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    Sugar Shack

    3.4 (86 reviews)
    InexpensiveDesserts, Bakeries
    Closed 11:00 am - 9:00 pm
    Updated 2 months ago

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    Reviews With Photos

    a hand holding a ticket for someone to accept
    Reid E.

    NOT A SERVICE DOG FRIENDLY ESTABLISHMENT My service dog and I were verbally accosted by the owner, who was not wearing a mask during the covid-19 pandemic. He demanded to see legal paperwork for my service animal, despite that specifically not being required by the Americans with Disabilities Act. When I showed him a card (pictured here) which explicitly outlines the laws regarding services he continued to be aggressive, shouting at me. I would not recommend this establishment to anyone.

    a chocolate chip cookie on a piece of paper

    I paid $1.90 for a chocolate chip cookie that's half the size of my phone. I understand inflation has gone up but for the cookie to be so small for almost $2 is ridiculous to me. My son finished it in two bites. The taste of the cookie isn't bad, I've had better. For $2 I expect it to be bigger in size and better in flavor. I will not be returning.

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    Stacy M.

    Sugar Shack's cookies gives insomnia a run for its money. Specifically, their peanut butter and maple pecan cookies are amazing in my opinion. They were warm, soft, moist, and contained the right texture. Today was my first visit, and I see myself visiting this place at least once a month. The reason Sugar Shack receives 4 stars and not 5 is because their prices are a little high for what I'm willing to spend for a cookie and/or a cupcake.

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

    1st time visiting. I was most impressed with the cleanliness. Freindly and effecient service. Quality baked goods.

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    1 year ago

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    5 years ago

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    15 years ago

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    5 years ago

    I been here and I felt like I was really eating a bag of sugar. I didn't really taste the flavor of the cupcake. Was disappointed

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    5 years ago

    Owner is rude, I will absolutely take my business somewhere that isn't rude when you ask a question about a cupcake.

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    16 years ago

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    12 years ago

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    16 years ago

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    7 years ago

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    13 years ago

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    13 years ago

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    Page 1 of 3

    Ask the Community - Sugar Shack

    Review Highlights - Sugar Shack

    They're big cupcakes, well worth the price, and the flavor of both the cake and icing was delicious (I had the chocolate with fudge frosting).

    Mentioned in 2 reviews

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    Everything is Cheesecake - Entrance

    Everything is Cheesecake

    (9 reviews)

    Oooh la la, my goodness, now that's what I call cheesecake! But first, I gotta give a quick happy…read morebirthday shoutout to Cutie! Love you so much! This was our first time in, and folks, I have a proclamation I must make: that was some of the most delicious cheesecake your boy has ever had. You know we will be back! Today, we ordered two Girl Scout Samoa cookie cheesecakes! Most importantly, we must start at that subtle bake on that bottom, looking gorgeous dressed in an all-black chocolate deliciousness. This cake is head to toe gorgeous, from her caramel coconut topping down to her delectable, creamy but smooth cheesecake body. Listen, the crust is to me the make or break part of a cheesecake, and like I hinted at earlier, this one is an Olympic gold medal winner, folks. Accompanied with the cheesecake was a dollop of their homemade whipped cream, and Cutie loved it so much she even said, "I could eat that out of a bowl with a spoon." Wow, you know that has to be top tier, top tier! The portion size was generous, and the selection is outstanding. I cannot wait to try more and more phenomenal menu options. The decor inside is cozy, and I love the art on the wall. Listen, I am no mathematician or scholar in general. However, if you take the price and add the quality, now multiply that by portion size, all that equals to world champion level status! This really is the place to go. Cutie and I will be adding Everything is Cheesecake to our permanent rotation! I had high expectations, and they were indeed exceeded! A no-brainer five stars out of five!

    I'm a big fan of Everything is cheesecake brand. The feminine decor is always a treat, and the…read morefriendly, attentive staff make you feel like family. The options are overwhelming in the best way possible, with something for every taste and craving (and let's be real, the cheesecake is always a highlight!). My only reason for not giving it a full 5 stars is that the toppings, while consistently good, can be a bit hit-or-miss in terms of truly wowing me." 4/5 stars

    Whipped Bakery - Cake we wanted

    Whipped Bakery

    (57 reviews)

    $

    Finally! A bakery which has excellent customer service AND excellent baked goods! Other bakeries…read moreboast "old world recipes", too, but too much butter doesn't make it better. I ordered a German Chocolate signature cake and it was beyond delicious! The cake itself was moist and flavorful and the icing was perfect. It wasn't too sweet and was noticeably made from fresh ingredients. I never refuse a piece of cake, so from experience I can say that this German Chocolate cake was the most authentic you'll find in the greater Lansing area. The staff is very professional, helpful, and pleasant. They delivered the cake to my front door at no extra charge and took precautions such as a "no contact delivery." Their prices are reasonable, and moreover, less expensive than their competitors.

    ***Updated Hours later***…read more They brought it back ***Updated literally the next day*** In the companies last ditch effort to control the narrative and avoid any logical complaint they have taken down their review section on their facebook page. The only place to get any info on this company is external sites such as google or yelp. This company doesnt have a BBB site so i have requested to make one via bbb.org to add an additional source so people dont get duped by Whipped Bakery's practice of deleting complaints. This company has tried to smear customers on their facebook page, deletes all reviews that are negative and even blocks accounts on facebook to prevent any kindve negative review. They have crossed a line with the community and are getting farther from getting any sort of respect back. This company in my opinion doesnt deserve business of hard working citizens, not after how i have seen how they conduct said business. ***End of updated section*** Avoid this place in regards to events and poor customer service. Between the staff being extremely unhelpful to an owner that is brazen and rude enough to try and over charge on a kids 5th birthday this isnt a place to do any event with kids of any age. Was advertised on facebook for a great place to do a kid birthday but thats far from truth. The staff was unpleasant - not as in they were extremely rude in the yelling manor but more of the crowd that never smiles and doesnt appreciate life. Doesnt introduce themselves, never gets involved and has a feeling of not wanting to be there. As a crowd that has small children every parent pitched in to clean up and help setup. The space was extremely small and even when told how many people were going to be there nothing was mentioned about how they dont have the seating to accommodate all (total of 8 children and 5 adults) - 6 seats for that crowd, I would think at least get enough for the kids - or better yet - explain to your customer prior that they would have to bring their own seats would be wise in my opinion. This was booked 30+ days in advance. We didnt complain about this when we arrived or left, its something i thought i would add just in case someone likes to deal with these kindve situations even after reading a detailed review. Lets move onto desert. Taste wise, ill give credit where credit is due - not bad, TBH had better for the price but thats not the point. The main point is that when making a unicorn cake whipped bakery missed the mark, even having a very well inspiration photo that isnt over the top. Well, I cant tell if they were purposely slapping us in the face or if it was i giant artistic mistake. After speaking to the manager/owner - im feeling it was both. To explain the major issue - they cant do a unicorn's horn at all... or ears... If you cant do it - please state that before hand instead of trying and making it look like something you would buy from an 'adult super market', if ya know what i mean. Moving onto price. The business was paid a $75 deposit, then prior to the event paid $187 for a cake and cupcakes ($135 for the cake, $42 for 24 cupcakes) after the event we paid the remaining balance for time/space of their floor ($75) and shakes made for everyone ($31 total, $10 for the b-day kid and $3 for the remaining 7 kids) bringing our end checkout $108 and change after taxes - where the issue comes in with price is the owner tried to have her lovely staff charge us ~$170 instead of $108. We had all the receipts to show what was needed to be paid/been paid and was explained to them what was going on but that is when things went real south. After having to listen to the owner huff and puff their stuff on the phone we thought that was the end of it. Unfortunately the owner then took it upon themselves to smear us on facebook. Saying we left things a mess and didn't pay our bill. When rebutted on their comments with class (no yelling, no name calling or being spiteful) comments would be deleted and accounts banned from their page only leaving the handful of praise comments that have no clue of the situation - and now cant be educated on the situation. When someone treats customers of their own community like this it screams volumes at the horrible person they have, and are, continuing to become. To go into detail about the mess - we had 2 out of 50 balloons pop, 1 was a small filled confetti balloon and the other wasn't filled. We picked up what we could and a small amount of confetti was left (all on the floor, none on products/counter tops) . Not done though, again credit where credit is due - we left a balloon group (about, 10 balloons). Now, this was an accident because we were so taken aback on how the staff treated us it was just forgotten - i guess you can say we wanted to get out of that horrible experience and never go back but in our haste forgot a handful of blown up balloons. To be smeared over that is completely unacceptable.

    For Crepe Sake

    For Crepe Sake

    (131 reviews)

    $$

    Been here two times now. Food is delicious!! Staff is very pleasant and friendly. Nice selection of…read moreboth sweet and savory crepes. They also have a selection of Belgian waffles. Food can take a while especially during busy times but worth the wait in my opinion. Not a lot of seating and I wish the chairs were a bit more comfortable. I would give this place 5 stars, the only thing that is holding me back is that it is pretty pricey. For 2 crepes, one Americano coffee, and a 15% tip it was $44. Price point is rather high, but as an occasional treat, well worth the visit.

    Great spot right off campus and across Grand River Ave. It doesn't look like much from the…read moreoutside, but you walk in and find yourself in a cozy coffee shop like setting (yes they have coffee) but coffee is not the main attraction. Their Crêpes are the exquisite I mean they all look the same from the outside, but man those are some quality Crêpes. I had the pesto (Tuscany chicken) and that thing filled me up. I wasn't thrilled with the price, but with the price comes a huge portion that makes it worth it. Plus the side of fruit was a great touch. My wife and I enjoyed our meal and yes they are so big we couldn't finish, so who doesn't love leftovers. The service was great and patient as I figured out what I could eat with my diet and came and checked on us too, sweet, thoughtful and kind is a great way to describe the service. This is a winner and hope it stays in town for a long time. Give it a go, you'll enjoy your visit.

    Sugar Shack - desserts - Updated May 2026

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