Finally! A bakery which has excellent customer service AND excellent baked goods! Other bakeries…read moreboast "old world recipes", too, but too much butter doesn't make it better. I ordered a German Chocolate signature cake and it was beyond delicious! The cake itself was moist and flavorful and the icing was perfect. It wasn't too sweet and was noticeably made from fresh ingredients. I never refuse a piece of cake, so from experience I can say that this German Chocolate cake was the most authentic you'll find in the greater Lansing area. The staff is very professional, helpful, and pleasant. They delivered the cake to my front door at no extra charge and took precautions such as a "no contact delivery." Their prices are reasonable, and moreover, less expensive than their competitors.

***Updated Hours later***…read more They brought it back ***Updated literally the next day*** In the companies last ditch effort to control the narrative and avoid any logical complaint they have taken down their review section on their facebook page. The only place to get any info on this company is external sites such as google or yelp. This company doesnt have a BBB site so i have requested to make one via bbb.org to add an additional source so people dont get duped by Whipped Bakery's practice of deleting complaints. This company has tried to smear customers on their facebook page, deletes all reviews that are negative and even blocks accounts on facebook to prevent any kindve negative review. They have crossed a line with the community and are getting farther from getting any sort of respect back. This company in my opinion doesnt deserve business of hard working citizens, not after how i have seen how they conduct said business. ***End of updated section*** Avoid this place in regards to events and poor customer service. Between the staff being extremely unhelpful to an owner that is brazen and rude enough to try and over charge on a kids 5th birthday this isnt a place to do any event with kids of any age. Was advertised on facebook for a great place to do a kid birthday but thats far from truth. The staff was unpleasant - not as in they were extremely rude in the yelling manor but more of the crowd that never smiles and doesnt appreciate life. Doesnt introduce themselves, never gets involved and has a feeling of not wanting to be there. As a crowd that has small children every parent pitched in to clean up and help setup. The space was extremely small and even when told how many people were going to be there nothing was mentioned about how they dont have the seating to accommodate all (total of 8 children and 5 adults) - 6 seats for that crowd, I would think at least get enough for the kids - or better yet - explain to your customer prior that they would have to bring their own seats would be wise in my opinion. This was booked 30+ days in advance. We didnt complain about this when we arrived or left, its something i thought i would add just in case someone likes to deal with these kindve situations even after reading a detailed review. Lets move onto desert. Taste wise, ill give credit where credit is due - not bad, TBH had better for the price but thats not the point. The main point is that when making a unicorn cake whipped bakery missed the mark, even having a very well inspiration photo that isnt over the top. Well, I cant tell if they were purposely slapping us in the face or if it was i giant artistic mistake. After speaking to the manager/owner - im feeling it was both. To explain the major issue - they cant do a unicorn's horn at all... or ears... If you cant do it - please state that before hand instead of trying and making it look like something you would buy from an 'adult super market', if ya know what i mean. Moving onto price. The business was paid a $75 deposit, then prior to the event paid $187 for a cake and cupcakes ($135 for the cake, $42 for 24 cupcakes) after the event we paid the remaining balance for time/space of their floor ($75) and shakes made for everyone ($31 total, $10 for the b-day kid and $3 for the remaining 7 kids) bringing our end checkout $108 and change after taxes - where the issue comes in with price is the owner tried to have her lovely staff charge us ~$170 instead of $108. We had all the receipts to show what was needed to be paid/been paid and was explained to them what was going on but that is when things went real south. After having to listen to the owner huff and puff their stuff on the phone we thought that was the end of it. Unfortunately the owner then took it upon themselves to smear us on facebook. Saying we left things a mess and didn't pay our bill. When rebutted on their comments with class (no yelling, no name calling or being spiteful) comments would be deleted and accounts banned from their page only leaving the handful of praise comments that have no clue of the situation - and now cant be educated on the situation. When someone treats customers of their own community like this it screams volumes at the horrible person they have, and are, continuing to become. To go into detail about the mess - we had 2 out of 50 balloons pop, 1 was a small filled confetti balloon and the other wasn't filled. We picked up what we could and a small amount of confetti was left (all on the floor, none on products/counter tops) . Not done though, again credit where credit is due - we left a balloon group (about, 10 balloons). Now, this was an accident because we were so taken aback on how the staff treated us it was just forgotten - i guess you can say we wanted to get out of that horrible experience and never go back but in our haste forgot a handful of blown up balloons. To be smeared over that is completely unacceptable.

Visiting the delightful, open and bright bakery is paired ever so nicely with also stepping foot in…read morethe Knapp Building. One of Lansing's architectural historic gems! Sweet Encounter is black woman owned and is tucked perfectly on the first floor, just steps from the entrance, which is on Washtenaw St. There is plenty of pay by plate street parking and a paid parking lot directly across the street from the entrance. I was warmly greeted by a team member who stood behind a case of fantastic looking gluten free delights! There were also some vegan and soy free options. I selected the vanilla cake strawberry cupcake and a frosted sugar cookie. The cupcake was moist and delicious and the texture was spot on! The cookie was adorably decorated in a white flower pattern and the frosting was delicious! I look forward to trying more gluten free options in the very near future!!

Love, love, love this bakery. My new obsession is their GF/Vegan cupcakes in a jar. Red Velvet and…read moreSalted Caramel are my very favorite! Thanks so much for such an incredible delicious option for those of us with allergies!

What an amazing atmosphere and the FOOD WAS OUTSTANDING!!! The service was great and the mimosas…read morewere tasty. Highly recommended

Terrible Experience! Went with my family in hopes of a nice…read morebreakfast, seated ourselves (as directed by a sign), and immediately noticed how incredibly hot it was inside. After ten minutes of watching a single server cover the entire room, she told us she'd be "right with us," dropped off two menus for the three of us. I asked if there was a problem with the air conditioning, she said she didn't know, but said she'd point the fan toward us, and scurried away, sweating profusely. That was the last we heard from her, as we sat, no water, to coffee, no attention, nothing. After 25 minutes we just got up and left. I let her know we were leaving, "Have a nice day." As we walked out, noticed most of the other tables were waiting, no food, some had water. So much for their claim, "So bring a friend or loved one and treat yourselves to a special day." Ridiculous.

Great store awesome selection very helpful employees The…read moresushi is phenomenal. Saw three coworkers there shopping but every thing needed is at both stores clearly Horrocks has the better prices on them.

I find the selection is as broad as a speedway. It seems to me they carry only one brand and…read morehappens to be the worst. Lack of selection and the most confusing signage I have ever seen. I typically call customer service from the store so they can tell me which isle may be and 9-10 they don't know. I say Miers have a Kmart wish and so far they are doing great.

This is a must stop for me when I go to Lansing. It's a really old-school candy and nut store. It…read moresmell smells like fresh roasted nuts, the second walk-in. The candy and nuts are so fresh. It's a little pricey in the staff isn't terribly friendly, that's the only drawback.

Got to give this joint a 5. It is a small shop but doesn't need to be huge to impress me. The smell…read moreof fresh roasted nuts wafts at you as you walk in. The staff is friendly and ready to answer questions. They offer candies as well as nuts and they were gracious enough to give us a sample so we could pick which candy we liked best. Lots of nut choices that are salted and some more popular types that were not. They had a cherry blend with nuts that made my heart give a pity-patter of delight. All-in-all a delightful and tasty experience!