Person on phone said they were a manager or owner and said they don't have to follow app orders only what they want to give you because of their formula! So I ordered a salad that was supposed to be $11. I followed app instructions and put extra lettuce pickles and olives. I ordered provolone cheese and olives. Guess what? No olives, no cheese, a trickle of dressing and less than a handful of lettuce. I called to ask them where was the cheese and olives and the "owner" rambled on about a formula that they follow. I told them I already paid and how would I know about an imaginary formula the store decides to implement. Do not go to this location unless you are a kid that only wants a little bit of food for full price. read more

CODY stopped by the Kamehameha Shopping Center location CODY ordered Cold Cut Combo CODY sub was tasty CODY counter staff were friendly and speedy CODY dining area was clean and well organized CODY will return to order more food read more

Subway - Cold Cut Combo- - Sandwiches Near Me - Honolulu, Hawaii

My husband and I come to Kam shopping Subway often to grab a quick sandwich. We actually like coming to this Subway over the others because the customer service we get from the Filipino ladies is stellar! The lady's are always nice, patient, and accommodating. They even remember my husband's order when we goes in. It's a good feeling knowing that they actually take the time to remember their customers. There's not much tables to eat at, so the best thing to do is take out. Food is great. Bread is always fresh, soup is always warm, and cookies are always hitting the spot. They have a variety of chips too. My son loves the Miss Vickie's jalapeño chips, and this is the only place we can find it easily. Really great fast food sandwiches when needing a quick grab and go. read more

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It's been a while since I've ate a Subway Sandwich. My favorite use to be Cold Cut Trio, but looks like Subway totally revamped the menu! Why Subway at Kam Shopping Center? It's not as busy as other locations in town, most especially at Airport Trade Center which I absolutely find crazy busy at HNL Airport. Parking is also easier and not as congested as other shopping centers. These ladies who make your sandwich are all super friendly and take the time to create your sandwich to your liking. They open as early as 8:30am which is early enough to pick up lunch before my day starts. read more

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Lunch in Kalihi, Honolulu, Hawaii... Kamehameha Shopping Center is really convenient for me. It's on the way home (between Honolulu and Kaneohe) and it has everything: from Longs, Jamba, and Times to McDonald's, Baskin-Robbins, and Starbucks. This shopping center has the big names and free shared parking! I remembered that I had a coupon in my wallet and decided to use it - since I was there and I was feeling a bit hungry. I looked at the menu with its new 12 Series items and saw the meatball sandwiches that Rod U. mentioned. Ha! I should try one! Ordering "The Boss" (pepperoni, meatballs with marinara sauce, mozzarella and Parmesan cheese), I watched my sandwich being made fresh. I was asked what kind of veggies I wanted - everything except spicy peppers, please! It sure had a tasty fragrance as I drove home. I cut it in half to show the middle of the sandwich, then, I took a bite. Mmm! I can see how my dad liked meatball sandwiches - the texture is very substantial and satisfying. The marinara sauce had a bit of a kick. I was going to just eat half, but it was really delicious after all! LOL! The sandwich somehow disappeared! I put another coupon in my wallet in case I'm in the area again... Or - I can stop by another Subway when I'm hungry! read more

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Always come to this subway they have the best customer service. The day we went it was busy and there was 3 lady's , went to checkout and this samoan lady who was at the cashier, rolled her eyes. Not too sure why she did that to us, we talking nicely to her, not sure if she was new but I do not condone that kind of attitude. She needs to be train better for customer service. read more

One day they took coupons, next day they dont. Dont even head to this location. Any one know what locations take the coupons?

BEWARE! I had a coupon from the latest Midweek, so thought I'd have a quick lunch. But, when I gave my coupon to the cashier, she said "we're not participating", so my 6" sandwich ended up costing me $6.99 instead of $4.99. Then, to add insult to injury, they added on a $1.90 tip ... no advance notice or asking permission! So my small 6" sandwich ended up costing me $8.41. I will never go back there again! read more

Subway - Receipt - Sandwiches Near Me - Honolulu, Hawaii

Holy Subway Sandwich Batman! The footlong sandwiches really shrunk! Maybe the Jokers wild! I remember when you had a little harder time putting in your mouth? The sandwich still taste great but I have to give them a thumbs down for shrinking it! I guest it is what it is?! Maybe the penquin is behind this? Boy wander! Yes! Batman! I got a ridule for you? What is long and still taste great? A shrinking subway sandwich! That's right! Maybe the riduler has something to do with the shrinking of the subway? ?????? read more

I love Subway way more than I should. I was so hungry this day that I ate the entire veggie footlong. I almost always get ranch dressing, but this was the first time I tried honey mustard. The honey mustard was perfect for my sandwich! Italian herbs and cheese is my go-to bread. read more

Subway - Veggie - Sandwiches Near Me - Honolulu, Hawaii

I often opt for a salad from Subway and craved one tonight for dinner. I usually get it at another location and this was the first time here since my son was picking up food on his wag home. This is what I got (pictured). It is so poorly put together. Kind of unappetizing, so disappointed. Other locations lay everything nicely on top of each other with dressing on the side. This one was mixed up which ended up soggy. read more

Subway - Sloppy and soggy (Italian BMT salad) - Sandwiches Near Me - Honolulu, Hawaii

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the food was good but the customer service was very rude to me. Felt not welcome and stupid

I Love this subway so much because it's amazing and Ono and there customer service is the bomb and awesome and they make my sandwich so yummy and Ono and I always get the Chicken Teriyaki Sandwich at Subway... it's always make me hungry and happy and I love Subway!!!! read more

This subway is one of the worst that I know of. They put the least amount of toppings of any subway. I asked them for extra olives and she literally put 3. Asked for more and she put 2 more. They even are light on lettuce! read more

I hate to do one star reviews but this just crossed the line when it comes to cleanliness. My friend and I went on an errands trip and after we finished our errands, we craved subway. I waited in the car as he went out and ordered the sandwich when he texts me that the lady working smacked a roach with her gloved hand that was running across the sandwich paper. She then continued to use the same glove and when asked if her hands was clean, the Filipino lady sarcastically said "yeeesssss..." Seeing her continue to work on the sandwich with the glove, and then seeing the sandwich paper still on the counter not even thrown away, it was enough for us to say never mind. I have never encountered a situation like this before so we didn't know how to react honestly. It's kinda funny now but seriously someone should inspect this place. Sorry but that is a no no for me! No bug guts in my sandwich please and thank you! read more

I wish I didn't even have to leave a star. Their customer service is terrible!! Sandwich was messy! The ladies weren't helpful at all. The cashier rolled eyes the whole time. && I kept asking for no bacon in my sandwich and she kept saying I needed to get the bacon. Customer service needs a lot of help. read more

The young woman there this afternoon around 5:30 pm was very nice, friendly sweet and helpful. She was very polite, fast and efficient in making the sesame ginger chicken wrap. 5 stars for her customer service. read more

Subway - Sesame ginger chicken wrap - Sandwiches Near Me - Honolulu, Hawaii

This app is so horrible! 2nd time I've had issues with this app. The special says buy one footlong get one free! And of course I pressed the button and when I got to the store there was no special on the receipt! So then I ask the employee to correct it so I can get the 2nd sandwich and they couldnt figure it out and wouldnt give me the 2nd sandwich. Very frustrating to deal with this because you would think they would honor the special! Finally the supervisor, Delta, calls the owner and even the owner, Donna, who says I need to do it online! HELLO??? I DID IT ONLINE THATS HOW I PAID FOR THE SANDWICH! Whatever happened to customer service??? Then I ask for the owners phone number or address so I can address this and she says she cannot give that info out!!! So how is this supposed to be resolved! Ugh...finally she gives me another person's, Danielle, phone number. Apparently she's the Inspector whatever that means! So you bet I will be calling her! Unreal this store! And because this is the only store in the aeea...it sucks! If the store is going to participate in the specials then please learn how to assist customers when there is a problem! Unbelievable! THIS IS A ZERO STAR RATING! read more

This location actually accepts local Subway coupons found in the beloved Midweek. And they did not add stipulations. You can actually use the coupon on their premium meats like pastrami. You're not going to receive a smile or inviting greeting. It's in and out service. There's ample free parking. read more

Food not that great at this location, customer service even worst, get one lady worker she always grouchy at everyone, everyday she the one always taking the money. Get other subway locations way better then this one. read more

I would to first say...fuck subway...so I get a sandwich from there and I find this bug alive!!!!!...in my sandwich..so I called this location they said just to come in with the sandwich. This one bitch was like "it can't be us,it's still alive" and I looked her straight in her eye and said who gives a shit. It's a bug. And I even showed her a video of this shit on it. I understand you're trying not to lose the reputation of the company...but when a customer is truly being honest I don't see why you need to complain about my complaint. See bitch..Today is not your day. Cause now I'm gonna send the video to the health dept. aloha... read more

This Subway DOES NOT ANSWER the phone. I just wanted to know what the Sub of the Day was...geez! Last 2 times they messed up my order I had placed on-line...either forgot the cookies ...or included wrong kind of chips!! read more

Food is great. Always a go to option This specific location EW Employees booooo! Mean and ignorant, rolling their eyes and talking crap in filipino. Found plastic in my food! Nasty. read more

Subway - Plastic in my sandwich. Gross. - Sandwiches Near Me - Honolulu, Hawaii

Their sandwiches are good, but why spend the money when you can make it yourself? You can buy all the ingredients and fix it yourself.

Dingy Atmosphere, Two order Filipino women had stink attitudes, veggie spread messy, multiple veggies in one selection, no "Hi, Welcome.", throws my sandwich towards me while paying... also.. GM, slacking on the electricity bill. Lights flickering & sign out front is broken! read more

Its 5:10pm on a friday and I was going to eat at Ba-Le Kam shop and comes to find out they ran out of bread (FLAT TIRE),So its subway they never disappoint friday sub special was tuna got a six inch and 2 spicy Italian always good fresh veggies on wheat for all three check this location out staff very friendly!!!!! read more

I don't know about you, but when I am in the mood for a turkey sub with a side of mild verbal abuse, or a tuna sandwich I can season with my own tears, or a cold cut combo constructed Pablo Picasso cubist collage style, and when I say "mustard please" but I really mean "just the clear juices that dribble out of the dispenser before the actual mustard comes out please" and when I feel like eating something that I didn't ask for and never would, well, I head to Kam Shopping Center Subway! And I am never disappointed! At no extra charge you can get some really good eye rolling and a few bonus sneezes. For free, you can repeat your vegetable order four times and have it ignored EVERY single time without fail. Also if you feel like being yelled at to "TRY WAIT" because they're out of your favorite fountain drink, you really can't find a better location. Happy lunching! read more

I visit this Subway every so often & I've always been pretty satisfied with my sandwich and the customer service I received. I stopped in tonight to grab 3 sandwiches for my family and I. There were 2 ladies working that I had never seen before. They were super friendly--they talked and played with my baby from behind the counter (peek-a-boo style) and they were super fast. I was in and out, which is my kind of fast food. They made sure to get everything in my order correct and wished us a good night. Lovely ladies, great customer service and quick sandwich making skills! read more

A Not so Very Merry Subway This is a tale of a Sandwhich artist gone stale. A little Yelper, who could of been a hungry helper. As he walked through the door, his mouth hit the floor, hunger and thirst was all that came first. He browsed by the counter, and stood in amaze. He couldn't take his eyes off of what he had gazed. The sandwhich artist not so full of glee, was now staring and looking at me. I looked at the bread and made a choice in my head. I will have a footlong Meatball Marinara. Yes that is the sandwhich for me. After choosing my bread, and toppings and cheese. She picked her nose, then started to sneeze. Instead of washing and starting anew. She wrapped the sandwhich and asked if I wanted a cookie or two. I looked in my wallet and the cash that was there. I decided just not to spend here. I know she thinks that I was mean. When I turned and ran from the counter it seems. To wrap this up in quickness and haste, Just don't waste your time with this Sandwich place. read more

Hmmmmm thinking of healthy foods to eat? duhhhh subway! lol they have sooo many choices to choose from! i always get their tuna, turkey OR black forest ham with turkey. when you decide on your choice, you need to choose what kind of bread to get. i get the wheat bread. there's different kinds to choose from. then they ask you if you want your sandwich toasted. (say yes!) so much better when its toasted & warm. yum! then you need to select your veggies. so much selections to choose from! there's lettuce, spinach, broccoli, tomatoes, pickles, jalapenos, cucumbers, onions, sweet onions and olives. you also get to choose what kind of sauce you want on your sandwich. there is light mayo, mayo, mustard, vinegar, salt & peppar. they wrap & put your sandwich together in front of you! so you know your sandwich is good and fresh! dont worry they wear gloves! they also have soups, cookies and chips. read more

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If I could give this rating 0 stars I would. The customer service tonight sucked. The elderly women should retire if they give off the impression that they hate their job and every customer that walks in. As I was saying the vegetables I wanted on my sandwich, the lady started putting vegetables that I didn't want. Secondly, the employees started talking bad about us in Filipino under their breath and mind you we understand, so of course we heard everything they were saying (they also roll their eyes way too much). Lastly, I wanted to order cookies, and as I was telling her which two I wanted, she put her hand up in a way that she was telling me to shut up and wait. HOW RUDE IS THAT? I also noticed how rude the other employee was to the person she was helping. It was hard for him to understand because how soft you're talking but that doesn't give you the right to yell at him. It was as if you were annoyed and just wanted to hurry up so you can go back to cleaning up the store an hour early before you actually close. The quality of the food was okay, same ol' subway sandwich but the rude customer service just turned me off. Please reevaluate the way your employees treat their customers and maybe people might enjoy their visit. read more

My daughter and I received the absolute worst customer service at this Subway and were so appalled at the dirty condition of the shop that we left to eat in the car. We arrived on a Sunday afternoon and two girls were working behind the counter. Neither of them smiled or even answered when I said, "Hi! How is your day?" The only response I received was, "What do you want?" When I asked to upgrade my sandwhich to a meal, the rude girl took my money, rang up the order and walked away. My daughter wanted a cookie so I stood at the counter and had to call to the girl to come back to ask for a cookie. She responded so rudely and mumbled something under her breath. When I asked her "I am sorry, what?" She just stared at me. Very weird and extremely rude. I am telling everyone I know never to go to that Subway. The service is horrendous. read more

I decided to try the mobile order for the first time, and was so happy when I walked in to pick up my sandwich because there was a really long line..... Unfortunately they forgot to put ham in my HAM sandwich!!!!! Seriously.... When I call to tell them they were wrong, she keeps repeating "bring back the sandwich" about 6 times, while I'm trying to ask questions like, "do you keep track of mobile orders?" Or "can you write me name down so when I come in I don't have to wait?" But no....every question was answered with "bring back the sandwich" I wonder if the people that work there know how to read or just want the mobile app to fail so the people can just wait in line all the time...so much for convenience. So annoying read more

I go here pretty much everyday for my lunch. And having the Starbucks next door is a plus too. I usually get the $5 footlong on flat bread with cheddar cheese and all the veggies. Often, I would sample the different sauces to make sure which is the best taste. And mix the cheeses around with the sauces. The counter staff is friendly and because I come in every single day, they know me by name and remember what's my usual. And I think that's prettty cool. read more

Since there are several options for lunch time fare in my little nook of Kalihi...sometimes I just feel like a quick stop at Subway is just what's in order. I come here about twice a month and find that their service is quick and friendly. The line moves pretty swiftly and for the most part, I always leave with a great sandwich. Sometimes they are a bit light handed on the lettuce and other toppings, but Oh Well... Call in orders are convenient but sometimes you still end up waiting, especially if they are super busy. read more

$2.99 daily 6-inch specials (my favorite is Sunday's on wheat): Sun: Italian BMT Mon: Turkey Breast & Ham Tues: Meatball Wed: Cold Cut Combo Thurs: Ham Fri: Turkey Breast Sat: Seafood (with mayo) Cup for self-serve water is still free. I'm not giving this location 5 stars because this past time I visited, the person making my sandwich laid on all the toppings in such a way that each bite wasn't balanced with various ingredients. I would get one bite with 3 jalepenos, while other bites had no jalepenos, but were seriously olive-laden. Not that it's a big deal, but I don't understand why the person didn't spread out each ingredient. Plus she asked me if I wanted my sandwich toasted, I said 'yes', then she didn't toast it. The sandwich still tasted good, though. read more

Don't order through the app cause I guess they don't know how to read. I asked for a Chicken and Bacon Ranch melt sandwich and there is no bacon? read more

Whenever I pick up my sandwiches from this location, the staff have always been friendly. The sandwiches are always delicious!

I hardly come to this subway but when I do I am satisfied with my food. The last time I went here there were two people ahead of me and we were all helped in a timely manner. The only gripe I have is that the workers aren't very friendly. They don't greet you when you come in and just don't seem happy to be there. read more

This place has terrible customer service! The employees look miserable, and they don't even smile. I swear, I've only seen one employee smile out of the many times I've been there. I went in today before work, and decided to use my Subway Spirit Card (it gives a 6" sub, a 40 oz drink, and a 6" sub for free). The cashier was impatient and started ringing me up, even though my sandwich wasn't even done! Then, as I'm reaching for the 40 oz cup, she says, "It's not that one. It's the 30 oz." I looked at my card again and said, "I thought it was 40 oz." She said, "No. It's 30 oz." I was irritated at that point, and showed her the card. I then replied (in a somewhat annoyed tone), "It's for a 40 oz drink. It says right there on the card!" You can tell she was a bit pissed, and then says, "Oh, it's for the 40 oz drink then." I felt like the cashier was not only impatient, but she also tried to rip me off! I know it's a possibility that she may have not known what the promotion was on the card, but still...as an employee, you should know what kinds of promotions are going on in your store. Too bad this is the only Subway near my boyfriend's house...if there were other ones in the area, I would totally avoid this one. read more