The desserts are to die for. Many gluten free options. I will definitely be returning for round…read moretwo. It's a new shop and I hope to see them around for years to come. Sorry I don't have pictures, we ate them to quickly

From the owner: Love's Kitchen: A Happy Palate Makes a Happy Person!read more

I frequent this place and it's consistently delicious! My go-to order is the brown sugar milk tea…read morewith tapioca pearls, always so good. Beyond the drinks, their bakery selection is fantastic. They've got sweet treats, savory pastries, breads, and buns that are all super good. They also serve regular food, including fried chicken that's cooked to order and always extremely fresh. Honestly, it's some of the best fried chicken I've ever had! The atmosphere is really cute and mostly quiet, making it a great spot to study or get work done. 10/10, love this place!

Still one of the best milk tea & bakery in the area. My husband tried strawberry tornado this time…read moreand he loves it. They are running promotion now with every 2 drinks you would get a free bread which they all are display on the counter. Always a special treat for us whenever we order tea & bakery from here.

6 dollars for ice cream nachos. Seeing all these wonderful post looks really good…read more Was told no toppings candies just ice cream and waffle chips. The service was not there. Tried asking why and was met with no add ons or substitutes. Wow a chocolate ice cream cone would have cost less.

This is a solid choice for I've cream in town…read more Good ice cream, many different ways to dress it, and a good sized serving for very reasonable prices. I'm not able to get there often, but I always leave happy and stuffed when I do! Eat here! Super local!

This was my first time coming to Sugar Shack as I was craving sometime sweet. There are so many…read moredessert options and the cupcakes are huge! Everything has amazing flavor and every bite is delicious. My husband said that the cookies are cooked perfectly and every bite is crunchy on the outside and warm and gooey on the inside. We are definitely coming back again!

Guy running it is a douche and the cupcakes are mid. Go to Bake N Cakes for better food and service.read more

Finally! A bakery which has excellent customer service AND excellent baked goods! Other bakeries…read moreboast "old world recipes", too, but too much butter doesn't make it better. I ordered a German Chocolate signature cake and it was beyond delicious! The cake itself was moist and flavorful and the icing was perfect. It wasn't too sweet and was noticeably made from fresh ingredients. I never refuse a piece of cake, so from experience I can say that this German Chocolate cake was the most authentic you'll find in the greater Lansing area. The staff is very professional, helpful, and pleasant. They delivered the cake to my front door at no extra charge and took precautions such as a "no contact delivery." Their prices are reasonable, and moreover, less expensive than their competitors.

***Updated Hours later***…read more They brought it back ***Updated literally the next day*** In the companies last ditch effort to control the narrative and avoid any logical complaint they have taken down their review section on their facebook page. The only place to get any info on this company is external sites such as google or yelp. This company doesnt have a BBB site so i have requested to make one via bbb.org to add an additional source so people dont get duped by Whipped Bakery's practice of deleting complaints. This company has tried to smear customers on their facebook page, deletes all reviews that are negative and even blocks accounts on facebook to prevent any kindve negative review. They have crossed a line with the community and are getting farther from getting any sort of respect back. This company in my opinion doesnt deserve business of hard working citizens, not after how i have seen how they conduct said business. ***End of updated section*** Avoid this place in regards to events and poor customer service. Between the staff being extremely unhelpful to an owner that is brazen and rude enough to try and over charge on a kids 5th birthday this isnt a place to do any event with kids of any age. Was advertised on facebook for a great place to do a kid birthday but thats far from truth. The staff was unpleasant - not as in they were extremely rude in the yelling manor but more of the crowd that never smiles and doesnt appreciate life. Doesnt introduce themselves, never gets involved and has a feeling of not wanting to be there. As a crowd that has small children every parent pitched in to clean up and help setup. The space was extremely small and even when told how many people were going to be there nothing was mentioned about how they dont have the seating to accommodate all (total of 8 children and 5 adults) - 6 seats for that crowd, I would think at least get enough for the kids - or better yet - explain to your customer prior that they would have to bring their own seats would be wise in my opinion. This was booked 30+ days in advance. We didnt complain about this when we arrived or left, its something i thought i would add just in case someone likes to deal with these kindve situations even after reading a detailed review. Lets move onto desert. Taste wise, ill give credit where credit is due - not bad, TBH had better for the price but thats not the point. The main point is that when making a unicorn cake whipped bakery missed the mark, even having a very well inspiration photo that isnt over the top. Well, I cant tell if they were purposely slapping us in the face or if it was i giant artistic mistake. After speaking to the manager/owner - im feeling it was both. To explain the major issue - they cant do a unicorn's horn at all... or ears... If you cant do it - please state that before hand instead of trying and making it look like something you would buy from an 'adult super market', if ya know what i mean. Moving onto price. The business was paid a $75 deposit, then prior to the event paid $187 for a cake and cupcakes ($135 for the cake, $42 for 24 cupcakes) after the event we paid the remaining balance for time/space of their floor ($75) and shakes made for everyone ($31 total, $10 for the b-day kid and $3 for the remaining 7 kids) bringing our end checkout $108 and change after taxes - where the issue comes in with price is the owner tried to have her lovely staff charge us ~$170 instead of $108. We had all the receipts to show what was needed to be paid/been paid and was explained to them what was going on but that is when things went real south. After having to listen to the owner huff and puff their stuff on the phone we thought that was the end of it. Unfortunately the owner then took it upon themselves to smear us on facebook. Saying we left things a mess and didn't pay our bill. When rebutted on their comments with class (no yelling, no name calling or being spiteful) comments would be deleted and accounts banned from their page only leaving the handful of praise comments that have no clue of the situation - and now cant be educated on the situation. When someone treats customers of their own community like this it screams volumes at the horrible person they have, and are, continuing to become. To go into detail about the mess - we had 2 out of 50 balloons pop, 1 was a small filled confetti balloon and the other wasn't filled. We picked up what we could and a small amount of confetti was left (all on the floor, none on products/counter tops) . Not done though, again credit where credit is due - we left a balloon group (about, 10 balloons). Now, this was an accident because we were so taken aback on how the staff treated us it was just forgotten - i guess you can say we wanted to get out of that horrible experience and never go back but in our haste forgot a handful of blown up balloons. To be smeared over that is completely unacceptable.

Can there be anything better?! Homemade ice cream, tons of flavors to choose from and huge scoops!…read more This is a must every-time I visit MSU!

I came here and I loved it. This is a must stop if you are in the area. There was a line but it…read moremoved quickly. I would definitely come back. The portions are generous and the ice cream was good. They also sell cute things like clothes and other food items. I liked the different flavors they had.

Second time here and I still love the place. I tried the Oh-Doh (oreo brownie cookie dough) and it…read morewas to die for and somehow not ridiculously sweet. Their pricing is fair for being unique baked goods and I love how diverse their options are. The space is cozy and perfect for those on the run or looking for somewhere to get some work done while enjoying a coffee and a treat. There's often a line to order but it moves quickly and it's worth the wait.

Absolutely love it! The ambiance is cozy and the staff are very friendly. I had muffins with coffee…read morewhich were both good.

Visiting the delightful, open and bright bakery is paired ever so nicely with also stepping foot in…read morethe Knapp Building. One of Lansing's architectural historic gems! Sweet Encounter is black woman owned and is tucked perfectly on the first floor, just steps from the entrance, which is on Washtenaw St. There is plenty of pay by plate street parking and a paid parking lot directly across the street from the entrance. I was warmly greeted by a team member who stood behind a case of fantastic looking gluten free delights! There were also some vegan and soy free options. I selected the vanilla cake strawberry cupcake and a frosted sugar cookie. The cupcake was moist and delicious and the texture was spot on! The cookie was adorably decorated in a white flower pattern and the frosting was delicious! I look forward to trying more gluten free options in the very near future!!

Went when passing through lansing. Owner was in and was so incredibly kind to us. We got desserts…read moreand sandwiches. Food was excellent (vegan and non vegan options) with adorable seating and we got free cake in a cup. Highly recommend, please support them if you're local!

Visiting the area and I had a milk tea with boba. It was well made. The boba was the right…read moreconsistency and the sweetness was appropriate. It's what you would expect from a milk tea, which is what I want. The guy working there was nice. The drink was made fast. It's a cool place. Bakery items. Crepes. I'll visit again before I leave.

Worker was not super friendly and slightly rude When he…read moreforgot one of our drinks which can happen I stated to him that he missed one and he came off very offended and said look at your receipt that's what you told me Also did not have coffee that day

This was such a good find!! Love this place and the fact that they offer these gluten free.read more

Super sweet staff. Cute, inviting and clean interior with plenty of seating. It took a while to get…read moreour order, but nothing too terrible, plus they got pretty slammed right after we sat down. We both loved our crepes and thought they were delish. Made a great decision to come here on our visit to MSU, highly recommend.