awesome service !!! they fill my RV and all my neighbors propane tanks with one stop…read more awesome staff!!!!

I own my own 500 gallon tank and fill up once a year in the summer when the prices are low. After a…read morebad experience with another propane company I called Service Express Propane. The woman who answered the phone said they had a truck in the Grass Valley area and she would check with the driver to see if he had enough propane on board to fill my tank. She called back a couple of hour later and said the driver was on his way. I met the driver at the tank and paid with a credit card. I definitely recommend Service Express Propane,

I came across acme propane while driving in my neighborhood and was almost hit twice by them in one…read moreday. First time the driver crossed the line and came head on around a blind corner so he could go around a walker. 20 minutes later same driver as half way in my lane when I was heading back out. I called and spoke to customer service and reported the issue. I never received a call back. Hopefully their propane service is better than the drivers delivering.

Used to be a great company, but they sold to Kamps who sold to Superior Plus…read more When with Acme I could call and get service that same week, they were awesome. I just called Superior Plus and they said theres a 2 week wait unless I want to pay a $300 emergency delivery fee. This was the first time I ever spoke to Superior Plus and the last time. Going with the Propane Collective here in Placer County.

Highly recommend this business. We've been using Herger Gas for years and they consistently do a…read moregood job keeping our propane tank filled. That said, today there was a rare fluke and when we started cooking dinner we realized we were out of propane. We called and left a message assuming we'd hear back in the morning. Imagine our surprise, even though it was after hours they called us right back and sent someone out to refill our tank. Really appreciate the exceptional customer service and how they went above and beyond to help us out.

TALK ABOUT GREAT SERVICE??? The Herger Crew... Wendy, Sarah & Teri are THE BEST!!!…read moreFast, Courteous and Professional... not just this last time... but EVERYTIME!!!

This is our go to place to fill our propane tanks. Great service, and prices…read more Always super friendly and helpful.

Great spot to get refills. Very knowledgeable. Was able to get parts fixed and now I can use all my…read moretanks. Thank you!

My hubby, Bryce and me live in Camino, Wilson makes the drive all the way over without issue. The…read moreBEST prices around, I'm part of an ElDorado propane group and he's repeatedly mentioned as least expensive, friendliest propane company serving Auburn/Placerville areas.

Colton made delivery when he said he would he even text me when he was five minutes out. Nice fair…read moreprice and no fees added on top. Good hard-working guy owns his own business..

yeah, not great. My first time dealing with this company they're located Marysville Rd very close…read moreto my (new) home. I took over this property, Brown's gas owned the tank so naturally I called them. But before I could call them they showed up. Twice. once when we weren't home (the previous owner contacted me and told me via cell) and then the second time we were home the driver, randy, very nice guy and I spoke, he was told that we had not transferred service yet and he made it clear to me that he couldn't put any gas in the tank until I did that and of course I said yes I understand how commerce works I haven't had a chance to do this yet and you just showed up out of the blue. Again. I'm sure the previous owner told them that they sold the property when they showed up the last time and spoke to her. Lol. So I went to the Browns Gas office to open my account - it said they were closed for lunch on the fence, it wasn't lunchtime, it was 1030a. I came back 4 hours later around 2:30 PM and that sign was still up. This time I learned my lesson and called to make sure they were there. I came back the following Monday and when I mentioned that they said there just wasn't anyone there that day and fair enough I understand it's a rural company I guess. I opened an account and deposited money to get a delivery and was told they'd "let me know when that could be", roughly a few days later they let me know when they were coming and I asked what time frame and they said they couldn't give a time frame. I've run a service company for 30 years I found that amusing so I thought they must have meant they won't know until that day when they set up his delivery route so today is the day and I called and I spoke with Sam in the office. She assured me that she could not tell me any time frame when the driver would arrive and when I said that sounds odd, never heard of that, she seemed pretty indignant explaining to me that the driver is operating a vehicle filled with explosive gas and that because of this very reason they cannot offer a time frame to which I of course replied doen't that argue against not knowing where your driver is? in fact you should have a precise schedule for a driver that you're turning loose with a gigantic 20 ton bomb, you should know exactly where they are at all times or at the very least within a 2-3 hour time window. She remained indignant clearly regarding my comment as out of line. So here I sit with dogs put away, m gate open and unable to leave all day long because a service company cannot figure out a delivery schedule the day of - I've had other propane companies, this has never been a problem, no one else does this as far as I know. also it is weird to me that the last Yelp review here is 2 years ago. I get yelp reviews every week and my business is not large. If people aren't writing positive reviews you're doing something wrong And if you've been in business as long as they have and you only have a handful of reviews at all you're really doing something wrong and judging by their overall rating on Yelp I'd say that's confirmation. I don't think they realize we have choices up here.

After an initial issue with rude customer service office staff, the regional manager called me and…read moreapologized and straightened out the problem,

Hunt propane is an outstanding propane company, the staff is very friendly and helpful. They come…read moreand fill your propane tank in a very timely manner.

I was a Northern Sierra customer for many years and since they sold to…read moreHunt I have had nothing but issues. They raised my rate by 30% with no notice, driver backed into my gate and broke it, calls are never returned and customer service reps are far from friendly. Can't wait to change companies!

Raise rent $10 every 6 months, parked so tight you are lucky to get your trailer out. Approx 80%…read moreincrease in a year. If you like being held hostage mid season this is the spot.

Really wanted to like this place…read more Unfortunately, the results so far have us slightly left of the negative/positive centre line. Let's fill in the praise columns first: *Renting the RV storage space was simple and uncomplicated. Pretty much one and done form wise which is refreshing. *The RV storage space rent isn't excessive. Not a bargain. But not typical Auburn grab-yer-ankles either. *The individual who assisted me was friendly and professional. *Two individuals I know referred me to Ace as a result of their own satisfaction with the company. *The RV lot isn't a flat patch of dust with stripes. *The location. *The RV portion is open 24/7 with secured gate code. So far so good. Until it meets the bad: -The location. While convenient, it just so happened to lay smack dab ground zero within Auburn's cute little version of Compton. -The location I've been in the flight line of DFW and it's not as damn annoying as the small muni airport next door to this place. Seriously, it's like 'hey wait Vern, you know what would go all Full Redneck on this bad boy? Yup, we gonna put flowmasters on my UncleDaddy's Cessna and go spit on stuff from up real high' -The location. Twice my RV has been broken into. Twice. In 6 months. -The Creepy Stares Says Nothing Guy I've had to rotate some things around from home and storage. And RV. Quite a few things had to come out of it before the regular RV stuff could go back in. Because of the 3+ hour drive to Ace and that they are a 24/7 facility for RV's (not to mention that my day is most folks night) I access the lot after dark. So it's been rather creepy to have C.S.S.N.G. roll up on me like he's trying out for Dawg The Bounty Hunter and then just sit there in his truck and stare. And stare. And stare some more. While at a distance I personally consider rather threatening. In fact, when it happened the first time before I figured out what was up, his unidentified self was approaching a boundary where he was identified by way of my concealed carry. I shouldn't be put in this position. And neither should he with a simple announcement or markings that indicated security. The two additional times this repeated itself I just kinda laugh. I'm really not that interesting. Yet do wonder... ^Are ya shy dude? If so, security not the best career path. ^Are ya single dude and just shy? We might could get past that however were gonna have to work on the creepy thing wayyyy before sex. I'm like flypaper for freaks but you got me feeling more like a bug zapper in like Fresno. ^Did ya happen to spend some time staring at the person who ran off with one of my batteries, BBQ, and shore line after popping open two of the side compartments? -The location Pack a lunch if you think you're gonna make a left on 49 anytime between 3 and 7pm -Monthly billing Ugh. Don't. Just. Don't. So one months rent goes past due while I'm out of town. Dude calls and says it's due yet I'm looking at my account and money is there and card number is correct. Says to call the next day to Lady however the next day I see the 80.00 authorisations deducted from my avail balance and figure OK...no need to call all is well. Um No. A week or so later, I get a notice from my bank that I've been charged 36.00 for an overdraft paid fee. Hmmmm. That couldn't be... Except... Ace put thru the 80.00 auto THEN 3 - count 'em three - 160.00 authorisations for two months rent charges 3 times back to back. Two days before the second month was actually due per our original agreement as to each months debit day. Plus an additional 10.00 for a late fee. Nice.... Soooo..... My little 4.80 debit card cheeseburger not-so-happy-meal at MCD ended up costing me 40.80 freakin bucks. Sadly.... The transactions weren't making it back to Ace despite being debited from my available balance. So what do you do in that case? Keep trying! 'Cause I just love paying 40 bucks for a damn happy meal. And all this because I changed my address. That's why the transactions would debit the available balance but not actually credit Ace. Because I had yet to give Ace my new one. And lastly in this rant...I'm the trustee of possessions within one of the actual storage units adjacent to the RV side. The unit was already filled and rented by the time I became trustee. I can't say I would have selected Ace for the storage unless the things I was storing were garage type items. Certainly not important stuff or furniture. Here's why: -The Location -The Roll Up Door Hasn't been lubricated since I suspect the first Bush administration. Pain in ass to open. -The Open Closed Roll Up Door Each of the doors have this funky notch cut out at the lower right which effectively is a express lane for mice, rats, dust and anything else animal vegetable or fluid that so chooses. -The Rubber Seals on The Open Closed Roll Up Door Long since left the rubber tree plant folks. We're talkin petrified forest. But there is a portable toilet. That's nice