1. Strictly Chimneys

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Berlin, CT

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Services - Strictly Chimneys

Fireplace cleaning

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8 years ago

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2 years ago

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6 years ago

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6 years ago

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6 years ago

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5 years ago

Guys did a great job, explained everything about the cleaning process of the chimney. Will definitely use them again in the future.

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7 years ago

Professional, punctual, friendly, trustworthy. Definitely easy to work with. I'll call them again when I need my chimney swept!

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6 years ago

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11 years ago

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6 years ago

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9 years ago

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10 years ago

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10 years ago

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13 years ago

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8 years ago

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9 years ago

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10 years ago

They showed up the next day and did a great job!! Exactly as quoted, and clean as a whistle!!

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11 years ago

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15 years ago

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Ask the Community - Strictly Chimneys

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CT Gas Fireplace - Fireplace

CT Gas Fireplace

(13 reviews)

I called CT Gas Fireplace on Sunday June 1, 2025 and left a detailed message regarding service for…read moremy basement media room fireplace that was installed in 2006. In less than an hour I received a return call from a very nice lady who told me the service can be done the next day, Monday June 2nd. On the day of service I received a call from Jeff stating he will be at my home in 20 minutes. When Jeff arrived, he immediately got busy by putting on shoe covers. He also had his equipment and a tarp. He went downstairs and began working on my fireplace and within minutes he diagnosed the problem and in about an hour's time the fireplace was up and running beautifully. Since we have a main floor fireplace that was installed in 2003, I asked Jeff if he had the time to service that one as well and he cordially agreed to service it. Both fireplaces are running as good as new and when Jeff left, you wouldn't even know he was there... except for two well-functioning fireplaces. Jeff is a GOLD STAR gas fireplace technician and giving him a five star rating is a disservice... he rates a 10 in my book. Jeff's price is very fair and his work is beyond EXCELLENT. If your gas fireplace needs service and/or repair... CT Gas Fireplace is THE only call you need to make. You will not be disappointed. Thank you, Jeff, for your service and professionalism.

How can I praise this company higher than 5 stars? Absolutely PHENOMENAL customer service! Jeff…read moreeducated me, replaced my pilot assembly, cleaned the entire unit and all while wearing booties (to keep my house clean) and a smile. Vic. in the office was sensational too. She got me next day service and it wasn't even an emergency. The attached pic may not look like it but, to me- it's a picture of victory!! Extremely happy with CT G F! Forget the rest, these folks are the best!! Total cost w/ cleaning & parts was very very reasonable too!

Fireplace Pros - The absolutely stunning and realistic looking 36" Meridian direct gas fireplace by Majestic Hearth.

Fireplace Pros

(13 reviews)

My propane fireplace would ignite and then abruptly go out. It was so frustrating! Brett came out…read moreand discovered the flame sensor needed to be adjusted so that it was detected by the flame. He figured it out so fast and identified that the remote and receiver weren't synced up. I highly recommend Fireplace Pros & especially Brett!

I do not recommend this company. On January 6, 2026, I paid a $420 deposit for a replacement…read morefireplace burner and installation. I was told the part would take 3-4 weeks. Nearly ten months later, the part has not been installed and I have not received a refund. After I paid, an appointment was cancelled the afternoon it was scheduled, and a rescheduled visit was replaced by a text saying the part had arrived cracked and a replacement was coming. The company's last text to me was on April 21, promising an update the next morning. That update never came. I then asked for a refund by text, phone and email and received only an automated out-of-office reply. A written demand in June went unanswered. I have filed complaints with the BBB, the Connecticut Department of Consumer Protection, the Connecticut Attorney General and the FTC. Public court records also show a January 2, 2026 small claims judgment over an unreturned deposit in a case naming Fireplace Service Pros, LLC at the same address (docket HHB-CV25-5039427-S). If you are considering this company, check those records before you pay a deposit.

Strictly Chimneys - chimneysweeps - Updated November 2026

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