Very delicious sweets with a very calm ambience. I was able to study for a very long time while…read moreenjoying a delicious tea. The staff were kind and attentive. Would definitely recommend.

Still one of the best milk tea & bakery in the area. My husband tried strawberry tornado this time…read moreand he loves it. They are running promotion now with every 2 drinks you would get a free bread which they all are display on the counter. Always a special treat for us whenever we order tea & bakery from here.

I have been going to this ice cream shop for years. I will drive all the way from Charlotte to get…read moreice cream instead of the local Dairy Queen because the quality of ice cream is superior to any chain store around. I took my family there again this past Friday and although Old Town was busy with events and the line was long, the service was speedy and the staff was friendly. The best part is that they will alter any standard product to make it exactly how you want it and who else has lemon ice cream??

6 dollars for ice cream nachos. Seeing all these wonderful post looks really good…read more Was told no toppings candies just ice cream and waffle chips. The service was not there. Tried asking why and was met with no add ons or substitutes. Wow a chocolate ice cream cone would have cost less.

I'm a big fan of Everything is cheesecake brand. The feminine decor is always a treat, and the…read morefriendly, attentive staff make you feel like family. The options are overwhelming in the best way possible, with something for every taste and craving (and let's be real, the cheesecake is always a highlight!). My only reason for not giving it a full 5 stars is that the toppings, while consistently good, can be a bit hit-or-miss in terms of truly wowing me." 4/5 stars

Oooh la la, my goodness, now that's what I call cheesecake! But first, I gotta give a quick happy…read morebirthday shoutout to Cutie! Love you so much! This was our first time in, and folks, I have a proclamation I must make: that was some of the most delicious cheesecake your boy has ever had. You know we will be back! Today, we ordered two Girl Scout Samoa cookie cheesecakes! Most importantly, we must start at that subtle bake on that bottom, looking gorgeous dressed in an all-black chocolate deliciousness. This cake is head to toe gorgeous, from her caramel coconut topping down to her delectable, creamy but smooth cheesecake body. Listen, the crust is to me the make or break part of a cheesecake, and like I hinted at earlier, this one is an Olympic gold medal winner, folks. Accompanied with the cheesecake was a dollop of their homemade whipped cream, and Cutie loved it so much she even said, "I could eat that out of a bowl with a spoon." Wow, you know that has to be top tier, top tier! The portion size was generous, and the selection is outstanding. I cannot wait to try more and more phenomenal menu options. The decor inside is cozy, and I love the art on the wall. Listen, I am no mathematician or scholar in general. However, if you take the price and add the quality, now multiply that by portion size, all that equals to world champion level status! This really is the place to go. Cutie and I will be adding Everything is Cheesecake to our permanent rotation! I had high expectations, and they were indeed exceeded! A no-brainer five stars out of five!

This little shop has the best cupcakes and cookies. I will say that I've never tried their pies,…read morebut I will sometime soon. The owner is super nice and friendly. The shop was busy when I was there, but the customer service was quick. I got cupcakes and they were delicious

Brownies are one of my favorite foods, so I knew I had to try the build-your-own brownies at Sugar…read moreShack. The only "negative" thing I could say is that the brownies are so good, it's almost a shame I was encouraged to put any toppings on them. The toppings choices were great, but next time I go, I'll be getting a plain brownie because they were that good!

Finally! A bakery which has excellent customer service AND excellent baked goods! Other bakeries…read moreboast "old world recipes", too, but too much butter doesn't make it better. I ordered a German Chocolate signature cake and it was beyond delicious! The cake itself was moist and flavorful and the icing was perfect. It wasn't too sweet and was noticeably made from fresh ingredients. I never refuse a piece of cake, so from experience I can say that this German Chocolate cake was the most authentic you'll find in the greater Lansing area. The staff is very professional, helpful, and pleasant. They delivered the cake to my front door at no extra charge and took precautions such as a "no contact delivery." Their prices are reasonable, and moreover, less expensive than their competitors.

***Updated Hours later***…read more They brought it back ***Updated literally the next day*** In the companies last ditch effort to control the narrative and avoid any logical complaint they have taken down their review section on their facebook page. The only place to get any info on this company is external sites such as google or yelp. This company doesnt have a BBB site so i have requested to make one via bbb.org to add an additional source so people dont get duped by Whipped Bakery's practice of deleting complaints. This company has tried to smear customers on their facebook page, deletes all reviews that are negative and even blocks accounts on facebook to prevent any kindve negative review. They have crossed a line with the community and are getting farther from getting any sort of respect back. This company in my opinion doesnt deserve business of hard working citizens, not after how i have seen how they conduct said business. ***End of updated section*** Avoid this place in regards to events and poor customer service. Between the staff being extremely unhelpful to an owner that is brazen and rude enough to try and over charge on a kids 5th birthday this isnt a place to do any event with kids of any age. Was advertised on facebook for a great place to do a kid birthday but thats far from truth. The staff was unpleasant - not as in they were extremely rude in the yelling manor but more of the crowd that never smiles and doesnt appreciate life. Doesnt introduce themselves, never gets involved and has a feeling of not wanting to be there. As a crowd that has small children every parent pitched in to clean up and help setup. The space was extremely small and even when told how many people were going to be there nothing was mentioned about how they dont have the seating to accommodate all (total of 8 children and 5 adults) - 6 seats for that crowd, I would think at least get enough for the kids - or better yet - explain to your customer prior that they would have to bring their own seats would be wise in my opinion. This was booked 30+ days in advance. We didnt complain about this when we arrived or left, its something i thought i would add just in case someone likes to deal with these kindve situations even after reading a detailed review. Lets move onto desert. Taste wise, ill give credit where credit is due - not bad, TBH had better for the price but thats not the point. The main point is that when making a unicorn cake whipped bakery missed the mark, even having a very well inspiration photo that isnt over the top. Well, I cant tell if they were purposely slapping us in the face or if it was i giant artistic mistake. After speaking to the manager/owner - im feeling it was both. To explain the major issue - they cant do a unicorn's horn at all... or ears... If you cant do it - please state that before hand instead of trying and making it look like something you would buy from an 'adult super market', if ya know what i mean. Moving onto price. The business was paid a $75 deposit, then prior to the event paid $187 for a cake and cupcakes ($135 for the cake, $42 for 24 cupcakes) after the event we paid the remaining balance for time/space of their floor ($75) and shakes made for everyone ($31 total, $10 for the b-day kid and $3 for the remaining 7 kids) bringing our end checkout $108 and change after taxes - where the issue comes in with price is the owner tried to have her lovely staff charge us ~$170 instead of $108. We had all the receipts to show what was needed to be paid/been paid and was explained to them what was going on but that is when things went real south. After having to listen to the owner huff and puff their stuff on the phone we thought that was the end of it. Unfortunately the owner then took it upon themselves to smear us on facebook. Saying we left things a mess and didn't pay our bill. When rebutted on their comments with class (no yelling, no name calling or being spiteful) comments would be deleted and accounts banned from their page only leaving the handful of praise comments that have no clue of the situation - and now cant be educated on the situation. When someone treats customers of their own community like this it screams volumes at the horrible person they have, and are, continuing to become. To go into detail about the mess - we had 2 out of 50 balloons pop, 1 was a small filled confetti balloon and the other wasn't filled. We picked up what we could and a small amount of confetti was left (all on the floor, none on products/counter tops) . Not done though, again credit where credit is due - we left a balloon group (about, 10 balloons). Now, this was an accident because we were so taken aback on how the staff treated us it was just forgotten - i guess you can say we wanted to get out of that horrible experience and never go back but in our haste forgot a handful of blown up balloons. To be smeared over that is completely unacceptable.

highly recommend, definitely worth it. Love their chocolate chip cookie ice cream sandwiches.read more

The ice cream was tremendous. The people were very friendly. Would 10/10 recommend to anybody…read morevisiting the area.

Friendly service. Amazing baked good! Great breakfast/brunch food. Indoor and outdoor seating…read more Outdoor area is dog-friendly.

Second time here and I still love the place. I tried the Oh-Doh (oreo brownie cookie dough) and it…read morewas to die for and somehow not ridiculously sweet. Their pricing is fair for being unique baked goods and I love how diverse their options are. The space is cozy and perfect for those on the run or looking for somewhere to get some work done while enjoying a coffee and a treat. There's often a line to order but it moves quickly and it's worth the wait.

Visiting the delightful, open and bright bakery is paired ever so nicely with also stepping foot in…read morethe Knapp Building. One of Lansing's architectural historic gems! Sweet Encounter is black woman owned and is tucked perfectly on the first floor, just steps from the entrance, which is on Washtenaw St. There is plenty of pay by plate street parking and a paid parking lot directly across the street from the entrance. I was warmly greeted by a team member who stood behind a case of fantastic looking gluten free delights! There were also some vegan and soy free options. I selected the vanilla cake strawberry cupcake and a frosted sugar cookie. The cupcake was moist and delicious and the texture was spot on! The cookie was adorably decorated in a white flower pattern and the frosting was delicious! I look forward to trying more gluten free options in the very near future!!

Love, love, love this bakery. My new obsession is their GF/Vegan cupcakes in a jar. Red Velvet and…read moreSalted Caramel are my very favorite! Thanks so much for such an incredible delicious option for those of us with allergies!