It's what I like to consider a hidden gem. And I love that they allow tablets and laptops so it just gives an intimate and cozy vibe. They have seasonal lattes. In the fall I tried their Apple latte. This time I got the vanilla caramel iced latte and it was sweet but not too sweet and their almond croissant which is huge. Both were good. They also have a bulletin board where local business and people post events which is pretty cool. The workers are always friendly which is nice. Oh and it's cheaper than Starbucks that's a whole plus in my book! read more

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Not quite sure how to put this and still recommend trying this spot out.... Without getting into the particulars I'mma just say, they have "integrity". I wasn't completely satisfied with my Brunch Order, but they did their best to make sure I didn't leave upset. I never asked for anything back, paid the bill and left a tip, so I was surprised to see the cost of the meal fully refunded to my Card this morning! I wanted to support this place with my business, do I would not, nor did I ask for a refund. So, what I will do is use this refund to go back and give it another try. read more

Back at Sugar Hill Cafe after years away! I used to live in the neighborhood when Sugar Hill first opened. It was my go-to spot for studying, meeting for coffee with friends, or grabbing a drink to or from work. I'm glad to see it's still open, and still as good as ever! I love that it's close to the train station, close to the street but tucked away underground, and the service is always fast and friendly. A handful of seats are normally available inside but I've also seen it super packed. Got a matcha lemonade for this unusually hot autumn October weather. Will definitely be back next time I'm in the area! read more

Sugar Hill Cafe - Matcha Lemonade - Coffee & Tea Near Me - New York, New York

Great cafe with password protected Wifi. It was good to stay and work here while drinking tea. Chill cafe vibe. read more

Sugar Hill Cafe - Iced matcha latte - Coffee & Tea Near Me - New York, New York

I don't get it. This is supposed to be some cute trendy, hidden gem, neatly tucked in the basement of a building, so easy to miss if you're not looking for it. We were excited to go here based on some of the reviews, but were sorely disappointed by the lackluster food, high prices and rather blah counter interaction. C'mon people. Smile at least. Not sure if we'll be back. We had high hopes and they were quickly gone minutes after getting our food. I'd say skip it. There are better options and better bang for the buck. read more

My husband and I had choose to have breakfast at Sugar Hill Cafe and were so glad we did. The staff are incredibly sweet. I had the iced matcha latte and my husband had an iced chai and they were so smooth and not sweet at all. The breakfast we had was very delightful. We highly recommended this cozy cafe! read more

Sugar Hill Cafe - Chai Latte, Matcha Latte - Coffee & Tea Near Me - New York, New York

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I think it's Me. I think I (hope) that people are happy to be in the service industry. Sadly I am realizing that isn't always the case. We came here for breakfast this past Saturday 7.6.24 myself, Little Bit and my grandkids it was like pulling teeth to get more simple syrup for my Arnold Palmer and when I asked specifically that my Eggs Benedict 'poached' eggs be prepared runny... I received a look of "well of duh" yet they weren't runny. I will say this though the hollandaise sauce was on POINT and the bacon was good too. My bad that I didn't realize (nor apparently read) that it didn't come with a crumpet or english muffin as it's vessel LOL The french toast was sooooo good too oh and the breakfast potatoes Manifique! All in all if you are in the area and you want something tasty that hit's the spot in your tummy come here! Street parking can be found and it's a short walk from the subway station. They have outdoor seating but we moseyed our way down the steps to where the restaurant was and sat inside. They had a communal table as well as 2 tops and (1) 4 in the rear by the restroom. Air conditioning too for these hot summer months is always a plus while dining. Respectfully Reviewed. read more

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I walked in to a very busy place with no seats. Low and behold one of the tables was occupied by the manager who was on her computer. She finally decided to help the cashier prepare some of the orders and she didn't wash her hands. The puzzlement to me is why she didn't give up her table to seat customers. When I asked if she was the owner she proudly said "I'm the manager." as I walked out with frustration she had the nerves to say have a good day. I guess that's all they taught her. I will not return. read more

Good food, prices were a little high but what do you expect. Limited seating so expect that you might have to stand or wait, but a cute spot worth a visit-- nice and warm outside the chilly weather. read more

Sugar Hill Cafe - b B-Train Sandwich - Coffee & Tea Near Me - New York, New York

Met up with a friend for brunch at this hole in the wall cafe. So cute and homey, this cafe offers a variety of food and drinks! We snagged a table in the corner, ordered coffees and breakfast sandwiches. Service was friendly and the atmosphere was welcoming. Loved the coffee and bacon egg and cheese. Happy we stumbled upon this place! Highly recommend! read more

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Nice little spot. Great vibes. The people behind the counter were very helpful. The food was tasty too. read more

Sugar Hill Cafe - Hubby - Coffee & Tea Near Me - New York, New York

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Amazing customer service! And the place is very nice and cozy. The food is very good too! We were visiting our son and the location was convenient to meet with him after this college classes. Highly recommend it! read more

I'm so lucky to have such a cute cafe near home! The staff is always warm and kind, they have unique and affordable seasonal lattes, good food and support small artists! Very cute place :D read more

I recently took a trip to New York with a couple of friends and early Sunday we wanted to get a quick bite to eat near 145th street before catching a flight back home. This was the perfect underground spot with GOOD breakfast food. The place is very small/tiny but you should expect tight spaces when coming to New York! Also, If your not from New York then you would think that the cashier look annoyed but that's just New York so I didn't mind at all! The food didn't take that long to come out and when asking for coffee recommendations I was able to receive good selections but I decided to settle for a nice bottle of apple juice which is in the fridge right next to the register I end up getting a build your own omelette with avocado, bacon on the side and onions, cheese inside of the egg. It was DELICIOUS' I finished my plate quick cause I was soooo hungry! I never knew food could taste that good. I really enjoyed their breakfast food. Very moist , bacon was crisped just right. I also love the house fries as well. I added alittle salt just because I like more salt on my potatoes. I would definitely come back again for the food but I would try to come early so I wouldn't have to worry about the seating. The seating is terrible and wish there was more tables dedicated for large groups to but we made the best of our the space we had. 8/10 just because of the space! The food was great. I would recommend this spot if you just want a quick bite to eat . read more

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Great for a stop in and getting a bite to eat. The staff are always kind and help you pick your food if you're indecisive like me.

I really love this place! The food and coffee are top notch. Love the avocado toast and the B-train. (And they brought back B-trains on weekends. Best decision EVER!!!!) Their drip coffee is ‍‍. I've been going there for some time my two favorite baristas are Grace and Isabella. They are quirky, fun and always make my mornings before work feel special. read more

Sugar Hill Cafe - Coffee & Tea Near Me - New York, New York

This place is amazing. They gave great service and attention to us. It is clean, delicious and well maintained. Isabelle and the crew are professional and this restaurant is so cute. Please go see them! read more

Sugar Hill Cafe - Coffee & Tea Near Me - New York, New York

The meal left me with a good impression overall. The employees adjusted plans, provided help and showed friendliness. This restaurant was exceptionally impressive. You can enjoy delicious cooking without the high cost. The complete experience was remarkable. read more

This place delivers absurdly perfect service. The place knows its business. The personnel attention exceeds standards. You'll find yourself describing these foods later. This spot provides great value - I'll definitely revisit. read more

Great service and sweet sweet staff!!!! Also nice food options and nice coworking space

Recently, I was refused service by one of your employees, who I understand is fairly new to your staff. The reason given was that there's "too much drama" between us. There is no lingering bad blood on my part at all. In fact, I (and my household) have been loyal customers for years, well before she ever started working there. Ironically, we're actually the ones who encouraged her to apply for the job because we thought your café would be a great place for her to work. Thank you so much for taking the time to hear me out. I'd be grateful if you could look into this and let me know how you'd like to resolve it. __________________________ This situation was resolved within the hour by the workers here and I can not begin to discuss how grateful I am. They were incredible and understanding and fair to both their staff and me and working their hardest to try and make the worker and myself comfortable. I love this cafe so much. read more

Super cute and cozy little spot, good breakfast. I accidentally ordered an egg white omelette instead of a regular one but didn't even mind because it was incredible. Will def be going back. read more

The staff is wonderful, attentive, and really adds to the inclusive, laid-back vibe of Sugar Hill. This will continue to be my morning commute cafe. read more

Sugar Hill Cafe is not longer meeting expectations. The staff cooking the food is overworked and diligently doing their best to put the food out. However, the quality of the food is questionable. Omelet was served dry with a taste of reused oils and burned butter. The turkey panini was decent. Gen Z's and Millenials staff working together in front of cashier and rushing service lack proper demeanor with old school customers from Harlem. Perhaps, Sugar Hill just want to be the kind of basement place where some people will sit with their computers to shelter away from the sun and heat wave of the summer and just pay an overpriced amount of money to drink a mediocre tasteless capuccino prepared with a expensive espresso machine. read more

Love, love this place! So quaint, warm and inviting! Bagel was delish and the cafe mocha was oh so good! Love the chill vibe, and the staff were friendly and accommodating! Will be sure to visit again when in the area! read more

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I love this spot. I tried their French toast & omg !! It's so good !! Not overly sweet.two thumbs up

Rustic vibe, extremely small inside, very crowded, unflavored breakfast food.... Walk up to cash register to order& pay service and bus your own table. Not my vibe but might be yours so do try it for yourself! read more

Sugar Hill Cafe - Eggs, bacon, toast, potatoes and salad - Coffee & Tea Near Me - New York, New York

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Visiting Harlem and saw this place. Ordered via UberEats and took almost one hour to get to me, I was 20 blocks away. Of course when it got to me the food was cold, no problem, that's why we have microwaves. I was disappointed that after reheating it wasn't tasty because I did have high hopes. The smoked salmon was salty. At least I tried it but I won't be patronizing again. read more

In a word: Yum. A second word? Cozy. Get the oat milk latte before the holidays end. Great stop to refuel en route to City College. read more

I used to come here every day for breakfast because I loved the food. The person who prepares it does an amazing job, and the flavors were always on point--especially knowing it's made by a talented Latin cook. However, my last few experiences have been disappointing. One time, they got my order wrong, and when I politely asked for it to be corrected, the girl who assisted me was extremely rude. She made the coffees with a bad attitude and handed them over as if she was doing me a favor. Despite this, I kept coming back because I really enjoyed the breakfasts. Unfortunately, during my last visit, the experience was even worse. From the moment we arrived, the uncomfortable looks we received made the environment feel unwelcoming. On top of that, my food arrived late and was cold, which made it hard to enjoy. As much as I enjoyed the breakfast here in the past, I've decided to stop coming. The unfriendly environment and poor service have completely turned me away. read more

This is a cozy café with tasty coffee and kind baristas. I'm more of a coffee minimalist, but they have fun, flavored lattes, according to the season. They also offer good selection egg dishes and sandwiches. read more

Good drinks Bad service They charge for ice Cute place with cozy ambiance but why are the baristas so rude read more

Perfect little spot with a quaint vibe, good drinks and yummy food. I am so glad abfriend told me about this hidden gem.

- Everything bagel with egg and cheese - kimchi omelette with mozzarella cheese with side of breakfast potatoes Delicious breakfast options in the area but pricey for the area! The iced tea was refreshing! read more

Sugar Hill Cafe - a bagel with cheese and nuts - Coffee & Tea Near Me - New York, New York

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the cashier/ server is the most passive aggressive person ive ever encountered. Almost everyday she's rude and gives dirty looks to customers. It's not hurting me it's hurting the business. She's scaring away tips. Worst sever/ cashier i've ever had. Does the bare minimum she looks like she hates her life. She also vapes on the job. read more

Was visiting a friend who has lived in the neighborhood for quite a while and decided to check out this place. A Saturday brunchy kind of day. They were BUSY and they gave those of us in line that it would be at least 35 mins. It was. I really wanted to try them and I was starving so we stayed. Plus the menu was intriguing. I had the kimchi omelet or Korean Omelet per the inside chalkboard menu. The eggs were over cooked but I gobbled it up. The kimchi was, thankfully in the omelet and not in the egg mixture itself. The omelet went very well with the lightly seasoned home fries. The salad that came with it was super fresh with cherry tomatoes, cucumber and greens. The dressing was oddly sweet and not what I would normally go for but you can't beat fresh greens. Unfortunately, cucumbers and tomatoes give me hives on my face so I had to leave them in the plate. My fault for me not asking that they be taken out. I got the hives later so I know the cucumbers were very fresh and that's a great thing imo. Can you tell that I miss eating tomatoes and cucumbers?? Teeny place but so keep your group to four or less in my opinion. read more

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Wonderful service despite dealing with a health inspection mid open hours. Did a great job communicating and offered options to us while maintaining a positive attitude - Isabella and Blue were incredibly professional and positive! read more

Great food. The Korean omelette was yummy. Although when it said fries I expected French fry type of shape but this one is really good. The ambiance had great korean sultry music, great if you are a kpop fan . The staff was really nice but beware there is no bathroom for customers. So either you hold it in or have to take it to go. read more

Sugar Hill Cafe - Korean Omelette - Coffee & Tea Near Me - New York, New York

How fast or slow you get your to-go order in the morning depends on who's working. An Uber canceling because it took forever for a croissant and tea is crazy to me. However, their seasonal coffee is good. read more

Food was excellent BUT the service was horrible even with the owner standing at the counter!!! don't think it's a good look for the wait staff to hog up an entire table during their break and leave their uneaten food and laptop in the table while there's a million people waiting to be seated. Once our order was finally prepared we watched it sit on the counter for 30 minutes while the emphasis was clearly all About the DoorDash orders!!! Nope and NOT!!! I will return but I will keep an eye on my food and hopefully it will get to my table HOT!! The avocado toast and the waffles--- OMG!! Worth the wait but wait you will I was there in Sep 2023 read more