I am VERY UPSET with the Subway at Walmart located at 3579 South High Street, Columbus, Ohio 43207. Tonight I went there because my phone told me my package was ready for pickup (turned out that was not true), then I decided order from Subway. There was a man waiting and I asked him was anyone there, but he didn't know. I said loudly "HELLO" to the back asking was there anyone there? No one answered, but a Walmart employee sitting there eating said "she is back there". I then yelled "HELLO" again but no answer. As I was leaving to pay for items I was getting from Walmart the lady for Subway came in and said she had to go to the bathroom. After paying for my items, I returned to the Subway. I told the worker I wanted to order a salad and asked for the price, because all I saw was "turn any 6" sub into a salad for a dollar and change. She said the amount which was (six dollars and change) $5.89 with my Subway Card. But before she waited on me she hollowed to a lady that was walking up (that worked at Walmart) "If I give you my Food Stamp Card, will you get me two of them? They talked for a short while and I was still standing there waiting for her to finish taking and fixing my order of a veggie salad. When she did finally stepped back over to me, she started to ask me about my order and when told she went to the back to get what was needed. She came back saying her supervisor had been there all day and don't do anything because she had to cut open a bag of lettuce. She asked me what I wanted in the salad and I told her: Lettuce, spinach... Then she stopped me and said "I put the lettuce items on last. I then asked what do I put in first and she said the meat so I chose Chicken strips, then tomato, a few of green peppers, a few hot peppers, cheese, and spinach, and lettuce. When she asked me which dressing I told her Caesar. She put the lettuce on top. I did not see her put the dressing in because a lady walked up close to me and I looked over. She said "I'm sorry I can't see the menu". The Subway worker then got croutons and put in the bag. I asked is there napkins and silver in the bag and she said yes. Not true, there was only napkins. I got home and opened my salad to put some brown olives on it and it smelled like fish. I tasted it and it tasted like fish. I started to stir it up and to my surprise it look like a ton of salad dressing came up from the bottom. It tasted like a soggy mess; a fishy mess at that and I almost threw up. I put the lid back on the salad, and took it back to the store. When I got there I told the worker that I can not eat this and told her why. She said to me "I didn't put all that salad dressing on there; as if I did. I did not have salad items at my house that is the reason I ordered a salad. She said to me we don't give refunds, I will have to give you something else. I then asked "Is that on this receipt? I looked at the receipt and did not see it and told her. She said I need to talk with her supervisor Shelly, and I asked her to call her and she told me that I will have to come in tomorrow. I asked for corporate number and she told me she did not have it. I wrote down Shelly's name on the receipt, told her I would get the number and contact corporate before talking to Shelly in the morning. After leaving the Subway, I asked the two security guys of the store if I can speak with a Walmart manager? One of them went to the counter and I asked the other one if he could tell me what that salad smell like, because it smells like fish to me, and he smelled it and said it smell like tuna. The other security came back and said the manager would not be able to help me because Subway is a third party and I would have to contact the office of Subway. I then left the store and as I was leaving the worker of Subway was outside smocking. My rating for this Subway is not evening on the board for it is a negative star, but it will not let me post without the ratings from above so (unhappy) I will give a one star.
We need to have more caring workers in the workplace even at Subway!
Ramona H. read more
