I worked with Vincent 4 years ago and I couldn't have been happier! Solved all my problems! Made…read moremy family happy and my neighbors jealous! On my old house, the surface of the foundation was crumbling off, that 1960's sandy facing they put over the concrete. It looked bad and dirty and I had no idea what to do about it. The basement was a walkout so all that ugly foundation was exposed. Vincent came out and recommended stucco and showed me some examples. It was the ideal solution. He was also down the street doing the same thing to a neighbors house. When his team came out to do it they were incredible! Everything was organized and planned out meticulously. First a couple people came to prep everything. The next day the whole squad was there and they worked like an army. Everyone was mixing and applying stucco very precisely working together to cover the whole foundation. They did a fabulous job and everything was so smooth and clean. There was no mess or anything when they were done. My foundation looked brand new. We also did some small concrete steps. I couldn't be happier working with Vincent, and even after 4 years it held up and looked perfect. I called Vincent today to get me a quote to fix the top section of my chimney replace a flue pipe, bricks, mortar, flashing, new caps, sealing etc. I called him out of the blue and he was on my roof giving me an estimate in an hour! You work with Vincent, he's going to get the job done great with no stress, everytime at a very reasonable price. Unbelievable!

Top Notch work! Vincent gave me a fair price, had good…read morecommunication scheduling his appointment, and did a great job. He cleaned my furnace, Woodstove, and flues. He used the proper vacuum inside my house, and there is not a speck of Soot anywhere. I wanted someone that could safely go up on my roof, which is very high, to inspect the flu caps and the liners from the top down. Not many companies will do this, but he had the perfect machine for the job. I definitely recommend his service to others and look forward to using his service again next year. Thank you, Vincent!

We have utilized Riteway Chimney in Colchester, CT on multilple occasions over the past twenty…read moreyears. Dan and Linda have consistently provided prompt, expert, professional and fairly priced service over that time. This was once again the case when Dan replaced the chimney flue liner at our daughter's home in Ellington last week. Linda was very helpful, pleasant and accommodating in the scheduling of this all day job. Dan's expertise and technical skill were quite impressive as always! The price was very reasonable and well below other estimates and his work comes with a lifetime, transferrable guarantee. We recommend this family business highly and without reservation! Martin and Karen Kelly

Dan installed our wood stove and did a fantastic job! It's been years since and we have been…read morethrilled with the work he did. We have him do our annual chimney sweep as well and he always does a thorough job and is so nice and fun to talk to. His wife handles all of the scheduling and is equally pleasant to work with. We would highly recommend this small, friendly family business. They do good work and are professional.

Wow! From initial contact to considering options to install,…read moreNeighborhood Chimney was amazing. They were always available to answer questions, provide advice or offer instruction. We could not be happier with our wood burning inserts and stainless steel liners! Special thanks to Hector, Jackie, and Hector for all their help.

Contacted them for a repair: they will do what they want not what you are asking them to do.read more

Justin stopped by my fireplace project because it was next door to the job he was doing and I saw…read morethe van outside and asked. He was honest, straightforward, and knowledgeable. He detailed the options and costs. It took a year to decide what to do and with whom. many consultations with other companies occurred. Here is where I decided to bring my business!

They gave me a quote to replace my chimney lining per their recommendation, $8K. And $1,100 to…read moreclean creosote. Got a second opinion. Lining didn't need replacement and it cost me $500 to get over 90% of creosote out. I'll take $500 over $9K any day. Let's hope it was an 'honest mistake'.

Well this is disappointing. We purchased a ventless fireplace from them Over the winter. The…read moreinstall seemed fine but we needed to have a damper made. I paid BobBy $300 to have it made and he said he'd come by in about 6 weeks to Install. A few months later he texted to say he might have time Then he cancelled and I haven't heard from him since. I went back to the original Facebook Marketplace conversation and Sarah has deleted her account and her profile. Really not a good sign. If anyone has any luck tracking them down or has any further info please let me know! Now I'm not even sure if my family is safe with what what installed. ‍

Our experience was very similar to the review by Tarana. Company will not return calls or emails…read more Tried to resolve amicably but they would not respond. Filed complaint with the DCP and they also did not respond to the DCP, they appear to not be licensed, others should file with the DCP as well. Reviews on BBB show similar scamming complaints.They have other small claims against them, and judicial cases, and appear to have not appeared to court in many cases.

I called CT Gas Fireplace on Sunday June 1, 2025 and left a detailed message regarding service for…read moremy basement media room fireplace that was installed in 2006. In less than an hour I received a return call from a very nice lady who told me the service can be done the next day, Monday June 2nd. On the day of service I received a call from Jeff stating he will be at my home in 20 minutes. When Jeff arrived, he immediately got busy by putting on shoe covers. He also had his equipment and a tarp. He went downstairs and began working on my fireplace and within minutes he diagnosed the problem and in about an hour's time the fireplace was up and running beautifully. Since we have a main floor fireplace that was installed in 2003, I asked Jeff if he had the time to service that one as well and he cordially agreed to service it. Both fireplaces are running as good as new and when Jeff left, you wouldn't even know he was there... except for two well-functioning fireplaces. Jeff is a GOLD STAR gas fireplace technician and giving him a five star rating is a disservice... he rates a 10 in my book. Jeff's price is very fair and his work is beyond EXCELLENT. If your gas fireplace needs service and/or repair... CT Gas Fireplace is THE only call you need to make. You will not be disappointed. Thank you, Jeff, for your service and professionalism.

How can I praise this company higher than 5 stars? Absolutely PHENOMENAL customer service! Jeff…read moreeducated me, replaced my pilot assembly, cleaned the entire unit and all while wearing booties (to keep my house clean) and a smile. Vic. in the office was sensational too. She got me next day service and it wasn't even an emergency. The attached pic may not look like it but, to me- it's a picture of victory!! Extremely happy with CT G F! Forget the rest, these folks are the best!! Total cost w/ cleaning & parts was very very reasonable too!

Mason and his workers did a great job on our 40+ year old chimney. They were professional,…read morepolite, on time and did the work exactly as they explained. Would absolutely recommend them! The Grangers

Had Mason come out, give us a quote his price is very fair and reasonable. We set a day and time…read morewhich Mason and his crew showed up on time and got to work on replacing our chimney, which was new bricks, new liner, new cap. It went beautifully. I can't say enough good things about this company. I would highly recommend them.

Jimmy & the crew did a great job sealing up my rv roof. Will gladly recommend him for any job.read more

I hired Jimmy to repair my chimney he an helper did a fantastic job from start to finish /hard…read moreworking guys /they were very reasonable /i am going to hire him to do other things as well had a lot of compliments/my chimney never looked so good Thanks for giving me peace of mind so no water will ruin my home /they worked so hard to get it done asap. I would highly recommend them to everyone highly Dorie