reviews

    Read more highlights

    Oxnard Childrens Dental Group - Checkup Companions . Sojo & Sarah Tops

    Oxnard Childrens Dental Group

    4.4(38 reviews)
    2.7 mi

    Very unprofessional handling of a billing and insurance coordination issue. Instead of working…read moreconstructively with us, the office sent a response that felt defensive and dismissive. They emphasized their efforts but didn't acknowledge the confusion or offer real help toward resolution. The situation ended with them canceling appointments and inactivating accounts rather than trying to solve the problem. That's not the level of patient care or professionalism we expect from a pediatric dental office. Families deserve respectful communication -- especially when dealing with insurance matters that are often complex. Unfortunately there is poor follow up on behalf their billing department as you can seen, and to make matters worse you will experience a sarcastic email response. You know à dentist office is wealthy when they are able to turn down patients over $150 that was never properly followed up on.

    We have been going here for 10 years. My oldest is now 16. I have 5 kids and they have taken such…read moregreat care of them through the years. The staff is great and usually fit us all in together for cleanings and if we have to have further treatment, they have been so kind and attentive. We LOVE Dr. Betsy, she is so patient, gentle and super quick. We have also seen Dr. Amanda and Dr. Catherine and they were both great. I would totally recommend this office.

    Photos
    Oxnard Childrens Dental Group - Cautiously Climbing Couch. ‍

    Cautiously Climbing Couch. ‍

    Oxnard Childrens Dental Group - Great team!!!

    Great team!!!

    Oxnard Childrens Dental Group

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    Sugarbug Dental - pediatric_dentists - Updated May 2026

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